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Continue to Give
Mobile giving & tithing platform for churches & nonprofits
Continue to Give Reviews
Rating criteria
Reviews by rating
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Pros and cons
197 reviews
Recommended
Steven J.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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Very Happy with Product/service
Accessibility for donors and prompt replies from CTG staff
We have not encountered any negative issues
Thank you so much for the great review! We love being part of your great cause!
James L.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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I think the product is good, but not great.
Great customer service, they are willing to help you through any problem.
it's a little cumbersome to navigate. The menus are a hard to navigate.
Hi thank you for your review. If there is anything specific we could change, we would love to hear it so we can make your experience the best ever!
Jerry C.
Religious Institutions, 201-500 employees
Used daily for less than 6 months
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There is always a learning curve when switching CRM systems. Moving to Continue to Give was no different. However, after just a few weeks of learning the techniques within the system... Continue to Give is the best we've encountered.The most impressive aspect has been our interaction with the support team to complete our migration of thousands of contacts and donor transactions. When we reported anomalies they fixed it... fast!
Continue to Give provides all typically expected CRM functionality. If there were features we needed or wanted that were not "baked in" the support team bent over backwards to implement them as new features. This is highly unusual in the cloud-based software vendor landscape.The use of tags for filtering and grouping query results makes the product pretty much endless in flexibility.
This software is easy to use. One feature we would like to see added is to display totals above filtered contact and transaction lists (for numeric fields and row counts), since there are multiple pages possible in a resulting, filtered list.
Thank you so much for the great review. It is such as honor to serve with you in your mission! You guys are doing great things!
Dalene B.
Religious Institutions, self-employed
Used daily for 6-12 months
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Very happy and excited to partner with business for Kingdom purposes
That we are becoming current with the various ways of giving We love how the QR code, text to give, and the app all flow together
Overall all happy would like clarity for new users
Thank you Dalene , we love what you do, and love to serve you!
Eric H.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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I have used Continue to Give for almost 10 years. It is the best go to option when it comes to online giving and I have reviewed most platforms extensively.
It has everything our company needs to track donations and follow up with contributions statements. I tell everyone about C2G and the benefits it can add to their organization.
Would love to see the ability to edit and create our company profile into something more exciting. Basic tools work and are effective, but it would be fun to make the page more lively and interactive for donors.
Hello Eric! Thank you for your review! We appreciate it so much! We also appreciate your recommendations, we always love to hear from our clients and their great ideas! Blessings!
Teresa H.
Religious Institutions, 1-10 employees
Used weekly for 1-2 years
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the weekly sales call are very annoying, I'm NOT going to change our church management system
easy to set up, it walked you through it
doesn't integrate into our church management system Breeze
Hello Teresa, Thank you for your review! We would love for you to try out our Church Management System that way you have our full all-in-one solution. That way you won't encounter your integration issue. Blessings!
Ruth M.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
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C2G have been genuinely interested in serving our non-profit. They are timely in their communications and help and have really listened to our needs. We like the way they are always looking to simplify and streamline the software so that it is easy to use.
Integration of finance and donor management and communications. customer service and development has been great.
The communications templates and their development has been most challenging. We have needed a lot of help to set them up to meet our needs and we would love the software to generate mailing labels.
Tiaunna R.
Religious Institutions, 1-10 employees
Used weekly for 1-2 years
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We found Continue to Give in the very beginning of the pandemic. Our church services shifted to online and we were looking for a reasonable way to offer online giving. The folks at Continue to Give gave me an online demonstration and we were up and running in no time.
The product is very easy to use. We use this system for online giving for church. Members can easily designate which fund(s) they would like their donation to go to as well as set up recurring donations. We were able to place a link in our website that takes users directly to our Continue To Give page.
The software is very user friendly. I have no complaints.
Hi Tianna! Thank you so much for your review! It's our pleasure serving you and your church! Blessings!
Alexander H.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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It's hard to see how we could operate effectively without CTG handling security for credit card processing and online donations.
We really like the seamless donation processing, and the fairly easy method of accounting for all donations/receipts. The payment processing has been very reliable, and many of our donors prefer the option to make a recurring donation by credit card. CTG is also more cost effective than many competitors. The support staff has been very helpful.
We'd like to see a bit more information provided to donors as they setup donations. Inexperienced users sometimes make mistakes in the process without realizing it until inadvertent payments have been made.
Hello Alexander, Thank you for your review and your recommendations. We love hearing feedback from our clients to continually improve. Blessings!
Jonathan Y.
Nonprofit Organization Management, 1-10 employees
Used weekly for 6-12 months
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Overall we are incredibly pleased with the costumer service and their desire to see your organization flourish.
This software is set up to help you as the church or missionary organization to easily receive donations. The whole set up helps those giving to have control of changing their account, giving, and updating their card info. This makes it easy to keep receiving support.
It takes some time to learn how to use the software, but once you learn it it’s an easy system to use.
Hi Jonathan, Thank you for your review! We appreciate you as a client. Have a great week! God bless
Christie S.
Religious Institutions, 51-200 employees
Used daily for 2+ years
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We would not have switched knowing what we know now.
Using envelope our numbers Nothing else
No forms Reports not user friendly Customer support needs improvement
Hello Christine, We are very sorry that you've not had such a positive experience with us. I am going to have Customer Service reach out and see how we can make your experience better. Blessings,
Melilnda W.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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Continue to Give was easy to use for the donor and the church office. If there was ever a problem (rare), I had no issues with customer service. They were friendly, professional and solved my problems immediately.
Continue to Give was easy for our donors and integration with our software database made tracking easy.
I had a little difficulty when we needed to change a giving category, but once I contacted customer service I received the help I needed.
Hello Melilnda, Thank you for your review! We appreciate you as our client! Blessings,
Kathryn T.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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Continue to Give works very well. The customer support staff are very responsive, and will address any problem you have quickly, even if the problem is not one of there's. I had a problem with my personal email servicer and they promptly did what was necessary to fix the problem.
It was really easy to use, deploy and implement.
Nothing. I really don't have any complaints with the software.
Thank you for your kind review! We are happy to serve such great organizations like yours!
Susan H.
Nonprofit Organization Management, 11-50 employees
Used daily for less than 6 months
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We needed seamless and flexible features to reach our community in soliciting support for our mission and vision. Even the most system features have been filling our needs. Excited to continue using and expanding our outreach.
We are a new non profit organization. Price and features were the two most important aspects we considered in our selection of a donor and reporting system.
We have not discovered any con to the system. The team is always available to answer questions and help us problem solve. The features are as easy and user-friendly as we expected.
Thank you for your kind review! We are happy to serve such great organizations like yours!
Aaron W.
Religious Institutions, 1-10 employees
Used daily for 1-2 years
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When our church giving relied primarily on people being present and submitting check or cash, a snow storm on a Sunday could seriously disrupt our cash flow. Two Sundays in a row could have created a crisis. We started working with Continue to Give well before the COVID-19 crisis, so our cash flow ended up being seamless, even while not meeting in person for five months! They're system cooperates with our database (Breeze), so tracking and reporting giving is easy. I'm grateful to have Continue to Give on our team.
The support is there to help us and our contributors use the system well. We have been able to create multiple funds as specific initiatives arrive, like a missions trip or a building project.
The online interface for contributors could use an aesthetic update.
Thank you for your kind review! We are happy to serve such great organizations like yours!
Julie L.
Religious Institutions, 51-200 employees
Used daily for 2+ years
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Continue to Give was the first online giving platform we used for our church. It was easy to implement, easy to teach to the end user and downloading transactions and reports was super easy.
The feature I liked most about Continue to Give is the payouts were gross dollars and the fee was deducted from our bank account once a month. This feature helped me balance and account for the total giving amount and was easy to match for audit purposes.
The feature I liked least was the inability to call someone if I needed to. Generally I use online options such as chat to discuss an issue but there are occasions when being able to speak to someone is more beneficial.
Jonathan S.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
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They are great to work with, quick to respond, and support a wonderful easy to use product.
This application is very user friendly for setting up new campaigns and integration to our donation software.
Nothing is really disliked about the software.
Hi Jonathan, Thank you so much for your review. We are so happy to hear that Continue to Give is working for you and your organization! Thank you so much for being a part of Continue to Give and do not hesitate to reach out if you have any questions or need anything! Thank you, Continue to Give
Lisa M.
Religious Institutions, 51-200 employees
Used weekly for 1-2 years
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Overall, having this option has been great to offer our clients.
I like that this was represented through my local bank. I know exactly who I am talking to when I have an issue as I can go through my representative if I would like to. Continue to give associates have also been very helpful. No question too small. Very friendly to talk with over the phone.
Some items are hard to understand. I have to switch between admin and regular; wish that I didn't have to do that.
Thank you, Lisa, for taking the time to write Continue to Give a review! We truly appreciate your feedback. We are so happy to hear that you are overall happy with Continue to Give but are sorry to hear that some items are difficult to understand. We are constantly working on new software updates and reviews like yours truly help!
Anthony H.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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Convenient use and flexibility it provides our members. They can give securely and we do not have to physical handle credit cards and deal with PCI
There are not anything negative aspects of this software that I have identified T this time. The kiosk options are expensive
Michelle K.
Nonprofit Organization Management, self-employed
Used daily for 6-12 months
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We implemented Continue to Give several months ago to assist with recurring donations and one time fundraising within our church. The process to set up was very easy, the program works great, the ability to add projects for fundraising on the fly is fabulous. The support staff is amazing. We love this product.
The ease of setup and use.
Would like the software to have a bit more modern feel in the graphics.
Jess T.
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I have had a pretty good experience with Continue to Give. I personally signed up for it because of the recurring donations and found that to be a huge asset. I did accidentally sign up for the demo site and didn't find out for at least 2 months that no donation was going through and that was because the demo site simulated absolutely everything perfectly. I had just stopped referring people to my...
No pros were added to this review
No cons were added to this review
Lorie S.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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Over all the company has been okay to work with. Having said that I anm only staying with Continue to Give because it merges with my church management software. That feature is a big plus for me. I find that the features are clumsy, not very professional looking, and pretty antiquated. You get what you pay and that's what we have. An "okay" system at a good price.
It merges with my church management software.
The use of Wi-Fi for connectivity. Our previous company used the Verizon network and it was very reliable. Out system is only as stable as our internet. If we have an internet issue we have a giving issue.
Phil P.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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Continue to Give offers many easy-to-use options for setting up online giving for your church or religious non-profit. These include: giving via credit card or bank account; one-time or recurring gifts; contributions or payments for events/other non-contributions; giving via website, tablet, mobile phone, or kiosk; unlimited giving designations, and the ability to list them in any order you desire;...
Easy to use. Lots of options. Great reporting.
No cons were added to this review
Ellie F.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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Great service! Abigail goes above and beyond. If she doesn't know the answer to a question she finds it our or has a solution.
Customer Service is right there to help when needed. You always get the same person so you feel that you have a partnership/relationship and they make me feel like they appreciate my business.
The reporting - when you compare records/batches with your bank records. I think they are working on a fix. :) It would be nice to have the capabilities to create a store where it is a purchase and not a donation.
Andrea W.
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I've only been using the service for a few months now. Overall it's a great way to collect both one-time and recurring donations from supporters who want to be able to give online. There's a few minor things that I'd like to be able to change (for example, when you display your monthly goal & what percentage of that goal you have reached, their formula treats one-time donations and monthly donations...
No pros were added to this review
No cons were added to this review
Andrea we have gone ahead and fixed your monthly goal display. It is now restarting every month. Thank you for reviewing us today and we are glad our service is helping you grow in your mission! If you ever have even the slightest issue or questions you can shoot us a quick email at customerservice@continuetogive.com
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