NapoleonCat Pricing, Features, Reviews & Comparison of Alternatives

NapoleonCat

Social media management & analytics tool for agencies & SMBs

4.59/5 (22 reviews)

NapoleonCat overview

What is NapoleonCat?

NapoleonCat is a cloud-based social media engagement and content publishing platform for businesses and marketing agencies of all sizes. The web-based solution enables agencies to manage all their social media accounts including Facebook, Instagram, Twitter, LinkedIn and Google Reviews from a single interface. Marketers and customer service teams can manage all social media conversations from one place and use automation to filter out typical questions and comments. Using personalized automated moderation rules NapoleonCat publishes pre-designed responses to typical customer queries on brands' social media pages.

Using simple analytics dashboards, marketers can measure the efficiency of their social media marketing efforts and track every interaction. NapoleonCat also provides customer engagement analytics for multiple social media pages and profiles. These insights can help marketers turn raw social engagement data into actionable strategies for enhancing audience engagement levels.

NapoleonCat also provides adequate tools for competitor monitoring and helps businesses benchmark their performance against competitors and industry standards. The solution is pre-loaded with advanced reporting and analytics features that help design and send reports to different stakeholders using pre-defined templates.

NapoleonCat is targeted at e-commerce companies, marketing agencies and brand promoters that are looking for a cloud solution to publish, engage, optimize, and analyze their social media marketing efforts across platforms.
napoleoncat.com

Pricing

Starting from
$27/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Polish
NapoleonCat screenshot: Improve your response rate by focusing only on delivering timely customer service across multiple channels. Use a single social media inbox tpo reply to all comments and messages. Automate to filter unwanted content.NapoleonCat introNapoleonCat screenshot: Use an array of options for managing conversations witj customers. Collaborate in teams, resolve and follow up. NapoleonCat screenshot: Get a bird’s-eye view of your brand performance with easy to use dashboards. Benchmark and strategize using comparative data sets.NapoleonCat screenshot: Track your social media marketing performance using simple graphs.NapoleonCat screenshot: Measure your engagement rate against that of your competitors'.NapoleonCat screenshot: Get in-depth analytics key for understaing your progress across different platforms.NapoleonCat screenshot: Schedule and publish content on several platforms at once.

NapoleonCat reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.7
  4.9
Marta Radziwonka

Very effective tool for managing social media accounts

Used weekly for 6-12 months
Reviewed 2019-06-13
Review Source: GetApp

Pros
NapoleonCat is simple and transparent tool. I can moderate all accounts in one place.

Cons
I've never had problems with NapoleonCat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Suprisingly Simple Solution to Manage Dark Posts

Used daily for 6-12 months
Reviewed 2018-02-12
Review Source: Capterra

Pros
I managed social media for a B2B software company and was tasked with managing responses to our Facebook ad comments. After a couple of issues with not finding comments quickly enough, I went in search of a software that would send me email notifications when comments were left on dark posts--and found NapoleonCat to be the perfect solution. The cost is reasonable and I never had an issue with getting the notifications in a timely manner.

Cons
It can be difficult to navigate the product. It has gotten better since I first started using the software, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anna Ledwo

Highly recommend!

Used weekly for 2+ years
Reviewed 2017-04-27
Review Source: Capterra

I've been using Napoleon since 3 years. Never find better tool for social media analyzing, planning and moderating. Great support and easy use.

Pros
Easy use, features

Cons
-

Response from Napoleon


Anna, thank you so much for sharing your opinion. We really appreciate it and we're happy you've found our tool so helpful :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

Used weekly for less than 6 months
Reviewed 2018-02-08
Review Source: Capterra

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros
Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons
Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Barbara Knight

Social Media For Learners

Used weekly for 1-2 years
Reviewed 2019-04-17
Review Source: Capterra

Pros
There's a lot of knowledge in the program. It's good for people starting out on social media marketing who need to be self starters.

Cons
The user you assign it to can't be an idiot. It's not idiot-proof. A smart person will do wonders with it though.

Response from Napoleon


Barbara, thanks for your review. We appreciate the feedback a lot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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NapoleonCat pricing

Starting from
$27/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required.

Standard: $27 per month

All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free

Pro: $55 per month

Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free

Enterprise: bespoke

Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free

NapoleonCat features

Content Management
Data Import/Export
Engagement Analytics
Real Time Analytics
Reporting & Statistics

A/B Testing (187 other apps)
API (497 other apps)
Activity Dashboard (310 other apps)
Automatic Notifications (186 other apps)
Campaign Analysis (262 other apps)
Campaign Management (305 other apps)
Campaign Segmentation (183 other apps)
Customizable Branding (249 other apps)
Customizable Templates (263 other apps)
Drag & Drop Interface (241 other apps)
Email Marketing Management (183 other apps)
Monitoring (234 other apps)
Multi-Channel Marketing (220 other apps)
Social Media Integration (293 other apps)
Third Party Integration (297 other apps)

Additional information for NapoleonCat

Key features of NapoleonCat

  • Competitor monitoring
  • Comparative analytics
  • Benchmarking
  • Calendar management
  • Collaborative workspace
  • Keyword filtering
  • Content publishing
  • Social CRM
  • Client database
  • Customizable reports
  • Multi-account management
  • Customized post flows
  • Indepth analytics
  • Control access rights and permission levels
  • Automatic moderation rules
  • Track marketing trends
  • Workflow management
  • Automated posts scheduling
  • Real time alerts via emails or SMS
  • Send PDF reports
  • Social media marketing automation
  • Team management
  • ROI analytics
  • Social media reporting
  • Social media engagement
  • Client management
View All Features

Benefits

• Get a bird’s-eye view of your brand performance with easy to use dashboards. Track competitors, benchmark and strategize using comparative data sets.

• Improve your response rate by focusing only on delivering timely customer service across multiple channels. Collaborate in teams, resolve and follow up. Our customers reduce their response time by 66%.

• Filter out incoming messages and automate dealing with typical questions from customers. Set NapoleonCat to automatically reply, hide, delete, flag or forward messages based on type and content. Get to 100% timely responses.

• Save time with automated reporting. Design comparative data sets to track competitors. Save time by setting up automatically generated reports.

• Publish content on multiple profiles at once. Plan your content with a calendar and drafts. Include your clients and co-workers in the content design and decision making process with customized post flows.