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FSM Grid

Omnichannel field service management solution

Table of Contents

Is this product right for your business?

Find out with a

FSM Grid - 2025 Pricing, Features, Reviews & Alternatives

What is FSM Grid?

FSM Grid is an AI/IoT enabled, omnichannel field service management solution that automates scheduling, routing, work orders and inventory control. This solution brings customers, field resources, back-office teams, managers, vendors and decision makers together in one single platform.

Some of its main features include scheduling, dispatching, work order management, IoT predictive maintenance, location management, inventory, and SLA management to automate and improve field service operations. This platform also offers a customer portal, vendor portal, admin/user portal, and mobile application.

Other features include:

- Self-service customer portal, instant maintenance reports and digital sign-off.

- Customized checklists for compliance and work orders.

- Locate, monitor and track technician’s activities in real time.

- View real-time insights, access to data, customized reports and connections to collaborative channels.

FSM Grid is user friendly and can be deployed either as a cloud-hosted or on-premise application to all sizes of businesses in the service Industry.

Benefits of using FSM Grid

• Increased first time fix rates and reduced turnaround time
• Improved customer service and retention
• Customized checklists for compliance and work orders
• Increased field technician productivity, engagement and tracking, Mobile App
• Multi-vendor scheduling and management
• Increased profits and reduced service costs
• Real time visibility of your business- Dispatcher dashboard, Client portal & more
• Reduced equipment down time- IOT based predictive, proactive maintenance
• Can easily integrate with any existing systems (ERP, CRM, etc) as required and push/pull data as needed

Starting from

No pricing info

book a demo

FSM Grid's key features

Most critical features, based on insights from FSM Grid users:

Scheduling

5.0

(1)

Mobile Access

4.0

(1)

Work Order Management

5.0

(1)

Service History

5.0

(1)

Real-Time Data

5.0

(1)

Maintenance Scheduling

0.0

(0)

All FSM Grid features

Features rating:

5.0

(1)

Accounting Integration

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Notifications

(0)

API

(0)

Billing & Invoicing

(0)

Calendar Management

(0)

Contact Database

(0)

Contract/License Management

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Dispatch Management

(0)

Drag & Drop

(0)

Electronic Signature

(0)

File Storage

(0)

GPS

(0)

Inventory Management

(0)

Payment Collection in the Field

(0)

Quotes/Estimates

(0)

Reporting & Statistics

(0)

Routing

(0)

Third-Party Integrations

(0)

Workflow Management

(0)

FSM Grid alternatives

FSM Grid

5.0

(1)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Quickbase

4.4

(314)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.1

Customer Support

4.3

Less Paper

4.9

(28)

visit website

Starting from

120

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

5.0

Customer Support

5.0

Zuper

4.6

(24)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.3

Customer Support

4.4

FSM Grid support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

24/7 (Live rep)

Training options

In Person

Documentation

Live Online

FSM Grid reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

FSM Grid FAQs

Q. Who are the typical users of FSM Grid?

FSM Grid has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does FSM Grid support?

FSM Grid supports the following languages:
Arabic, English, French, Spanish

Q. Does FSM Grid support mobile devices?

FSM Grid supports the following devices:
Android, iPhone

Q. Does FSM Grid offer an API?

No, FSM Grid does not have an API available.

Q. What level of support does FSM Grid offer?

FSM Grid offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)

Related categories

Field Service Management

Electrical Contractor

Plumbing

HVAC

Service Dispatch