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Post Planner Logo

You'll look like a social media genius

Post Planner Reviews

Overall rating

4.1

/5

187

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10

Reviews by rating

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Pros and cons

I have all the features I need and an excellent cost per month. If I need help they have the best customer service ever and this is more important to me than anything else.
I love how easy it is to legally curate content for my social media channels. This is the best feature out of many.
I can schedule the same post and repeat it day,week or month so easy to manage. The Customer service is very good response and solved the issue they r so friendly.
So when I got notice to renew and pay for my renewal for next year, I went into the payment portal BEFORE my card was to be charged to cancel.
All it is a total nothing burger wasting your money for wasting more of your time.
Initially was disappointed because I couldn't use it with Instagram and was going to cancel the service for another, more expensive service that did not have the extensive library.
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187 reviews

Recommended

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Danielle B.

Social Strategist

Marketing and Advertising, self-employed

Review source

Overall Rating

My Right Hand

Reviewed 2 years ago

Transcript

Danielle: Hi, my name is Danielle. I own a social media company. I use Post Planner daily, and I give...

rb
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rafael b.

Design, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to setup and start using

Reviewed 10 months ago
Pros

I love that you I can handle my social media accounts in one place. So far very easy to use.

Cons

Very hard to post multiple images, but maybe it is just me.

Vendor response

Thanks for the great review, Rafael! Ping me in support and I'll show you how to post multiple images in seconds! :) ~Josh

NV
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Nick V.

Entertainment, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I'm a recent convert...

Reviewed a year ago
Pros

I have to tell you I came to Post Planner very skeptical. I had been with HootSuite for 4 years but apparently the owners are trying to support a Columbian Coke habit; their annual rate skyrocketed. Then I tried Canva’s built in tool. Meh, it’s serviceable but it’s not robust enough for my needs. Then I tried something Loomly but that still wasn’t right for me. And most recently I tried HelloWoofy....

Cons

I'm going to nitpick: I'm not sold on the content calendar yet. It's really crowded. If the thumbnails were bigger or if there was an easier way to see all of my content at a glance, that would be awesome. It would also be cool if I could drag and drop a post on my calendar to another date/time. Sometimes I screw up and would like to postpone a post by just a bit. Rather than open it up to edit, just let me drag/drop

MT
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Megan T.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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light years ahead of the competition🔥

Reviewed a year ago
Pros

I've been using Post Planner as a professional social media manager for years now, and it continues to amaze me with better and better improvements. Post Planner is light years ahead of the competition🔥

Cons

The android mobile app got buggy for a few months

GA
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Greg A.

Online Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Tool

Reviewed 2 years ago

A great solution for most any business. All the features are designed to save time while delivering quality content.

Pros

Saves Time, Ease of use, and plenty of content solutions.

Cons

Tokens and occasional Facebook integration changes create failed posts

AU
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Andrea U.

Writing and Editing, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Facebook Sharing

Reviewed 2 years ago

Post Planner has made social sharing so much more manageable and I believe it's only going to get better.

Pros

By following other Facebook accounts in Post Planner, I can easily share and link to the original content creators. It's easy to schedule ahead of time and upload my own content as well.

Cons

I wish I had more control over the main page so I could move features I don't use out of the way.

SK
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Susanna K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our best social media scheduler, incredible value for money

Reviewed 2 years ago

It's by far our most helpful and affordable social media scheduling tool. If you want to grow on Facebook, this is absolutely amazing - do NOT miss the "Repeat" feature, it really is the bees' knees!

Pros

The feature I like most is the "Repeat" feature - that way, the content I create isn't lost after being published, but is re-queued after 3 months and can be repurposed again and again and again. I grew my FB Page to over 145K followers with PostPlanner without having a social media manager (all done myself), and I can't stress enough how helpful the "Repeat" feature has been. Other tools also do this, but cost over 100USD per month.

Cons

I wish I could also use this for my other social media platforms

MV
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Mark V.

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Def worth it!

Reviewed 2 years ago

No complaints, only praise. Keep up the great work.

Pros

I love how easy it is to use, and [SENSITIVE CONTENT] provides exceptional customer service which feels really personal and warm. The content is also refreshed regularly so you've got lots of cool new things to choose from to post to your audience.

Cons

Maybe the speed of loading the content on the site.

MB
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Melanie B.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfyingly ease to recommend

Reviewed 2 years ago

I've always been happy with both the product and the customer service, that's why its been be one of my go to tools to recommend for over 5 years!

Pros

The first thing I like about this is how easy it is to share to platforms. You can add so many and time them to go out at your leisure or set them up.

Cons

I hated the update to be honest, I personally thought it was more functional and easier to use as before BUT I've adapted and those that come to it now will never know the difference!

DL
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Deb L.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Biz Couldn't Function Without Post Planner

Reviewed 2 years ago

I love sharing how I use Post Planner to Market My Biz Better.

Pros

Post Planner removes the weight of finding top performing social media content so that I can spend more time connecting with my dream client.

Cons

Every time I have suggested a change/update I am blown away. PP is here for the users!

mn
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mohammed n.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best site I have ever used

Reviewed 2 years ago

Post planner help me by not wasting my time to post on social media every day what I do really I post in the beginning of the month for all whole month

Pros

I can schedule the same post and repeat it day,week or month so easy to manage The Customer service is very good response and solved the issue they r so friendly The new app for mobile made it super easy

Cons

Nothing good they are solveed all the problems when I told them about it

WJ
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Wendy J.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value, great service

Reviewed 2 years ago

I've been with Post Planner from the beginning and the customer service can't be matched. If I ask for a feature, they make it happen! They are extremely attentive to their customers.

Pros

The recycling feature and the ability to create my own custom feeds of content. Also caption saving!

Cons

When I schedule a post, it should default to the account I'm on, not alphabetically. I accidentally schedule content to the first alphabetical page all the time and that's annoying.

MG
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Malice G.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable & User-Friendly

Reviewed 2 years ago

Relatively easy to onboard and maintain; great value for the money; good user interface.

Pros

We've used several social media planning platforms in the past, but -- as a small business -- couldn't keep up with the continually rising costs of other platforms. Post Planner's plans were economical without having to sacrifice some of the more key aspects of functionality that other platforms reserve for their higher cost/enterprise plans.

Cons

Admittedly, we don't utilize the full spectrum of Post Planner's functionality, but for what we do, we have no complaints.

AH
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Annette H.

Consumer Goods, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service & Product

Reviewed 2 years ago

I love Postplanner! It makes my life much easier and it’s very easy to use. The customer service is outstanding! And they are always adding new features and making this program even better! I would recommend Post Planner to anyone that is needing a tool to help them post without having to sit on top of their social media at all times.

Pros

I love the ability to create in Canva and be able to upload my ads in the post planner with ease. It is wonderful being able to edit my posts and reuse them by setting up for days or weeks or months. I can create for more than one social media platform at the same time and just make adjustments as needed for them individually. I love being able to use the content for ideas.

Cons

The parts I liked least was that some of the content areas are showing as available are actually empty. Other things that I would have wanted changed they have actually implemented and put into place over the past few months.

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Andres T.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great App For Those Social Media Managers

Reviewed 3 years ago

I use Post Planner to manage manage social media accounts in the Social Media/Digital Marketing business I own. This app has been by far the most intuitive and easy compared to other apps. I love using Post Planner.

Pros

I Love that you can come up with content with ease. Being able to schedule posts helps me ensure the businesses I work with are getting their content out on their pages. Their customer service is fast!

Cons

They have hiccups here and there, but they continue to work on things.

MD
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Melanie D.

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Huge Time Saver & Helps with Consistency

Reviewed 4 years ago

Post planner helps solve the problem of wanting and needing to be present and consistently providing value to your followers on social media, but without having to be online every second of every day. I love that my followers can count on when my content will appear!

Pros

Post Planner helps save me SO much time for my business. I typically plan out content a week- 10 days in advance (but sometimes a couple weeks if I have things going on). It connects so easily with Canva to allow for that personalized touch that makes your content stand out! Additionally, I love how easy it is to set up a schedule for when you want your posts to be scheduled, view the posts that have...

Cons

The only downside is that you can't upload your own videos or multiple image posts for IG yet, but I think that's in the works!

ER
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Elizabeth R.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Post Planner is limited

Reviewed 5 years ago

The overall experience was just okay. I was hoping Post Planner had more good content, but it was limited which made it very frustrating. It also does not support the big social media platforms that I want to use. If you want to keep it simple, then Post Planner is for you.

Pros

We’ve been using Post Planner for about 12 months. The software is really simply to use. Features are limited. The articles are not updated, articles are very old. Post Planner also does not support many social media formats. You are allowed to link to 10 or more social media formats except it’s only compatible with two of the top 10 sites. Post Planner did not meet the requirements I was hoping for.

Cons

What I did like about Post Planner was it is very easy to use. When you do find content even if it is limited, planning, scheduling and posting was a breeze. You can schedule to release anytime and you can put as many as you like in the queue if you can find something good to post. Options are simply, therefore, you don’t have to figure out how to use it.

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Jerry S.

Health, Wellness and Fitness, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JUST. STAY. AWAY.

Reviewed 6 years ago

As I said, any positives that Post Planner may have brought to our businesses were outweighed by their lack of transparency when it comes to billing, and their absolute disregard for their customers. We ended up tied down to a platform that we now hated using for another 16 months after our last payment was taken. If you're looking for a social media scheduling platform, do yourself a favor and look elsewhere, unless you enjoy giving your money away and being treated like cr*p by customer support.

Pros

We started using Post Planner in 2015 to accelerate my wife's online business and social media reach. Their scheduling features are good. I used it for my own FB and Instagram channels as well, and the ability to quickly find content does add some value to the platform... but their shady billing practices outweigh any positives I can think of.

Cons

It wasn't the app itself that was the issue, but after we had signed up for it, Post Planner did a few changes to their pricing structure that weren't communicated very clearly. We ended up on an annual plan (no complaints there) more expensive than what we'd originally signed up for (some complaints here), and then realized that we had been charged for another year of use, 4 months PRIOR to the plan running out, with no option to cancel or get a refund. Numerous emails to customer support returned the same response that many other users report: "It's in our terms and conditions, so you're s**t out of luck." Not quoted verbatim, but the overall message was very clear - Post Planner prefers to hold on to customers' money than to the customers themselves.

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Shannon C.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy tool for planning Facebook and Twitter posts

Reviewed 7 years ago

Great product for posting on Facebook and Twitter. It shaved a lot of time off of managing social media profiles.

Pros

Post Planner was one of the first schedulers I used for posting to Facebook. It was so simple to use. It was easy to find relevant posts based on categories and then schedule them based on Post Planners recommended times or your own Facebook insights. I used it for my personal/business pages and my client's business pages. Set up was quick and their tutorials and blog are excellent resources for growing your pages.

Cons

No cons were added to this review

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Verified reviewer

Publishing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Helpful

Reviewed 7 years ago
Pros

This simple app has helped our business grow. The search provides us with interesting, relevant new content each day so that we post more, and more widely, with more likes and retweets. The ease of the app has increased both the range and size of our share audience, bringing attention and new people to our company. If, like us, you have a media product that you need to keep in front of people, this clean, easy-to-use app will help you a lot.

Cons

Presently, the app is limited to Facebook, Twitter, and Pinterest. Instagram access would be nice addition.

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Lisa T.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Must Have Tool for Facebook....

Reviewed 7 years ago
Pros

Successful marketing on social media involves building a highly engaged audience before you can sell to them. I LOVE Post planner and it's a must if you are doing any marketing on Facebook. I use it for my diabetic fan page. Not only can I schedule a week's worth of content, I can recycle my most popular posts, and find content from authority sites to share on my page as well. It's worth the investment. Post Planner also offers some incredible advice, training, and study guides on their blog to help you build a highly engaged audience with speed, pleasure, and ease. Post Planner is the first tool I recommend that my clients use.

Cons

One thing I would like to see Post Planner add are more social media channels such as Pinterest, Instagram, and LinkedIn.

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Carolyn R.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Feature Set For Bargain Price

Reviewed 7 years ago
Pros

It seems like most reviews are from people who had issues after cancelling their subscriptions. As a current user, I have no experience or feedback to offer regarding that. What I love about Post Planner is the ability to schedule my Facebook, Facebook Groups, and Twitter posts so that only certain types of content go out at certain times AND the posts are then added back to the end of the queue (if...

Cons

There can be a bit of a learning curve when it comes to setting up your schedule and maintaining your queue. It's not HARD, per se, but little things get changed easily without realizing it, so you have to know what to be on the lookout for.

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Taylor B.

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WHAT A SCAM

Reviewed 7 years ago
Pros

absolutely horrible, I have nothing good to say about this company and going to tell it to anyone who will listen. STay far away!

Cons

If I could give them a negative star rating I WOULD. After signing up I found that their product could not even do some of the things they claimed it could. After emailing they said they were working to fix it. When they coudn't fix it they removed the feature. After months of trying to make it work I contacted them to cancel my account. 4 Months later I was charged for a renewal. I contact them...

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Dean S.

Used weekly for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Beware, will charge your card ahead of time, and will try to upgrade you to top tier and charge your card for it later (will not refund)

Reviewed 8 years ago

Had Post Planner for over a year. The service started off well, but then I got a charge out of the blue for my annual license. Contacted customer service to get the charge refunded, they said that in their terms they can charge you months before your annual re-subscribe date. They refused the refund, and said they upgraded me to their top tier. I said I didn't want their top tier and wanted a refund which they refused again.

Pros

Decent content to share.

Cons

horrible business practices and customer service.

Vendor response

Hi Dean, I'm sorry to hear you had a bad experience with the app and had some confusion around the annual plans. As mentioned within email communication, our annual plans do renew within 90 days of the 12 month anniversary to avoid any lapses due to credit card billing. This includes a prorated amount. You were never charged for an upgrade that you didn't agree to, and in fact we gave you the next level plan at no additional cost, a significant savings to you. We're launching a whole new app (ground level up rebuild) which includes additional social networks, content, mobile app and more. I hope you'll come back and give things a try. Sincerely, Rebekah

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Kim F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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BEWARE - dodgey company charging credit cards with every excuse but not action

Reviewed 8 years ago

We used Post Planner Guru for a year and it provided absolutely no benefit to our postings whatsoever. Further, this company automatically charged our credit card without consent. I requested to CANCEL the subscription and was told that my account name did not match their records (even though I had to be logged in to Post Planner to click CANCEL SUBSCRIPTION???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service Agreement. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with. Customer service is APPAULING - this company is on limited days.

Pros

There was nothing I liked about this software.

Cons

This company automatically charges your credit card without consent. I requested to CANCEL our subscription and was told that my account name did not match their records (even though I was logged in to Post Planner to click CANCEL ???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with.

Vendor response

Kim, Sorry you've had a bad experience with the app, specifically billing. But our Terms of Service are very clear regarding this and we do adhere to it as any company would. You can read over them again here https://www.postplanner.com/terms Nothing is charged without consent, as it is agreed upon during signup regarding annual plans, and monthly plans. I'd love to help you use the app to the best of my abilities the remainder of your term and help you with a solid posting strategy to help you crush it! Let me know how we can do that. Thanks, Scott Ayres

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Verified reviewer

Marketing and Advertising, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Don't bother

Reviewed 9 years ago

Post planner promises a lot but delivers very little in practice. The images/quotes they suggest you share deliver limited reach and results. You will do better simply searching for images on Pinterest with high repins and using that as a base. If you have your RSS feeds managed through an external program like Feedly and use a program like Buffer or Hootsuite, then PostPlanner will not be of any use.

Pros

* Easy to set up. * Their blog has some useful tips.

Cons

Trying to cancel your account is like trying to get out of a cult. Read the teeny tiny fine print hidden on page 5003 of the site terms. Unless you give 60 days notice of cancellation, they will merrily auto bill you without any notification that you have been stung. If you dare to request a refund, you will be bombed with "let me show you how to use it better" emails and a refusal of a refund. If you must test PostPlanner out for your business, choose a month-to-month account as you have a fighting chance of cancelling when it doesn't work.

Vendor response

Thanks for the review and feedback, although I wish it were a bit more positive... Our goal is to provide users with proven content that has performed very well on social media so they can quickly Find, Plan and Post it to Facebook or Twitter. Chasing Reach on Facebook is like trying to catch the wind. It's tough and takes alot of time, energy and work. Our goal is to help make that easier...