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ChurchTrac

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Online church management software

(21)

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ChurchTrac Features

Features Summary

Functionality

4.7

/5

748

Total features

73

3 categories

ChurchTrac features

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounts Payable
Activity Dashboard
Alerts/Notifications
Asset Tracking

Common features of Church Management software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Attendance Tracking
Built-in Accounting
Child Check-in
Communication Management

Price starts from

9

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

748

Price starts from

9

Per month

learn more

Total Features

73

Unique features

  • Electronic Payments

  • ACH Payment Processing

  • Communication Management

  • Transaction History

Functionality

4.5

/5

2K

Price starts from

399

One-time payment

learn more

Total Features

64

Features in Common

21

Unique features

  • Image Editing

  • Recording

  • Social Media Streaming

  • Video Support

Functionality

4.5

/5

1.1K

Price starts from

0

learn more

Total Features

38

Features in Common

32

Unique features

  • Reporting/Analytics

  • Donation Tracking

  • Personalization

  • For Nonprofits

Common ChurchTrac comparisons

Reviewers who mentioned features said:

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Steve M.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and AFFORDABLE Church Management

Reviewed 4 years ago

Another thing I like about ChurchTrac is they know what they do best and don't try to be everything to everyone. Doing so just adds too much complexity and makes software difficult to use. We really wanted then to add file sharing. Many of the popular ones didn't fit what we needed. They politely declines and pointed out there are a number of third parties that already do that. We eventually found...

Pros

AFFORDABLE: ChurchTrac offers unparalleled VALUE. Even the smallest of churches can afford to have a robust set of features: Member Management, Online Giving, Finances, Communications (by phone, e-mail, text) and Calendars are the ones we use most. We also are able to produce our pictorial directory of members using ChurchTrac. It's the first time we have been able to do it without a lot of extra help and expense. EASY TO USE: As a new user, I appreciated the informative pop-up help text available throughout the software. DOCUMENTATION: There are thorough guides available online that provide more detailed instructions on how to use the system. SUPPORT: They are very responsive and helpful when you need them.

Cons

I wasn't impressed with their Payroll module. It was primitive and had some peculiar glitches. They realized this, too and made the appropriate call (see below).

Vendor response

We really appreciate the feedback Steve! You're spot on regarding Payroll. After careful consideration, we decided to focus more on the core of what makes ChurchTrac great. Reach out to us anytime you need any help or if you have any ideas for the software. Take care

LF
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Lei F.

Religious Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac: Simple & Thorough

Reviewed 6 months ago

ChurchTrac has been a pleasure to use. The system is easy to learn, and the support team is very quick to respond to questions.

Pros

ChurchTrac was easy to import and to use. The training videos are very helpful and the support team is very responsive. It's easy to see at a glance our attendance and giving on the ChurchTrac Dashboard. Individual profiles are easy to compose and very detailed.

Cons

There are only two features I would like changed but the system cannot change them. One printing the Events Calendar with location views, I would like to be able to edit the rows to a different size. The other is when sending messages I would like the 'Everyone Tagged' to appear first. I've learned to work around this.

Vendor response

Thank you for the 5-star review, Lei. We're so glad that you're enjoying ChurchTrac and its features. It's sad to see other church software companies go out of business. It's also sad to see others overcharge for the same features that we offer. We're so glad that you found us! As always, don't hesitate to reach out to us if we can help you in any way. -Wes

DM
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David M.

Religious Institutions, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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New Version Church Trac

Reviewed 5 years ago

Database management of congregants, visitors, etc.

Pros

Added dashboard features of analytics. Front screen Name tags Check-in Functions

Cons

Dashboard Analytics are static. Numbers generated do not reflect weekly attendance, volunteers or congregation attendance. It takes merely totals and displays them. Nice feature but not what i wanted. Used the other software so much . . . having to learn all over. Not very intuitive. Time curve to learn . . . so different. Would probably not have used product if not already enrolled. Its like engineers developed it apart from users.((

Vendor response

Hi David, Thank you very much for your feedback as it is so important to receive it in order to develop a better tool for our ministries. We have had an overwhelmingly good response rate from our most recent update, but would love to help you navigate through the changes so that you can continue to get the most out of ChurchTrac. Your idea regarding the static Dashboard Analytics is something our Development Team has already been working on, and will be included in an upcoming update to the software. I wanted to let you know that we sent an email out to you in an effort to assist you further with the update. Thanks again for the feedback.

TS
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Tod S.

Religious Institutions, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Just Getting Started

Reviewed 3 months ago

Just getting started. I have watched many of the online tutorials and written several help requests.

Pros

Online so I can access Churchtrac from church or home. and it is not a spreadsheet.

Cons

The concepts or big picture of how churchtrac accounting works is still somewhat allusive to me.

Vendor response

Thank you for the review, Tod. When it comes to tracking and managing your church finances... anything is better than excel! As you continue to get familiar with ChurchTrac, please do reach out to our team for help. That's what we're here for :-) 

DG
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Dianne G.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac software best one for Churches

Reviewed 7 months ago

Having everything we need in one software. Having a partner we can connect with and contact for additional information or help.

Pros

It provides everything you need in software for churches and nonprofits. There are three churches using ChurchTrac after speaking with me and checking out the software.

Cons

More financial reports. Not having payroll has been an issue but Ministry Works has been very helpful. We appreciate ChurchTrac and look forward to a long association with CT.

Vendor response

Hi Dianne! Thank you for the kind words and the 5-star review. We're so glad that you found ChurchTrac. We can't wait to see how the software can help you and your ministry build the body of Christ. Look forward to talking soon! -Lorri

LS
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Lisa S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love using ChurchTrac!

Reviewed 4 years ago

I think being able to email to the entire congregation, enter accounting, giving and child check in, it just makes it the best program and user friendly!

Pros

I really like that everything is in one place. You can track attendance, membership database, accounting, giving, etc. When I started using ChurchTrac it was a desk top program. Not online. But everything transferred over and was even better than before! I have worked for the church almost 6 years and I have ChurchTrac open all day as I am working! We just recently started using the Child Check In and that works fabulous! I have spent countless hours on the phone and thru email with [SENSITIVE CONTENT HIDDEN] and she is the best tech support and I would highly recommend anyone that is new and is struggling with the program to reach to her!

Cons

I don't there is anything that I don't really like about it. You can create reports for almost anything, you just have to learn how to use the program.

Vendor response

Thank you for the kind words Lisa! We're so glad that ChurchTrac has been such a help to your ministry for so many years. Here's to many more years to come :-)

DF
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Dwayne F.

Religious Institutions, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac is an excellent product

Reviewed 2 years ago

I have used Churchtrac since its initial version, and have had the opportunity to see its growth and inclusion of more dynamic and effective features. It is a comprehensive software designed for churches with a real understanding of the various needs - you can see that in the design. I am very happy to have discovered the software as it is affordable, as it is effective. Everything from one central dashboard, to audit trails, a fund accounting framework, member communication, notes, and processes got me sold.

Pros

The software is choc full of features: the SMS messaging integration, form letters, accounting dashboard, and the connect page are wins for the software. What stands out most though is its portability - you can use it anywhere.

Cons

I had some trouble figuring out the new worship/scheduling module.

Vendor response

Thanks for the 5-star review, Dwayne. We're so glad that you're enjoying all the features. From accounting to worship planning we've got you covered. Be blessed!

DA
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David A.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac is the cost effective, complete solution you've been looking for

Reviewed a year ago

We were using one of the other big names, and found it didn't meet our needs as well as we wanted. We set out on a journey to evaluate ChMS systems, and after webinars, demos and weeks of comparisons had settled on another solution. Putting together a presentation for the elders led us to stumble on to ChurchTrac, the difference was night and day. ChurchTrac has clearly been a labor of love for a team that has worked in churches. Intuitive, complete and powerful member engagement has been steadily increasing.

Pros

ChurchTrac does the heavy lifting to empower churches with the tools needed.-Documentation is great, and if you need more, their support is extremely fast, and super knowledgeable.-Giving is easy and cost-effective, no expensive fees.-Event planning and registrations are easy and get everyone on the same page.-ChurchConnect is member portal and app rolled in to one, enabling giving, registrations, and check-ins.-ChurchConnect isn't as customizable as we're used to, but that is actually proving to be a good thing our website was constantly out of date as it was a chore to update. Connect fixes that with powerful but simple to create cards.

Cons

-URL customization for Church Connect would be a really great addition.-Group messaging through Connect would be a good way for teams or small groups to communicate.

Vendor response

Hey David! We really appreciate those kind words and the 5-star review! Feedback like this is why we do what we do. All the "experts" tell us that we need to raise our prices or advertise more... but that's just not what we're about. LOVE the feedback. I have many thoughts and want to pick your brain more on those things. Can you create a support ticket on that and ask for Wes? Talk soon David!

JF
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JoEllyn F.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, price, customer support

Reviewed 3 years ago
Pros

The price is what initially drove me to ChurchTrac as a CRM since it is tiered and comparatively inexpensive. It does much of what I need. One of the things that has kept me with it is the amazing customer support -- usually have an answer within an hour. It integrates seamlessly with MailChimp and they keep developing it more and more with user feedback. The other major benefit of the software is that giving, scheduling, and database are all in one place so once people access it, they can access everything. Online giving is easy via ChurchTrac and the costs are lower than the alternative.

Cons

It is a little bit clunky in some aspects. One of my least favorite is that when you are creating an event to schedule people to serve, like weekly Sunday services, you have to create each one individually. While you can use a template, you still have to enter every single Sunday. For a church scheduling software, it seems like it should be a no-brainer that you can create weekly meetings with the same roles each time so that all you have to do is assign people. Another critique I have is that some aspects are dated -- like automatically creating a formal greeting for a family to be "Mr. and Mrs. John Smith". Few people use that designation any more so I have to go in and change it for each family I enter.

Vendor response

Thank you for the kind words JoEllyn! We do have templates that store all the roles and everything for each service. Planning each service like that should be really quick. Schedule a phone call when you get a chance so we can work on this together :-)

SA
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Seth A.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Program... Needs an App

Reviewed 4 years ago

We have loved the experience and updates with this software. They are constantly improving and creating new features.

Pros

It is very user friendly, and clearly is made by church staff/church thinkers.

Cons

I wish it had an app for the membership to use, instead of everything being done in a browser.

Vendor response

Thanks for the review Seth! What would you want to see in an app for your members to use? Email us at support@churchtrac.com Talk Soon!

AH
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Alex H.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost Effective and Flexible Platform

Reviewed 5 months ago

The transition to ChurchTrac was smooth, the app is not unnecessarily complicated (it's quite simple, in fact, without being simplistic), it has a first class help system that makes learning easy, customer support is responsive. Our experience has been very positive.

Pros

ChurchTrac uses tags which allow you to sort information in almost unlimited ways. It's easy to create lists and filter users based on the criterion you select. It's also one of the more affordable products.

Cons

While you can have an unlimited number of users access Church Connect (what I call the 'front end' of the system), the ChMS 'back end' is limited to 10 user accounts by default. You can request more but this limit is mainly for security. I feel like it would be useful if CT included some more fine-grained security settings so we can allow more of our users to access parts of the backend, particularly worship services and documents.

Vendor response

Thanks for the review, Alex. Could you reach out to our team regarding the security settings you mentioned? We'd love to get some more insight into what it is you are looking for to see if what you're needing is already built-in or if it's something we don't yet have available. Blessings!

DW
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Deborah W.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac understands church!

Reviewed 2 years ago

It has been professional and meets our needs.

Pros

ChurchTrac is straightforward and easy to use.

Cons

Reports are flat -- as in, you can't click on a transaction and go to it. This is one feature I like better about Quickbooks.

Vendor response

We appreciate the 5-star review, Deborah. We love the phrase you used "crafted for churches", as we see every church as a ministry partner... not just a customer. Many churches choose our fund accounting program for the price, but stay for the features and free support. Could you email us about the reports you mentioned? We'd really like to hear more of your thoughts on how we can improve reports in the software. Talk soon!

ME
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Megan E.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Church Management Software

Reviewed 4 years ago

I've been able to do everything I've been asked. We are using Quickbooks for our gov't-required accounting, but for the day-to-day bookkeeping, ChurchTrac even handles that! I especially love how it intgrates giving with bookkeeping so well.

Pros

ChurchTrac integrates everything I could possibly need for all aspects of church administration: people tracking, attendance, giving, receipting, income, expenses, processes, follow up, tracking screening, messaging (email & text), people reports, budget tracking & reporting, online directory (I print only as needed now), congregational access to their own giving record & contact information, ... the list goes on. I haven't found any other software that does as much as ChurchTrac. I recommend it to everyone. The price is also outstanding for what you get. Can't find anything more reasonably priced!

Cons

Would love to be able to sort people on the people screen by membership status & attendance, and would love to see individual attendance on the people screen. Giving vs. Attendance is also a report that is requested often, but I haven't figured out how to easily do that.

Vendor response

Hi Megan, Merry Christmas!!! It's awesome to see that you are finding so much usefulness out of our ministry tool. I have taken your suggestions about the sorting and report to our Development Team to further explore. Please do not hesitate to reach out to us if you have any questions at all!!!

TH
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Teresa H.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loving ChurchTrac!

Reviewed a year ago

It's been a bit of a learning curve for me (a middle-aged person who has been doing things the old-school way for 20+ years), but I'm loving the ease of...everything really. ChurchTrac is so much easier to use than the two previous services we've had. It is saving me a lot of time and a lot of headaches! Everything is what and where it should be - I'm not hunting for transactions in different places, I can zero out a check and tag it as voided, it has a great search feature, giving imports are easier. It has been a game changer and I love it! And it is less expensive than both of our previous providers.

Pros

Fund accounting, ease of use, responsive and kind customer service, they seem to care about helping their customers have a good experience instead of just getting money out them

Cons

Sometimes I think I would like more customizable reports (the ability to select multiple categories), but it's really not a huge deal for us.

Vendor response

Thank you for the kind words and the 5-star review, Teresa! We're so glad that you're enjoying ChurchTrac. Don't hesitate to reach out if you need any help with anything. We are here for you! -Lorri

LD
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Lowrey D.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Small Church and ChurchTrac

Reviewed 5 months ago

I have been incredibly surprised at the scope of ChurchTrac and the fact that our small, rural congregation has such an incredibly affordable option. I wholeheartedly recommend ChurchTrac to any church in need of all-in-one software to manage their church membership information and finances.

Pros

I love the ease of use most of all. ChurchTrac program is well-designed and provides the resources needed to do the work of our church. Having been the Administrative Pastor of a Houston area mega church using popular, sophisticated, well-known large church name brand software, I can say ChurchTrac has everything we need without all the complication. It doesn't take a team of people to keep it updated. The accounting software portion of the software is amazing! Of course, I can't say enough about the Customer Service. They are always available and quick to respond, usually within minutes. You don't get that with other major software programs.

Cons

Sometimes, the reports may not have the ability to provide a specific bit of information and the reports can't be altered. However, the basics are there and they are always working to improve the program. Those requests aren't ever critical needs, just a minor preferences.

Vendor response

Thank you so much for the kind words and the 5-star review!  We're so glad that you're enjoying ChurchTrac. We may have to steal that quote "everything we need without all the complication". Make sure you buckle your seatbelt... because it's a new year and we're crafting up some pretty awesome features to release in the coming months!  Blessings to you and your ministry Lowrey!

RS
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Richard S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Church Management Simplified

Reviewed 8 months ago

ChurchTrac has been a life saver for our church. We had been struggling with our previous (now out of business) software and it reached the point where our secretary was ready to quit. We switched to ChurchTrac and with the ease of implementation we gained total control over our information and found out exactly what was going on at our church. That was probably about 10 years ago and I can say our church secretary is still with us and is a strong supporter of ChurchTrac. We are a small church, but I had recommended ChurchTrac to a large church about a year ago and they also love it. I will also say that the support we receive has been outstanding in that it is accurate and fast.

Pros

The accounting portion is extremely powerful. All the other features work well, and it doesn't take much to time if any to use those features. In addition, its simplicity means you do not have to hire highly trained personnel to run the system. And, as an added plus it doesn't take hours each week to use thus saving your church labor costs.

Cons

Can't think of a single one but the developers are constantly finding ways to improve the system.

Vendor response

Thank you so much for the kind words and 5-star review, Richard. We're so thankful that we get to partner with your church. Especially for over 10 years now! A lot has changed over the past decade with all the features and churches added to us. Two things that won't change... 1. The power of the Cross and God's Word. 2. Our goal to EQUIP the Church to build the body of Christ. I'd love to connect with you. Can you send me an email at weston@churchtrac.com Talk soon, Richard! -Wes

DD
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Dean D.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New ChurchTrac Congregation

Reviewed 2 years ago

I can't say enough good about what a great experience it has been to work with ChurchTrac so far. I'm sure most of our questions have been rudimentary to experienced users but when we get stuck on some special feature, or special formatting, or such we lauch a support ticket with a click and in a few minutes we get a helpful reply back. It has been a very smooth experience, which I appreciate being one of the admins.

Pros

ChurchTrac is very straight-forward and easy to use. The training of staff and other users has been smooth. Having many short videos available on specific topics has been wonderfully helpful. We took advantage of the 30 day evaluation with our real membership records and we are very happy ChurchTrac makes this service available. It convinced us to take the next step.

Cons

Hard to say at this point, as we as such new users, working our way along the user experience. Our improvement in member communication has been a huge early win for us. Accounting though is harder for us to evailuate. Our plan is to run our legacy accounting and ChurchTrac accounting in parallel for a time so that we can better understand what ChurchTrac has to offer us.

Vendor response

Thank you for the 5-star review, Dean. We're so glad that you've found the software easy to use. Don't hesitate to reach out if you ever need any help. If you haven't yet, check out one of our upcoming getting started workshops here: https://calendly.com/churchtrac-connect/getting-started-webinar Be blessed!

SF
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Stephanie F.

Religious Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Great Choice!

Reviewed 19 days ago
Pros

This is a great, all-in-one software for our church. As the financial and clerical secretary, I was responsible for finding it, purchasing it, setting it up and getting the accounting end of it rolling. It was very intuitive, very simple to use, and is exactly the right fit for our church's needs!! Also, wonderful customer service, and a great YouTube tutorial library.

Cons

The only con I can think of, is that some of the reporting features aren't quite what we need. The annual budget reporting needs some work, and it would be great if it exported to XLXS rather than CSV only. But in the grand scheme of things, those are mild complaints.

Vendor response

Thank you so much for the kind words and 5-star review, Stephanie. We're so glad to partner with your ministry! On those report exports to CSV format... you should be able to easily import the CSV file to Excel. We chose the CSV format because it can be used in multiple spreadsheet programs. Let us know if you need any help with it. We're glad to serve you and your ministry Stephanie :-) 

DR
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DENITA R.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Church management simple and effective with ChurchTrac!

Reviewed 3 months ago

Overall, this has been a wonderful experience. Customer support is quick, and it's made up of actual people! They listen to you, and in some cases, I have seen where I've requested a feature or functionality, and they have released it. I can't live without this platform. As the office manager, it is perfect. I can manage our database, contributions, bookkeeping, send texts, and access reports more quickly than trying to generate all of these items using spreadsheets. Superb platform!

Pros

I love the simplicity of the platform. I reviewed 3-4 other platforms, and this was the best. It was in the cloud, and the interface was perfect. I didn't want an interface that was very kiddish or one that was too busy. This was perfect. It's made for churches.

Cons

While there are features I may not use because they're not my ministry, I can't say this means I don't like them.

Vendor response

Hi Denita!  Thank you very much for the 5-star review. We're so glad to serve you and your ministry. As always, don't hesitate to reach out if you need anything. -Wes

CP
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Carrie P.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Church Management Tool

Reviewed 8 months ago

All I can say is that you will not go wrong switching to ChurchTrac for your church. If I ever have a question, it is answered so quickly that it doesn't really seem like an issue because it is resolved so fast.

Pros

This is so user friendly that it does not take any time to learn it and get started. Also, the support time is the BEST I have ever experienced for a software product. We began using this product several years ago and it was not web based then but it was still so easy to transition our info over.

Cons

Oh my. I can honestly say that I can't think of anything I don't like. If I had to list anything, it might be that I have heard the Finance folks say they would like to see some things added/tweaked and I have encouraged them to contact Support to work with them. I have also encourage them to join the FB group as well as it is another great tool for using the product.

Vendor response

Hi Carrie, You are so kind. Thank you very much for the 5-star review! We're so thankful to serve you and your ministry. Here's to many more years to come :-) You don't need me to tell you this... but don't ever hesitate to reach out if you ever need any help or have an idea you want to run past us. We love it! Blessings. -Lorri

LH
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Larry H.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best system for the money that we found

Reviewed a year ago

So far, it has been amazingly easy to get set up. Every support issue has been addressed and resolved in less than 1 business day. Their ability to import data from our previous system was very helpful and timely for us.

Pros

Easy to use, great support, priced right for a small to medium sized church. Flexible enough without being complicated. Included powerful tools like e-giving and fund accounting.

Cons

The accounting reporting is still in development. Would like the ability to direct funds to specific bank accounts. Would like to see better graphic reporting that is printable. Would be great to see a "sample" small, medium church setup including tags, etc. available.

Vendor response

Thank you for the 5-star review, Larry. In the pros, you literally listed our core values! (Easy-to-use, great support, price). This is why we do what we do. We're so glad to partner with you and your ministry. If there's anything additional you need, don't hesitate to reach out. -Matt

MS
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Mike S.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best church management tool for the price!

Reviewed a year ago
Pros

I would say that the thing that I like the most about ChurchTrac are the videos on YouTube that are provided for training.

Cons

I would like there to be an option to provide a separate way for people to donate through text without having to be registered.

Vendor response

Hey Mike! Your review makes me happy for so many reasons... 1. That we're providing great value for you. 2. That you've found our support helpful 3. That you feel like you're partnering with us. That last one really encouraged me because it's one of our core values. We appreciate you, Mike. As always, don't hesitate to reach out for anything. For anyone reading this response that wants to know what we believe as a company and what we're about, you can check out our about us page here: https://www.churchtrac.com/about_us

CJ
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Callie J.

Religious Institutions, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So Many User-Friendly Features at an Amazing Price

Reviewed a year ago

Churchtrac has allowed us to digitalize our accounting which has helped tremendously. It has allowed us to reach our members and the community using digital means like Church Connect and the online giving portal.

Pros

Churchtrac allows our church to combine so many things into one online software program such as giving (both online and in person), attendance, event coordination, accounting, and website through Church Connect. I can access our church data from any device by simply logging in.

Cons

I feel that the financial reports could be improved.

Vendor response

Thank you for the 5-star review, Callie. It really means a lot to know that ChurchTrac has been such a help for your ministry. Church Connect has been such a blessing for our church too! Thank you for the feedback on the reports. When you get a chance, could you submit a feature request ticket on what you would like to see in the reports? This really helps our developers when they create all the things with their code :-) Look forward to hearing back! -Vernel

NC
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Nate C.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A review worth the read, a product worth the price

Reviewed a year ago
Pros

Churchtrac allows my team to access the database at anytime to make needed changes. These changes range from financial account management, to printing reports that allow transparency and a checks and balances, and database management on the people. One feature that I found to be a hidden gem is church connect. If your church is considering on making a switch, this feature is a game changer. It provides the look of an app! The cards in this feature provide flawless navigation and event registration for any and all upcoming events your church or organization may hold.

Cons

Churchtrac possibly could have this feature and as I write this, I most likely will discover it soon in the software. The easiest way to explain is pointing you to what this feature would look like. One feature that I would love to see is a reporting feature like church metrics provided. It provides graphics and charts of weekly attendance.

Vendor response

Thanks for the 5-star review, Nate! Have you customized your dashboard yet? There are a few graphs and data tiles you can add to really customize the experience to show things like attendance, giving totals, etc... We do have plans to further this across more screens too. Don't hesitate to reach out if there's anything additional we can do for you. Blessings!

MP
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Mary P.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this software

Reviewed a year ago

It's too soon to realize all the benefits from ChurchTrac. So far the accounting and People tracking has been such a great improvement over the previous software I was using. I especially like how I can archive past members without completely losing their data. This is a big deal for me, especially when I'm entering contributions.

Pros

I love the flexibility of the software and the ease of use. The YouTube videos are very helpful and the opportunity to attend live support events is an added bonus. I've only started using this software for a few weeks now, but I'm so happy with it. I can't wait to try all the features and get others in the church using it.

Cons

I'd like to be able to undo a specific Reconciliation... or have the ability to modify the categories without having to undo the reconciliation. As long as the amount doesn't change, I should be able to break the line item into categories in case I forgot to do so before the reconciliation.

Vendor response

Thanks for the 5-star review, Mary! We're so glad that you found us. As you've already seen... having amazing support is something we're really big about. We're here to equip your church to build the body of Christ :-) Reach out to us anytime you need help or have a suggestion. Spread the word to your friends. We've got a great referral program too: https://www.churchtrac.com/support/getting_started/refer-a-friend Blessings!