YouScan Reviews - Pros & Cons, Ratings & more

Brand24

Semrush

Iconosquare

LOOQME Hub

Meltwater

YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action.

YouScan

Web-based

creative

We are satisfied with the coverage of social networks and media, we have a good quality database.

People and Ops manager

Customer support is excellent, they are very quick to answer and always available to help with a solution. They are also open to suggestions on how to improve their software.I highly recommend it.

Parthner manager

Overall, we like YouScan and can recommend it to anyone looking to better understand its product, competitors, and the market.

Editor and Tech Writer

We are happy with YouScan and will definitely recommend it to our peers.

Head of Social Media

We have been working for more than 5 years. I am satisfied with the product quality, the pace of development, and the customer service.

Senior analyst

The project was created in 2009. It has good range of data collection and analysis tools and provides users with simple and friendly interface.

founder

Really powerful and user friendly image recognition module.

Partner

What really makes YouScan stand out is how it's priced. Their "Starter" package shows they get what small businesses and startups need – great social listening tools at affordable prices.

Analyst

The ability of collecting data from a lot of resources (media and social media). Company service is the best.

Its analytical features distinguish YouScan from other social media listening tools - it helped us to get some brilliant insights about our customers.

Consumer Intelligence Analyst

But they are developing them right now. And the inability to edit labels and rules.

Social Media Manager

Easy to use, good customer support, good system.

Head of Corporate Communications

It’s inconvenient to work with links in reports.

Marketing Manager

There are some limitation in gathering historical data.

This tool can be successfully shared between departments as the pricing doesn't depend on the number of users (we share it with our HR and sales team).

It shows unfaithful numbers. It seriously limits our reports in media.

Brandwatch

Google Sheets

Google Alerts

Microsoft Excel

YouScan has impressive coverage of social media sources, ensuring we get all important mentions. The tool keeps improving overall. The team is very customer-centric, quick to respond, and helpful whenever we need to clarify something.

Great social media listening tool with wide coverage of sources

My experience with YouScan is positive. Thanks to AI sentiment detection, mentions categorization and analysis, my team got more time to engage with our customers and meet their needs better. Also, the customer support team is very helpful and responsive. 

Effective and convenient tool for managing brand reputation online

Thank you, we appreciate your positive feedback and will continue to improve our social listening tool for delightful user experience and the most efficient AI-powered social listening!

Overall after we've built social listening ecosystem, where YouScan role is just data collection -- it is fine, excluding the pain of manual downloading of several thousand hundred mentions when one download is limited to 10 thousand

Great mentions collection, still to improve with analitics

I managed to change the company I work for, but not the monitoring service. We have been working for more than 5 years. I am satisfied with the product quality, the pace of development, and the customer service.

Great product from great team

Efficient, insightful, and easy-to-use tool with a responsive support team.

An efficient social listening tool with a wide coverage of sources

Helps us make data-driven decisions

Thank you, Alexander. We are delighted to hear that YouScan has been instrumental in achieving your goals and providing even more value to your clients.

Hight accuracy and flexibility

Thank you so much for your kind words! We're delighted that YouScan has been such a valuable asset for your brand management needs across various departments. Your feedback and support mean the world to us!

We appreciate this collaboration because YouScan meets all of our monitoring needs and the YouScan team offers superb assistance at all levels and plenty of educational content (including articles, webinars, and certification).

We enjoy working with the YouScan product and team.

Thank you for your kind words! It's great to know that YouScan has been such a good fit for your monitoring needs and motivates us further.

We use YouScan to monitor our brand mentions and our main competitors. The product is easy to use and has a lot of useful features, so I enjoy working with it. But even more, I enjoy working with the YouScan team - everyone from sales to support does their best to help me solve my tasks and provide me with top-notch service. 

Really happy with this monitoring tool's capabilities

Thanks a lot, we appreciate the feedback!

Good for social listening 

Thanks for your review! It's fantastic to hear how you've effectively integrated user insights into your communication approach. We're here to back you up whenever hiccups arise – your success is our priority. 

Powerful yet affordable social listening

Yuscan se ha convertido en una herramienta indispensable para el monitoreo en tiempo real de nuestros clientes. Incorpora las últimas innovaciones en inteligencia artificial, evidentes en las funcionalidades de Insights Copailot y los insights visuales. Un aspecto destacado es la calidad de su servicio al cliente, que es oportuno, eficaz y siempre dispuesto a resolver nuestras dudas. Yuscan se ha consolidado como un verdadero socio en cada proyecto, siempre comprometido con la entrega de soluciones eficaces y personalizadas

Reseña de Juliana Peraza, Research & Insight Manager at The Collective Agency.

Review by Juliana Peraza, Research & Insight Manager at The Collective Agency.

YouScan ha sido un gran aliado para  incorporar herramientas innovadoras de social and digital listening en el mercado de República Dominicana. El servicio a cliente es personalizado e inmejorable! El equipo siempre está dipuesto a escuhar las necesidades,y desarrollar en conjunto, productos y métricas nuevas dentro de la plataforma. 

Un gran partner para llevar el social listening a otro nivel 

A great partner to take social listening to another level

Estamos encantados de saber cómo YouScan ha mejorado su experiencia de escucha social. Tomamos nota de sus comentarios sobre el coste y las limitaciones del panel de control, y nos comprometemos a mejorar nuestros servicios. Gracias por ser un socio valioso, y esperamos continuar nuestro viaje de innovación juntos.

La escucha social a otro nivel 

Social listening at another level

Muchas gracias por su comentario! Estamos encantados de que encuentres la calidad de nuestra recopilación de datos de primera categoría para tus necesidades de toma de decisiones. Trabajamos constantemente para mejorar y tomamos nota de tus comentarios sobre la recopilación de más datos de Facebook. Tus comentarios nos ayudan a elevar nuestra escucha social a otro nivel.

Effective audience analytics 

We're really happy with the tool and the support is fantastic! They always help us with what we need and proactively offer improvements.

Global brand monitoring

Por lejos la mejor experiencia desde el primer minuto con el on boarding y por sobre todo en el acompañamiento casi diario de su ejecutiva (Lina) con todos los miembros del equipo. Y es una más del grupo

Pilar de una empresa de asesoria y servicios

Pillar of a consulting and services company

Highly recommend Yuscan to anyone who wants to stay ahead of the curve in managing brand reputation

Powerfull and usefull

Pablo, thank you for taking the time to share your feedback and help us identify areas for improvement. 

We're pleased to let you know that we've launched customizable alerts to meet your needs. You can now add multiple internal and external recipients and choose the most suitable delivery time for each report to fit your schedule perfectly.

Easy and smart monitoring

We are thrilled to hear so many YouScan's tools and features benefit your team! We're genuinely excited to be a part of your startup's growth and wish you continued success with YouScan by your side.

Completezza di funzioni e accuratezza dei tool

Completeness of functions and accuracy of the tools

Essential for market research and reporting

Enhances digital marketing efforts

We are happy with YouScan and will definitely recommend it to our peers. We managed to efficiently perform brand tracking and make some improvements to our offerings based on customer feedback that we collected with YouScan.

YouScan is the ultimate solution for brand monitoring

Ha sido satsifactoria, en especial por Lina y su seguimiento. 

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