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Top Rated Social Media Management Software with Commenting/Notes in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Commenting and notes enhance collaboration by allowing team members to provide feedback and suggestions on posts. They help streamline communication, improve content quality, and ensure everyone stays aligned on social media projects. Our reviewers in social media management software rated this feature as highly important.

3 Best Social Media Management Software with Commenting/Notes

  • Asana
  • Instagram
  • Trello - Highest rated for commenting/notes

See other top Social Media Management products with commenting/notes

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the social media management software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for commenting/notes based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Asana logo
4.5
(13.5K)
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User insights about the commenting/notes feature

Reviewers indicate that Asana's commenting and notes capabilities enhance team collaboration and communication. They find it easy to add comments, tag colleagues, and attach files directly to tasks, which helps keep discussions organized and relevant. Users appreciate the timestamped comments and the ability to track project updates. However, some mention the potential for email overload from notifications. Overall, they value the simplicity and organization these features bring to managing tasks and projects.
“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
Verified reviewer profile picture

Angelique K.

Hr & Operations Manager

“We use Asana for all communications related to any given task. It works perfectly for this - you can write what you want, tag people, add attachments etc.. It also has an audit trail for updates so you can see who changed what”
BL

Billy L.

Operations

Social Media Management key features coverage

Asana offers 2 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration
Post Scheduling
Automated Publishing
Content Management4.7
Multi-Account Management
Reporting/Analytics4.3

Pros and cons based on 13,544 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,544 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Instagram logo
4.7
(5.1K)
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User insights about the commenting/notes feature

Users report that Instagram's commenting and notes capabilities are essential for expressing opinions and engaging with content. They find it easy to comment on posts, share feedback, and build relationships with followers. Reviewers appreciate the ability to manage comments, including hiding or blocking offensive ones. Some users note the importance of comments for business interactions and community building. However, a few mention issues with the user interface for commenting and the inability to search for specific comments.
“Engagement: Commenting is a great way to engage with other users and start conversations about content. By leaving thoughtful comments, users can build relationships with their followers and other members of the Instagram community.Feedback: Commenting on posts also provides an opportunity to provide feedback to creators and businesses. This can be especially valuable for businesses looking to improve their products or services based on customer feedback.Organization: The notes feature on Instagram can be useful for keeping track of ideas, reminders, or information related to specific content. This can help users stay organized and make the most of their time on the platform.”
RR

Rajesh R.

Wordpress developer

“commenting and replying buttons are not user-friendly : you can't point to the desired button 100% , the frames are not great , also editing the comment bothers me a lot”
QH

Qais H.

Customer service representative

Social Media Management key features coverage

Instagram offers 6 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.6
Post Scheduling4.3
Automated Publishing4.3
Content Management4.5
Multi-Account Management4.5
Reporting/Analytics4.4

Pros and cons based on 5,143 verified reviews

73% of users rated Instagram 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 5,143 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Connecting with family

Following celebrities

Supporting small businesses

Sharing photos

Effective marketing tools

Cons:

Issues with spam

Algorithm challenges

Account management issues

Excessive advertising

Mobile-centric limitations

See pros and cons details

Pricing

Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Trello logo
4.5
(23.4K)
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User insights about the commenting/notes feature

Reviewers appreciate Trello's commenting and notes capabilities for their ease of use and efficiency in facilitating team communication. They find it simple to add comments and notes to cards, tag team members, and keep track of project updates. Users highlight the ability to attach files and images, although some mention minor issues with file uploads interrupting comment writing. They value the transparency and collaboration these features provide, making it easier to manage tasks and share feedback within teams.
“Since we generally use it for business management, the comment and note feature is the feature we use most often. Being able to add documents here is also a useful feature.”
Verified reviewer profile picture

Emin Z.

Co Founder, Lead Developer

“My favorite feature of Trello is the ability to leave notes. In this way, I can forward my notes to my teammate without meeting with him and it does not disappear.”
Verified reviewer profile picture

Taylan A.

Co-Founder

Social Media Management key features coverage

Trello offers 2 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration
Post Scheduling
Automated Publishing
Content Management4.4
Multi-Account Management
Reporting/Analytics4.1

Pros and cons based on 23,483 verified reviews

62% of users rated Trello 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 23,483 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Cons:

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Social Media Management Software with Commenting/Notes in 2026

Trello logo

Visual collaboration tool for shared project perspectives

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Marketing teams of all sizes are using Trello to launch go-to-market strategies, plan editorial calendars, and keep all project planning in sight across the team. Trello is the command center that connects all your work to show status updates, due dates, and comment back and forth to teammates.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is the perfect platform to help you manage your social media activity. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Instagram logo

Capture, edit, and share photos, videos, and messages

learn more
Instagram is a social networking app which lets users share photos & videos from their mobile phones, like posts, comment, send private messages, and more

Read more about Instagram

Users also considered
monday.com logo

Project management software

learn more
monday.com is a Social Media Management software your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual software of its kind and shows you exactly where things stand at a single glance.

Read more about monday.com

Users also considered
Zoho Social logo
Category Leaders

Social media marketing for growing businesses

learn more
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard

Read more about Zoho Social

Users also considered
Semrush logo

Reliable SEO tools for the AI Search Era

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The Semrush Social Toolkit is a smart AI solution designed to streamline and automate every stage of your social media workflow. It covers everything from generating content ideas to tracking your overall performance

The Social Toolkit is fully integrated with the broader Semrush ecosystem.

Read more about Semrush

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

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Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Read more about Hootsuite

Users also considered
Vista Social logo
Category Leaders

Modern social media management tools for everyone

learn more
Vista Social is a cloud-based solution, which helps small to large businesses streamline social media marketing via content scheduling, reviews management, engagement tracking, performance metrics, and more. The solution offers various features including collaboration tools, social profiles, artificial intelligence (AI), approval workflows, and custom reports.

Read more about Vista Social

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Manage your social media
Connect any or all of your Facebook, Instagram, Google My Business or LinkedIn accounts, and begin scheduling content and managing and growing your social presence from one dashboard.

Read more about Marketing 360

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

Read more about Birdeye

Users also considered
Agorapulse logo

Easy-to-use social media management for teams and agencies

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With Agorapulse businesses can capture all incoming messages, including Facebook/Instagram ad comments, monitor hashtags, and keywords.

Read more about Agorapulse

Users also considered
OneUp logo
Category Leaders

Social media management software

learn more
OneUp is a social media scheduling tools that supports Facebook, Instagram, Pinterest, LinkedIn, Twitter, and Google My Business.

Read more about OneUp

Users also considered
Loomly logo
Category Leaders

Your Easy-To-Use Social Media Management Platform

learn more
Loomly is an easy-to-use social media management platform that helps you craft, optimize, schedule and analyze content for all social platforms including Facebook, Instagram, Twitter, LinkedIn, TikTok, Snapchat, Pinterest, Google, and custom channels.

Read more about Loomly

Users also considered
Simplified logo

Create, collaborate, and scale all your content creation in

learn more
Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan.

Read more about Simplified

Users also considered
Planable logo

Social media management tool for agencies and brands

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Planable is a social media management platform designed for teams to plan, collaborate, approve, and schedule content across various platforms. It is suitable for marketing teams, agencies, multi-location brands, and multi-brand companies aiming to streamline social media workflows and content collaboration.

Read more about Planable

Users also considered
Eclincher logo

Eclincher is an AI-powered social media management platform.

learn more
Complete solution to manage and automate all your social media accounts in one place (Facebook, Twitter, Instagram, LinkedIn, Google My Business, Google+, Pinterest, YouTube...)

Read more about Eclincher

Users also considered
SocialPilot logo

Social Media Scheduling & Analytics Tool for SMBs & Agencies

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SocialPilot is a social media marketing management solution for social media professionals & digital agencies, offering automated post scheduling, team & client collaboration, analytics & reporting, social inbox, content curation and so much more with a free 14-day trial.

Read more about SocialPilot

Users also considered
Salesforce Marketing Cloud logo

Customer relationship management solution

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Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

Read more about Salesforce Marketing Cloud

Users also considered
Cloud Campaign logo
Category Leaders

Social media marketing software for handling clients & posts

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Cloud Campaign is a social media marketing software designed to help businesses manage clients, online campaigns, and website content via a unified platform. The application enables marketing agencies to store digital assets in a centralized repository, manage a content library, conduct engagement analytics, and generate custom reports.

Read more about Cloud Campaign

Users also considered
Kontentino logo
Category Leaders

Social media management tool for agencies & brands.

learn more
Kontentino helps you and your team collaborate seamlessly while creating, approving, and publishing social media content and ads. Kontentino saves up to 41% of time spent on operational tasks. Improve the quality of your content and avoid mistakes with useful features, previews, approvals & more.

Read more about Kontentino

Users also considered
PhotoShelter for Brands logo

PhotoShelter for Brands transforms how creative people work.

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PhotoShelter is a DAM leader that makes it easy to collaborate with your team on digital content.

Read more about PhotoShelter for Brands

Users also considered
RecurPost logo

The Complete Social Media Management Suite

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Create, schedule, and organize posts for many accounts with clear calendars and steady posting.

Read more about RecurPost

Users also considered

Key features for Social Media Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Social Media Integration: Reviewers appreciate the ability to manage multiple social media platforms from a single dashboard, saving time and improving efficiency. 97% of reviewers rated this feature as important or highly important.
  • Post Scheduling: Users find post scheduling helpful for planning content in advance, ensuring consistent posting, and optimizing engagement times. 96% of reviewers rated this feature as important or highly important.
  • Automated Publishing: Reviewers value automated publishing for saving time by automatically posting content at scheduled times, maintaining a consistent online presence. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Users highlight content management for organizing, scheduling, and previewing posts, making it easier to maintain a cohesive and engaging social media strategy. 93% of reviewers rated this feature as important or highly important.
  • Multi-Account Management: Reviewers find managing multiple accounts from one platform convenient, allowing efficient scheduling, monitoring, and posting across different social media profiles. 92% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users appreciate detailed analytics for tracking engagement, performance, and audience insights, helping to refine social media strategies and measure success. 87% of reviewers rated this feature as important or highly important.