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Batch
The 360° Customer Engagement Platform for CRM Teams
Batch Pricing, Features, Reviews and Alternatives
Batch FAQs
Batch has the following pricing plans:
Starting from: €1000.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Batch?
Batch has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Batch support?
Batch supports the following languages:
French, English, German
Q. Does Batch support mobile devices?
Batch supports the following devices:
Android, iPad, iPhone
Q. Does Batch offer an API?
Yes, Batch has an API available for use.
Q. What other apps does Batch integrate with?
Batch integrates with the following applications:
Adobe Campaign, Google Analytics 360, Salesforce Marketing Cloud, AppsFlyer, Adjust, Amplitude, ACTITO, Salesforce Marketing Cloud Account Engagement, Selligent by Marigold
Q. What level of support does Batch offer?
Batch offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
Batch product overview
Key benefits of using Batch
2. Best-in-class customer support with 3 min median response time and >95% customers requests solved within the hour.
3. Built-in connectors with 50+ other marketing clouds.
Typical customers
Platforms supported
Support options
Training options
Not sure about Batch? Compare it with a popular alternative
Starting from
1000
Per month
Starting from
29
Per month
Usage Based
Batch pricing information
Value for money
4.6
/5
11
Starting from
1000
Per month
Pricing options
Value for money contenders
Batch features
Functionality
4.3
/5
11
Total features
33
5 categories
Most valued features by users
Functionality contenders
Batch users reviews
Overall Rating
4.6
/5
11
Positive reviews
100
%
Overall rating contenders
Anna H.
Real Estate, 1-10 employees
Used weekly for 6-12 months
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Excellent. I love the product and the ease of use.
It is easy to implement and use. The software is flexible and has many features. The data is current and accurate which is key in my business.
The a la carte options for the different tools available. It would be nice to have them offer a bundle of add on's.
Edern P.
Newspapers, 501-1,000 employees
Used weekly for 1-2 years
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Equipe réactive et aucun bug de l'outil à signaler après un an d'utilisation. Temps de chargement de l'outil rapide (surtout vs d'autres solutions).
Rien à signaler. La plateforme répond à tous nos besoins.
Showing original review in French. See translation
benjamin L.
Electrical/Electronic Manufacturing, 10,001+ employees
Used daily for 1-2 years
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+38% of returning users on monthly basis
- Main functions I appreciate: - Automation triggers, re-targeting campaigns, in-app messages, push including landing mobile, implementation of sounds, richmedia, and visual all integrated into the communication. - Having the ability to tailor the tool based on the Marketing business intent such as, Labelling, APIs from CRM system and being able to connect our attribution tools or any other licensing...
Some improvements could be made for campaigns replication in different OS. or having the ability to create and craft campaigns for both instance at the same time. Campaigns overviews displayed page by page is not really the best way to let people retrieve easily campaigns live versus completed versus in draft. I would expect to see a page offering me folders ;) but I am sure the team will enhance it in their roadmap.
Paul G.
Broadcast Media, 1,001-5,000 employees
Used daily for 2+ years
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Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché. C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés.
La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ; l'interface éditoriale simplifiée, la simplicité d'usage pour envoyer aussi bien des push web que mobile .
En toute transparence, je n'ai aucun point faible à décrire. Je suis pleinement satisfait de l'outil
Showing original review in French. See translation
Marine G.
Banking, 51-200 employees
Used daily for 1-2 years
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Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme très facile à prendre en main, compatible avec de la personnalisation et des relances automatiques pour améliorer vos KPI
/Une plateforme 100% UX friendly /Un service client hyper réactif (via le chat notamment) et de qualité /Interlocuteurs français, compétents et disponibles /Personnalisation facile via la remontée de vos datas, et la mise en place de trigger
/Il faudrait ajouter la possibilité de construire une user journey de A à Z /Dommage de ne pas encore avoir de gif ou vidéo dans les in-app /Dommage de ne pas pouvoir retargeter dans un push l'audience d'une in-app (pour créer des liens entre les 2 formats) /Dommage de ne pas pouvoir personnaliser le capping par label de campagne
Showing original review in French. See translation
Common Batch comparisons
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