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ExpertVoice

3.9
(9)

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Brand Advocacy Platform

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ExpertVoice Pricing, Features, Reviews and Alternatives

ExpertVoice FAQs

Q. What type of pricing plans does ExpertVoice offer?

ExpertVoice has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of ExpertVoice?

ExpertVoice has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ExpertVoice support?

ExpertVoice supports the following languages:
English

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Q. Does ExpertVoice support mobile devices?

ExpertVoice supports the following devices:
Android, iPad, iPhone

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Q. Does ExpertVoice offer an API?

No, ExpertVoice does not have an API available.

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Q. What level of support does ExpertVoice offer?

ExpertVoice offers the following support options:
Chat, 24/7 (Live rep)

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ExpertVoice product overview

What is ExpertVoice?

ExpertVoice is an all-in-one advocacy platform that allows brand managers, eCommerce teams, and digital marketers to recruit passionate brand "experts" to advocate for brands/products across any channel. Turn sales associates or customer "experts" into brand advocates and curate and authenticate product reviews to reaches the most consumers. ExpertVoice can drive sales across retail, e-commerce, and social channels.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Webinars
Live Online
Documentation
In Person

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ExpertVoice pricing information

Value for money

3.3

/5

9

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Free plan
Subscription
Free trial
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Value for money contenders

ExpertVoice features

Functionality

3.4

/5

9

Total features

22

10 categories

Most valued features by users

Reporting/Analytics
Campaign Management
Content Management
Contact Management
Multi-Channel Marketing
Brand Guidelines
Channel Management
Conversion Tracking

Functionality contenders

ExpertVoice users reviews

Overall Rating

3.9

/5

9

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.57/10
Rating distribution

5

4

3

2

1

5

1

1

1

1

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Chris T.

Telecommunications, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great way to promote products

Reviewed 8 months ago
Pros

This was a great way to learn more about products while also taking advantage of great discounts.

Cons

Just need to add more companies but there’s not much to dislike about it.

CR
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Clayton R.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Grow your Industry Knowledge and Shop

Reviewed 4 years ago
Pros

A great tool to be able to learn more about the brands that my employer carries. The training courses are great and allow me to really learn the details about different equipment that we sell. It is easy to use, sort brands with different filters, and find what you are looking for.

Cons

The mobile app can sometimes be a little slow and not quite as easy to use. But other than that, same basic experience and great tool for both gaining industry knowledge and shopping.

AR
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Verified reviewer

Consumer Electronics, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Expensive marketing tool which does not deliver ROI

Reviewed 4 years ago
Pros

It sounds like a good idea to seed your product with retail salespeople. Setup wasn't too difficult.

Cons

This is a completely ineffective tool. They are unable to target retailers they claim. Expect them to fail to meet KPIs and statement of work. We ended up at around 15% of the KPIs that we mutually set which were based on engagements and on products seeded. We had absolutely no engagements with retailers we specifically highlighted and many engagements from ExpertVoice employees.

MH
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Michael H.

Law Enforcement, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Few Tweaks to the Search Feature

Reviewed 2 years ago

My overall experience is positive. Recent updates have help make this much more intuitive than the past. My only suggestion would be to revisit the search function.

Pros

Ready Pulse for Expert Voice allows individuals the opportunity to learn about a large number of products, prior to purchasing, and then to leave feedback for others and manufatures. The learn/education feature allows one to find out more about a product, prior to purchasing. Included articles, tests, and even videos function well. This is simple to use and works great even on mobile devices. It was somewhat confusing for those who don't use it regularly; however, recent updates now make using it much more intuitive.

Cons

I personally feel the search feature is too broad and needs to be narrowed down. "Women's Swimwear" results mostly in a generic swimwear response and mostly men's trunks. "Rifles" returns rifle cases. I realize there is a fine line between a very narrow response verses a broad response, but to me it seem much to broad.

GL
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Gerome L.

Retail, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Expertvoice Review

Reviewed 3 years ago
Pros

Ease of Use Simple, clean interface Easy to browse Purchases made simple good font size

Cons

Search function is difficult to use. There is no option to filter search results by brand.

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