Dropbox Sign Pricing

I like the ease of the software but some basic features need to be really considered.

Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.

Thanks so much for taking the time to share your experience, Jenny. Our marketing team monitors all feedback we get on Capterra and works to pass it to our product team. I'll be sure to let them know your feedback about our support team and our response time. We're working to improve all the time and thank you again for taking the time.

Hellosign makes getting legally binding documents signed for my small business affordable and easy to manage.

Nothing, I have had zero cons with Hellosign.

Thanks so much for taking the time to share your experience, Hope. It makes a difference to folks who are new to eSignature! Thank you again!

As a real estate development and management company, it is important to be able to clients and partners with documents for electronic signature. Being able to view, sign and complete the process (and repeat) is important for creating efficiencies and growing.

The one main drawback I've seen so far is that templates are not able to be edited during a send. If I need to change one field for a unique reason, I would have to create a completely new template. Also, there is no way to edit a document after being send (prior to anyone signing). It would be nice to be able to make amendments to a document (and recirculate to signers) instead of having to recreate.

Thanks so much for taking the time to share your experience, Rich. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send-editing to our product team. Thank you again!

Price, easy to use, secure, electronic signature

Nothing really. I changed systems and the E-signature was included, so I didn't need HelloSign anymore.

It is easy to use, set up and explain, it saves paper and printer ink and makes our workflow much easier now that we are geographically dispersed

It's expensive, but so are each of its competitors, so what can you do?

Thanks so much for taking the time to share your experience, Brett. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing to our product team. Thank you again!

I entered the workforce 10 years ago. The company I worked at was a heavy deal and sign off company, and I was constantly running around the office with a manila folder and a pen to get signatures from everyone I needed. If I lost my document before getting the 10 signatures I needed, I would have to start all over from the bottom of the chain. If HelloSign existed when I was an assistant, I would...

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There is nothing that I don't like about this software. I'm struggling to think of something that frustrates me -- ah. Here's one: sometimes, when you upload a contract and there's not enough height on the lines, it's difficult to create signing fields that don't overlap. But, to be fair, that's a problem that can be fixed with us.

We love the pricing, the fact that it is extremely user friendly, secure, ESIGN compliant.

We do not like the way bulk send is set up. Bulk send would be extremely useful for us but we need to see the individual documents listed under documents to ensure a smooth workflow. We also would like if there were repeat fillable boxes in addition to name, email, etc. for example, our documents require DOB and SSN and other fields to be repeated and the applicant has to input it manually every time

Thanks so much for taking the time to share your experience, Kaela. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about bulk sending capabilities and smart fields to our product team. Thank you again!

Very easy to use, we deal with many elderly clients and it is very simple to walk them through the process even they are new to the internet.

The lease thing I like is that other software's aren't as easy or convenient

Thanks so much for taking the time to share your experience, Barbara. It makes a difference to folks who are new to eSignature! Thank you again!

ULIMITED Document Send4Signature(s) actually translates into UNLIMITED without ANY 'fine print' surprise limitations under some 'fair use' policy garbage. THIS was the a huge

I wish the HelloSign APP was available in Canada. No idea why it's not. Makes ZERO sense to me. I can still access it on my phone but I have to sign in using a mobile browser, and THAT means my use can be tracked by companies like Google and Samsung... I DO NOT LIKE THAT! I like an APP that I click on and I'm right there to do business without the extra strokes and 2FA. That annoys me.

Thanks so much for taking the time to share your experience, William. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the 2fa barriers in Canada to our product team. Thank you again!

The software is really user friendly. We switched over from a competitor due to the lower price with HelloSign. They fit our needs perfectly and we love that we don't get limited to how many documents we can send a year which was an issue with every single competitor I have come across with.

You can't modify a document after it's been sent. Sometimes one customer has signed but the document isn't complete until all parties have signed. This is the only flaw I have seen. It can make it difficult as sometime we decide only one customer signature is good, then we can't simply remove the other person who won't sign off of it. This makes us have to recreate the entire envelope to resend to customer and explain to them why they are resigning. Having this feature would save everyone a lot of time and would be greatly appreciated.

HelloSign is extremely easy to use. There's basically no training required. It's all straightforward. Items can be required or optional. Text fields, signatures, initials, etc., can be added by drag and drop. Templates can be created from any document. It's also very low cost compared to similar products.

We use HelloSign through Brokermint for real estate brokerage transactions. I wasn't able to save an e-sign document draft, then come back to finish it later. I had to either complete the document or lose it. There isn't a strike through feature, as is common with these products, so the workaround is to insert a text box over existing text and use underscores to strike it. I'm required to add a signer to every document, even if it's myself, but sometimes I just want to add a textbox and save it without needing a signature. Also, as an admin, I wanted the ability to access documents of users, but I don't think that's possible. I was only able to access documents to which I was the creator or a signer.

We were using a different product prior to switching over to HelloSign but that one got way too expensive. When we found this product it was exactly the same processes and detail only at a rate that us as a company could afford. We loved this so much we even brought another of our friends over to the product as well!

It would be nice it we could resend documents to customers through the mobile app, that would give me the ability to literally work from anywhere at any time but it is still better than anything else we reviewed or looked at purchasing

Thanks so much for taking the time to share your experience, Ashley. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about mobile app sending to our product team. Thank you again!

Very similar to the more pricer versions out there.

I wish you can delete parts of pages once the document is uploaded. Also, making the drag and drop a bit easier.

Thanks for sharing your feedback Abraham! While you can't delete parts of documents you can change out documents when editing the signature request or add new ones entirely.

Price, ease of use, features and it’s setup is so easy.

Not much to not like. Provides the same service if not better than DocuSign for almost none of the cost.

Thanks so much for taking the time to share your experience, Joe. It makes a difference to folks who are new to eSignature! Thank you again!

Ease of use and accessibility to the database of stored documents is excellent.

The uploaded database "forgets" emails of uploaded clients very regularly, even from an adjustment between versions of the document... very poor. Also the customer service is terrible. There is no interactivity, only FAQs and being part of a group or team presentation, not actually able to directly answer my questions. I'd give 1 star out of 5.

Thanks so much for taking the time to share your experience, Stephen. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about bugs with our contact storage to our product team. Thank you again!

I like how easy it is to use. It’s simple to get documents signed.

I don’t like that there isn’t an address city and postal Code spot to add in and have to use just plain text. I wish we could reupload a document if it needs changes without having to resend the entire thing in a new document.

Thanks so much for taking the time to share your experience, Aspen. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about how our postal fields work and about our post-send editing capabilities to our product team. Thank you again!

Hellosign is really easy to setup new templates to use for sending out signatures and receiving them, and all of our docs are stored and easily accessible for both parties after signature

Nothing I like least, price is fair, maybe can be a few bucks left, but it's cool!

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!

Crafting what needs to be signed and where on the document is incredibly simple. In addition, sharing this document with a client who can sign seamlessly without a clunky and frustrating account creation process is a game changer. Night and day better than docusign.

Sometimes the placement of signature boxes can glitch when creating the document. I would like this to be explored and ironed out entirely if possible

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about field placement to our product team. Thank you again!

Similar in feel to the "big guys" in the industry, without the giant price tag.

Initially, it's not intuitive. I don't like not being able to see who I sent the document to under the Documents tab, without extra steps, as we send similar named items to multiple contacts. I don't like not being able to preview or print the signed document in a browser and having to download it to print (or at least, I cannot find said functionality if it exists.)

Thanks so much for taking the time to share your experience, Todd. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the UI to our product team. Thank you again!

Ease of use, simplicity, daily reminders from HelloSign make it easy to track pending signatures

Some downtime with website recently, technical support was a bit behind with offering a cohesive explanation and getting it sorted out

Thanks so much for taking the time to share your experience, Robert. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our site support and responsiveness to our product team. Thank you again!

We love using Hello Signs software, we use it to send contract to our clients, it's easy to use and the price is the best.

I frequently receive email from my clients that they do not have a copy of their signed contract.

Thanks so much for taking the time to share your experience, Sylvie. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about document sharing to our product team. Thank you again!

What I like most about the Hello sign is the cost. Secondly, I like the ease of use. This product compares to another well know document signing software. Our company has saved thousands and it is an easier product to manage within the company

I have not yet come across an item or aspect that is difficult or annoying.

Thanks so much for taking the time to share your experience, Eileen. It makes a difference to folks who are new to eSignature! Thank you again!

Love the ease of use of the software. Very intuitive and easy to use.

There is nothing that I don’t like about this software. Would like to possibly be able to edit documents once sent instead of having to delete and send new.

Thanks so much for taking the time to share your experience, Lisa. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing to our product team. Thank you again!

This product is an affordable way to get electronic signatures from customers and clients. It is very simple to use and does not require a large amount of setup time.

The customization of templates was difficult for me to figure out.

Thanks so much for taking the time to share your experience, Tyler. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning about templates to our product team. Thank you again!