FieldCamp - 2026 Pricing, Features, Reviews & Alternatives

FieldCamp is built for field service businesses that are done doing everything manually. Unlike traditional FSMs that add AI as a feature, FieldCamp is designed around AI from the ground up, every core operation has automation built in.

What FieldCamp does:

When a customer sends a message — whether by WhatsApp, SMS, email, Instagram, or voice — the AI reads it, identifies the job type, generates a quote, finds an available slot, picks the right technician, and confirms the booking. The entire transaction completes in under 30 seconds. A human can step in at any point.

When a job changes, the AI Dispatcher re-routes the day automatically. When a job finishes, the invoice goes out and the follow-up is scheduled. When an invoice goes unpaid, a reminder is drafted and sent for approval. None of this requires someone to log in and trigger it.

AI Dispatcher

Matches every job to the right technician by skills, location, real-time availability, and capacity. Builds fuel-efficient routes and adjusts when jobs change. Available as a standalone product on Microsoft Marketplace. Plans from $199/month, free for small teams.

AI Agents — 25 pre-built automations

Autonomous agents run on schedules and events — call triage, estimate drafting, dispatch summaries, collections follow-ups, weekly reporting. Each agent remembers context across runs, gates sensitive actions for human approval before executing, and hands off to specialist agents when the task requires it. No human needs to start them.

Job Cost Tracking

Technicians tap five status buttons on mobile. The app auto-captures GPS mileage, travel time, labor hours, and overtime. All costs roll up per job — Job Cost, Job Profit, Profit per Hour — and export to CSV or Excel. No spreadsheet required.

Converged Inbox

Every customer message — WhatsApp, SMS, email, Instagram, phone — lands on one screen, threaded by customer. The AI reads incoming messages, responds, books jobs, and escalates to a human when needed. Replies go back through the channel the customer used.

Command Centre

Type or speak any instruction in plain language. Schedule a job, pull a report, send an invoice, check technician availability — all without navigating menus. Works in English, Spanish, French, Arabic, and Thai.

Workflow Automation Builder

Build trigger-based automations without code. Set a job completion as a trigger, add a delay, check a condition, and define an action — the platform runs it end to end. Combine with AI Agents for fully autonomous workflows.

Analytics

Ask the platform anything about business performance in plain language. Revenue trends, technician utilization, job completion rates, outstanding invoices — surfaced instantly without building a report.

Multilingual

Operates in English, Spanish, French, Arabic, and Thai. Arabic users get a full right-to-left layout. A dispatcher in one language works alongside a technician in another without friction. The AI Receptionist answers customers in their language.

Platforms

Web (Chrome, Safari, Firefox, Edge) + iOS + Android.

Full documentation: docs.fieldcamp.ai