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3PL Warehouse Manager Reviews

Overall rating

4.1

/5

118

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.16/10

Reviews by rating

Pros and cons

It is a very straight forward system to use and is very simple to navigate. Smart View update is looking to be a great update to help in so many new functions that are very easy to manage.
It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear.
Their training segments have been very helpful. Their help desk has been great, and the software is easy to understand and set up.
Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.
If you are in an emergency situation there was little to nothing that you can do in order to speed up the service.
Bad manage in the freezers or the cooler. Small place to gather every product.
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118 reviews

Recommended

JL
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Joseph L.

Logistics and Supply Chain, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Daily User

Reviewed 2 years ago

Overall this is a good system to use if your managing a small to medium sized warehouse. Simple User Friendly Efficient

Pros

We use 3PL daily to manage several customers. 3PL is great for managing stuff constantly pushing out and coming back into our facility. I really like how easy it is to create manual orders and edit orders. Simple processes in 3PL keep us organized in updating customers daily.

Cons

I wish that we had some sort of more visual reporting system to send to customers. We can pull numbers and what shipped but not a visual representation.

MW
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Marshelle W.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Review

Reviewed 6 years ago
Pros

The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.

Cons

Sometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.

MH
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Melinda H.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Nema Inc.

Reviewed 2 years ago

We like what we THINK 3PL is capable of, but disappointed because it has not been fully integrated with our database after years of use.

Pros

It has a lot of capabilities, and is fairly easy to maneuver in within the system. We just need it to fully integrate all the information we input into 3PL into our system.

Cons

The fact that it won't integrate fully with our driver and customer database.

MD
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Michael D.

Business Supplies and Equipment, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth!

Reviewed 6 years ago

I would highly recommend 3PL Warehouse Manager. It has been wonderful for us!!

Pros

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth! It has made our business and inventory run so much smoother! We would recommend it to others. Extremely user friendly. Their support is incredible.

Cons

If you call for support , the hold times can be a long time.......25 minutes plus. It can be pricey.

BC
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Berry C.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 2 years ago

Our Clients are able to access their inventory and reports, a great communication tool.

Pros

Inbounds and Out bounds are easy to process.

Cons

Some of the sub layouts are small and hard to navigate around.

LM
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Loreto M.

Paper & Forest Products, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Helpful System for Supply Chain

Reviewed 6 years ago
Pros

This warehouse system I think would have a great help for the warehouse manager to properly control and analyze the inbound and outbound process of the warehouse.

Cons

The system is not that very user friendly, especially to those employees that are not technical. The management will have to provide an intensive training on how to use this system properly and accurately.

sj
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sam j.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great WMS for order fulfillment companies

Reviewed 4 years ago
Pros

Very easy to use software, great support team and experienced software engineers

Cons

Would like more customization for the billing wizard section

BW
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Brittney W.

Logistics and Supply Chain, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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3PL Warehouse Manger

Reviewed 6 years ago
Pros

It's designed to help logistics companies automate processes and bill items accurately which cuts back on thinking time. There is a free trail period and then is paid per monthly so can back out when needed.

Cons

The software is a little tricky at first but once getting to know the modules the system becomes basic.

TD
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Tim D.

Logistics and Supply Chain,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our Clients Love 3PL Central, We do Too!

Reviewed 8 years ago
Pros

We like the ease of set up, use, and that 3PL Central is cloud based. No servers or software updates to worry about. Our staff and our clients really enjoy the access and ease of use. My staff and I can look take care of orders and inventory questions immediately in real time. The auto notifications are great that can be set up to notify clients of activity. The system is pretty well designed and has been very reliable.

Cons

When asking for help or working through issue your request drops into a cue and you don't always get the same support tech. It would be nice to assign a primary staff member to an account. I understand the challenges of managing this but it would be a plus and could lead to improved productivity by the 3PL Help Desk Support staff. Overall I've been pleased with how most of the issues have gotten resolved (there haven't been that many). Thankfully!

ap
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adashia p.

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Has been the best software for inventory..

Reviewed 6 years ago
Pros

very helpful in keeping track of the inventory that we had in the warehouse and helping us in knowing what we needed to order more of. Easy to make labels for the items we are needing to keep track of or needing to ship.

Cons

No cons were added to this review

BL
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Bill L.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Aquavian Review-Bill

Reviewed 2 years ago
Pros

Tech Support is super! Easy to see current inventory and run the report.

Cons

Almost impossible to do storage fee calculation

MZ
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Mazen Z.

Building Materials, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A successful warehouse management is the core of each company success

Reviewed 5 years ago

Warehousing could not be easier with you it

Pros

Its could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy

Cons

Almost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface

GP
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Gita P.

Farming, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great

Reviewed 6 years ago

Awesome

Pros

Very easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while

Cons

No cons were added to this review

RG
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Rosemary G.

Business Supplies and Equipment, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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DIFFICULT PROGRAM

Reviewed 6 years ago
Pros

THIS WAREHOUSE PROGRAM IS OF GREAT USAGE ONLY IF THE MANAGERS ARE USING IT BUT OF NO USE TO THE EMPLOYEES.

Cons

THIS WAREHOUSE PROGRAM IS OF USE FOR ONLY THE MANAGEMENT TYPE BUT NOT EMPOLYEES THAT MAY NEED BETTER ACCESS TO THE PROGRAMMING.

MH
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MEHEDUL HASAN M.

Food & Beverages, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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On of the Best for WMS

Reviewed 5 years ago

Flexible, easy to manage easy learning

Pros

3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data

Cons

The say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good

SC
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Sarah C.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pretty awsome

Reviewed 6 years ago

Pretty good inventory management software, easy to use and learn! It took our team about a week to learn how to use this software. Many options and very easy to customize to your needs! I would highly recommend this to anyone who needs a great system to manage you inventory!

Pros

No pros were added to this review

Cons

No cons were added to this review

DC
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Daniel C.

Logistics and Supply Chain, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, cost effective product

Reviewed 6 years ago

This system really does it all. Very satisfied!!

Pros

The system is easy to setup and deploy quickly. Trainers were thorough and helpful along the way. Customers have 24 hour access to this cloud based system. Price is low compared to what you get. Integration with shopping carts and marketplaces is robust and saves a lot of entry time.

Cons

system runs slow at times but I have been told this is being worked on. They do not connect to every marketplace seamlessly. Shipping integration is a little clunky. We added on third party shipping system.

SM
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Stephanie Miles

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Global Warehouse Management

Reviewed 10 years ago

Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in...

Pros

3PL Central provides a great value for warehousing professionals

Cons

The platform's features are very industry-specific.

BT
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Brinomar T.

Logistics and Supply Chain, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Better in managing groups

Reviewed 5 years ago
Pros

As a group containing micro groups, this software makes it easy to break the barrier between groups since you can easily monitor the movement of products among groups.

Cons

So far no negative feedback or problems being encountered and hoping it lasts because we can't entertain delays any day now.

JS
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James S.

Logistics and Supply Chain,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quality Software & Top Notch Service

Reviewed 8 years ago
Pros

They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

Cons

The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

MG
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Mike G.

Logistics and Supply Chain, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Niche Product

Reviewed 7 years ago

This is specifically for a company doing third party logistics. The requirements to compete in that market are high and varied. So to find an inexpensive workable solution is tough. 3PL fits the bill.

Pros

Lots of functionality. Lots of add-ons if you need them. Most of them are for free.

Cons

UI is pretty old school. It's not super pretty or slick. Some of the functionality is a little clunky and you have to take extra steps to do something that we wish was just a click of a button.

JM
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John M.

Hospital & Health Care, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helps us stay organized.

Reviewed 6 years ago
Pros

Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.

Cons

I have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.

MC
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Michael C.

Logistics and Supply Chain, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ITracker

Reviewed 7 years ago

I am very happy with the product. It's a good deal.

Pros

Ease of use, canned reports, flexibility, price

Cons

Slow response

DS
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David S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent Product & Great Service!

Reviewed 14 years ago

I would highly recommend this to any warehouse that does not want to invest $50,000+. In fact we have found this online based software to be fully customizable with a little assistance from their development team so it does exactly what we need it too.

Pros

This web based warehouse management software is exactly what we needed. It keeps tract of our inventory very easily with sleek reports. They have a billing wizard that allows us to bill for in/out and project work. The system also has a built in bill of lading and allows for UPS/Fedex integration for shipping. So far this is the best technology investment we ever made. Keep up the good work 3PL central!

Cons

We will keep you posted.

LR
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Llane R.

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Buggy, Missing Basic Features, Horrible GUI

Reviewed 6 years ago

Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.

Pros

Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.

Cons

Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see...