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Pros
Cons
SmartTurn Inventory and Warehouse Management System
Recommended
John F.
Consumer Goods, 11-50 employees
Used daily for 1-2 years
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Terrible support, Lack of integration bad UI..
I wish i had the sales people these guys have..
Its very very basic, The interface seems to have been designed in 1993. It lacks straightforward integration with any standard shopping cart Shopify, Bigcommerce but worst of all when its time to move on & you try to cancel the software you will find that in the small print they have trapped you into another 12 months Clearly entrapment is the only way they can retai customers..
Satam D.
Philanthropy, 201-500 employees
Used weekly for 6-12 months
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Nothing as of now.
The best feature of the 3PL Warehouse Manager that I like is its ease of use. Apart from an interactive user interface, it also effectively tracks the warehouse happenings and logs every detail pertaining to a complete warehouse management.
The thing that I don't like about 3PL Warehouse Manager is the customer support. Once I faced an issue with the interface and tried to contact the customer support team. But, I didn't get sufficient help.
DOMINIC A.
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3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!
- Easy-of-use and implementation across our different locations. - Low initial investment costs. - We can give customers an answer in a couple of seconds or they can log in and check themselves. - Our customers like having the ability to log on and see their inventory status.
- Turn-around time on adding new features
Brinomar T.
Logistics and Supply Chain, 201-500 employees
Used weekly for 1-2 years
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As a group containing micro groups, this software makes it easy to break the barrier between groups since you can easily monitor the movement of products among groups.
So far no negative feedback or problems being encountered and hoping it lasts because we can't entertain delays any day now.
Geraldo J.
Food & Beverages, 10,001+ employees
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Net and clean areas, ability to improve every coner of the software update. Enerfyce products to put in every area of the storeage.
Bad manage in the freezers or the cooler. Small place to gather every product. Need better pay for all the worke is done.
Zach S.
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Great solution for small to mid-sized 3PL providers.
The product has been a great solution for us as it's very inexpensive and uncomplicated to implement and run. Our core business is Foodserviec and we did not want to implement a full warehouse management package to run our 3PL business so we looked for SaaS solutions instead. 3PL Central was among the least expensive we found and it has all of the core functionality we need. Customer service/support are excellent. The product is being improved on constantly. Although not the most sophisticated package on the market it offers a strong value.
Ease of use is not what it could be because of a few shortcomings like not being able to alpha search product descriptions for order entry or reciever entry.
Michael D.
Logistics and Supply Chain, 1-10 employees
Used daily for 2+ years
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This software grew us the first year then held us back year after year.
The software is very easy to use and very affordable.
Anything other than basic things is not their cup of tea.
Jesse R.
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
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Overall this is a very full-featured software. We enjoy the prompt responses from the support team. We are waiting patiently for more Rest API's and android scanners. We've been told they are on the horizon, but it doesn't look like anything is coming soon.
Robust Billing Wizard. Prompt and professional support team. Smart Pack is a really cool way to reduce errors during packing.
The UI feels old. Not intuitive. Does not handle consignment between customers.
Bryan C.
Used daily for 6-12 months
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3PL Central was able to connect to the major shopping carts that are out there fairly seamlessly, but was less likely to be able to handle a bigger ERP system.
Customer Service was the thing that I liked the least about 3PL Central. All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner. If you are in an emergency situation there was little to nothing that you can do in order to speed up the service.
Tim W.
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Would not hesitate to recommend.
Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.
Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.
John M.
Hospital & Health Care, 51-200 employees
Used weekly for 1-2 years
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Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.
I have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.
Mike U.
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Again, if you are looking into 3rd Party Logistic WMS software, You might want to give 3PL Central a spin to try them out. If you are in Forwarding, Warehousing, Trucking business, you should check it out this software.
This is great software if you are looking for Third Party Logistic WMS Software. I looked everywhere for software like 3PL Central for our Forwarder WMS Solutions, but not even we found what we are looking for, but it was perfect for our WMS operations.
If you need to modify any of the system functions, you need to pay for customization programming fee. But I guess it is very normal for SaaS software like this one. Only reason I gave 4 Star is I am sure every software needs more improvement and better solutions.
shana h.
Logistics and Supply Chain, 11-50 employees
Used daily for 2+ years
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it is ok there needs to be more attention to customer service
it has multiple options that can be used.
the software has bugs and often has errors.
Michael C.
Logistics and Supply Chain, 11-50 employees
Used other for 2+ years
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I am very happy with the product. It's a good deal.
Ease of use, canned reports, flexibility, price
Slow response
Arlene A.
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I would highly recommend this program, in fact we have already sold it off to one of our own customers that is how good it is, in less than 60 days of usage. 3PL has allowed us to create a benefit for our customers, and has strategically positioned our company in the right place for future growth.
The implementation process was seamless, it allowed us for an extremely efficient transition from our old system. The site was very easy to navigate, and very self teachable. 3PL has allowed us to bring more efficiency internally, which allowed us to use our existing staff to take on more business rather than adding the added labor expense
I honestly and sincerely cannot think of one. .
David S.
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I would highly recommend this to any warehouse that does not want to invest $50,000+. In fact we have found this online based software to be fully customizable with a little assistance from their development team so it does exactly what we need it too.
This web based warehouse management software is exactly what we needed. It keeps tract of our inventory very easily with sleek reports. They have a billing wizard that allows us to bill for in/out and project work. The system also has a built in bill of lading and allows for UPS/Fedex integration for shipping. So far this is the best technology investment we ever made. Keep up the good work 3PL central!
We will keep you posted.
Marlon B.
Hospital & Health Care,
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Fulfillment is very simple. It wasn't hard to export orders and import orders.
Inventory issues before new inventory system. We sometimes had issues keeping track of our inventory.
Rosemary G.
Business Supplies and Equipment, 201-500 employees
Used daily for 1-2 years
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THIS WAREHOUSE PROGRAM IS OF GREAT USAGE ONLY IF THE MANAGERS ARE USING IT BUT OF NO USE TO THE EMPLOYEES.
THIS WAREHOUSE PROGRAM IS OF USE FOR ONLY THE MANAGEMENT TYPE BUT NOT EMPOLYEES THAT MAY NEED BETTER ACCESS TO THE PROGRAMMING.
Abraham H.
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
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I like it overall
I like the eas elf use. It’s a pretty straight forward system without too much lingo. It does not take long for a newbie to get it.
It can be difficult to work with on various levels of management. Meaning that it can sometimes be difficult to correspond with other management systems.
Igor S.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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I am recomending, good value for money invested
not complicated many usefully functions ater few hours of training stuff started to work without assistance
can be faster basically on dual Celeron processor not working fast, computer with 2GB RAM memory. It took some time for installation to finish
Jonelene V.
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for 6-12 months
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Give us real time information. The bar code scanning helps us manage our stock level much easier. Data can easily share from our warehouse to the office.
Need more improvement on some functionality. Like transferring stock to other location and doing some adjustments.
Eric Y.
Industrial Automation, 51-200 employees
Used daily for less than 6 months
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Support capabilities of the organization is lacking
Flexibility of product to be tailored to meet the various needs of our organization. Handle multiple warehouse models.
The lack of formal workflow within the system to assist start up warehouse operation with formalized processes
Dindo C.
Apparel & Fashion, 201-500 employees
Used weekly for 6-12 months
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Highly recommended for a warehouse operating 7 days a week.
I like the most with this product is that it is a very reliable on handling a large scale of warehouse.
So far, there's nothing negative I encountered with this Product, instead it's very good and automated.
Brian A.
Consumer Goods, 11-50 employees
Used daily for less than 6 months
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Ever sense we started selling and shipping equipment 3PL Warehouse has made fulfilling orders and restocking a breeze. Highly recommended!
Please learn the laws before shipping out of the country. I found out the hard way, 3PL can help you with that.
Bart F.
Hospital & Health Care, 1-10 employees
Used weekly for 6-12 months
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Very user-friendly and provides a platform for which users can quickly integrate current data into the product.
The product is relatively pricey relative to its competitors; but I find great value due to the superior qualities embedded in system.