GeoOp Reviews

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll. Has met most of our expectations.

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks. 1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once...

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We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.

I used GeoOp almost every day - the company I work for is a plumbing company with 9 employees and we use GeoOp for scheduling jobs, tracking time spent on jobs, pricing jobs and keeping track of all materials used. It's very simple and easy to use. I would say it's very good for what it does, striking a reasonable balance between being user friendly and having tons of features.

We are in service industry of providing tech visit to resolve ADSL and internet issue for Home Users. We are using Geoop to schedule our daily Tech visit with our clients. Geoop has being of great help in scheduling our daily visits and helped us know which tech team is scheduled for which client.

Whilst we have now moved on, no hard feelings. They helped me grow my business to where we are today.

GeoOp has saved me at least 15 hours a week, it lets me manage my work scheduling with ease. The mobile app makes it easy for my staff to use. Invoicing is no a breeze and it works seamlessly with Xero

We use GeoOp for running our hot water business, it is great to use very easy for the tradies and office staff. We can send out quotes to clients whilst in their home, we can send people photos of their job if they live interstate and have a rental property.

Good product, a few things that need improving but always lovely to deal with and always looking at ways to progress. Really helped my business with multiple technicians on the road.

We are a service company with multiple technicians and service offerings. GeoOp makes it easy to manage the schedules for everyone even when they're out on a job. Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us. The job sheet creation tool is perfect for keeping up to date with jobs and ensuring our technicians have all the info they need out on a job. GPS tracking is also a great feature as we are often in rural locations. Some updates in certain areas would be useful such as easier option for alternative billing address, map showing clients locations and an area for client diary notes would be awesome.

I had been pondering the software for a small arm of my business, of about 5 field workers, and decided to give it a go, within a week, I was so shocked by its impact on my business I rolled it out across all departments, the workgroup functionality is outstanding for skills & operatives working geographic location allowing individual branches within one organisation. We went from 5 licences to 50,...

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Attempted to cancel our subscription with Geo Op earlier this month, received emails and phone calls however system still active. When queried was advised no record received. Provided all information to be advised our request had now been discovered and a terms and conditions link advising we need to continue to pay for the service for another 90 days - when queried was emailed the following - "Yes we will continue to charge you until your schedule cancellation (Feb 2020). The new 90 days process is for us to be able to track our cancellation requests and avoid any misses" By all means utilise if it suits your purpose just be aware you need to subsidise their inability to track cancellation requests.......

We use Geo op to manage the service dept of our company with several service techs the mobility and ease of use has cut the paperwork down to nothing. we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well. we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.

We look after machinery breakdowns, inspections, servicing, and relocations so knowing where the boys will be at any time of the day is a priority. Being able to modify the schedule easily is another must.

Business is in the home health industry providing care services. Used GeoOp to replace spreadsheet & whiteboard scheduling and improve overall field personnel job management and scheduling.

Be prepared to not be able to login. Here we are today, monday morning and once again none of my staff can login. All are sitting in the office meant to be in jobs and neither the desktop app or native iOS app and can't login. Im sick and tired after being with this company for over 2 years now with all the support issues. They recently sent an email that Geoop was migrating to a new server to fix...

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Prior to starting with Geo op we were really struggling to manage our business using fragmented and outdated systems to try an manage our scheduling of jobs, contractors, customer information and invoicing. We literally hit a stage were we couldn't grow any bigger as it was taking all out time 7 days a week just to manage the jobs we had. We started using Geo op in April 2013 and it totally changed...

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GeoOp helps us keep track of time, materials, assign work orders, and overall makes my life easier b having everything I need to look back on, on the app. I'm grateful we chose this app over other time management options.

This app revolutionised our business as far as managing customers and quotes. We could not be where we are now if we had not used Geoop. Traditional paperwork is slow compared to this app.

Time saving Better team management

We've used Geoop for nearly 2 years now. Its integration with Xero is awesome, it means no double handling of time and parts. Its easy to use for the guys on the road, and in the office for administrators.

Waste of time and money, my over all experience with geoop has been so frustrating and been happening for mouths with no sign of a resolution in sight.

We love GeoOp! It allows us to plan jobs months ahead and keeps track of multiple site visits, has a great integration with Xero and we can collect signatures and quotes on the spot, we could not live without it. I used to spend hours on paperwork but now i have more time and can spend it with my kids. It saves workers time so that we can have that work and life balance.