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Smaily Logo

Smaily

4.8
(39)

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If email marketing is the game, Smaily is the name!

(1)

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Smaily Pricing, Features, Reviews and Alternatives

Smaily FAQs

Q. What type of pricing plans does Smaily offer?

Smaily has the following pricing plans:
Starting from: €4.20/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Smaily?

Smaily has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Smaily support?

Smaily supports the following languages:
English, Estonian, Finnish, Russian


Q. Does Smaily offer an API?

Yes, Smaily has an API available for use.


Q. What other apps does Smaily integrate with?

Smaily integrates with the following applications:
OpenCart, Google Forms, Drupal, Make, WooCommerce, PrestaShop, Zapier, Pipedrive, WordPress, Google Data Studio, Salesforce Platform, Shopify


Q. What level of support does Smaily offer?

Smaily offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Smaily product overview

Price starts from

4.20

Per month

Other

What is Smaily?

Smaily is an email marketing and automation tool created to make email marketing accessible, easy and enjoyable for everyone. The platform offers its users an award-winning drag and drop template editor to help create eye-catching emails. Users can set up automated workflows to make their email marketing even more efficient and profitable. Smaily has various integrations to give its users the possibility to sync customer data on all platforms.

Key benefits of using Smaily

Easy to use, affordable, transparent pricing, 24/7 priority support, easy to integrate with numerous other systems and platforms, full service agency options, HTML email template options, limitless sending, A/B testing, multiple users per account, result tracking and analytics, easy automations set up - send confirmation letters, transactional emails, welcome emails, abandoned cart emails etc.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
In Person
Live Online
Webinars
Videos

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Why am I seeing this?

Smaily pricing information

Value for money

4.9

/5

39

Starting from

4.20

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Smaily features

Functionality

4.3

/5

39

Total features

39

1 categories

Most valued features by users

Reporting/Analytics
API
Third-Party Integrations
Customizable Templates
Campaign Analytics
Engagement Tracking
Drag & Drop
Contact Management

Smaily users reviews

Overall Rating

4.8

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

32

7

0

0

0

Pros
There are enough opportunities in automation to create even the most complex sales tunnels. It is very good that it is possible to create landing pages, which can then be combined with automation.
And the best part is - very helpful staff to answer all my questions. There is lots of question on their Frequently Asked Questions page but I seem to have more questions.
I think it is amazing how customer-oriented they are in their support team.
Cons
For me contacts management is difficult and filters are difficult.
Could be more possibilities for drag and drop feature.
Platform is limited in A/B testing possibilites.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Retail, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Modern and powerful e-mail tool

Reviewed 2 years ago

Great! Customer support is very strong. They are very open to discuss and find custom solutions to the specific problems your company is facing. Data connections are easily manageable and not prone to errors. I feel like data presentation could be a bit better but it's not important factor for me. You should have your data handled on your side and shouldn't rely on 3rd parties.

Pros

Easy to use and customize. Features build-a-template tool for easy modifications. Reasonably well structured. Since using Smaily for over a year I haven't encountered any major problems with using the platform or sending e-mails through it.

Cons

Data that accompanies the campaigns could be more informative. Contact parameters view needs some love - say you have 20 parameters per contact: you can only have a couple in a "masterview" for overview. And you can't customize which ones are shown. This makes debugging a bit more difficult, but not a major hurdle.

Vendor response

Thank you very much for the very positive review. We take all suggestions into account and try to improve our platform.

IG
AvatarImg

Ivar G.

Restaurants, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Best bang for a buck

Reviewed 7 months ago

We can send our weekly newsletters with it so we are satisfied.

Pros

The best thing about Smaily is that it's basically free to use. We use it for weekly company newsletters. The customer service is exceptionally fast and helpful!

Cons

It doesn't have AI content creation integrated in it. Nowadays AI gives so much more value to apps that if it's not present, it's a big minus.

Vendor response

Thank you for your thoughtful review! We're thrilled to hear that you find Smaily to be a great value and that our customer service has met your expectations. We understand the growing importance of AI in today's digital landscape and appreciate your feedback on its integration. We're always looking for ways to enhance our platform, and your insights are invaluable. It's great to know that you're satisfied with sending your weekly newsletters through Smaily. Thanks for choosing us, and we're proud to have Estonian roots!

SJ
AvatarImg

Sarah Johanna K.

Retail, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Smaily experience

Reviewed 2 years ago
Pros

Customer service and account managers are quick to act and find/offer solutions.

Cons

I would like to see more data on our subscribers - unsubscribers (graph) that you could check daily, weekly, yearly, date to date etc. I feel like this should be one of the most important features on any e-mail marketing software. In addition there should be a daily/weekly/monthly/date to date rundown on overlall account health, data etc.

Vendor response

Thank you very much for the positive feedback. Next year, we plan to upgrade our statistics section on the platform.

ML
AvatarImg

Merily L.

Furniture, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use, great staff and detailed statistics

Reviewed 3 years ago
Pros

Smaily is easy to use, analytics are very detailed and the staff is easily reachable, especially with critical questions. They are extremely helpful by helping to find fast solutions and by giving helpful tips.

Cons

It was a bit complicated at first, however now it's all figured out and everything runs smoothly.

Vendor response

Thank you very much Merily for this positive feedback. We always try to offer the best solution with our customer support

KT
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Kristiina T.

Retail, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very nice email marketing prodcut

Reviewed 3 years ago
Pros

Very easy to use and to learn to use it. Good support team that answers very quickly. Easy to create segments and to track results.

Cons

Bit difficult to implement everything we want in html.

Vendor response

Thank you very much Kristiina for this positive feedback. We are building a completely new version of our template editor and hopefully all the issues you may have will be resolved :)

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