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WooCommerce
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640
4
335
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61
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eCommerce platform for WordPress
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WooCommerce - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WooCommerce overview



Based on 1042 verified user reviews
What is WooCommerce?
WooCommerce is an eCommerce tool with key features that include a shopping cart, order management, data security, third-party integrations, website management, inventory management, and more.
Who uses WooCommerce?
By industry, WooCommerce reviewers are most commonly professionals in marketing and advertising (17%). The most frequent use case for WooCommerce cited by reviewers is eCommerce (96% of reviewers).
What do users say about WooCommerce pricing?
Most reviewers indicate WooCommerce offers strong value for money, as they appreciate the free core plugin and cost-effective extensions. However, some users report that costs rise quickly for advanced features, impacting profit margins for larger stores.
What are the most popular integrations for WooCommerce?
The WooCommerce integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.9 out of 5 for its integration with WooCommerce), PayPal (a payment processing product, 4.7), and Stripe (a payment processing product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
Pricing
E-commerce Website
Store Customization
User Interface
Disruptive and risky updates
Frequent glitches and bugs
WooCommerce’s user interface
WooCommerce pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.3
Customer support
4.0
Reviews sentiment
What do users say about WooCommerce?
WooCommerce is an eCommerce tool with key features that include a shopping cart, order management, data security, third-party integrations, website management, inventory management, and more.
Select to learn more
Who uses WooCommerce?
Based on 1,042 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
WooCommerce's key features
GetApp's analysis of 206 verified user reviews collected between July 2021 and August 2024 identifies WooCommerce's most critical features and summarizes user sentiment about those features.
Reviewers appreciate WooCommerce's shopping cart for its essential role in e-commerce, providing a smooth checkout process and easy integration with payment methods. They find it customizable with various plugins, allowing for dynamic carts and additional functionalities like discount codes and shipping options. Users note the cart's flexibility in adjusting product quantities and its professional appearance. However, some reviewers mention the need for design improvements and additional third-party plugins for enhanced capabilities. Of the 116 WooCommerce users who gave detailed accounts of their use of Shopping Cart, 99% rated this feature as important or highly important.
Users report that WooCommerce's order management capabilities are effective and user-friendly. They highlight the ability to track orders, update statuses, and notify customers via email. Reviewers appreciate the integration with inventory management and the option to handle different product types and shipping methods. They find the system customizable with plugins for additional capabilities like PDF invoices and SMS notifications. Some users mention the need for third-party plugins to complete the order management process. Of the 117 WooCommerce users who gave detailed accounts of their use of Order Management, 97% rated this feature as important or highly important.
Reviewers indicate that WooCommerce provides robust data security measures, including regular updates and compatibility with third-party security plugins. They appreciate that WooCommerce does not store sensitive payment information, relying on tokens instead. Users highlight the importance of securing the broader WordPress installation and using additional security measures like SSL and security plugins. Some reviewers note that data security also depends on the hosting environment and proper configuration. Of the 97 WooCommerce users who gave detailed accounts of their use of Data Security, 94% rated this feature as important or highly important.
Users find WooCommerce's third-party integration capabilities extensive and valuable. They highlight the seamless integration with popular tools like PayPal, Stripe, Google Analytics, and Mailchimp. Reviewers appreciate the availability of numerous plugins for additional functionalities, such as CRM, marketing, and inventory management. They mention that these integrations enhance the overall e-commerce experience and allow for significant customization without extensive coding knowledge. Of the 73 WooCommerce users who gave detailed accounts of their use of Third-Party Integrations, 93% rated this feature as important or highly important.
Reviewers feel that WooCommerce offers comprehensive website management tools that are easy to use and customize. They appreciate the ability to manage products, orders, and inventory directly from the WordPress dashboard. Users highlight the flexibility in design and layout, integration with third-party tools, and the creation of user roles like 'shop manager.' Some reviewers mention the need for regular updates and backups to ensure smooth operation and compatibility with other plugins. Of the 81 WooCommerce users who gave detailed accounts of their use of Website Management, 91% rated this feature as important or highly important.
Users report that WooCommerce's inventory management is effective and user-friendly. They appreciate the ability to track stock levels, set low-stock alerts, and manage product variations. Reviewers highlight the integration with order management and the option to use third-party plugins for advanced capabilities. They find the system suitable for both small and large businesses, though some mention the need for additional plugins for more complex inventory management needs. Of the 111 WooCommerce users who gave detailed accounts of their use of Inventory Management, 89% rated this feature as important or highly important.

Shukurath B.
Merchandising Executives
Cynthia C.
CEO
Christian C.
Marketer
Adedayo A.
CTO
All WooCommerce features
Features rating:
WooCommerce alternatives
WooCommerce pricing
Value for money rating:
Starting from
Free
User opinions about WooCommerce price and value
Value for money rating:
To see what individual users think of WooCommerce's price and value, check out the review snippets below.
Matthieu N.
Community Manager
Alexandra L.
Customer success manager
WooCommerce integrations (18)
Integrations rated by users
We looked at 1,042 user reviews to identify which products are mentioned as WooCommerce integrations and how users feel about them.
Integration rating: 4.9 (174)
Integration rating: 4.7 (128)
Integration rating: 4.8 (96)
Integration rating: 4.7 (79)
Integration rating: 4.3 (28)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.5 (22)
“I use it for my newsletters.”
Leonora F.
Life Coach and Author
WooCommerce customer support
What do users say about WooCommerce customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of WooCommerce customer support.
Widespread user sentiment highlights WooCommerce's large, active community offering abundant support and troubleshooting resources.
A significant portion of users find answers quickly via forums, documentation, and help boards maintained by the community.
Frequently reported by users, the support team and community are responsive and helpful, especially for common issues.
A limited number of users report that official customer support is slow, hard to reach, and often redirects to forums or FAQs.
Support options
Training options
To see what individual users say about WooCommerce's customer support, check out the review snippets below.
“The support is great and I feel like there's enough technical people to respond within 24 hours.”

Joseph J.
Owner
WooCommerce FAQs
Designed for small to large-scale online vendors, WooCommerce is an open-source eCommerce plugin for WordPress. The WooCommerce platform allows any WordPress user to set up a basic online store, completely free (additional plug-ins and customization modules are chargeable). Users can sell anything from tangible items to music files to time and services. They can develop their own plugins to add new functionality to their online store or buy a pre-made plugin from the WooCommerce store. Shipping cost and sales tax calculation for anywhere in the world is done automatically with WooCommerce. The WooCommerce store management interface allows users to manage their store on the go. Inventory updates and product management don't require any experience or knowledge of coding.
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