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Recommended
Danielle B.
Social Strategist
Marketing and Advertising, self-employed
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Danielle: Hi, my name is Danielle. I own a social media company. I use Post Planner daily, and I give...
Lisa T.
Used daily for 2+ years
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Successful marketing on social media involves building a highly engaged audience before you can sell to them. I LOVE Post planner and it's a must if you are doing any marketing on Facebook. I use it for my diabetic fan page. Not only can I schedule a week's worth of content, I can recycle my most popular posts, and find content from authority sites to share on my page as well. It's worth the investment. Post Planner also offers some incredible advice, training, and study guides on their blog to help you build a highly engaged audience with speed, pleasure, and ease. Post Planner is the first tool I recommend that my clients use.
One thing I would like to see Post Planner add are more social media channels such as Pinterest, Instagram, and LinkedIn.
Mahendra M.
Online Media, 1-10 employees
Used daily for 2+ years
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Very happy. It has not only helped me manage multiple accounts & twitter handles easily, but has ensured that I reach over a million impressions on a single Twitter handle within a year and a half of its initiation!
Like the ability to create streams of posts (for industries, topics, subjects with Star ratings depending on their popularity). An ideal time saving feature to have popular posts for shares and gain interest within your channel community and grow.
Drag & Drop facility can be improved, specially of posts that can be changed within a day (or across days) and ability of seeing the Time change when moving the post within a day to get an approximate 'fit' for changing the Post.
Verified reviewer
Marketing and Advertising, 1-10 employees
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Post planner promises a lot but delivers very little in practice. The images/quotes they suggest you share deliver limited reach and results. You will do better simply searching for images on Pinterest with high repins and using that as a base. If you have your RSS feeds managed through an external program like Feedly and use a program like Buffer or Hootsuite, then PostPlanner will not be of any use.
* Easy to set up. * Their blog has some useful tips.
Trying to cancel your account is like trying to get out of a cult. Read the teeny tiny fine print hidden on page 5003 of the site terms. Unless you give 60 days notice of cancellation, they will merrily auto bill you without any notification that you have been stung. If you dare to request a refund, you will be bombed with "let me show you how to use it better" emails and a refusal of a refund. If you must test PostPlanner out for your business, choose a month-to-month account as you have a fighting chance of cancelling when it doesn't work.
Thanks for the review and feedback, although I wish it were a bit more positive... Our goal is to provide users with proven content that has performed very well on social media so they can quickly Find, Plan and Post it to Facebook or Twitter. Chasing Reach on Facebook is like trying to catch the wind. It's tough and takes alot of time, energy and work. Our goal is to help make that easier...
Andy M.
Computer Software, 51-200 employees
Used daily for 1-2 years
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-Create a full schedule once and never enter a time for your posts anymore !!! (instead of planning each post) -Recycle + reschedule feature -Integration with snip.ly -Content Suggestions -Bulk uploads -Price -Customer Support (had a problem once which was solved within ten minutes after submitting a ticket)
-Some of the feature of more complex (and significantly more expensive and often more cumbersome) solutions are missing. You can't monitor all your feeds, mentions, and social media accounts from a dashboard. But again, Postplanner is a really way faster than other solutions. You can always integrate another prouct on top just for the purpose of streaming feeds and monitor performance.
Dean R.
Used daily for 1-2 years
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The content folders are an absolute lifesaver. I've consolidated all content into one location instead of spending hours and hours a week running from tools like Hootsuite to Feedly to even an Excel spreadsheet. This saves time by letting me consolidate and organize, then it scores all of the content so I can easily choose the top performing content and schedule it for posting. The star ratings take any questioning out of the posting process. I know exactly what's worked and in a matter of moments can schedule to social.
I haven't been able to find much real estate related content. Would help to add additional feeds or pages that National brands can use.
Russ S.
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Very basic product that lacks the functionality or ease of use of other products on the market. Worse of all, once they have your credit card they make it very difficult to cancel. The automated cancellation process does not work and even though I cancelled by email they still debited my card a year later and refused to refund. Beware of this lot!
No pros were added to this review
Lack integrity, poor support, unable to cancel online.
Hi there, I'm so sorry to hear about your unfortunate experience. That would never be our intention. I appreciate your feedback, as criticism or any other feedback always offers the opportunity for improvement. I want to address each of your points as they’re all extremely important. 1. Very basic product that lacks the functionality or ease of use of other products on the market. - We...
Diane B.
Financial Services, 501-1,000 employees
Used daily for 2+ years
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I've used Post Planner for the last 2 years and couldn't be happier. It's easy to add team members, and allows us to drop years of blog content into our queue at times perfect for our audience. This has simplified everything about our process. And the Canva integration makes image creation a dream!
It would be great if you could add more Facebook Pages for the mortgage and real estate industry to Find. It's been difficult finding anything we don't already share.
Nikolaos Z.
Market Research, 5,001-10,000 employees
Used daily for 1-2 years
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In my company we take access of the social media accounts for a specific time each year, then, you have the option to post business related content to promote the company, etc. This post-planning tool is a huge time-saver and allows you to schedule everything proactively.
Ease of use, perfect scheduler for posting, it has a wide variety of features and the best is that it also helps you get new ideas about what to post.
Nothing negative to talk about this software, if i really need to say one thing is that multiple image posts on instagram are not yet supported.
Greg A.
Online Media, 1-10 employees
Used daily for 2+ years
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A great solution for most any business. All the features are designed to save time while delivering quality content.
Saves Time, Ease of use, and plenty of content solutions.
Tokens and occasional Facebook integration changes create failed posts
Christian R.
Consumer Electronics, 10,001+ employees
Used daily for 1-2 years
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Simple, easy to use, extremely user-friendly social media tool for posting and finding content. It's clearly designed with the user in mind, making life for anyone managing social media 100x better.
Video has been a bit of a challenge. I'd love to see this improved down the road since it's a huge part of what I share on social.
Thandile N.
Entertainment, self-employed
Used daily for 6-12 months
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The system isn't hard to set up and use. There are heaps of choices and additional has an effect. They give us critical substance. End of conversation. Using their organization has improved traffic and responsibility for us basically.
Managing a couple of online media pages is a task. I expected to procure it house and found Post Planner to be the ideal course of action. I love that I can obtain content that obliges my group and successfully plan out quite a while at a time so I can focus in on various pieces of my business. The ability to configuration posts for unequivocal events and purposes and set up a library of things I need to grant to my allies. Post Planner has a gigantic library to help me with presents on keep incredible, appropriate and encouraging substance to my allies. I in like manner love the evergreen decision to allow presents on re-post soon.
From the outset was puzzled since I couldn't use it with Instagram and wanted to drop the help for another, all the more exorbitant assist that with having the expansive library. It furthermore gets glitchy when they are invigorating it yet it is totally marvelous for what the new component ends up being AND you for the most part get an email when you post has tumbled so you can essentially go truly fix it.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Very positive. I use it every day for posting on Twitter (and sometimes Facebook).
- It's an all-in-one app. There's no need to go elsewhere to find great content. You can find it within the app and then schedule it with just a few clicks also within the app. - There are a few options on how to schedule content. You can create a schedule and just drop the content into the queue, or you can schedule the content to publish at a certain time, with the option to have it repeat. - The "recycle" feature, which can add your content back to the end of the queue once it's been published.
- Posting is limited to Facebook and Twitter - The content search feature is limited and doesn't allow users to search for content that doesn't have the search keyword in the title
Ben P.
Internet, 11-50 employees
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I've used Hootsuite, Buffer and Post Planner. I eventually stopped using anything but Hootsuite because I found it to the most robust and best value overall. I had Post Planner for just over a year. I found their product to be less intuitive than the others and I'd get a lot of full page interstitials when logging in. I understand why they do that but it's annoying.
I didn't find anything particularly likable about this product.
They have NO pro-rated refunds at all. The day after they auto-renewed me with NO NOTICE at all, it became impossible to get any kind of refund. They are the greediest SaaS company I've ever done business with by a long shot.
Hey Ben, We appreciate all feedback, even when it makes us frown, as that helps us grow and expand our product. If you had a bad experience we really do care and apologize. I'm sorry if you didn't find anything likable about the product, I'd love to hear what particulars about the app you didn't enjoy or that were confusing to you as a user. Our main goal as an app is not scheduling,...
Darin W.
Leisure, Travel & Tourism, self-employed
Used weekly for 2+ years
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Did I mention, PP is the only service I have ever used? I have been here, for what, 4 or 5 years? They are doing something right. I do like like the functionality, once you learn it, and become comfortable with it.
There are a lot of features, and you do have the ability to have a number of channels. I only need a few. I use for my Facebook group/page which is about travel in Northern California. It's pretty niched. The customer service is outstanding. Anytime I have a question, it gets answered quickly. Thank you for that.
As I mentioned in my title, this is the only software for this industry that I have ever used, so I cannot compare to others. It was not easy setting up and it took some time to figure out. Often times when looking for new "streams," or channels, maybe, there is no content. That can be frustrating, so, if there is no content (the FB page and outdated) why does it show up?
Kim F.
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We used Post Planner Guru for a year and it provided absolutely no benefit to our postings whatsoever. Further, this company automatically charged our credit card without consent. I requested to CANCEL the subscription and was told that my account name did not match their records (even though I had to be logged in to Post Planner to click CANCEL SUBSCRIPTION???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service Agreement. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with. Customer service is APPAULING - this company is on limited days.
There was nothing I liked about this software.
This company automatically charges your credit card without consent. I requested to CANCEL our subscription and was told that my account name did not match their records (even though I was logged in to Post Planner to click CANCEL ???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with.
Kim, Sorry you've had a bad experience with the app, specifically billing. But our Terms of Service are very clear regarding this and we do adhere to it as any company would. You can read over them again here https://www.postplanner.com/terms Nothing is charged without consent, as it is agreed upon during signup regarding annual plans, and monthly plans. I'd love to help you use the app to the best of my abilities the remainder of your term and help you with a solid posting strategy to help you crush it! Let me know how we can do that. Thanks, Scott Ayres
José Luis C.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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All in one platform. Set up in a few minutes. The team was done with it in less than half an hour. A must-have.
- Easy to use. - Constantly evolving. - Integrates with all tools, even the newest ones. - Mobile / Tablet App. ... And above all, the support service works really well.
Usability of the mobile / tablet application.
Jerry S.
Used other for 1-2 years
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Scheduling and recurring post features are nice and the ability to look for trending content has definitely come in handy... but their shady business practices and lack of customer support ruin it all.
Two years ago, I was grandfathered into their 'Guru' plan with a significant discount. Since then, the company quietly changed their pricing plan and, as others have experienced, charged me double (on an annual plan, as well) what I was paying with no prior notification. My direct messages and email to support went unanswered - from the looks of it, this is very much standard for Post Planner. What's...
Kim L.
E-Learning, 1-10 employees
Used daily for 2+ years
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I am truly happy to use this software, as well as customer service is ahhhmazing!!
This is such an easy software to use, I am able to create content, even graphics using canva, use popular rss feeds to add content to my social media channels
The only con I have is that I don't use it enough!!
Tiffany G.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Post Planner is easy to use, efficient and saves us so much time while being an affordable option. Their support is top notch. If you want to feel like a valued customer, this is where you want to be.
Occasional glitches, but that is just the nature of it. The team is always quick to troubleshoot and solve.
Deb L.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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I love sharing how I use Post Planner to Market My Biz Better.
Post Planner removes the weight of finding top performing social media content so that I can spend more time connecting with my dream client.
Every time I have suggested a change/update I am blown away. PP is here for the users!
Nicola B.
Design, self-employed
Used daily for 2+ years
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Postplanner makes my life so much easier. From content management and curation to planning and posting, PP has it all.
So easy to use and support is fantastic too.
An optimal posting time feature would be good rather than setting posting times manually,
Taylor B.
Used other for 6-12 months
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absolutely horrible, I have nothing good to say about this company and going to tell it to anyone who will listen. STay far away!
If I could give them a negative star rating I WOULD. After signing up I found that their product could not even do some of the things they claimed it could. After emailing they said they were working to fix it. When they coudn't fix it they removed the feature. After months of trying to make it work I contacted them to cancel my account. 4 Months later I was charged for a renewal. I contact them...
Susan L.
Retail, 1-10 employees
Used daily for 2+ years
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Despite the limited functionality, it is easy to use and a good deal, so I've continued to use it for several years.
Post Planner is easy to use and get started with
Limited flexibility to recycle posts to other social media properties
Gerhild F.
Online Media, 1-10 employees
Used weekly for 2+ years
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The time saved using the recycle feature is huge. If this were the only feature they had, I'd still use PP. But, there are more features that are great as well. Support is also great.
I'm so glad we found PostPlanner years ago. It's been the easiest and least complicated software for scheduling I've found. I highly recommend PP to anyone just starting out on their Social Media scheduling journey. And, if you're a pro, it'll be all you need as well.
The login being just through Facebook is the one thing I find that could be changed. I'd prefer to sign in through my email address.
Jill E.
Individual & Family Services, self-employed
Used daily for 2+ years
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It is perfect for what I do
That I can pre load content and not have to worry about posting something that will be flagged.
I'd like a reminder if I'm out of content