Sopro Reviews

Easy to use and understand I have very little to do! I have great qualified leads in to our inbox every day.

Nothing I can think of. Occasionally hits wrong people perhaps?

We have been working with Sopro for numerous years and have not found another service which delivers the same great return on investment. All of our campaigns have been successful and the team are always looking at different ways to ensure optimum engagement. We can see clearly through the portal how well each campaign is running, how many credits we have and who has been engaged. The team are friendly, always available and most importantly have worked hard to understand our business so they can help achieve our goals.

We have not experienced any significant issues and where we have had a lack of understanding the team have been on hand to help.

Ability to work independently of internal resource at scale.

Potential improvement in reporting analytics but good as they are.

I like that all the new customer acquisition costs are fixed Great HUB with great reporting and specific company information

We had to setup another CRM to integrate with SoPro so that new leads could be progressed further by internal sales

SoPro gives me up to data information on the performance of my direct marketing campaigns at any time, which is important to ensure we optimise our marketing performance, and can make immediate changes where required.

Unfortunately the CRM system that we utilise does not easily integrate with SoPro, which makes it slightly more difficult to integrate our various marketing approaches.

With SoPro, we're reaching many more prospects than we have before and the lead rate is higher. In a normal economy. I don't doubt we'd have converted many more too. The system needs more input and management to monitor, measure and refine but SoPro do that very well and help us with that. And as with all deep software apps, its takes time to get used to the interface and to get the data and reports needed but again, SoPro are very good at helping with that. Its a very positive experience, I like the flexibility and control it gives us and it all means we can just concentrate on nurturing leads.

Nothing so far and it's been nearly 12 months.

I find the platform really easy to use and understand, I like that it integrates with a CRM. SoPro advised around building a CRM as this wasn't something we had before and this has made things a lot easier.

I cannot fault SoPro or the software. They have been a delight to work with, I feel comfortable seeking help from them and they have been happy to advise new techniques to us.

Will help me break into markets I would not have previously considered.

Initially trying to understand the portal, I can be slow in understanding new software.

The use of this software is a low cost method of expanding your international contact database without the need to spend on multiple local campaigns in new international territories. It take the leg work out of international expansion.

It can only take the lead process so far, ultimately you need to interview at some point and develop the relationship with the client in the normal manner.

SoPro has made a huge difference, we were struggling to generate the number of leads we needed but we're getting 4-5 hot leads a week. The SoPro Hub is great for tracking prospects and exclusions. The team are really helpful and responsive. They are always looking for measures to improve the campaign. It's really handy having the information pushed into our CRM.

Not being able to set an Out of Office reply for prospects that reply to the emails. Not being able to report on combinations of factors, such as industry size and job title, in one table. Would be great to be able to push exclusions from our CRM to the SoPro Hub as we need to do this manually at the moment.

It's very flexible, you target only industries and companies within that suit your profile/target list so no wastage. The ability to tailor language and messaging is vital, and the frequency of the automation and change of tone delivers results.

There are no real cons worthy of mention.

Flexibility with working with the Sopro organisation they have a good understanding of our business

there are no features i am missing........

Set up was easy and it's an extremely flexible service. The team at SoPro are also a pleasure to work with. Nothing is ever too much trouble, they are always looking to innovate and improve their service and they are always open to seeing how we can perform even better.

No cons were added to this review

The SoPro platform has been built to provide the insights you need, rather than being cobbled together as an all-singing, all-dancing dashboard that doesn't focus on why you need the insights in the first place. The platform is easy to use, yet comprehensive. It clearly benefits from significant user-testing, as it is really intuitive. In effect, there is no real learning curve to deal with making it easy to dip in and dip out having obtained the answer to the questions you may have.

The landing page is a bit busy, but that's about it.

It delivers and the dashboard is comprehensive and informative.

Nothing - its efficient, well managed and targeted Having to pay for it :)

The specificity of filtering out wasted emails, testing, measuring and adapting our campaign according to the data received.

Bad timing on our part. Low tail-end of campaign followup (we have enlisted another company to continue where the SoPro product ends)

It's results. Honestly, without SoPro I don't believe my business would around today. SoPro is the best 'business development manager' I have ever seen bar none.

No cons were added to this review

Quality of leads, ease of operation, very thorough screening, team support, and very serious targeting. This firm helped us double our business.

No cons were added to this review

The Return on Investment of SoPro is phenomenal; the quality of leads is higher than I would have expected. Also, working with the the SoPro team was great, they are really flexible, always understand what it is we were looking for and gave recommendations for improvements.

Not much to say here but perhaps the billing strategy. Paying per campaign may be less expensive than paying per prospect but then again, it is good value for money and the billing system is very transparent

Fantastic product that has delivered consistent results for us for over 1.5 years. great insights from their reporting capabilities that we have leveraged in multiple teams. They also have a stellar account management team ([SENSITIVE CONTENT HIDDEN] have been awesome) and they also have

They don't have great coverage in APJ and LATAM, would like to do more with them but the coverage isnt there

Although the SoPro core product is intuitive and comes with plenty of functionality, what we value most is the support we get from SoPro. It's one of those products where how you use it, makes all the difference. And in that respect, being able to talk directly to the people at SoPro and tap into their recommended best practice was hugely valuable.

We've not encountered any limitations in the software (yet!)

SoPro make it work and make it easy! Their ideas, their writing, their integration, their service goes above and beyond all expectations. Our account manager has been outstanding - really listening to our needs and coming up with great ideas and solutions to drive leads to our business.

Nothing - it provides everything we need and more!

The SoPro software was easy to use and provided helpful dashboards to present to leadership.

I do not believe that there are any improvements I could suggest for the software.

A low level of technical knowledge is required in order to leverage huge lead generation results and ultimately business development opportunities.

It's not free...but then i wouldn't expect a tool of this quality to be, so other than that i'm completely satisfied.

We have been using SoPro for the last few months and have been impressed so far with the amount of prospects that we have been introduced to. The numerous additional tools are really useful, once you get used to navigating them, and the customer service is second to none - they are always happy to jump on a call and very quick to respond via email. Overall, Ive been very happy with the service so far.

Takes a little while to understand the numerous different tools