HelloSign Pricing Plan & Cost Guide

HelloSign

Free, web & mobile electronic signature platform

4.62/5 (301 reviews)

HelloSign Pricing

Starting from: $15.00/month

Pricing model: Free, Subscription

Free Trial: Available

Free: $0

Pro: $15/month

Business: $50/month

Enterprise: Contact HelloSign for pricing information.

API: starts at $99/month

Competitors Pricing

Warehouse Management System

Pricing model: One Time License

ECOUNT

Starting from: 55.00/month
Pricing model: Subscription
Free Trial: Available

REALTRAC

Starting from: 189.00/month
Pricing model: Subscription

Veeqo

Starting from: 156.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

HelloSign Pricing Reviews

Pros

  • Overall, I am very pleased with HelloSign and feel that it is the best software in that particular field of expertise.Brittany T.Read the full review
  • We use this software daily and have had great luck with their templates. Our customers have also let us know the software is easy to use, and they love being able to e-sign documents.Verified ReviewerRead the full review
  • Customer service is very responsive and they have a good support knowledgebase. Other things I appreciate is the ease of Google integration for sign-on and also signing docs right out of a Google doc.Krista B.Read the full review

Cons

  • The only and biggest con to HelloSign is the inability to sign in blue ink. This is frustrating as a lot of our documents require signatures in blue, rather than black ink.Christine B.Read the full review
  • With very long documents, the buttons to go directly to the interactive part of the document does not work very well.Verified ReviewerRead the full review
  • Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload.Richelle Marting J.Read the full review
96%
recommended this to a friend or a colleague

25 reviewers had the following to say about HelloSign's pricing:

Anonymous

HelloSign is Easy to Use like its Suite of other "Hello" Tools

Used monthly for 2+ years
Reviewed 2019-08-29
Review Source: Capterra

Needed to get a quick online solution to document verification.

Pros
HelloSign is a cheap alternative to review documents and get official signature from clients. I started out using HelloFax which was a cheap and easy to use online fax machine to deliver client documents.

Cons
It lacks many powerful tools that another more expensive tool may have, but for its price point and purpose, it does its job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michelle P.

Easy to use

Used monthly for 1-2 years
Reviewed 2019-09-17
Review Source: Capterra

No issues at all. Never had to call them because it’s so user friendly.

Pros
Very easy to learn. Basically no need to read any instructions. Monthly free program makes me feel comfortable using it without making a payment.

Cons
It’s price is great. Better than most competitors but not the cheapest. I still think it’s a great value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Eva C.

Good functionality

Used occasionally for less than 6 months
Reviewed 2019-10-19
Review Source: Capterra

Good functionality so far, but not yet the best. Price and functionality should be taken care of.

Pros
My first time using HelloSign was 8 months ago. I didn't know there's a software/app like HelloSign. Before, I just screenshot my signature. Now, I know how to use apps like this and I'm glad I can edit a little in the document before signing. Good thing, it will send an email to notify the user to sign that document.

Cons
I wish the pricing could be a little bit cheaper. More features and more functionality, I guess, should be added.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Karen S.

Terrible. Expensive product, poor customer service.

Used occasionally for less than 6 months
Reviewed 2018-04-11
Review Source: Capterra

None.

Pros
Not much. Adobesign is much better and cheaper. You only get to upload and use one template. Who only has one template that they need to use?

Cons
Expensive. No customer service. No warning before they charge you for an entire year when your 30 day trial is over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Beverly B.

HelloSign makes the signing process a breeze.

Used daily for 2+ years
Reviewed 2020-05-07
Review Source: Capterra

Overall, HelloSign has delivered the program options we need at a very affordable price.

Pros
HelloSign is very straight forwarded. Anyone could use this program. I literally had it set up and ready to go in minutes. It has always worked and not failed us once. Our clients find it easy to use on their end also. HelloSign also has an amazing price structure. When they say unlimited, they mean unlimited. We were with a competitor of HelloSign for several years, sending out the same number of envelopes over those years then suddenly, they decided our "unlimited" package didn't cover that amount and we would have to move to a much higher package. The increase was several thousand dollars. Just ridiculous. I have not had any hint of this problem with HelloSign.

Cons
The only con with HelloSign is there isn't as many optional features as there are with other programs. For instance, optional dropdown fields. HelloSign does give a text box option but that can't be restricted to only a few options. They also don't offer extensive reports. At least not in the package we are currently on. For the price difference, I am okay with that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Adi R.

HelloSign won over others

Used monthly for 1-2 years
Reviewed 2021-06-29
Review Source: Capterra

Overall, it's worked well and we appreciate they have the Fax option, too. We wish it were a bit cheaper, as well, since our use isn't major (or that they have other plans), but it's better than some other options out there.

Pros
Easy to use, efficient, clean, and organized, and they seem to improve upon the functions. It's also more affordable than other products.

Cons
Some of the functionality isn't ideal, like templates and placeholders. The latter was recently improved a bit, but using a template is tough and unreliable, so we have to upload the same document and then edit it over and over for it to work correctly.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Mark M.

Small price - little support

Used weekly for 6-12 months
Reviewed 2019-11-18
Review Source: Capterra

the product itself was easy to use and less expensive than some competitors BUT as soon as I had an issue it became evident that they are less expensive because they provide very limited customer support. I have spent more time trying to resolve the billing issue(s) at this point than the savings I recognized by switching from our prior provider.

Pros
Pricing and basic platform that was easy to learn and utilize.

Cons
Customer support 24-72 hours to respond. Billing issue ongoing for 3 weeks - have been charged for 3 annual plans and have yet to resolve. Customer support send the same boiler plate response that is generated 1-3 days after the email I send.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kostas K.

Electronic signatures for millennials

Used weekly for less than 6 months
Reviewed 2019-04-15
Review Source: Capterra

Pros
Very easy to use, price-wise it's cost effective and makes sense

Cons
Nothing really. I don't feel there are any cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sarah W.

Got us contracts back faster

Used monthly for 1-2 years
Reviewed 2019-03-19
Review Source: Capterra

Love Hello Sign! Has really helped us get in paperwork from folks who are unresponsive or slow decision makers.

Pros
Hello Sign is easy to use and effective at getting prospects/ customers to sign contracts or renewal quotes. Documents are very easy to edit and assigning signatures is a breeze!

Cons
I've liked everything about it so far. However, the buck pricing is rather expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Renee S.

Signing Made Easy

Used monthly for less than 6 months
Reviewed 2020-02-04
Review Source: Capterra

The software is easy to use and provides quick access for turnaround after all signatures have been made. My clients appreciate that and always have access to their documents.

Pros
HelloSign is easy to use and navigate. My clients appreciate the quick turn around and access to their signed documents.

Cons
The cost is above my price point for the service and I have considered other avenues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Simple, affordable tool for sending out bulk NDAs and documents for digital signage

Used monthly for 1-2 years
Reviewed 2019-01-11
Review Source: Capterra

We needed to send out a heap of NDAs for a product we were working on, and HelloSign was the best option to set up a template and send out bulk emails.

Pros
Value for money. Reliable digital signage request emails. Useful dashboard and easy to set up document editor.

Cons
The template feature was very limited for low end plans.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Document Management Apps Review of HelloSign

Used monthly for 6-12 months
Reviewed 2019-10-11
Review Source: Capterra

My overall experience has been very good to-date and I would very happily recommend HelloSign to customers and friends

Pros
Awesome tool, I can stop using HelloSign mostly for contracts and agreements. I like the user interface very friendly lean and easy to use. Pricing if affordable

Cons
Not much to add here as I am very happy with the product and when benchmarked with other Document/Authorization Management tools the pricing is fair

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Matthew B.

Easy, and cheap

Used weekly for 2+ years
Reviewed 2021-01-22
Review Source: Capterra

Overall, it's worked great for our business. Inexpensive. Simple.

Pros
Cheaper than DocuSign and appears to be just as good. We use this software all the time to make signing simple agreements easy for our customers.

Cons
I wish the basic account would allow you to have more users and more templates; that would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeffrey D. K.

Delightfully simple online signature program

Used monthly for 6-12 months
Reviewed 2018-11-13
Review Source: Capterra

HelloSign provided an easy to use and easy to implement document execution solution for our office. It had no software to install, was entirely web based, and required no instruction for our clients in executing documents.

Pros
Ease of use was what set HelloSign apart from comeptitors.

Cons
Cost. Expensive compated to competitors.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Paul P.

Predatory Billing

Used daily for less than 6 months
Reviewed 2020-11-17
Review Source: Capterra

Terrible!!

Pros
Price was cheaper than Docusign. The business practice is very deceptive. Although I went over the trial period, I was charged for the remainder of the 12 month. There were no room for discussion. If this was a reputable business they would at least given a partial refund. I don't want to use this service but they will not let you off the hook. This business practice alone show how desperate they are for business. Must have very few users to generate revenue.

Cons
Its just inferior to Docusign. Not easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Benjamin d.

Very good functionality for free account

Used monthly for free trial
Reviewed 2020-10-29
Review Source: Capterra

For a free account, the user experience is outstanding. It does what it's supposed to do without any frills/hassle. I'm currently evaluating this vs other e signature software and am leaning on purchasing a paid plan for my team.

Pros
User friendly right off the bat Free account does not expire Paid account gives unlimited signature requests and is cheaper compared to other e signature apps Extensive On line support available through FAQ articles in their website

Cons
Free account is limited to only three signature requests per month

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Arwa N.

Easy and secure

Used daily for 1-2 years
Reviewed 2019-07-31
Review Source: Capterra

Pros
This is a great tool to get documents signed electronically from clients.

Cons
The cost. It's definitely expensive and not very competitive against Docusign

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Simple & Easy to use!

Used weekly for less than 6 months
Reviewed 2020-11-17
Review Source: Capterra

Very satisfied. Looks professional without the insane price tag!

Pros
Very easy to adjust to and straight to the point.

Cons
I wish you would include the ability to send invoices and receive payments.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Mayowa A.

Eliminates the stress of physical contract signing.

Used daily for 1-2 years
Reviewed 2018-03-21
Review Source: Capterra

Pros
Hellosign helps eliminate the stress associated with physical contract or agreement signing. It is faster ,cheaper and easy to use. Our clients like the ease at which they are able to append their signature to a contract online ,right from the comfort of their office.

Cons
Hellosign solves a basic but yet important problem faced by businesses and thus I have no complaints about this program for now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Super easy to use for a document signer

Used monthly for 1-2 years
Reviewed 2018-03-11
Review Source: Capterra

Pros
It's super easy to use and get your documents et up for others to provide their electronic signatures on them.

Cons
The pricing is a bit higher than other competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jacob P.

Going digital has never been so easy!

Used daily for less than 6 months
Reviewed 2018-06-13
Review Source: Capterra

Going all digital with our HR and Payroll documents.

Pros
I was able to get our organization up and running on HelloSign in about an hour. The templates feature is great and makes getting people to sign documents super easy. They also offer a 25% discount to non-profit organizations, making it one of the lowest cost for non-profit organizations

Cons
I wish we have more than 5 templates on our business account. We can upgrade for more, but just trying to keep cost low and only need 1-2 more templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julia A.

No complaints

Used daily for 1-2 years
Reviewed 2021-11-10
Review Source: Capterra

Amazing and no complaints. I would've stayed on it. Seems virtually the same as DocuSign which we use now.

Pros
Loved this solution. It did everything I needed for managing contracts.

Cons
We ended up switching solutions because of the price, I believe.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Excellent software, good value

Used monthly for 2+ years
Reviewed 2018-12-16
Review Source: Capterra

Pros
Very easy to use - no setup needed. The various features to set up a document for e-signature are very easy to use. It's also possible to sign and download the document for free if you are the only one signing. The alerting system is also very good. Overall very good software and good value for the price.

Cons
Wish it had more advanced functionalities and complex workflows when you have many counterparties, similar to Ironclad, but that's OK.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Revolutionised my signing process

Used daily for 1-2 years
Reviewed 2018-04-10
Review Source: Capterra

Pros
Many signers are possible to be added. Very intuitive interface. User friendly. Price is good also.

Cons
Depending on which browser you use, the add of spaces to enter initials, signatures and stuff can be a bit tricky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christine L.

Contract management must

Used monthly for 2+ years
Reviewed 2021-07-29
Review Source: Capterra

Pros
The tracking provided through this application has tremendously helped our business to stay on top of our contracts. The ease of getting approval from potential clients minimizes hassling clients and no lost contracts. Also the detailing of times and dates printed onto the contract as they happen make this tool a great and must have tool for contract management.

Cons
The only complaint was the pricing for organizations that are not as large.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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