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CARET Legal
Legal software solution that creates space for what matters
(4)
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CARET Legal Pricing, Features, Reviews and Alternatives
CARET Legal FAQs
CARET Legal has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of CARET Legal?
CARET Legal has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CARET Legal support?
CARET Legal supports the following languages:
English
Q. Does CARET Legal support mobile devices?
CARET Legal supports the following devices:
Android, iPad, iPhone
Q. Does CARET Legal offer an API?
No, CARET Legal does not have an API available.
Q. What other apps does CARET Legal integrate with?
CARET Legal integrates with the following applications:
HotDocs, Microsoft Outlook, Dropbox Business, Google Docs, Gmail, OneDrive, Google Drive, Box, Google Contacts, Microsoft 365, NetDocuments, QuickBooks Online, Google Calendar, Microsoft Word
Q. What level of support does CARET Legal offer?
CARET Legal offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
CARET Legal product overview
Key benefits of using CARET Legal
Typical customers
Platforms supported
Support options
Training options
Not sure about CARET Legal? Compare it with a popular alternative
Starting from
89
/user
Per month
Starting from
39
/user
Per month
CARET Legal pricing information
Value for money
4.4
/5
131
Starting from
89
/user
Per month
Pricing options
Value for money contenders
CARET Legal features
Functionality
4.3
/5
131
Total features
122
12 categories
Most valued features by users
Functionality contenders
CARET Legal users reviews
Overall Rating
4.5
/5
131
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.99/10
95
20
8
6
2
Overall rating contenders
Jeffrey K.
Member Attorney
Law Practice, 11-50 employees
Review source
Transcript
Jeff: Hi, my name is Jeff, I'm a partner at a small boutique firm. I give Zola Suite a five out of five....
Michael L.
Legal Services,
Used daily for 1-2 years
Review source
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The website and app are easy to use, responsive and have a fairly logical layout. It's easy to search and find information, and data input is relatively simple. Our office doesn't use Zola as an all-in-one solution, but for the parts we use daily (which is still most of the features), we're very happy with the state of the software. Customer service has been incredibly responsive, and you really get the feel that they are willing to invest the time in problem solving. I also really feel like my input has been taken into account as product updates roll out. The mobile app has improved by leaps and bounds. It is in an excellent place, and very usable.
There are still a few bugs and features to fill in gaps as the software matures further, but nothing that prevents functionality. I've been with Zola for about 18 months; what would have been my biggest cons 6 months ago have since been addressed. The email interface requires the most work, but it too is nonetheless in a good state. Tagging emails to cases could be a little easier, and moving emails...
Steven G.
Law Practice, self-employed
Used daily for less than 6 months
Review source
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My overall experience has been very satisfactory. Customer service is excellent. When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much. The ability to do accounting and generate basic reports, which is all that I need, is very convenient. There is so much more that it can do, and I learn something new every day.
Zola Suites has helped me to be able to capture the time sending emails and making phone calls that ordinarily would slip through the cracks. This product more than pays for itself
i wish that Contacts would automatically link to my contacts on my Iphone
Alex F.
Legal Services, 1-10 employees
Used daily for 2+ years
Review source
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Zola was acquired by another company a few months ago. It was rebranded into CaRET and turned into complete garbage - it simply doesn't work. Salespeople send messages trying to upsell their credit card processing services and new subscription plans. Email on desktop software or mobile app has not been working for over a week! Customer service is useless and sends generic messages asking to perform various steps - none of which work. They ruined a good practice management program. I will not renew and do not recommend anyone else who cares about their practice and profitability.
Easy to navigate and intuitive. Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc.
Overall, the program is very slow and takes time to perform most tasks. Limits the number of credit cards you can sync with your bank; limits the billing/bulk options under certain plans; accounting module is very basic and light ages behind QuickBooks; CRM lacks depth and functionality of other CRMs.
Hi Alex. We're truly sorry to hear about your experience with CARET Legal. We'd love to help you with the issues you're facing regarding email, billing and accounting and overall performance. Please reach out to our support team at support@zolasuite.com and we'd be happy to speak with you further to resolve the issues you're experiencing.
Ulrich N.
Medical Practice, 1-10 employees
Used daily for less than 6 months
Review source
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My experience with Caret Legal has been incredible. I've gained in promotion and efficiency thanks to all the features it offers. I manage my files efficiently, organize my documents and track my time. Everything is perfect with Caret Legal!
This software is just incredible. With Caret Legal, I manage my legal files brilliantly. Accounting, generating basic reports and time management are just some of the advantages this software offers me.
So far, I don't have much to complain about with Caret Legal.
Hi, Ulrich. Thank you for taking the time to share your experience working with CARET Legal. We love hearing from happy customers like you!
Maryann W.
Law Practice, 1-10 employees
Used daily for less than 6 months
Review source
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We are solving the problem of too many programs to keep track of and the ease of use. Our issues are that there are only two forms of interaction with the program of administrator and user. We need an in-between level of some administration functions with the attorneys but not all the accounting information available to them.
Ease of Use and the combination of all of the functions of practice management, accounting and planning all in one program
Training is too much too soon. There needs to be an initial short training followed up in 30-60 days to do a more detailed training when everyone has used the program and can understand the program and ask meaningful questions
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