MSB Docs Pricing, Features, Reviews & Comparison of Alternatives

MSB Docs

Document management and eSignature solution

4.92/5 (13 reviews)

MSB Docs overview

MSB Docs is a paperless document management and electronic signature capture solution for businesses of all sizes. It allows users to customize complex workflow needs and automate manual processes while adhering to global compliance with a legally admissible, cloud-based eSigning solution. MSB is a versatile solution for document-related issues such as security, storage, and efficiency. It ensures compliance by validating the software against crucial industry regulations and implementing comprehensive security measures with features like templates and team (collaboration) rooms.

Businesses can utilize MSB Docs to prepare and send documents with the ability to add signatures to documents, finalize documents, and review before signing off. The digital signature functionality allows users to sign documents online, or request signatures from clients whilst maintaining compliance and meeting legal requirements. MSB aims to save users’ time by allowing them to manage all aspects of creating, reviewing, sending, signing, and tracking documents from one central platform, and allows remote users to access all of this functionality at the same time from wherever they are. Users can integrate MSB with their existing ERP and MIS systems by connecting to the robust API.

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Traditional)
MSB Docs screenshot: Upload documents using the drag and drop interfaceMSB | Smart Document Solutions | Overview MSBDocs.comMSB Docs screenshot: Prepare custom workflows to suit business needsMSB Docs screenshot: From the inbox users can view any incoming documents or messagesMSB Docs screenshot: Sign documents electronically using MSB

MSB Docs reviews

Excellent
12

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.6
  4.9
Anonymous

Great Product!

Used daily for 1-2 years
Reviewed 2018-09-13
Review Source: Capterra

My experience with MSB is 10/10. They offer excellet product and round the clock support

Pros
MSBDocs helped my firm save hours of time that we spent in getting signatures and not to mention it helps in saving paper and ink, helping our planet. I have been using MSB Docs for a year now and simply love the support team. They are always available to answer my queries.

Cons
Nothing I have encountered yet. Whenever I have any issue, they modify the product in no time to resolve the issue

Response from MSB


Thanks for your review.
It draws a smile on our face to know that you are happy with our services.

You can be sure that we will keep doing our best to provide you and the rest of our users with the best service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aditi Sood

Great Product with Amazing Features!!

Used daily for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Pros
MSB application is a boon to HR industry which will reduce your bulky paper work into easy and simple e-versions. You can use it to send out offer letters, letter of appointments , salary revision documents etc. and can also implement it in your other HR operations as required. Document audit trail is the one which makes it a very reliable application. Easy to use and user friendly application.

Cons
I really want MSB to implement clone feature which will make my life more easier :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ashok Sharma

MSB as electronic and digital signature solution

Used daily for 2+ years
Reviewed 2019-03-28
Review Source: Capterra

Overall experience is great. The product use is effortless, cost effective and secure for the classified documents signing and management of documents/records.

Pros
Simplified workflow, easy to access and use and a thorough audit trail that demonstrate the activities logs for a signing workflow.

Cons
I do not have any concerns from the Product features and usability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Linda Dunford

MSB Review

Used daily for less than 6 months
Reviewed 2018-09-11
Review Source: Capterra

Pros
The software allows business to continue despite very busy meeting and travel schedules. I work in the outsourcing group of a pharmaceutical company, and develop hundreds of contracts every year. Some of the dollar values of these agreements are in the millions of dollars, and therefore require several levels of internal approvals. MSB makes it easy to follow processes and procedures, regardless of executive management's busy schedule. They can approve spend via MSB on their phones or their computers, and that results in faster turnarounds and implementation of the activities being approved.

Cons
I don't like the size of the tags, and it is not very easy to resize and align them to the correct place.

Response from MSB


Thanks for your feedback Linda.

We are very pleased to read this as you know we constantly strive to provide the best service.

We hope we can keep being of great help to G1 therapeutics.

Thanks for the feedback about the tags. Our development team will look into it and have it solved for our next release.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rashanda Mc Kenna

I am completely blown away by this product

Used daily for less than 6 months
Reviewed 2018-04-10
Review Source: Capterra

Secure document processing Tracking and reporting Retention and storing of important documents High-security levels Privacy compliance Scalability

Pros
An intuitive and verifiably secure document processing software. Regulatory requirements and authentification features required by compliance agencies are adhered, as such, making it quite easy to roll out the technology for industry use across the board. The interface is quite user-friendly, the pricing structure is flexible and their interface is customizable, depending on the particular customer needs. My signature book saves money, time and improves overall administrative efficiency across all departments.

Cons
There is no foreseeable disadvantage to using this product. Currently, I have only seen the usefulness and necessity of such an interface in today's world.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MSB Docs pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Professional plan: $25/user/month (or $240/year)
Enterprise plan (multi-tenant): $35/user/month (or $336/year)
Bulk/custom pricing also available. Contact MSB for more information.

MSB Docs features

API
Customizable Branding
Customizable Templates
Drag & Drop Interface
Third Party Integration

A/B Testing (182 other apps)
Activity Dashboard (299 other apps)
Automatic Notifications (183 other apps)
Campaign Analysis (251 other apps)
Campaign Management (285 other apps)
Content Management (242 other apps)
Data Import/Export (215 other apps)
Email Marketing Management (178 other apps)
Engagement Analytics (231 other apps)
Monitoring (232 other apps)
Multi-Channel Marketing (210 other apps)
Real Time Analytics (209 other apps)
Reporting & Statistics (297 other apps)
Social Media Integration (288 other apps)
Social Network Marketing (175 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for MSB Docs

Key features of MSB Docs

  • Access Controls/Permissions
  • Audit trail
  • Auto Reminders
  • Bulk Actions
  • Document Analytics
  • Electronic Signature
  • File Sharing
  • Mobile Signature
  • Multi-Party Signing
  • Task Progress Tracking
  • Team Collaboration
  • Two Factor Authentication
  • White labeling
  • hybrid signatures
View All Features

Benefits

• MSB is 21 CFR Part 11 compliant and offers a validation package with objective evidence.

• Benefit from traditional workflows and dynamic workflow collaboration tools such as Team Rooms.

• Manage custom configurations for your instance of MSB including retention, reminders, white labeling, and more.

• Execute bulk sender operations like Send, Review and Delegate so that multiple documents can be managed at once.

• Gain additional security with OTP, 2FA, video, visual and biometric authentication.