Pulse Commerce - 2026 Pricing, Features, Reviews & Alternatives

Pulse Commerce Order & Inventory Platform is purpose built for mid-market, multi-channel merchants seeking to deliver true omnichannel experiences to their customers, including sell anywhere, fulfill anywhere services.

Pulse Commerce's Order & Inventory Platform is designed to serve as the central nervous system of commerce operations, delivering unprecedented visibility and control of inventory, orders and customers across all sales channels, systems and fulfillment centers.

Pulse Commerce’s cloud-based solution delivers enterprise class features to mid-market retailers, helping to improve order turn around, increase customer satisfaction, and optimize inventory control and fulfillment costs to increase margins.

Robust APIs create a single 360-degree view of the customers and operations across all systems, enabling effective cross-channel execution and intelligent customer service. Serving as the trusted source of product catalog and inventory data across the enterprise, the platform enables retailers to optimize the fulfillment logic based on location, margin, or fulfillment time.

Key features of Pulse Commerce Order & Inventory Platform include: Distributed Order Management - intelligent order routing, pre-sale and back orders, fraud and tax management; Enterprise inventory – multi-location inventory allocation and tracking, purchasing and receiving and ability to promise (ATP); Fulfillment Optimization – pick-and-pack, advanced carrier integration, order splitting and partial shipments; Customer Service & Loyalty – order capture, modification and cancellation, process returns, refunds/credits and exchanges, reward points; and Product Information Manager (PIM): product catalog taxonomy, data quality & attribute management, and synchronized data across channels.