Eleo Features

Eleo

Online donor management & fundraising software

4.85/5 (106 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts/Notifications
Alumni Management
Attendance Management
CRM
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Collaboration Tools
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Storage
Donation Tracking
Donor Discovery
Donor Management
Dues Management
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Event Management
Event Ticketing
Filtering
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Interaction Tracking
Member Database
Membership Management
Mobile Access
Mobile Giving
Monitoring
Multi-Campaign
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Prospecting Tools
Real Time Analytics
Real Time Notifications
Real-time Updates
Receipt Management
Recurring Giving
Recurring Tasks
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Social Promotion
Summary Reports
Task Scheduling
Third Party Integrations
User Management
Visual Analytics
Volunteer Management
Web Forms
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts/Notifications
Alumni Management
Attendance Management
CRM
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Collaboration Tools
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Storage
Donation Tracking
Donor Discovery
Donor Management
Dues Management
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Event Management
Event Ticketing
Filtering
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Interaction Tracking
Member Database
Membership Management
Mobile Access
Mobile Giving
Monitoring
Multi-Campaign
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Prospecting Tools
Real Time Analytics
Real Time Notifications
Real-time Updates
Receipt Management
Recurring Giving
Recurring Tasks
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Social Promotion
Summary Reports
Task Scheduling
Third Party Integrations
User Management
Visual Analytics
Volunteer Management
Web Forms
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts/Notifications
Alumni Management
Attendance Management
CRM
Calendar Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Collaboration Tools
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Storage
Donation Tracking
Donor Discovery
Donor Management
Dues Management
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Event Management
Event Ticketing
Filtering
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Interaction Tracking
Member Database
Membership Management
Mobile Access
Mobile Giving
Monitoring
Multi-Campaign
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Prospecting Tools
Real Time Analytics
Real Time Notifications
Real-time Updates
Receipt Management
Recurring Giving
Recurring Tasks
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Social Promotion
Summary Reports
Task Scheduling
Third Party Integrations
User Management
Visual Analytics
Volunteer Management
Web Forms
Website Integration
Visit WebsiteCompare App

Eleo Feature Reviews

25 reviewers had the following to say about Eleo's features:

Alhassan A.

Eleo allows our 3-man Grants Team function like they're 20 members strong

2021-07-19

Out of the 5 different donor management software we use across our organization, Eleo consistently ranks in the top 2 in terms of donor satisfaction with reports and communications from assigned team members.

Pros

Seamless flow of information throughout the system allows for real time updates of the activity history of each contact in our database.

Cons

The pricing model could be broken down into several more subscription packages that allows more features the higher you go instead of just varying the number of records that can be processed per package type. For campaigns that yield much smaller individual contributions but not necessarily higher overall totals, this can be quite unbalanced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabe F.

Overall Excellent

2019-10-18

Pros

Event and donor management is excellent.

Cons

It's a bit clunky, but navigation is easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John W.

Eleo has helped our small non-profit track all of our donor information and giving histories.

2018-03-16

Pros

Eleo has organized and simplified our record keeping in strategic ways that enhance our effectiveness in both fundraising capacity and donor relations.

Cons

At this time the ELEO online donor management software does not offer team fundraising pages for our events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Carolee M.

Eleo is flexible and feature-rich, an incredible value, and the support team is top-notch.

2018-02-27

Highly improved, more efficient and accurate data capture; reduced data management redundancies; better dashboard control over donations, fundraising and grants; easy data filtering and reporting to meet a variety of existing and emerging business purposes.

Pros

The filtering and sorting aspects of Eleo let us easily work with different segments of our population of supporters, from individual to corporate donors, to event sponsors, to grant-makers...and more.

Cons

Eleo is so function- and feature-rich that it is was challenging to learn from the general trainings how to use all of it optimally for our unique needs and goals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Penny J.

Thanks to Eleo, we are organized!

2020-09-08

For twenty years our organization got by with incomplete spreadsheets and scattered files before finally moving all of our donor records to Eleo.

Pros

Database entry is intuitive and data is easy to manage.

Cons

I would like to be able to create videoclips to send to donors through Eleo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom H.

Looking forward to full implementation

2020-07-27

We were looking for a simple, yet adaptable, solution to our donor management needs.

Pros

Eleo support has been great to work with during the data import and implementation process.

Cons

The system runs a bit slow, even on my very robust Dell Optiplex desktop computer. But we're talking two second sometimes two or three second response as opposed to one second. I don't thing it's going to hurt productivity at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Karen B.

Organization and Ease

2019-08-29

Pros

Organization of donors into one area and consistency in coding has been extremely helpful to our organization, however we have chosen for one person to enter data.

Cons

We have not yet utilized all aspects of Eleo such as volunteer management and the calendar, and question whether that is the most effective way to manage for our organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke H.

Eleo Review

2020-12-17

As a small nonprofit, every expense is carefully considered and Eleo was a wonderful alternative to expensive competitors like Salesforce or Donor Perfect.

Pros

Eleo is hands-down the best donor management software for small-budget nonprofits.

Cons

The software isn't as visually appealing as major donor management solutions and can occasionally be clunky, but nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lexie M.

Eleo Helps our Non-Profit

2018-12-17

Pros

The home screen dashboard makes finding donor information quick and easy.

Cons

We switched from a hardware product with no subscription cost to Eleo earlier this year, meaning our costs for donor management went up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Civic & Social Organization company, myself only employees)

Eleo Online for Small Nonprofit

2021-04-27

I'm new to donor management software and using Eleo is helping me to think through how I can make best use of the platform.

Pros

I've been using it mostly for event management.

Cons

I would like to see a capability added to copy event registration forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill G.

Best bang for your donor's buck

2021-03-24

A former volunteer of mine tipped me off to Eleo.

Pros

It comes with all of the features that I could ask for in a donor management system... and at a fraction of the cost of my previous provider... and the customer support will knock your socks off!

Cons

Especially for a small nonprofit like ours... this feature rich and affordable donor management software is the best that I've come across in over 30 years of working in the nonprofit sector.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin P.

Affordable, Flexible, and Friendly!

2019-03-08

I've been using Eleo now for almost five months for our non-profit and I am so thankful for how this company helps us with donor management!

Pros

We've used Eleo for not only donor management, but fundraising registration and management and both have been a lifesaver in keeping track of so much information!

Cons

It took me a little bit of time to learn the software, but custome service was completely available and very easy to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amber H.

Eleo is amazing !

2020-05-07

Pros

No matter what size non-profit, Eleo helps with every aspect of an fundraising and donor management.

Cons

Sometimes the search can be tricky, other than that it's great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Excellent Value!

2018-07-24

Pros

An easy-to-use repository for donor information.

Cons

Also, there is no option to ask donors to cover transaction fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Linda R.

Easy to use donor management software with all the bells and whistles non profits need

2020-01-17

Customer service is great - migration from other systems is easier than expected and price is great.

Pros

I recommend this software to all my nonprofit clients who are looking for easier donor tracking.

Cons

For some - it can be hard to give up the report customization found in larger software (Raiser's Edge) but really do you need all that customization?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth B.

Great for small non-profits!

2019-02-18

This has helped us track and utilize our donors much more efficiently, it is easy to generate reports, receipts, and letters which lets us communicate better and faster with donors.

Pros

It is easy to use and integrates well with other programs we use like Constant Contact. Support is also very quick to respond and is always helpful.

Cons

As it is a more simple system, there is some functionalities left to be desired. More design aspects for mail, forms, and email templates would be something that would add more benefit to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
AJ P.

Excellent product and support

2020-02-06

Pros

This product is exceptional for any size non-profit. The donor management features are fantastic.

Cons

There is nothing which I am not happy with about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eileen H.

Intuitive, Easy to Learn Software - With Top-Notch Customer Service!

2019-03-19

Eleo will allow us to more quickly manage donation data (to tie donations to specific fundraising campaigns) - we used to just use a spreadsheet to track donations for this purpose.

Pros

Eleo is very easy to learn to use, and so far has proven very flexible in its reporting options so we can slice & dice data as we need/want.

Cons

Also, adding Relationships in donor records is a notably slow process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen J.

A great solution at a low cost

2019-08-29

Overall, I think this is a great solution for the price. There are a great deal of user-friendly features to this platform, and they are willing to consider customer feedback for continued growth.

Pros

The integration with online giving and event registration pages is good, though a bit awkward to process.

Cons

I miss the query and reporting of Raiser's Edge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Charleen B.

Eleo Database

2018-12-10

We are using this database to keep track of donors and donations.

Pros

It's a robust software, but simple to set up and use. VERY user friendly.

Cons

Reporting is good, but I'd like to be able to customize report more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth D.

Best Product and 5 Star Customer Service

2020-03-25

We love dealing with the people at ELEO!

Pros

ELEO Online Donor Management is the best.

Cons

There is nothing I can think of. I do, however, know the people there are constantly working to make ELEO better every day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexis H.

I love Eleo

2019-02-07

Excited to dive deep into this system and see how our donor system will grow with Eleo's help!

Pros

Eleo will import all of your initial data for a free- this feature is usually a huge fee!

Cons

It is not the prettiest system in the world, it is very basic but in the end that simple look makes it easy for anyone to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Fern S.

The customer support at ELEO is top-notch! the support staffs are so helpful, nothing is ever too much!

2018-02-27

Organized my donor base by population served, allowed me to restrict funds to programs and the reports generated are amazing.

Pros

The software provides me with access to segmenting my donor base and with incredible reports, it provides every feature one may need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie B.

Great Value Product with Excellent Customer Support

2020-05-19

We've had a database for years, but the real key to managing a database is to KNOW the data that's held within it.

Pros

We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success.

Cons

Also, I'd really like to have membership sign-up forms as an option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim C.

Easy peasy!

2019-08-20

Growing our database of contacts and donors has really been a breeze with Eleo.

Pros

Creating reports is much quicker than other programs I've used at other non-profits I've worked for.

Cons

Also I had an experience with combining a duplicate donor. One of the contacts had more info than the other.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more