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Joblogic

Field Service Management Software. Book a Free Demo Call

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Joblogic Features

Features Summary

Functionality

4.3

/5

38

Total features

157

15 categories

Joblogic features

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications

Common features of Workforce Management software

API
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Automated Scheduling
Budgeting/Forecasting

Price starts from

30

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

38

Price starts from

30

/user

Per month

learn more

Total Features

157

Unique features

  • Attendance Management

  • Warranty Tracking

  • Inspection Management

  • Cost-to-Completion Tracking

Functionality

4.5

/5

2.5K

Price starts from

49

Per month

visit website

Total Features

131

Features in Common

78

Unique features

  • Discount Management

  • For Locksmiths

  • Project Billing

  • Appointment Scheduling

Functionality

4.3

/5

4.3K

Price starts from

50

/user

Per month

learn more

Total Features

111

Features in Common

40

Unique features

  • Multi-Currency

  • Supplier Management

  • Sales Forecasting

  • Content Management

Common Joblogic comparisons

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Joblogic logo
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JoblogicvsWorkever
Joblogic logo
Jobber logo
JoblogicvsJobber
Joblogic logo
Synchroteam logo
JoblogicvsSynchroteam
Joblogic logo
Oneserve logo
JoblogicvsOneserve

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All in one place

Reviewed 3 years ago
Pros

we can record jobs, dispatch jobs, keep track on progress, this then follows to easy invoicing with all data carried through. you can record info in notes of calls .quote customers .allow customer their own access.

Cons

Filtering options need tweaking for searching

Vendor response

Jeff, thank you for the review. It's good to hear that you're benefiting from the implementation of Joblogic at Active Air.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First class customer service!

Reviewed 3 years ago

We have been operating for 50 years, and all our systems and records have until very recently been paper-based. This has created various bottlenecks that have been damaging in terms of efficiency and responsiveness to customer requirements. I have embarked upon a root and branch upgrade of our business processes, hardware, software, training and recruitment and part of this has been sourcing a CRM/Job...

Pros

The software is easy to use, and the interface uses plain English text. The menu structure is excellent and intuitive. The manuals get you off the ground quickly by focusing on the most used elements, and are backed up by great videos and an extremely helpful, proactive and supportive 'on-boarding' team that are available through the live Chat service, by phone or email. I've used the chat system extensively as I've needed to ramp up the project quickly in all areas of the business in order to move from the paper-based system to this one without having the two running parallel for too long. The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.

Cons

The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices. In an ideal world we'd have the software installed locally on our computers and our data files local too. Having said this, I raised my concerns with Joblogic and they told me how to export our data, which at a push could then be re-imported into another software developer's package if the worst happened with Joblogic.

Vendor response

Myles, thank you so much for taking the time to review Joblogic. It's great to hear that your implementation has been a success. We're pleased that you've enjoyed working with our on-boarding team too. We do pride ourselves on having quality software but even more so on our customer service, so it's nice to know that you've had a good experience. Thanks again for choosing Joblogic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use database with flexibility and good support

Reviewed 5 years ago

We can streamline our day to day tasks through to our operatives and also link effectively to all our clients

Pros

Can use either desktop, mobile or web version of product. The software is easy to use and therefore you can train new staff quickly. You can report easily from Job Logic and you can also connect to Excel and then cut and slice the data using pivot tables

Cons

Can be restrictive if suggestions for improvement are not taken on board by all customers. Because we have bespoke the product in the past, it is then difficult to upgrade easily to take into account the changes we have made.

Vendor response

Hi Carole, Thanks for you review of our software. Its good to hear how easy and flexible you find the software to use, as well as the powerful reports contained within. We always listen to feedback off clients and look to progress any ideas that suit or we feel would enhance the use of the system. Regards Joblogic Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Now that I have had formal training I feel I will be able to use job logic to its full potential

Reviewed 5 years ago
Pros

Its ease of use. very easy to use when you know how. I am looking forward to timesheets being easier when the engineers are taught to use it correctly.

Cons

I think a few reports need to be changed and then it will work better for the company, I don't like that you cant have more than one screen open at a time i.e. doing a purchase order you can't then open the job page.

Vendor response

Hi Vicki, Thank you for taking the time to review our software. We are happy that you have now found your feet with the software after some training. We are sure over the coming months you will see more & more benefit from the ideas you formed with our trainer. Thanks again! The Joblogic Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JobLogic review following training

Reviewed 6 years ago

We placed an order with JobLogic a few months back, the service from start to finish has been outstanding. In particular the trainer Paul Webb has gone in my opinion above and beyond to ensure that our system has been setup up with zero flaws. The support team have been available over the phone every time we have needed assistance and have remotely logged on our computers to assist when necessary. The actual software system is exactly what we need for our company as it is not just a simple job management tool but can also effectively manage quotes and maintenance of assets amongst other things. I highly recommend this professional company.

Pros

Its ability to manage assets and maintenance. The JobLogic mobile app is also very easy to use which in the past has been a problem for our engineers when using other systems.

Cons

That assets are displayed in the parts page.

Vendor response

Hi Becky, Thanks you for such a positive review for our team here in Birmingham and for the software as a whole. Its good to know you found the team so helpful and that you have been well looked after by our training team. Keep in touch in the run up to going live and don't hesitate to contact us for any advice or help. JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JobLogic implementation and operation, 3 years on!

Reviewed 7 years ago

We first started our journey to implement 'Joblogic' in 2011 and after initial discussions with 'JobLogic' on our needs, both for IT implementation and operational needs, the product, with the help of our own IT department, was set to work across our support business. It soon became apparent that unique features of our IT network meant 'JobLogic' had to provide non standard work rounds which were completed...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Steve, Thanks for sharing your story of the last 3 years with JobLogic. We have enjoyed working with you on many projects/bespoke elements and look forward to a long lasting working relationship with you and all the team at Matrix. JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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JobLogic

Reviewed 3 years ago
Pros

The new features are always updating. There are several different versions you can use (mobile/desk/etc.) which is great if you are on the go.

Cons

The automation could be better. Other than that, really use to use.

Vendor response

Thank you for taking the time to review Joblogic. It would be great to talk directly to understand how we can improve the automation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great for our business

Reviewed 6 years ago

Joblogic has really helped us to improve the service that we offer to our customers. Since using the system we have significantly reduced the response time between customer query & engineer deployment. It has also drastically helped us to cut down on the amount of paperwork that passes through the office, and we are now a virtually paperless office thanks to Joblogic. The training and ongoing support is always second to none. We have always received an excellent level of support as we endeavor to utilise more and more of the programme's features

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Eve, Thanks very much for your review. We are pleased to hear how highly you rate our trainers,support team & system. We look forward to an ever growing future with Barlows and helping you to the next level on your road map. JobLogic Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Long term relationship with joblogic - always had great service!

Reviewed 5 years ago

Allows us to provide our customers with smart reporting that competitors may not be able to produce.

Pros

The system allows us to carry out all our business functions, without needing any others internally to tie into it. Very simple to use and training employees is a fairly quick process.

Cons

The system can be too reliant on human input. Would like to see a few more automated features throughout.

Vendor response

Hi James, Thanks for the great review! Always to good to hear feedback from one of our long standing customers. Its good to see that the new staff can be trained quickly, in house, which is what we always aim to be the case with any new feature. The automated features are on the horizon for you in the future and we will be in touch to discuss them with you. Regards Joblogic Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A fluid software perfect for a busy maintenance business

Reviewed 6 years ago

We have been using the software for around 18 months and have found it to be user friendly and simple for our on site engineers to work with, we have seen time savings in all departments that are using the software. The developers are pro active and always looking for ways to improve and integrate the system into businesses. The cost is not prohibitive and the back up from the support team is first...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Gary, Thank you very much for taking the time to review the JobLogic Software. We are pleased that you found it so user friendly and simple to use (especially with the engineers, who's time is precious on site & software needs to be quick and simple to use). We will continue to release new and innovative ideas for the office and mobile side of the software and look forward to hearing what you think of them. Thanks Again JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Dont not waste your time

Reviewed a year ago

Terrible and because I decided to switch they are withholding my customer database.

Pros

[SENSITIVE CONTENT HIDDEN], a representative, was very respectful and helpful.

Cons

Features, the rest of the representatives, software is slow, company is the least bit understanding and helpful, and over priced.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Good Software

Reviewed 7 years ago

The software stores and sorts a huge amount of data which is always on hand to be able to keep customers up to date with jobs as they are happening. Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office. It is worth the time to set it up to get the most out of it.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Madeline, Thanks for the review of the software. At CPL you were always going to find it beneficial due to your way of thinking . "It is worth the time to set it up to get the most out of it." which is exactly why it is so powerful for you, so cost effective and time saving. We look forward to a long lasting relationship with all at CPL and going forward with new ideas in the future. JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use and saves time

Reviewed 4 years ago
Pros

The fact that there are new features added frequently without additional cost is great. Some companies charge you after the initial purchase for these add ons but there is no cost with Job Logic.

Cons

At first the software went down on a few occasions but that seems to be an issue that has been taken care of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Product and support

Reviewed 7 years ago

I would like to recommend Joblogic as an end to end computerised system for effectively managing all aspects of contracts. The system is flexible and easy to use whilst providing the structure for the ever important audit process. For planned or reactive maintenance it's real time reporting ability which can be accessed by clients really stands out from other similar products. Joblogic go that extra step in after sales support even to the point where they talk to our clients directly to fully understand their requirements.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for taking the time to write your review Rob. We appreciate your comments and will pass on the positive remarks to our support team. JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A better product than other systems we have had in place before

Reviewed 7 years ago

Joblogic is an all round good system. Once we got past the first few months we were able to adapt Joblogic to Fieldway's needs. Joblogic is efficient, easy to use and has really helped at Fieldway. The only real issue we have is a connection issue which is being dealt with. This causes problems when Joblogic goes down as we are now so reliant on it.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Lorren, Thank you for taking the time to review our software. We have made a lot of infrastructure changes over the last few months & believe we have resolved the connection issue you had. We are now confident you will get a seamless service and be happy with what we have done. JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Couldn't ask or expect more from Joblogic and it's staff. 1st Class service and product.

Reviewed 7 years ago

We have been using Joblogic for several years and in this time have realised how much we initially underestimated the capabilities, ease of use and overall long term company benefita. We have achieved noticeable cost savings, time savings, it is quick to understand for both office and field based staff and all at a very competetive price. Joblogic will always be and should be everyone elses first choice.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Dan, Thank you for writing such an amazing review! It means a lot when customers take time out of their day to write on here. We appreciate the good comments in your review and forgive you for your bad choice in football teams. JobLogic

Overall Rating
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  • Ease of use
  • Features
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Job Logic its that simple!

Reviewed 7 years ago

As the Managing Director of The AM Group it was very important to get the correct service management software first time, we looked at various products on the market, but the job logic system was by far the best available. We have now used the system for the best part of ten years, and would still say its the best, its very user friendly, cost effective and the back up team are second to none, Job Logic would be our number one choice every time!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for taking the time to write such a great review Mike. We are happy you chose us all them years ago and look forward to another 10 + years working alongside you and all at AM Group. JobLogic

Overall Rating
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  • Ease of use
  • Features
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Great Support Team

Reviewed 7 years ago

Just wanted to say a huge thank you for all your support recently for various things we've thrown at you. We're making several changes here and you've all been so helpful and accommodating. People are quick to complain so just wanted to take the time to actually thank you, it is very much appreciated.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Helen, Thank you for your kind words. We are lucky at JobLogic in that our customers do seem to take the time to let us know when we are doing a good job. It was a pleasure helping you achieve your changes and help you push forward with your ideas. Anything else we can help with, just let us know. JobLogic

Overall Rating
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  • Ease of use
  • Features
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We have worked with this software for over 7 years and have received excellent support

Reviewed 7 years ago

For us the PPM planning module is the most important and it works well. We also invoice from the system using the controls set up in the contract again this works well. We are moving to the mobile format and will increase our use with this over the coming months and are looking for Joblogic to provide all the necessary mobile forms that we can use

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Stuart, Thanks for the review. Good to hear you are going live with the mobile software and we are sure you will see the benefit over the coming weeks. We look forward to working with you on the mobile forms & getting you up and running with them. Thanks again JobLogic

Overall Rating
  • Value for money
  • Ease of use
  • Features
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Brilliant Software at a competitive price.

Reviewed 7 years ago

Joblogic has been brilliant for us as a business. We started initially using the back office system and, due to the success of that, we implemented the engineers mobile software, which has also worked as we intended. The team at Joblogic are always willing to help where required and I would strongly recommend this service software to any company.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your great review Karl. It's good to watch companies like yourselves start off with the basic modules of the system then grow into other beneficial areas. We will pass on your comments to the rest of the team. Thanks. JobLogic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 2 years ago
Pros

easy to save the team time by getting jobs to them quickly

Cons

have had no issues using this product and recommend it to others