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Moosend
5
148
4
35
3
3
2
2
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing, campaign management & automation software
Table of Contents
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Moosend - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Moosend overview
Based on 195 verified user reviews
What is Moosend?
Reviews for Moosend come from a wide variety of industries, including marketing and advertising (15% of reviewers), information technology and services (7%), and internet (6%). The most frequent use case for Moosend cited by reviewers is email marketing (90% of reviewers).
What do users say about Moosend pricing?
Most reviewers indicate Moosend delivers strong value for money, with affordable pricing and generous features even on lower tiers. Most users consider the free plan accessible, though a few users report some features require paid plans.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Pricing
Email Templates
Email Credits
Moosend’s user interface
Moosend review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Moosend?
Reviewers feel Moosend is easy to use, affordable, and offers a wide range of features for email marketing, automation, and campaign management. They appreciate the intuitive interface, flexible templates, and strong analytics, finding it suitable for both beginners and experienced marketers. Many highlight the value of the free plan and competitive pricing compared to other platforms. They say customer support is generally responsive, friendly, and helpful, though some mention occasional delays or less effective assistance. Some note the lack of a mobile app, limited template variety, and occasional issues with deliverability or user interface speed.
Select to learn more
Who uses Moosend?
Based on 195 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Moosend's key features
Most critical features, based on insights from Moosend users:
All Moosend features
Features rating:
Moosend alternatives
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Starting from
9
Per month
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/user
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Moosend pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Account Manager
- AI-Engine Product Recommendations
- Automation Workflows
- Basic Templates
- Conditional Content
- Countdown Timers
- Custom-Coded Templates
- Dedicated IP
- Email Newsletter Builder
- Image Manipulation (Cropping
- Landing Pages / Forms
- Priority Support
- Resizing)
- SMTP Server
- SSO & SAML
- Unlimited Emails
User opinions about Moosend price and value
Value for money rating:
Of 45 reviews that provide robust commentary on Moosend's price and value, mention it in a positive light.
Most reviewers indicate Moosend offers strong value for money, highlighting its affordable and competitive pricing compared to similar tools. They appreciate that many advanced features, including automation tools, are available even on the free plan or lower tiers, making it accessible for startups and small businesses. Most users consider the free plan generous for beginners and note that pricing scales reasonably as subscriber lists grow. Some reviewers feel Moosend saves them money compared to competitors. A few users report that certain features, like landing pages, are not included in the free plan and that higher-priced tools may offer more capabilities.
, and
Moosend integrations (6)
Integrations rated by users
We looked at 195 user reviews to identify which products are mentioned as Moosend integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“These work great together”
“Tem muitos bugs e quando a API demora a responder, manda o site a baixo.”
Steve A.
Chief Inspiration Officer
Integration rating: 5.0 (1)
“bueno para mercadeo para ver si fue efectivo”
Eleneida T.
proyectos
Other top integrations
Moosend customer support
What do users say about Moosend customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Moosend customer support.
Widely noted by reviewers, Moosend's customer support is fast, friendly, and goes above and beyond to resolve issues.
A significant portion of users appreciate the knowledgeable, attentive, and helpful support team during onboarding and troubleshooting.
Common user feedback highlights quick response times and effective solutions, even for non-paying or international customers.
A minority of users report slow response times, limited support hours, and occasional unhelpful or scripted interactions.
Support options
Training options
To see what individual users say about Moosend's customer support, check out the review snippets below.
“I love everything it is enabling me to do. But this review goes out to customer service for helping answer my nit-picky clarifying questions that were not clear or specific enough to find answered in the articles and tutorials.”
Sarita R.
Owner + Graphic Designer
“I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!”
Yael G.
Administrator
“Support follows a script and does not help.”
Jason F.
Practice Manager
“The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We”
Dylan T.
Operations
Moosend FAQs
Moosend has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Moosend used for?
Moosend is a cloud-based email marketing platform with marketing automations for managing multiple email campaigns, mailing lists, newsletters, and more. The solution is suitable for freelancers and businesses of any size, and includes email templates, automation tools, real-time analytics, and a drag-and-drop email editor. Moosend includes a range of responsive, customizable email newsletter templates, with users able to customize every element to suit their brand. Emails can be previewed across multiple device formats and tested from within the email editor. The drag-and-drop editor allows users to add, remove, and customize elements without needing any previous experience, and also includes a code view for users with experience of HTML and CSS. Drafts are automatically saved, and users can access their email design history at any time. Users can create custom opt-in forms to collect subscriber data, and include these in their website, Facebook page, or blog. Email lists can be segmented using any subscriber data, and campaigns can be customized for different subscriber segments. Moosend’s automation tools allow users to select trigger events, add filters, and choose actions to create automated workflows for a range of scenarios, such as new subscriptions, cart abandonment, and subscriber anniversaries. Pre-built workflow templates are also included, and can be fully customized by users. Moosend’s real-time campaign analytics give users insight into email open rates across different devices and email clients, performance by location, subscriber activity, click-through rate (CTR) for multiple links in a single campaign, and more.
Q. What level of support does Moosend offer?
Moosend offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
