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Smaily Pricing, Features, Reviews and Alternatives
Smaily FAQs
Q. Who are the typical users of Smaily?
Q. What languages does Smaily support?
Q. What other apps does Smaily integrate with?
Smaily product overview
What is Smaily?
Smaily is an email marketing and automation tool created to make email marketing accessible, easy and enjoyable for everyone. The platform offers its users an award-winning drag and drop template editor to help create eye-catching emails. Users can set up automated workflows to make their email marketing even more efficient and profitable. Smaily has various integrations to give its users the possibility to sync customer data on all platforms.
Key benefits of using Smaily
Typical customers
Platforms supported
Support options
Training options
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Starting from
4.20
Per month
Other
Starting from
No pricing info
Smaily pricing information
Value for money
4.9
/5
38
Starting from
4.20
Per month
Other
Pricing options
Value for money contenders
Smaily features
Functionality
4.3
/5
38
Total features
38
1 categories
Most valued features by users
Functionality contenders
Smaily users reviews
Overall Rating
4.8
/5
38
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.32/10
32
6
0
0
0
Ave A.
Overall rating contenders
Verified reviewer
Retail, 5,001-10,000 employees
Used monthly for 1-2 years
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Great! Customer support is very strong. They are very open to discuss and find custom solutions to the specific problems your company is facing. Data connections are easily manageable and not prone to errors. I feel like data presentation could be a bit better but it's not important factor for me. You should have your data handled on your side and shouldn't rely on 3rd parties.
Easy to use and customize. Features build-a-template tool for easy modifications. Reasonably well structured. Since using Smaily for over a year I haven't encountered any major problems with using the platform or sending e-mails through it.
Data that accompanies the campaigns could be more informative. Contact parameters view needs some love - say you have 20 parameters per contact: you can only have a couple in a "masterview" for overview. And you can't customize which ones are shown. This makes debugging a bit more difficult, but not a major hurdle.
Thank you very much for the very positive review. We take all suggestions into account and try to improve our platform.
Merily L.
Furniture, 1-10 employees
Used weekly for 1-2 years
Review source
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Smaily is easy to use, analytics are very detailed and the staff is easily reachable, especially with critical questions. They are extremely helpful by helping to find fast solutions and by giving helpful tips.
It was a bit complicated at first, however now it's all figured out and everything runs smoothly.
Thank you very much Merily for this positive feedback. We always try to offer the best solution with our customer support
Sarah Johanna K.
Retail, 11-50 employees
Used weekly for 6-12 months
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Customer service and account managers are quick to act and find/offer solutions.
I would like to see more data on our subscribers - unsubscribers (graph) that you could check daily, weekly, yearly, date to date etc. I feel like this should be one of the most important features on any e-mail marketing software. In addition there should be a daily/weekly/monthly/date to date rundown on overlall account health, data etc.
Thank you very much for the positive feedback. Next year, we plan to upgrade our statistics section on the platform.
Kristiina T.
Retail, 51-200 employees
Used weekly for 1-2 years
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Very easy to use and to learn to use it. Good support team that answers very quickly. Easy to create segments and to track results.
Bit difficult to implement everything we want in html.
Thank you very much Kristiina for this positive feedback. We are building a completely new version of our template editor and hopefully all the issues you may have will be resolved :)
Mona P.
Sports, 51-200 employees
Used monthly for 6-12 months
Review source
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I mostly like numerous possibilities that Smaily offers and customer support. Very quick answers and help with all questions. There is no problem that our customer manager cannot help us.
At the moment can't bring out any dissatisfaction.
Many thanks Mona for such a positive review, we try to make our customer service the best in the world!
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