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GSMtasks Logo

Delivery & task management with route optimization

Last updated: October 2024

GSMtasks - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is GSMtasks?

GSMtasks is a delivery, task & field service management solution with route & task optimization capability for any company that manages a mobile fleet of drivers, couriers & technicians. GSMtasks serves a variety of organizations including maintenance repair, home delivery, bike repair, logistics, and more. The solution provides a full overview of the mobile workforce and helps analyze the daily work of employees with ease.

Managers, assistants, and dispatchers can be informed on where their workers are, as well as keep up-to-date with the status of daily tasks in real-time. A complete data analysis provides information on each driver’s movements, how much time they spend in a certain location, if they are completing their assigned tasks, and how long they’ve been driving that day. GSMtasks’ dashboard helps ensure all the day’s work is completed.

GSMtasks' field service management features include a calendar with drag and drop functionality that ensures optimal planning of the crew’s daily schedules. The solution’s mobile app provides all relevant client information at the worker’s fingertips, including up-to-date task lists, attached documents, client information and signatures, and more. GSMtasks also enables users to assign tasks to other drivers who can best complete a particular unfinished task.

GSMtasks’ route optimization features ensure the fastest driving route for each mobile worker, helping organizations to decrease costs and increase efficiency. The solution takes into account how much time is required to complete a task, where the next task is located, and where the worker will be when all tasks are completed.

Benefits of using GSMtasks

  • GSMtasks' route & task optimization feature ensures the fastest route each time and takes into account the required amount of time it takes to complete a task, while also decreasing fuel costs and reducing driver downtime.

  • A real-time, colour coded visualization of daily tasks, their locations & statuses on the web dashboard and the employee's mobile app.

  • GSMtasks routing engine saves hours on manual fleet management planning., minimizing windshield time and maximizing the capacity of the fleet with shorter routes.

  • A digital proof of delivery can be filled in and signed by the client from the GSMtasks's mobile app, including the possibility to add a photo to the digital document.

  • Custom meta-fields allow users to display extra details for the employees in the field.

  • Trigger-based SMS and E-MAIL notifications can be used to inform customers when employees start and complete tasks, or are on the way (tracking link included).

  • GSMtasks enables integration with current systems including CRM, warehouse, and sales providing a seamless flow of information.

  • With GSMtasks' calendar view, organizations can ensure client satisfaction by optimizing crew schedules, ensuring workers can complete all assigned tasks.
  • Starting from

    17

    /user

    Per month

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    GSMtasks's key features

    Most critical features, based on insights from GSMtasks users:

    Delivery Tracking
    GPS
    Mobile Access
    Route Optimization
    Scheduling
    Routing

    Features

    4.6

    /5

    34

    Ease of use

    4.7

    /5

    34

    All GSMtasks features

    Real-Time Updates
    Reporting/Analytics
    Real-Time Monitoring
    Service History
    Shipment Tracking
    Driver Management
    Proof of Delivery
    Drag & Drop
    Customizable Fields
    Job Management
    Live Driver Tracking
    Maintenance Scheduling
    Transportation Management
    Alerts/Notifications
    Dispatch Management
    Work Order Management
    Contact Database
    Customizable Forms
    Order Management
    Technician Management
    Performance Metrics
    Order Entry
    Mobile Signature Capture
    Recurring Tasks
    Route History
    Shipping Management
    Status Tracking
    Strategic Planning
    Surveys & Feedback
    Task Scheduling
    Territory Management
    Third-Party Integrations
    Trip Logs
    Accounting Integration
    Activity Tracking
    API
    Automated Scheduling
    Barcode Recognition
    Barcoding/RFID
    Calendar Management
    CRM
    Customer Database
    Customer Management
    Driver ETA
    Driver Settlements
    Employee Management
    Fleet Management
    Food Delivery Dispatching
    For Courier Services
    For Restaurants
    Geofencing
    Geographic Maps
    Live Tracking
    Load Optimization
    Location Tracking
    Mileage Tracking

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    GSMtasks pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money

    4.7

    /5

    34

    Starting from

    17

    /user

    Per month

    GSMtasks support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    GSMtasks reviews

    Overall rating

    4.7

    /5

    34

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.28/10
    Rating distribution

    5

    4

    3

    2

    1

    27

    6

    0

    1

    0

    Pros
    Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have.
    Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me.
    Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs.
    Cons
    Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
    We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient.
    IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.

    GSMtasks FAQs

    Q. What type of pricing plans does GSMtasks offer?

    GSMtasks has the following pricing plans:
    Starting from: $17.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

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    Q. Who are the typical users of GSMtasks?

    GSMtasks has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does GSMtasks support?

    GSMtasks supports the following languages:
    Spanish, French, Finnish, English, Polish


    Q. Does GSMtasks support mobile devices?

    GSMtasks supports the following devices:
    Android, iPad, iPhone


    Q. Does GSMtasks offer an API?

    Yes, GSMtasks has an API available for use.


    Q. What other apps does GSMtasks integrate with?

    GSMtasks integrates with the following applications:
    Adobe Commerce, WooCommerce, QuickBooks Online Advanced, Shopify


    Q. What level of support does GSMtasks offer?

    GSMtasks offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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