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Meltwater
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Media monitoring and media intelligence solution
Table of Contents
Meltwater - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Meltwater overview
What is Meltwater?
As a global pioneer in online media monitoring and media intelligence, Meltwater stands out as the most comprehensive all-in-one solution for public relations, communications, and marketing professionals.
Sift through news stories, social media postings, and many other media types so that users can monitor everything relevant to their brand, competitors, and industry. Our innovative AI-driven media monitoring technology, in conjunction with our global network of partnerships, provides our clients access to content on a local, national, and global level.
Powered by the largest content database in the industry, our reports clear the clutter to bring actionable insights. We understand that every organisation has different KPI’s when it comes to measuring results. Using our extensive range of metrics, clients can customise the service to their needs to better understand their return on investment and results.
Key benefits of using Meltwater
Analyse: Evaluate media coverage with ease, using both qualitative and quantitative metrics. Meltwater's ever expanding widget library allows clients to seamlessly create dashboards to help visualise media coverage and report on the ROI of their efforts. Everything is interactive and exportable, to give the context behind the numbers.
Engage: Use analysis insights to inform and start two way conversations with advocates, journalists and social media influencers directly through our platform. Meltwater identifies the most relevant people to reach out to, as well as helping customers to understand the channel that makes the most sense to start that dialogue on.
Distribute: Showcase ROI and keep stakeholders informed. Distribute media coverage through customised newsletters, stream selected content to a website, intranet, or Slack channel. Distribute press releases, either directly through the platform, or via a newswire.
Starting price
Alternatives
with better value for money
Pros & Cons
Information Accessibility
Analytics
PR Media Database
Monitoring Team
Client Email Management
Boolean Search
Meltwater’s user interface
Meltwater pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.4
Features
4.0
Ease of use
4.0
Customer support
3.7
Reviews sentiment
What do users say about Meltwater?
different verticals and sections for campaign, monitoring, and others
Select to learn more
Who uses Meltwater?
Based on 96 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Meltwater's key features
Most critical features, based on insights from Meltwater users:
All Meltwater features
Features rating:
Meltwater awards
Meltwater alternatives
Meltwater
Starting from
No pricing info
Brand24
Starting from
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Hootsuite
Starting from
No pricing info
Agorapulse
Starting from
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Meltwater pricing
Pricing plans
Pricing details:
Essentials
No pricing info
Features included:
- 24/7 individualized training course access
- For smaller teams
Suite
No pricing info
Features included:
- Multiple solutions for cross-department impact
- Integrated tools for simple navigation and reporting
- Ability to scale
- For small to big teams
Enterprise
No pricing info
Features included:
- Custom suite of solutions
- Managed and Premium Services for all customer use cases
- Unified comprehensive datasets
- Integrated solutions for all stakeholders
- For global organizations with unified pricing and contracting
User opinions about Meltwater price and value
Value for money rating:
To see what individual users think of Meltwater's price and value, check out the review snippets below.
Jo B.
Development Manager
Amy R.
Senior Account Executive
Meltwater integrations (7)
Top integrations
Meltwater support options
Typical customers
Platforms supported
Support options
Training options
Meltwater FAQs
Meltwater has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Meltwater support?
Meltwater supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Irish, Italian, Japanese, Norwegian (Bokmal), Portuguese, Spanish, Swedish
Q. Does Meltwater support mobile devices?
Meltwater supports the following devices:
Android, iPad, iPhone
Q. Does Meltwater offer an API?
Yes, Meltwater has an API available for use.
Q. What level of support does Meltwater offer?
Meltwater offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat
