Very comprehensive and intuitive, easy to use! This product provides great visuals and an easy-to-use reporting tool! I was very happy with it!Read the full review
No other App has the hands on customer service and guidance than this app. It's easy to use and an incredibly useful product. Easy to build "missions" that are customizable to your company, allowing for pictures to be added easily and the GPS right on target when you are in a location. Your ...Read the full review
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Pricing for GoSpotCheck is determined by a number of factors. Schedule a demo to get customized pricing for your company.
GoSpotCheck is an advanced software tool that allows companies to gather real time retail data from field teams using their mobile devices. This way, processes are streamlined, decision making is accelerated and insight on what is happening in the field is enhanced. The usual emails, notes and spreadsheets are rendered obsolete, as all data is collected securely via the cloud.
The software is ideal for use in a number of different industries ranging from small businesses to large corporations. In general, GoSpotCheck is very beneficial in all cases of field-based sales, field service teams and field merchandisers that require management, coordination and monitoring.
The top features of the application include a robust real-time dashboard, the ability to structure data by location via GPS, provide visual proof using photos and apply filters for faster data searching, as well as custom-made missions with an alerting system, and role-based access. All data is conveniently stored in the cloud for seamless role-based access by members of a department.
The main purpose of GoSpotCheck is to allow companies to work faster and more efficiently by streamlining their processes, surveys and reports. Administrators can easily get a clear picture of their market, sales and campaign impact by using the program's dashboard, and are then able to make informed business decisions in a timely manner.
Using GoSpotCheck, team members can focus their work where it matters most, boosting product sales while adjusting their retail execution with better precision. Real-time generated informative graphs, charts, stats and photos allow users to see what is happening in the field without leaving their desk.
The heart of this software's power is its easy-to-use, intuitive main dashboard. This is where all collected data is aggregated in real-time and is the place for a user to initiate and evaluate their every action.
The dashboard shows mission progress, service and sales reports, photos taken in the field, GPS location tracking and more. From the dashboard, users can export the collected data and metrics to use them in other external software tools.
Monitoring the location of field teams and being able to assign data with position tags is of critical importance in order for users to be able to evaluate how their services differentiate from place to place, or spot any location-tied trends.
Apart from the evaluation factor, the GPS tracking abilities of GoSpotCheck can also be used for better efficiency in the assigning of missions. Team members are located in real-time and tasks are assigned to them according to their current position. This way issues are addressed immediately and fuel costs are dramatically decreased.
GoSpotCheck goes a step further in the sharing of valuable field information and feedback, allowing agents to capture photographs of their service/work or location and share them with their remote administrators through the software.
Every picture is linked to a set of data that concerns the field agent, location coordinates and assigned task so that admins can quickly determine what is happening and get visual feedback to accompany the quantitative data. In addition to this, all pictures can be exported to be shared with others, and there is no additional charge for multiple pictures.
When having to deal with large amounts of data, it is very important to be able to quickly search the database to find what you are looking for.
GoSpotCheck offers a powerful filtering system for users to search, based on the criteria they choose. The criteria may concern places, users, dates and even mission responses received. The best part though is that these filters can be further adjusted, making searches even more accurate.
Even when admins are not checking GoSpotCheck, they can feel completely connected with the software and their field teams, thanks to the alerting system that undertakes the important task of notifying users for predefined events.
These alerts can be generated when an event matches a saved filter or a mission response matches certain criteria. With email alerts, users of GoSpotCheck never miss an important event and are given the chance to act instantly wherever they are and whatever they are doing.
GoSpotCheck offers a flexible and secure application programming interface (API). The API allows customers to easily pull pictures and geo-tagged data into another database, and even use in business intelligence tools for the further analysis and enrichment of other knowledge bases.
One example of a popular integration is Salesforce, which is fully compatible with GoSpotCheck-extracted data. The tool's GPS feature can also be managed by relative separate applications. GoSpotCheck also offers custom integration with any system for a price determined on a case-by-case basis.
GoSpotCheck doesn't charge for data usage like other similar applications do, but instead, it charges based on how many people are going to use the software (including both administrators and field agents). Users can then complete as many missions, audits and reports as they want, as well as upload as many pictures as they would like without further surcharge. A two-week trial version is also available for those who want to test the software before buying.
Very comprehensive and intuitive, easy to use! This product provides great visuals and an easy-to-use reporting tool! I was very happy with it!
No other App has the hands on customer service and guidance than this app. It's easy to use and an incredibly useful product. Easy to build "missions" that are customizable to your company, allowing for pictures to be added easily and the GPS right on target when you are in a location. Your personalized dashboard is easy to read and the reports you glean from your data are professional and useful. Can't say enough about GoSpotCheck and the GoSpotCheck team!
We have been utilizing GoSpotCheck to enable our business to support our workplace management services. The application is very stable and reporting is instant.
Easy to use, and very easy to demonstrate to our end users for use and reporting. This tool has enabled us to better manage our services and field teams more efficiently and effectively.
Still waiting for additional features such as barcode reading and a few others but overall there are really no "cons" of the software.
Time used: 1-2 years
We use GSC while in retail stores to keep track of competitive products, promotions and changes as well as to report on training, discussions and merchandising of our products. It's easy to use/navigate and has been a great tool for keeping track of store information.
Easy to understand, use and navigate.
I'd like it to be able to find the store I'm in even if it's not in our pre-uploaded "list" - ie: could bring up all baby stores in the area since that's what I always click on.
Time used: Less than 6 months
Excellent resource to gauge/measure key performance indicators in field with real time dynamic reporting capabilities. Customer support is best in class. Highest recommendation!
dynamic reporting customer support ease of use
none - every issue identified across organization resolved quickly by knowledgeable and accessible support
Time used: 1-2 years
The team at GSC make you feel like you are their only customer, their attention and willingness to help and advise should be the standard for every customer service/tech support nationwide. They know their product inside and out and have never stumbled in an explanation or a tutorial. Their follow up and reassurance that they are there for you is fabulous. The application is easy to use - setting up custom missions for your company is a matter of following walk thru instructions. The reporting is professional and easy to view.
Ease of use works as easily with Android as it does with iPhone Customer Service/Tech Support top notch
The application and contract is expensive.
Time used: Less than 6 months
Appreciate the ease of use and ability to create purposes with each visit. Keeps all date organized and follow up information useful/on hand when needed.
GoSpotCheck has just gone from strength to strength and the ease of use and functionality can not be faulted!
This is a simple way for me to track pertinent data during retail location visits. It allows for easy categorizing and future sorting of necessary information, as well as photos. I have had a few tech issues in the past, but the customer service has been fantastic and worked hard to resolve the issues. I highly recommend using this app!
Pros: real-time results, easy charts to review metrics, online access, conducted by mobile phone entries, multi-user capabilities, PDF and Excel report recaps. Cons: not compatible with Windows phones, but does work with all other "smart" phones. I have been using GSC for two years in an advanced "Administrator" role. It is easy to create surveys-missions, add users, place groups, and people groups. At Beam Suntory, we now use GoSpotCheck to administer many of our Sales Incentive programs to track and document through validation. Only caution is to manage how many surveys are out at a given time.
While GoSpotCheck can be helpful for a wide variety of business sizes and industry sectors, it is mainly aimed at companies that rely on field teams of merchandisers, sales reps or service technicians. Being incredibly scalable and customizable, it can be useful for any mission or purpose no matter the level of specialization.
GoSpotCheck administrators often fill the role of Sales Manager, Marketing Director or Marketing Analyst within their company. Currently, GoSpotCheck is being used by companies who deal with Consumer Packaged Goods, Alcohol Beverages, Quick Service Restaurant as well as Hospitality and Luxury Goods.Read the full GetApp Analysis