GeoOp Reviews

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll. Has met most of our expectations.

Read the full review

We are a service company with multiple technicians and service offerings. GeoOp makes it easy to manage the schedules for everyone even when they're out on a job. Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us. The job sheet creation tool is perfect for keeping up to date with jobs and ensuring our technicians have all the info they need out on a job. GPS tracking is also a great feature as we are often in rural locations. Some updates in certain areas would be useful such as easier option for alternative billing address, map showing clients locations and an area for client diary notes would be awesome.

Read the full review

I had been pondering the software for a small arm of my business, of about 5 field workers, and decided to give it a go, within a week, I was so shocked by its impact on my business I rolled it out across all departments, the workgroup functionality is outstanding for skills & operatives working geographic location allowing individual branches within one organisation. We went from 5 licences to 50, the company is New Zealand based but my Account manager is UK based and actually located with 10 miles of my office), this don't really matter, as I have had a 1 hour online demo, email contact and a telephone call to discuss costs, so simply being UK based goes a long way. Regarding the cost, I could see how a small business could literally grow a business overnight, my business had already grown and built an infrastructure of each are of our business. Logging new jobs, Quoting new jobs, dispatching jobs, keeping records on file, the list goes on but by bringing them together within one piece of software will minimize a huge amount of none productive time spent in our office so our team can focus on more worthwhile areas of the business. I am continually adding more and more teams onto our system once you achieve the package for 50 people the cost increases in lots of 10, up to 200, then you ring them up. Whatever plan you opt for, your savings will be a minimum of 10 times that, plus with the functions available for Quote & Invoice it will assist in capturing all those little jobs that add up. Buy it now!

Read the full review

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks. 1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence 2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed. 3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered. 4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is. - these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company. It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them. Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.

Read the full review

We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.

Read the full review

We use Geo op to manage the service dept of our company with several service techs the mobility and ease of use has cut the paperwork down to nothing. we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well. we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.

Read the full review

I used GeoOp almost every day - the company I work for is a plumbing company with 9 employees and we use GeoOp for scheduling jobs, tracking time spent on jobs, pricing jobs and keeping track of all materials used. It's very simple and easy to use. I would say it's very good for what it does, striking a reasonable balance between being user friendly and having tons of features.

Read the full review

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.

Read the full review

We look after machinery breakdowns, inspections, servicing, and relocations so knowing where the boys will be at any time of the day is a priority. Being able to modify the schedule easily is another must.

Read the full review

We are in service industry of providing tech visit to resolve ADSL and internet issue for Home Users. We are using Geoop to schedule our daily Tech visit with our clients. Geoop has being of great help in scheduling our daily visits and helped us know which tech team is scheduled for which client.

Read the full review

Whilst we have now moved on, no hard feelings. They helped me grow my business to where we are today.

Read the full review

GeoOp has saved me at least 15 hours a week, it lets me manage my work scheduling with ease. The mobile app makes it easy for my staff to use. Invoicing is no a breeze and it works seamlessly with Xero

Read the full review

Business is in the home health industry providing care services. Used GeoOp to replace spreadsheet & whiteboard scheduling and improve overall field personnel job management and scheduling.

Read the full review

We use GeoOp for running our hot water business, it is great to use very easy for the tradies and office staff. We can send out quotes to clients whilst in their home, we can send people photos of their job if they live interstate and have a rental property.

Read the full review

Be prepared to not be able to login. Here we are today, monday morning and once again none of my staff can login. All are sitting in the office meant to be in jobs and neither the desktop app or native iOS app and can't login. Im sick and tired after being with this company for over 2 years now with all the support issues. They recently sent an email that Geoop was migrating to a new server to fix all these issues, since that (about 4 weeks ago) there have been more issues than ever before. I wouldn't recommend this platform to anyone until its stable, sadly i feel caught up in its ecosystem and haven't found another solution. More than happy for anyone to ask any questions about the service and ill happily respond. Pros: Hooks up to Xero. Cons: Not reliable. Just waiting for clients to call me today and tell me my fortune when we don't turn up to jobs as we can't open the calendar. This isn't an isolated event. Prepare to be disappointed.

Read the full review

Prior to starting with Geo op we were really struggling to manage our business using fragmented and outdated systems to try an manage our scheduling of jobs, contractors, customer information and invoicing. We literally hit a stage were we couldn't grow any bigger as it was taking all out time 7 days a week just to manage the jobs we had. We started using Geo op in April 2013 and it totally changed the way we were able to manage our business. Within 6 months we managed to double the number of customers we have and double the size of our Monthly turnover. Plus we now spend approx 20 hours a week less time on the administration and management of our business compared to when we operated without Geo op and half the number of customers. To achieve those sort of results in just 6 months is beyond our wildest expectations but without doubt it would not have been impossible without Geo op and the support they provided us to get the system up and running quickly. We now have a real growth plan and confidence that with Geo op we have the ability to double our business in size again and still be able to manage this growth. We would not hesitate to highly recommend any service related business get on board and start using Geo op and especially anyone just starting out in business to commence with Geo op from day one. It will be the best business tool you have.

Read the full review

GeoOp helps us keep track of time, materials, assign work orders, and overall makes my life easier b having everything I need to look back on, on the app. I'm grateful we chose this app over other time management options.

Read the full review

This app revolutionised our business as far as managing customers and quotes. We could not be where we are now if we had not used Geoop. Traditional paperwork is slow compared to this app.

Read the full review

Good product, a few things that need improving but always lovely to deal with and always looking at ways to progress. Really helped my business with multiple technicians on the road.

Read the full review

Time saving Better team management

Read the full review

We've used Geoop for nearly 2 years now. Its integration with Xero is awesome, it means no double handling of time and parts. Its easy to use for the guys on the road, and in the office for administrators.

Read the full review

Potential is there and it could benefit alot of businesses, however this offshoot to GeoOp is a total waste of money as it doesn't do what you pay them for.

Read the full review

We love GeoOp! It allows us to plan jobs months ahead and keeps track of multiple site visits, has a great integration with Xero and we can collect signatures and quotes on the spot, we could not live without it. I used to spend hours on paperwork but now i have more time and can spend it with my kids. It saves workers time so that we can have that work and life balance.

Read the full review

Previously, everything we did to manage our staff and jobs was run out of basic microsoft office excel. Reconciling hours worked, jobs open and closed and quotes through to invoicing was a nightmare. I literally don't have to do any of it anymore thanks to Geo Op and its mobile app. My workload was handed over to our admin staff who now log and administer the app in house and our staff get to sync their work back to the office in real time. Invoicing - a dream since we use Xero. Now I get to actually number crunch and monitor the business performance!

Read the full review

Before deciding with geoop I've reviewed dozens of similar cloud based software and finally found out that this online system is perfect for managing our HVAC service department work. It has all the features that one may need including photo upload, parts&labor, invoicing, etc.

Read the full review