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iAuditor Logo

iAuditor

Save time and effort by replacing paper based systems.

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(83)

iAuditor Reviews

Overall rating

4.6

/5

189

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10

Reviews by rating

Pros and cons

The instant access and reporting across the business, the ability to re-take and enact the surveying is a great asset to the compliance of our business.
The iAuditor Software is by far the most comprehensive all-in-one compliance system I have used thus far. The ease of use, thousands of templates and real time uploading is outstanding.
It's easy to photograph issues and highlight areas for improvement and the reports are all stored for future reference. The dashboard is also useful and allows us to track our audit programme.
Updating and versioning has been somewhat confusing.
No possibility to create "action plan form" for addressee based on list of failed points. Action plan would be filled online via safetyculture web app.
The save/close options for inspections was a little confusing at first not knowing if it says completed but then we got use to it.
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189 reviews

Recommended

XJ
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Xanthe J.

Administration

Electrical/Electronic Manufacturing, 11-50 employees

Review source

Overall Rating

Good for Online Forms

Reviewed 2 years ago

Transcript

Xanthe: Hi, my name is Xanthe. I'm a contract administrator in the electrical contracting industry. I...

AR
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Verified reviewer

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Customizable Safety Management Platform

Reviewed 3 years ago

Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.

Pros

You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.

Cons

Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.

GM
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Gary M.

Construction, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An ISO 9001 Auditors Opinion

Reviewed 2 years ago

I enjoy using iAuditor. It helps me remember exactly what I need to review in different processes across different areas of the business and enables me to quantify

Pros

I like how easy it is to put together audit reports. The varied options in the response features really helps set out when an auditor should expect a consistent answer or when they should write freely.

Cons

You can't negatively reduce the overall score of an audit. Scenario: we have one question asking if a particular form is completed for each worker involved. There might be five workers. If all five are missing the form, we would like to deduct 5 points from the audit total. Currently points can only be deducted until that section reaches a score of zero. It is important that we show our auditees...

Vendor response

Thanks for the review and feedback Gary. Sounds like you have a very specific need in regards to scoring. We'll pass this feedback on for you. Thanks again.

CT
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Colin T.

Nonprofit Organization Management, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy 2 Use

Reviewed 2 years ago

Has helped with consistency across a number of auditors nationwide.

Pros

Auto saving, easy editing & recall of previous inspections.

Cons

Sometimes have difficulty syncing inspections.

Vendor response

Hi Colin. Thanks for the review. Great to see iAuditor has an effect on your quality nationwide. If you ever have any syncing issues, please reach out to our Customer Support team via the LiveChat icon on the bottom right.

PM
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Phillip M.

Government Administration, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Assessment reporting

Reviewed 2 years ago

To be able to document written assessments / audits but be able to analyse their content into numbers and produce trends is a great ability that not many (have not seen) others can easily do. The use of the system and reduced need for lengthy and complex training to build, use and analyse the information is a clear advantage and strength of the program.

Pros

You are able to write your assessment templates and workflows. You have full control over the templates and when/ how and what to modify without needing to wait on service personnel. It can be used for reporting of "out of the box" systems including compliance assessments.

Cons

The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before you design and write your templates. It is best to know what you want to report and then to design the template to ask to write questions to get the desired analysis of the data.

Vendor response

Hi Phillip. Thank you for taking the time and writing up a well thought out review. Really appreciate this feedback.

RL
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Ray L.

Utilities, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Audits / Inspection / Checklists . . . It Does It All

Reviewed a year ago

As an admin and user every aspect of both are amazing. As an admin i create all of the form templates that we use at our organization. This process is very easy to learn how to use. I really like the logic question that automatically add additional question depending on you initial answer in the template. As a user the forms that we use are very simple to use. Simply open the software, locate the template you want to use, and start using it.

Pros

There is a lot that I like about this software. The ease of use in developing a template to start. Then the ease of use when modifying a template. Another great feature is they offer a large "Public" library of form templates that other users have been nice enough to share. This makes it easy to modify the template to meet you exact needs. The ability to sign a for is an awesome feature as well.

Cons

I have yet to find anything that i do not like about this software. Keep up the great work team iAuditor!

Vendor response

Thanks for the review Ray! Looks like you are making use of our logic questions within templates so it's great to see you utilizing this!

MC
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Mike C.

Utilities, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quality Templates and Customization At Your Fingertips

Reviewed 2 years ago

Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like. The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application. Highly recomend this application

Pros

With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.

Cons

The fact that not everyone uses it! - We wish everyone would

Vendor response

Thanks Mike for the feedback. We love hearing that you are using it on your mobile platforms.

AR
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Verified reviewer

Internet, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An essential app for Auditors.

Reviewed 4 years ago

We use it for our Audit needs. Especially our field officers take it our client places for auditing. iAuditor is Worth your money!

Pros

Seamless integration with third party tools, especially with Tableau makes my job much easier when it comes to reporting. Audits are much organized with iAuditor now. In the past it was really tough to manage the audits and checklists.

Cons

Desktop version seems to be good. But with mobile version, I did face some syncing issues. But it was once in a while.

AR
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Verified reviewer

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GREAT product and so versatile

Reviewed 5 years ago

OHS is so broad and I have found iAuditor helps me find and use the things that relate to me, but is also customizable to my organization's needs.

Pros

The software is adaptable so allows me so much flexibility around creating and using OHS reports. It is easy to use and has an ever expanding template library that saves time and helps 'outside the box' thinking. I can access it on my mobile so I can walk around my work site taking notes and they are immediately loaded up into my reports. I can take and upload pictures and assign followup work with colleagues and contractors.

Cons

There is very little I dislike about this product. Currently we use the free version, so I can only export reports in PDF format. We are upgrading shortly and I hope to be able to use everything.

AR
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Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use.

Reviewed 5 years ago

Live data that we are able to trend and share with contractors to improve their safety and services.

Pros

Ability to create templates or modify templates that others have shared. Easy to develop templates from scratch Range of field types Built in charts and ability to export to Excel for custom charting Easy to use in the field Easy to get users on board and operating quickly

Cons

I would like to be able to build customised reporting within iAuditor rather than having to export to Excel.

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Graham B.

Facilities Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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iAuditor Makes Inspections So Much Easier!

Reviewed 5 years ago

Cyclical inspections became so much easier once I spent the time to create the inspections in iAuditor. This is a brilliant piece of software that I highly recemmend.

Pros

You can create outstanding quality inspection lists and quality checks in minimal time. The features and functionality made me look really professional when I presented the completed inspection sheet to my line manager. Branding is a great addition to make the final reports look professional and personal. Works great on tablet or phone which makes is super-handy and discreet. It can be as simple or complex as you choose it to be.

Cons

The Geo locating is sometimes off and annoying, but mostly pretty good.

PW
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Paul W.

Food Production, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product, needs one thing fixing to make it perfect!

Reviewed 2 years ago

Really good, has lots of functionality and great support

Pros

The ability to track and sore departments and set KPI's, monitor and track them in real time

Cons

It lacks good auditable close out features where non users of the system can make comments, or attach photos etch to an action as evidence of the work being carried out. This is critical for BRC and ISO22000 and other GFSI certification systems and currently relies on a user doing this for every action which is very time consuming and has makes the close out questionable as it is being edited by another party

Vendor response

Thanks for the review Paul. That's great feedback about non users making comments etc. We'll pass this onto the team so thanks for the suggestions.

RR
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Randy R.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very effective app

Reviewed 2 years ago

Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons

The only thing I would say that would make this better is to have some way to integrate a video part to the app

Vendor response

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

GL
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Glen L.

Transportation/Trucking/Railroad, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GL Review

Reviewed 2 years ago

We use the App to conduct a host of safety and compliance audits across a large and diverse national portfolio. It's easy to photograph issues and highlight areas for improvement and the reports are all stored for future reference. The dashboard is also useful and allows us to track our audit programme

Pros

Easy to use for auditors. Great range of templates on public library that can be used as a starting point for creating our own audits. Easy to set up scoring matrix and weighting for key issues. Great support

Cons

Can't think of any negatives to highlight

Vendor response

Hi Glen. Thanks for the review. Love the concept of a 5 min trial and that we passed the test!

BW
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Braden W.

Machinery, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good for More Than Auditing

Reviewed 2 years ago

Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of process, equipment, etc. In terms of customization the ability to venture outside the "standard parameters" this is not the software to choose.

Pros

The biggest advantage is the simplicity. Both from a user standpoint as well as an administrator standpoint this software is incredibly simple. The form design tool is equitable to that of Google Forms, a very straightforward step-by-step builder that spells out what you are creating as you do so. On the user-end being assigned an audit to conduct is simple. You receive a notification and then open the audit form, execute the designated functions and then click submit. There's very little to no way to "mess up" executing the audit.

Cons

The simplicity comes with a cost, there is little room for exceptions or custom questions. This can cause constraint on potential application depending on your operation. Additionally, there is no way to batch export data collected from the software. For example, we wanted to be able to batch export to excel in order to manipulate the data and present it via a customized dashboard. There is no integration with excel, so the raw and/or collated data can only be exported via the preset formatting.

Vendor response

Hi Braden. Thanks for the review and feedback. Glad you find iAuditor simple to use. Hoping this will be helpful, as we do have an integration with Excel via Power Automate. You can read more about it here: https://help.safetyculture.com/en_us/1064010930-r1N7dPFEv

PS
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Phil S.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Must have for any compliance audit

Reviewed 2 years ago
Pros

IAuditor was extremely easy to incorporate into our company. I use it for safety audits on all of our sites. It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons

When the audit is completed, I log onto the Safety Culture website. I have not figured how to delete partial audits from my dashboard.

Vendor response

Hi Phil. Thanks for the review and happy to hear you are making use of our reporting system. In regards to removing incomplete inspections please reach out to support@safetyculture.com and we'll be happy to assist. Thanks again.

PD
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Pete D.

Government Administration, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommended

Reviewed 4 years ago

Overall this will make things easier, I no longer have to print off excessive quantities of paper as I can use a tablet to enter the data, I can use the camera feature to attach images and I can send actions and report direct by email. I am very pleased with I Auditor.

Pros

Relatively straightforward to use, I'm not a great lover of technology as I've come across applications in the past that have been far too complicated or limited but I Auditor is pretty easy and simple....

Cons

As someone who like things quite simple I do struggle translating my ideas to a working template, however, tis was a recommendation from a colleague at another authority and he has been able to help me to build the templates I need so it's just a minor issues really.

HB
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Hein B.

Oil & Energy, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spirax Sarco South Africa

Reviewed 2 years ago
Pros

I Like the Ease of use. Mobility is very important

Cons

Not problems, just would like if it would be possible to send you an notification if you are near an possible site to do the IAuditor

Vendor response

Thanks for the review Hein. Love hearing that you like iAuditor on mobiles.

DJ
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Dave J.

Utilities, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I auditor - customer information

Reviewed 2 years ago

Love it. Makes the updating of information on the project I am working on easy.

Pros

Ease of use and accurate recording of information

Cons

Nothing, I am happy with everything and no complaints.

Vendor response

Thanks for the review Dave. Glad you are finding it easy to use.

AM
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Aleš M.

Restaurants, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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iAuditor for restaurant operations controls/audits

Reviewed 2 years ago

I need iAuditor for my daily job. It helps me in creation of professional looking audit reports.

Pros

Easy editable templates. Analytics and statistics.

Cons

Data usage and bugs with media edits. Synchronisation issues sometimes. No possibility to create "action plan form" for addressee based on list of failed points. Action plan would be filled online via safetyculture web app.

Vendor response

Hi there Alex. Thanks for the feedback. Your Action plan form does sound interesting. It could be worth reaching out to us at support@safetyculture.com incase there is a possible way to create the workflow you are after. We're always happy to help.

rh
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rick h.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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safety audits

Reviewed 2 years ago

safety

Pros

easy to use. really enjoy going over the site

Cons

non really. Fo fills our needs. no real problems.

Vendor response

Hi Rick. Thanks for the feedback and review. Good to hear you are finding it easy to use!

VJ
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VAIDAS J.

Airlines/Aviation, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive software to manage the audits

Reviewed 2 years ago
Pros

It can be accesses via app and online. It's loading fast. Running the reports to identify vulnerabilities has never been easier.

Cons

From what I have used in the past, this is the best software I've seen out there.

Vendor response

Hi Vaidas. Thanks for the review. It's good to hear you are utilizing our reporting.

DH
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David H.

Mining & Metals, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Monitoring Compliance Easily

Reviewed 2 years ago

Very Positive! We are trying to use it where possible in our assessments these days.

Pros

The most outstanding feature is, when used on an ipad, with a pre-established audit checklist, it is very easy for the user to quickly complete an audit simply by touching the appropriate answers on the ipad. One can document a long, in-depth audit and send a report in less than 30 minutes. It is this feature that has us trying to implement iAuditor wherever we can to simply process assessments, especially when they need not meet elaborate formal requirements.

Cons

I just built my first template, and while the software is powerful and flexible, I personally found the layout and functions somewhat confusing at first.

Vendor response

Hi David. Thanks for the review and feedback. Really happy to hear you are making use of our reporting system.

LM
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Luke M.

Construction, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iAuditor Review

Reviewed 3 years ago

Overall iAuditor is a life saver on the projects. It helps get real-time data to the field craft on how to better work safely! I definitely support the system!

Pros

We use iAuditor every week while performing our site safety inspections. The preset forms in the system are extremely user friendly.

Cons

The process for implementing new forms and documents in the platform can be a little cumbersome for my taste.

EF
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Ernest F.

Mining & Metals, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iAuditor use

Reviewed 2 years ago

Saves a lot of paper work, paper storage. Makes consistent checks and balances of operations. Having e storage available for compliance audits / inspectors is faster and convieant.

Pros

IAuditor works great for compliance and reminding you of necessary items to check before progressing into an unknown task / travel / assignment.

Cons

What needs to be improved is when your looking for the correct area to use if you open one you cannot go back wards. Editing could be improved. Should be able to add photo's taken on separate device.

Vendor response

Thanks for the review Ernest. Good to hear you are using iAuditor for compliance purposes. If you ever need help with adding photos from another device, please feel free to reach out to Customer Support on the bottom right icon while you are using the App.

CS
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Christian S.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Checklists?

Reviewed 4 years ago
Pros

I use this for daily inspections on activities and it is great for that! If something does not pass, the appropriate person will receive an email.

Cons

I have other checklists plugged into this software but I don't always check everything off at once. This software isn't the best for that since it wants you to complete the it once you start it.