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Zola Suite

4.6
(121)

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Modern Legal Practice Management with Best-in-Class Features

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(4)

Zola Suite Pricing, Features, Reviews and Alternatives

Zola Suite FAQs

Q. What type of pricing plans does Zola Suite offer?

Zola Suite has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Zola Suite?

Zola Suite has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Zola Suite support?

Zola Suite supports the following languages:
English

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Q. Does Zola Suite support mobile devices?

Zola Suite supports the following devices:
Android, iPhone

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Q. Does Zola Suite offer an API?

No, Zola Suite does not have an API available.

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Q. What other apps does Zola Suite integrate with?

Zola Suite integrates with the following applications:
Microsoft Outlook, Dropbox Business, Google Docs, Gmail, OneDrive, Google Drive, Box, Google Contacts, Microsoft 365, NetDocuments, Quickbooks Online, S3 Passenger, Google Calendar, TM Cloud, SmartrMail, Microsoft Word

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Q. What level of support does Zola Suite offer?

Zola Suite offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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Zola Suite product overview

Price starts from

69

/user

Per month

What is Zola Suite?

Zola Suite is the INDUSTRY-LEADING cloud-based platform designed to deliver a SINGLE SOURCE OF TRUTH to small and 100+ user law firms. Robust case management, time, billing and complete accounting with patented email management and CRM to supercharge efficiency, delegation and accountability.

Key benefits of using Zola Suite

  • Zola’s robust built-in accounting delivers a Single Source of Truth.

  • Fully-integrated matter management that enables law firms to track every aspect of a legal case including email communications, relevant contacts, related documents, timekeeping and billing.

  • Patented email management system seamlessly integrates case-related messages.

  • Dedicated Android & iOS mobile apps enable timekeeping, calendaring, contact management and document scanning on the go.

  • Integrated form builder to generate documents using matter-related information and custom fields.

  • Full-fledged, business accounting suite built for law firms to deliver a single source of truth.

  • Users can generate comprehensive financial reports including A/R Aging Summary, Work in Progress, and Referral Reports, grouped by User, Practice Area, Department and Location.

  • The solution offers multiple methods to capture time from activity log, task management, calendar and mobile applications.

  • Zola Suite provides robust task management that encourages delegation and accountability.

  • A case-centered calendaring system offers time-keeping and private appointment functionality.

  • Sophisticated document management system with unlimited storage and AI-enabled in-document search
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online
    Videos

    Not sure about Zola Suite? Compare it with a popular alternative

    Starting from

    69

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    39

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support

    Why am I seeing this?

    Zola Suite pricing information

    Value for money

    4.6

    /5

    121

    Starting from

    69

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Zola Suite features

    Functionality

    4.4

    /5

    121

    Total features

    98

    7 categories

    Most valued features by users

    Document Management
    Access Controls/Permissions
    Document Storage
    Task Management
    Case Management
    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics

    Zola Suite users reviews

    Overall Rating

    4.6

    /5

    121

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.19/10
    Rating distribution

    5

    4

    3

    2

    1

    91

    20

    5

    4

    1

    Pros
    When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
    Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
    Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
    Cons
    Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
    It has been one of the worst conversions we have ever experienced.
    There isn't much to say in terms of negative content that I personally have experienced.
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    Jeffrey K.

    Member Attorney

    Law Practice, 11-50 employees

    Review source

    Overall Rating

    Great Suite to Manage Law Practice

    Reviewed 2 years ago

    Transcript

    Jeff: Hi, my name is Jeff, I'm a partner at a small boutique firm. I give Zola Suite a five out of five....

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    Eric D.

    Verified reviewer

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The software is very intuitive making the transition from other software a snap

    Reviewed 5 years ago
    Pros

    This software loads fast and is streamlined and instinctive. I am a former abacus user. It took me less than an hour to learn and master tasks in zolasuite that it took me months to figure out on abacus. In addition, the mobile app is huge if you are on the road. Even something as simple as being able to immediately create a timeslip for a phonecall you may have had with a client while waiting during a court recess is huge. It monetizes something you may as soon forget about when you return to the office. This means zolasuite could very well pay for itself based upon revenue you dont lose.

    Cons

    The migration from abacus was an issue. It occurred two weeks ago and what notes that are there are scrambled and attached to cases thet don't belong to. It may be worthwhile to handle this yourself.

    Vendor response

    Eric, thank you so much for this very thorough (and flattering) review. Regarding migration of your Notes, I'm very sorry we missed the mark on that; we actually pride ourselves in performing highly accurate and thorough migrations. I'm reaching out to you personally to make sure we get it right asap. Fred Cohen, CEO

    SH
    AvatarImg

    S H.

    Legal Services, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A case management system that truly works for solos.

    Reviewed 7 years ago

    Zola Suites is a comprehensive case management program that is constantly improving. Its affordable, easily accessible, loaded with guides and tutorials to help us slow and technologically challenged lawyers, and the customer service is top notch. As a solo practitioner it has been difficult to find a case management software company that truly cares about your practice and that is truly there to help...

    Pros

    The task template which allows me to create specific templates based upon my practice and how I work versus a generic input system.

    Cons

    I would like to see the task template updated to automatically populate a time schedule based upon the user's creation, in which of course the user should be able to revise it as needed for each entry. I would also like to see more customized billing. The current invoices are too generic. Lastly, document assembly and a document automation component is something Zola should consider as well.

    Vendor response

    Thanks for the review! Invoices can be customized to add as much (or as little) detail as you would like. Our support team will contact you to help you reconfigure your current template until you are 100% satisfied. Document assembly and automation features are in development and will be rolled out later this summer. Stay tuned, you won¿t be disappointed. We are also working on updating our task templates to add more features and will reach out to you to get your input.

    CB
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    Catherine B.

    Law Practice, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I am sorry to say that this company cannot deliver the product it promised.

    Reviewed 5 years ago

    I am afraid that I wasted money on this software. It promised a number of very useful features and was easy to use. However, after 6 months, the ability to manage emails was ruined by a bug that prevented me from deleting emails from my Inbox. This makes the software unusable - I cannot have emails piling up in my Inbox. Since the company is unable to correct the problem, I must move on to the different product.

    Pros

    The interface is attractive and intuitive. The features would be excellent if they worked. The invoicing system is easy to use, and the program promises a number of useful attributes.

    Cons

    Unfortunately, this product does not work and the company cannot fix it. While using the software for 6 months, we encountered several glitches. Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem. The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses. In addition, the calendar sync with Outlook does not work at all (even though the company claims it syncs with Outlook) and it does not sync contacts with Outlook. The company has been unable to deliver the upgrades and improvements that it promised.

    Vendor response

    We're very sorry for the frustrations you've encountered. I'm personally going to see to it that we pull out all stops to address the issues you're encountering. Fred Cohen, CEO

    JG
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    John G.

    Law Practice, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Zola Suite is sweet

    Reviewed 8 months ago

    I was able to remove myself from quickbooks and begin more document merging than in the past.

    Pros

    integration of accounting, document prep and merge, matters time tracking and billing features.

    Cons

    Integration with Best Case bankruptcy program would be great and help me tremendously

    Vendor response

    Hi John. Thank you so much for taking the time to review Zola Suite. We're thrilled to hear that our accounting system has helped your firm move away from QuickBooks and increase efficiency.

    JL
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    John L.

    Legal Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    User friendly intuitive

    Reviewed 8 months ago

    Really great experience and

    Pros

    User friendly intuitive easy to get implemented

    Cons

    Document automation is somewhat elementary but it works

    Vendor response

    Hi John, thank you so much for taking the time to review Zola. We really appreciate your feedback!

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