App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Actionstep
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
Table of Contents
Is this product right for your business?
Find out with a
Actionstep - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Actionstep overview
What is Actionstep?
Actionstep is a cloud-based law practice management platform designed to streamline processes and enhance productivity for legal professionals. Offering powerful workflow automation, it allows firms to automate steps across their operations, from client intake to case resolution. Key features include matter management, workflows, pre-made templates, and task automation. Its document management system provides secure, centralized access to legal files, while document automation enables the swift creation of personalized documents and emails.
The platform provides integrated calendaring helps legal professionals track appointments, hearings, and deadlines, paired with reporting tools that boost profitability. Additional features include seamless integration with Microsoft Office 365, email management for streamlined communications, and template management for fast, accurate document creation. Actionstep also provides mobile applications for Android and iOS devices that helps streamline on-the-go workload management, ensuring legal professionals can stay connected and productive anytime, anywhere.
Starting price
Alternatives
with better value for money
Pros & Cons
Practice Management
Billing and Invoicing
Client Document Portal
Customer Support
Pricing
Law Firm Management
Actionstep’s user interface
Actionstep pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.1
Ease of use
3.9
Customer support
3.9
Reviews sentiment
What do users say about Actionstep?
I was frustrated at the start but online help was reasonable but not as good as live Technical Trainers
Select to learn more
Who uses Actionstep?
Based on 135 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Actionstep's key features
Most critical features, based on insights from Actionstep users:
All Actionstep features
Features rating:
Actionstep alternatives
Actionstep
Starting from
No pricing info
Clio
Starting from
No pricing info
8am MyCase
Starting from
No pricing info
Smokeball
Starting from
No pricing info
Actionstep pricing
Pricing plans
Pricing details:
Practice Management
No pricing info
Features included:
- Matter & Case Management
- Client Intake & Form Management
- Document Management, Assembly, & Storage
- Client Relationship Management
- Client Portal
- Custom Business Reporting
- Marketing & Business Development
- Client Communication
- Advanced Calendaring
- Task and Process Management
- Data Management
- Workflow Automation
- Core Accounting Tools
- Financial Reporting
- Microsoft Office Connection
- Access to Powerful Integrations
- Enterprise-Level Security
- Access to Support Team & Resources
- Time Capture
- Time Suggestions
- Time Sheets
- Comprehensive Billing
- Trust Accounting
- Client Accounting
- Compliance Standards
Legal Accounting Platform
No pricing info
Features included:
- Multi-Currency General Ledger
- Banking Transactions & Reconciliation
- Profit & Loss Statements
- Expense and Disbursement Management
- Accounts Payable & Receivable
- Financial Reporting
- Cashflow Management
- Budgeting
- Forecasting
- Revenue Recognition
- Payments
- Comprehensive accounting in the cloud
User opinions about Actionstep price and value
Value for money rating:
To see what individual users think of Actionstep's price and value, check out the review snippets below.
Andrew G.
Director
Kelci D.
paralegal
Actionstep integrations (33)
Integrations rated by users
We looked at 135 user reviews to identify which products are mentioned as Actionstep integrations and how users feel about them.
Integration rating: 5.0 (1)
“Realize that AS spent significant time integrating Outlook but for us, the Gmail integration could be significantly improved.”
Lisa D.
Partner
Integration rating: 1.0 (1)
“The portal to pay will only display new charges owed and not any past due charges and they have told me they will not fix this really major issue”
Peter H.
Office Manager
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Actionstep customer support
What do users say about Actionstep customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of Actionstep customer support.
A fair number of users find the support staff accessible, responsive, and willing to go above and beyond to resolve issues.
A number of users report slow response times, difficulty reaching support by phone, and being referred to costly third-party consultants.
Support options
Training options
To see what individual users say about Actionstep's customer support, check out the review snippets below.
“The ActionStep support staff are accessible and responsive to any challenges we face, whether they involve addressing problems or learning how to implement new features. ”
Malinda J.
Systems Manager
“The only criticism is the lack of detail in the user guide, but that is made up for by the support, which is truly excellent, they really go "above and beyond".”
Jean R.
Practice manager
“Unfortunately, the customer service is not up to par of that of our previous software, expect to receive a response from their support team 24-48 hours after you have contacted them.”
Peter H.
Office Manager
Actionstep FAQs
Actionstep has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Actionstep support?
Actionstep supports the following languages:
English
Q. Does Actionstep support mobile devices?
Actionstep supports the following devices:
Android, iPad, iPhone
Q. Does Actionstep offer an API?
Yes, Actionstep has an API available for use.
Q. What level of support does Actionstep offer?
Actionstep offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat
