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Dynamics 365 Business Central
5
92
4
73
3
20
2
11
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise resource planning for SMBs, formerly Dynamics NAV
Table of Contents
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Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Dynamics 365 Business Central overview
Based on 206 verified user reviews
What is Dynamics 365 Business Central?
Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (6%), and accounting (6%). The most frequent use case for Dynamics 365 Business Central cited by reviewers is business management (36% of reviewers).
What are the most popular integrations for Dynamics 365 Business Central?
The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).
Dynamics 365 Business Central’s user interface
Dynamics 365 Business Central review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.0
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about Dynamics 365 Business Central?
Reviewers appreciate Dynamics 365 Business Central for its comprehensive ERP features, strong integration with Microsoft tools, and flexible customization options. They find it effective for accounting, reporting, and business process automation, with many noting its user-friendly interface and ease of use once familiar. Some value its scalability and compatibility across devices and platforms.
Users report a steep learning curve, especially for new users or those without technical expertise, and say training is often necessary. They mention high pricing, limited out-of-the-box reporting, and challenges with customer support. Some find customization complex and note occasional bugs or performance issues.
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Who uses Dynamics 365 Business Central?
Based on 206 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dynamics 365 Business Central's key features
Most critical features, based on insights from Dynamics 365 Business Central users:
All Dynamics 365 Business Central features
Features rating:
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Per month
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Dynamics 365 Business Central pricing
Pricing plans
Pricing details:
User opinions about Dynamics 365 Business Central price and value
Value for money rating:
To see what individual users think of Dynamics 365 Business Central's price and value, check out the review snippets below.
Craig M.
IT Infrastructure Engineer
Jacintha C.
Examinations Manager
Dynamics 365 Business Central integrations (70)
Integrations rated by users
We looked at 206 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.
Integration rating: 4.9 (12)
Integration rating: 4.7 (10)
“I save heavy civil estimating spreadsheets directly to OneDrive so they auto-save and sync across our dept.”
“It's easy to pull reporting our to Excel and further manipulate if needed.”
Hector A.
Estimator
Integration rating: 4.7 (8)
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
Integration rating: 4.7 (4)
Dynamics 365 Business Central support options
Typical customers
Platforms supported
Support options
Training options
Dynamics 365 Business Central FAQs
Q. What is Dynamics 365 Business Central used for?
Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.
Q. Does Dynamics 365 Business Central support mobile devices?
Dynamics 365 Business Central supports the following devices:
iPhone, iPad, Android
Q. What level of support does Dynamics 365 Business Central offer?
Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat
