CANDDi Pricing, Features, Reviews and Alternatives

We used to use another 'contract tracking' application but did not like their 'hard sell' approach, annual contracts and lack of integration. Since moving to CANDDi we love their soft sell/supportive approach, month to month contracts (even though we've been a client now for three years) and that we can integrate with our SuiteCRM installation.

That from time to time we forget to use it to its fullest extent. And that's not CANDDi's fault, that's our fault!

It beats any other "similar" software in the level of information it feeds back and the accuracy of the IP match. Great layout, easy to use and fantastic support team. Highlights and present s 100's of missed opportunities/red hot leads. Great value for money...it pays for itself in 3 months

Nothing not to like about it.....Tim and the team keep developing it so never a chance to not like it as always moving and improving.

The idea behind CANDDi is really great and most of it works up to standard. It tracks clicks successfully and it is really easy to segment customers and the channels they are coming from. I've really enjoyed all my experiences with the customer support - probably the most significant 'pro,' in my opinion. I am always put through to a friendly and knowledgeable member of staff that is willing to help and optimise my experience. No matter what strange and wonderful questions I come up with, he had a solution for everything and made CANDDi much easier to use, he really is a superstar and a pleasure to work with (and definitely deserves a pay-rise). :)

It is quite often I receive CANDDi profiles with 'No name' and 'No company,' this can be annoying as it fills up the stream with useless data. CANDDi doesn't seem to be very compatible with Google Ads - I have had a number of problems in trying to track clicks from Ads and the issue still isn't fully resolved. I am also unimpressed with the CANDDi for Outlook plugin. It is great when it works but I often get false read receipts, for example when the recipient is internal, in my office, it sometimes comes back with an 'opened' notification when I know for certain the email hasn't been opened. I have trialed this many times and there are definitely issues.

Very intuitive user interface Was able to pick up and go without any training Once the team got my team trained we felt like pros within two weeks Super quick turnover time (got my business set up within the period of 3 days) Much more functional than something like lead forensics The ability to generate user information and track those specific users activity has already generated valuable leads for us by showing us which individuals from a company watched a demo of our product, etc. Super friendly group to work with

As of yet, I have not found anything I dislike about this software. Perhaps I am biased because it is such an upgrade from the lead generation tracking tool we previously had been using for our site. This has made generating quality leads from our web traffic a fluid and easy process.

The support at CANDDI is superb - which is great for a non tech guy like me. It gives great visability and compliments other marketing activities allowing me to see who has been in our site, where they came from and what they looked at ..... also captures the lead and pushes straight into our CRM

No real downsides to the software. Along with visibility it obviously gives another layer of ‘stays’ that needs to be filtered. The software has good filters but , again as a non tech guy, I had to get used to this