We have been utilizing GoSpotCheck to enable our business to support our workplace management services. The application is very stable and reporting is instant.
Easy to use, and very easy to demonstrate to our end users for use and reporting. This tool has enabled us to better manage our services and field teams more efficiently and effectively.
Still waiting for additional features such as barcode reading and a few others but overall there are really no "cons" of the software.
I got the best benefit of all and that is time. I do the questions and the job at the same time, and it walks me through the job as I do it. No room for error. When I am done, I am done.. no long debriefs after!
I love that this software lets me answer the audit based questions right now. I can go into a business and get the job done without having any extra work to do when I leave. I also love that it is so simple to use, and easy to get filled out. I have not had any problems with this app while I was using it and I have used it many times! This is definitely one I will be keeping!
The only problem i ever had with this app was trying to figure out how to start my audits. Once I figured out it was just touch and go, I never had another problem with it!
Likelihood to recommend: 10/10
This is an amazing tool for sales teams that are in their field managing accounts and visiting retail stores. Gone are the days of paperwork and scanning/uploading files and hoping they make it into a report. We can easily manage teams that are on the road and have them capture the data, feedback, and photos we want to help grow our business
doesn't work with all phone types but most of our team is on iphone/ipad and that has been fine. For some companies you may need to provide your teams compatible devices
Likelihood to recommend: 8/10
This is an excellent & easy to use survey app with great data & dashboard output. The surveys are easy to build & deploy, the responses are rolled into an easy to understand summary or downloadable for custom data manipulation, and their support team is excellent! We haven't run into any issues that were not immediately resolved or quickly corrected in-app.
Easy to deploy to team Easy to use Immediate & quick results on the dashboards Ability to create custom analysis through downloadable response data Quick response from support / customer service
No outstanding issues that haven't been resolved or corrected
We were looking for a solution to track retail execution that made sense to our employees in the field as well as would provide us usable, sortable data that was easy filter and organize. Ba-BAM GoSpotCheck has been all of these things and more. Their Customer Support has been amazing and they work with us to provide us what we need, help to ensure we are getting everything out of the platform, and are great partners in business.
Ease of functionality Great UI Smart platform for users and admin Great People Appropriately priced
Really couldn't offer too much here, 4moms loves GSC!
We offer Essentials, Premium, and Enterprise packages with both per/user and per/location models. Our Essentials package starts at $8,400/year and includes up to 20 licenses; additional users are added at $35/user/month. We also offer additional levels of platform configuration and customization, BI tools for advanced reporting, dashboards and analytics, APIs for additional integrations, and enhanced photo reporting for enterprise teams. Please contact our sales team for a demo, a customized quote for your organization, and a list of customer referrals.
GoSpotCheck is an advanced software tool that allows companies to gather real time retail data from field teams using their mobile devices. This way, processes are streamlined, decision making is accelerated and insight on what is happening in the field is enhanced. The usual emails, notes and spreadsheets are rendered obsolete, as all data is collected securely via the cloud.
The software is ideal for use in a number of different industries ranging from small businesses to large corporations. In general, GoSpotCheck is very beneficial in all cases of field-based sales, field service teams and field merchandisers that require management, coordination and monitoring.
The top features of the application include a robust real-time dashboard, the ability to structure data by location via GPS, provide visual proof using photos and apply filters for faster data searching, as well as custom-made missions with an alerting system, and role-based access. All data is conveniently stored in the cloud for seamless role-based access by members of a department.
The main purpose of GoSpotCheck is to allow companies to work faster and more efficiently by streamlining their processes, surveys and reports. Administrators can easily get a clear picture of their market, sales and campaign impact by using the program’s dashboard, and are then able to make informed business decisions in a timely manner.
Using GoSpotCheck, team members can focus their work where it matters most, boosting product sales while adjusting their retail execution with better precision. Real-time generated informative graphs, charts, stats and photos allow users to see what is happening in the field without leaving their desk.
While GoSpotCheck can be helpful for a wide variety of business sizes and industry sectors, it is mainly aimed at companies that rely on field teams of merchandisers, sales reps or service technicians. Being incredibly scalable and customizable, it can be useful for any mission or purpose no matter the level of specialization.
GoSpotCheck administrators often fill the role of Sales Manager, Marketing Director or Marketing Analyst within their company. Currently, GoSpotCheck is being used by companies who deal with Consumer Packaged Goods, Alcohol Beverages, Quick Service Restaurant as well as Hospitality and Luxury Goods.
The heart of this software’s power is its easy-to-use, intuitive main dashboard. This is where all collected data is aggregated in real-time and is the place for a user to initiate and evaluate their every action.
The dashboard shows mission progress, service and sales reports, photos taken in the field, GPS location tracking and more. From the dashboard, users can export the collected data and metrics to use them in other external software tools.
Monitoring the location of field teams and being able to assign data with position tags is of critical importance in order for users to be able to evaluate how their services differentiate from place to place, or spot any location-tied trends.
Apart from the evaluation factor, the GPS tracking abilities of GoSpotCheck can also be used for better efficiency in the assigning of missions. Team members are located in real-time and tasks are assigned to them according to their current position. This way issues are addressed immediately and fuel costs are dramatically decreased.
GoSpotCheck goes a step further in the sharing of valuable field information and feedback, allowing agents to capture photographs of their service/work or location and share them with their remote administrators through the software.
Every picture is linked to a set of data that concerns the field agent, location coordinates and assigned task so that admins can quickly determine what is happening and get visual feedback to accompany the quantitative data. In addition to this, all pictures can be exported to be shared with others, and there is no additional charge for multiple pictures.
When having to deal with large amounts of data, it is very important to be able to quickly search the database to find what you are looking for.
GoSpotCheck offers a powerful filtering system for users to search, based on the criteria they choose. The criteria may concern places, users, dates and even mission responses received. The best part though is that these filters can be further adjusted, making searches even more accurate.
Even when admins are not checking GoSpotCheck, they can feel completely connected with the software and their field teams, thanks to the alerting system that undertakes the important task of notifying users for predefined events.
These alerts can be generated when an event matches a saved filter or a mission response matches certain criteria. With email alerts, users of GoSpotCheck never miss an important event and are given the chance to act instantly wherever they are and whatever they are doing.
GoSpotCheck offers a flexible and secure application programming interface (API). The API allows customers to easily pull pictures and geo-tagged data into another database, and even use in business intelligence tools for the further analysis and enrichment of other knowledge bases.
One example of a popular integration is Salesforce, which is fully compatible with GoSpotCheck-extracted data. The tool’s GPS feature can also be managed by relative separate applications. GoSpotCheck also offers custom integration with any system for a price determined on a case-by-case basis.
GoSpotCheck doesn’t charge for data usage like other similar applications do, but instead, it charges based on how many people are going to use the software (including both administrators and field agents). Users can then complete as many missions, audits and reports as they want, as well as upload as many pictures as they would like without further surcharge. A two-week trial version is also available for those who want to test the software before buying.