GoSpotCheck Pricing, Features, Reviews & Comparison of Alternatives

GoSpotCheck

Mobile Task Management for Teams

4.84/5 (25 reviews)

GoSpotCheck overview

What is GoSpotCheck?

We help organizations manage tasks, drive them to completion, improve business value, & lower risk across dispersed teams & locations with an easy to use mobile app for frontline teams, and reporting dashboards for leaders. We digitize processes previously completed with pen-and-paper, Excel, Sharepoint, email, & internally-developed tools to create real-time visibility to the execution of key tasks. Our platform is used across functions to drive outcomes and reduce total cost of ownership in operations, health & safety, facilities, quality assurance, merchandising, sales & marketing, training, and customer experience.
www.gospotcheck.com

Pricing

Starting from
$35/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
GoSpotCheck screenshot: Basic reporting works out of the box to provide key insights about performance & trends, with no analyst labor required. Data populates in real-time & can be exported & paired with other data sets.GoSpotCheck screenshot: In a no-code admin dashboard, get rolled up insights about the status of work you've assigned and where outcomes are at risk.GoSpotCheck screenshot: Each account is configured with a custom data model reflecting your organizational design & ways of labeling people, locations, roles, regions, programs & more. This enables efficient task distribution & highly-structured reporting as tasks are completed.GoSpotCheck screenshot: As tasks are completed, data & photos flow in real-time to pre-configured dashboards for instant insights about performance & completion of work.GoSpotCheck screenshot: Create a mission bank to efficiently assign new tasks & projects. Edit missions that were already launched to react to changes in the marketplace without losing data previously collected.GoSpotCheck screenshot: Batch upload users & organize by role, team, territory & other properties. Create smart teams and integrate with systems of record for one source of truth so the right task is always assigned to the right person in the right location.GoSpotCheck screenshot: Organize your locations & accounts by the details that matter to you--district, region, banner, account type, or program. Batch upload, edit place detail in the web dashboard, sync with Sales Force, or add new places from the mobile app. GoSpotCheck screenshot: Drill down into user profile to have data-driven conversations & improve performance. Assign roles & permissions to define data access levels. Sync with other systems of records so user data always stays relevant & updated by role, location & more.GoSpotCheck screenshot: Using a drag-and-drop no-code form builder, create efficient workflows for dispersed teams in an easy to use task management dashboard with no technical skill set required. Mission responses are automatically date, time, and geo-stamped for data accuracy.GoSpotCheck screenshot: Design task lists with 12 task types, including Photo, Temperature, Count, Sliding Scale, Multiple Select, & more, to direct work & receive highly-structured insights about completion. Use conditional & branch logic to ensure relevance in the field.GoSpotCheck screenshot: Require live photo capture to ensure accurate visual confirmation & prevent users from uploading old images from camera rolls. App works in offline mode & automatically uploads images to the cloud when connectivity is reached. GoSpotCheck screenshot: Schedule time & frequency for task completion to prioritize work & ensure the right tasks are completed at the optimal times to create value for your business.GoSpotCheck screenshot: Alert teams to new tasks with push notifications on mobile devices & avoid critical information & assignments being lost in email and Sharepoint.GoSpotCheck screenshot: Advanced reporting is configured to monitor program KPIs, scorecard teams & locations, send automated alerts, and schedule recurring reporting to stakeholders. Data can be imported or exported for a 360-degree view of the customer.GoSpotCheck screenshot: Prioritize daily checklists & tasks and give teams context about the work to be completed & why it matters, all in one place, organized & accessible on their mobile device.GoSpotCheck screenshot: Digitize processes & help teams complete tasks quickly on mobile while giving you the data & visual confirmation you need about conditions across your locations.GoSpotCheck screenshot: Provide context and reference materials to improve outcomes & enable learning in the flow of work. Attach media including PDF, JPG, Excel, video, & URL to missions and tasks so teams have what they need at their fingertips & can stay focused on customers.GoSpotCheck screenshot: Notify users of new tasks to complete on mobile with easy-to-spot push notifications that alert busy teams on the sales floor & keep them focused on the priorities that matter & serving customers. GoSpotCheck screenshot: Capture temperatures wirelessly with Bluetooth thermometer IoT integrations to ensure complete data accuracy. Set thresholds for acceptable ranges & prescribe workflows to drive resolution & uphold food safety--keeping guests & team members safe.

GoSpotCheck reviews

Excellent
21

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.9
  5.0
Douglas Louro

Infinitely Adaptable!

Reviewed 2015-09-23
Review Source: GetApp

We have been utilizing GoSpotCheck to enable our business to support our workplace management services. The application is very stable and reporting is instant.

Pros
Easy to use, and very easy to demonstrate to our end users for use and reporting. This tool has enabled us to better manage our services and field teams more efficiently and effectively.

Cons
Still waiting for additional features such as barcode reading and a few others but overall there are really no "cons" of the software.

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

Debra Flanders

This is a phenomenal app for doing audits or work related business that needs questions anwered!

Used weekly for 1-2 years
Reviewed 2018-01-19
Review Source: Capterra

I got the best benefit of all and that is time. I do the questions and the job at the same time, and it walks me through the job as I do it. No room for error. When I am done, I am done.. no long debriefs after!

Pros
I love that this software lets me answer the audit based questions right now. I can go into a business and get the job done without having any extra work to do when I leave. I also love that it is so simple to use, and easy to get filled out. I have not had any problems with this app while I was using it and I have used it many times! This is definitely one I will be keeping!

Cons
The only problem i ever had with this app was trying to figure out how to start my audits. Once I figured out it was just touch and go, I never had another problem with it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kaitlin Ti

valuable for all sales teams

Used weekly for 6-12 months
Reviewed 2019-08-08
Review Source: Capterra

Pros
This is an amazing tool for sales teams that are in their field managing accounts and visiting retail stores. Gone are the days of paperwork and scanning/uploading files and hoping they make it into a report. We can easily manage teams that are on the road and have them capture the data, feedback, and photos we want to help grow our business

Cons
doesn't work with all phone types but most of our team is on iphone/ipad and that has been fine. For some companies you may need to provide your teams compatible devices

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Anonymous

Excellent App

Reviewed 2015-06-25
Review Source: GetApp

This is an excellent & easy to use survey app with great data & dashboard output. The surveys are easy to build & deploy, the responses are rolled into an easy to understand summary or downloadable for custom data manipulation, and their support team is excellent! We haven't run into any issues that were not immediately resolved or quickly corrected in-app.

Pros
Easy to deploy to team Easy to use Immediate & quick results on the dashboards Ability to create custom analysis through downloadable response data Quick response from support / customer service

Cons
No outstanding issues that haven't been resolved or corrected

Rating breakdown

Ease of use
Customer support

Minimize review

Joshua Taylor-Martin

GoSpotCheck is Amazing!

Reviewed 2015-06-25
Review Source: GetApp

We were looking for a solution to track retail execution that made sense to our employees in the field as well as would provide us usable, sortable data that was easy filter and organize. Ba-BAM GoSpotCheck has been all of these things and more. Their Customer Support has been amazing and they work with us to provide us what we need, help to ensure we are getting everything out of the platform, and are great partners in business.

Pros
Ease of functionality Great UI Smart platform for users and admin Great People Appropriately priced

Cons
Really couldn't offer too much here, 4moms loves GSC!

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

GoSpotCheck pricing

Starting from
$35/month
Pricing options
Subscription
Free trial
View Pricing Plans

We offer Essentials, Premium, and Enterprise packages with both per/user and per/location models. Our Essentials package starts at $8,400/year and includes up to 20 licenses; additional users are added at $35/user/month. We also offer additional levels of platform configuration and customization, BI tools for advanced reporting, dashboards and analytics, APIs for additional integrations, and enhanced photo reporting for enterprise teams. Please contact our sales team for a demo, a customized quote for your organization, and a list of customer referrals.

GoSpotCheck features

API
Activity Dashboard
Automatic Notifications
Data Import/Export
Inventory Tracking
Workflow Management

Activity Tracking (329 other apps)
Audit Trail (318 other apps)
Auditing (362 other apps)
Billing & Invoicing (301 other apps)
Compliance Management (385 other apps)
Customizable Reporting (415 other apps)
Document Management (316 other apps)
Document Storage (312 other apps)
Inventory Management (426 other apps)
Monitoring (301 other apps)
Real Time Data (340 other apps)
Real Time Reporting (300 other apps)
Reporting & Statistics (527 other apps)
Third Party Integration (430 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

GoSpotCheck is an advanced software tool that allows companies to gather real time retail data from field teams using their mobile devices. This way, processes are streamlined, decision making is accelerated and insight on what is happening in the field is enhanced. The usual emails, notes and spreadsheets are rendered obsolete, as all data is collected securely via the cloud.

The software is ideal for use in a number of different industries ranging from small businesses to large corporations. In general, GoSpotCheck is very beneficial in all cases of field-based sales, field service teams and field merchandisers that require management, coordination and monitoring.

The top features of the application include a robust real-time dashboard, the ability to structure data by location via GPS, provide visual proof using photos and apply filters for faster data searching, as well as custom-made missions with an alerting system, and role-based access. All data is conveniently stored in the cloud for seamless role-based access by members of a department.


What is GoSpotCheck?

The main purpose of GoSpotCheck is to allow companies to work faster and more efficiently by streamlining their processes, surveys and reports. Administrators can easily get a clear picture of their market, sales and campaign impact by using the program’s dashboard, and are then able to make informed business decisions in a timely manner.

Using GoSpotCheck, team members can focus their work where it matters most, boosting product sales while adjusting their retail execution with better precision. Real-time generated informative graphs, charts, stats and photos allow users to see what is happening in the field without leaving their desk.


Who is GoSpotCheck For?

While GoSpotCheck can be helpful for a wide variety of business sizes and industry sectors, it is mainly aimed at companies that rely on field teams of merchandisers, sales reps or service technicians. Being incredibly scalable and customizable, it can be useful for any mission or purpose no matter the level of specialization.

GoSpotCheck administrators often fill the role of Sales Manager, Marketing Director or Marketing Analyst within their company. Currently, GoSpotCheck is being used by companies who deal with Consumer Packaged Goods, Alcohol Beverages, Quick Service Restaurant as well as Hospitality and Luxury Goods.


Main Features

Real-time dashboard

The heart of this software’s power is its easy-to-use, intuitive main dashboard. This is where all collected data is aggregated in real-time and is the place for a user to initiate and evaluate their every action.

The dashboard shows mission progress, service and sales reports, photos taken in the field, GPS location tracking and more. From the dashboard, users can export the collected data and metrics to use them in other external software tools.

GPS-based data structure

Monitoring the location of field teams and being able to assign data with position tags is of critical importance in order for users to be able to evaluate how their services differentiate from place to place, or spot any location-tied trends.

Apart from the evaluation factor, the GPS tracking abilities of GoSpotCheck can also be used for better efficiency in the assigning of missions. Team members are located in real-time and tasks are assigned to them according to their current position. This way issues are addressed immediately and fuel costs are dramatically decreased.

Photos

GoSpotCheck goes a step further in the sharing of valuable field information and feedback, allowing agents to capture photographs of their service/work or location and share them with their remote administrators through the software.

Every picture is linked to a set of data that concerns the field agent, location coordinates and assigned task so that admins can quickly determine what is happening and get visual feedback to accompany the quantitative data. In addition to this, all pictures can be exported to be shared with others, and there is no additional charge for multiple pictures.

Filtered data searching

When having to deal with large amounts of data, it is very important to be able to quickly search the database to find what you are looking for.

GoSpotCheck offers a powerful filtering system for users to search, based on the criteria they choose. The criteria may concern places, users, dates and even mission responses received. The best part though is that these filters can be further adjusted, making searches even more accurate.

Real-time alerts

Even when admins are not checking GoSpotCheck, they can feel completely connected with the software and their field teams, thanks to the alerting system that undertakes the important task of notifying users for predefined events.

These alerts can be generated when an event matches a saved filter or a mission response matches certain criteria. With email alerts, users of GoSpotCheck never miss an important event and are given the chance to act instantly wherever they are and whatever they are doing.


Integrations

GoSpotCheck offers a flexible and secure application programming interface (API). The API allows customers to easily pull pictures and geo-tagged data into another database, and even use in business intelligence tools for the further analysis and enrichment of other knowledge bases.

One example of a popular integration is Salesforce, which is fully compatible with GoSpotCheck-extracted data. The tool’s GPS feature can also be managed by relative separate applications. GoSpotCheck also offers custom integration with any system for a price determined on a case-by-case basis.


Pricing

GoSpotCheck doesn’t charge for data usage like other similar applications do, but instead, it charges based on how many people are going to use the software (including both administrators and field agents). Users can then complete as many missions, audits and reports as they want, as well as upload as many pictures as they would like without further surcharge. A two-week trial version is also available for those who want to test the software before buying.


Bottom Line

  • Intuitive Dashboard
  • GPS Utilization
  • Securely Encrypted Cloud
  • Alerts System
  • Powerful Filtering

Additional information for GoSpotCheck

Key features of GoSpotCheck

  • 12 Task Types
  • API
  • Alerts + Escalations
  • Attainment Reporting
  • Audits + Surveys
  • Automation
  • Barcode Scanner
  • Benchmarking
  • Bluetooth Thermometer IoT Integration
  • Catalogs
  • Conditional + Branch Logic
  • Content Sharing
  • Dashboards
  • Data Capture
  • Data Model Configuration
  • Data Visualizations
  • Email Alerts
  • GPS, Date + Time Stamp
  • Image Recognition + ML
  • In-App CRM
  • Leaderboards
  • Live Customer Support
  • Location History
  • Maps
  • No-Code Form Builder
  • Offline Mode
  • One-Time, Recurring + Scheduled Tasks
  • Photo Capture
  • Photo Reporting
  • Push Notifications
  • Real-Time Reporting + Analytics
  • Role-Based Access
  • SSO
  • Salesforce Integration
  • Scorecarding
  • Smart Teams + Place Groups
  • Temperature Capture
  • Unlimited Cloud Storage
  • Workflows
View All Features

Benefits

• Data models that reflect your organizational design: Enable efficient task assignment at scale with smart team, location, task and conditional execution management logic
• Low-code/no-code drag-and-drop task engine: Streamline task assignment and return structured data and analytics upon completion to drive rapid decision-making
• Time parameters for task availability: Help teams prioritize and schedule work efficiently and react quickly to changing conditions and directives
• Bluetooth thermometer IoT sensor integration: Produce accurate readings and alerts on readings outside acceptable thresholds to protect consumers
• Authorized product catalogs assigned to locations, teams or programs: Increase auditing speed and localization
• Location history: Ensure business continuity, institutional data, and streamlined reporting on past task completion and compliance regardless of staff changes
• Photo capture, machine learning, AI, computer vision, and image recognition: Drive field rep efficiencies, increase data accuracy, and localize sets at scale for incremental revenue
• Photo reporting with advanced tagging, filtering, sorting and sharing capabilities: Create shared consciousness and proof of work through photos
• Content sharing: Provide reference materials in diverse formats to ensure context in the flow of work and improve efficiency in program communication and information retrieval, including PDF, JPG, video, HTML and more
• Advanced reporting with intuitive data visualizations populated in real-time: Pinpoint opportunities and speed resolution following your organizational design and ways of working
• GPS time/date stamp and offline capabilities: Drive accountability, ensure productivity, and protect against data loss in spotty WiFi areas
• Escalated alerts, issue resolution, flexible workflows, and business insights: Operationalize data captured on the frontline in real-time to speed resolution