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Leap
Every Job. Every Home. Every time. Be The Professional.
(13)
Leap makes it easier for home improvement businesses to win and manage jobs. Whether you’re a neighborhood contractor or a national franchise, you get the tools you need to handle everything from sales to production management to customer service – all in a single CRM.
Typical customers
Platforms supported
Support options
Training options
Starting from
79
/user
Per month
Starting from
49
Per month
Flat Rate
Value for money
4.4
/5
357
Starting from
79
/user
Per month
Value for money contenders
Functionality
4.2
/5
357
Total features
114
14 categories
Functionality contenders
Overall Rating
4.4
/5
357
Positive reviews
196
114
33
8
6
Overall rating contenders
Nik M.
Project Manager
Construction, 11-50 employees
Review source
Transcript
Nik M.: Hi, my name is Nik and I'm a project manager estimator for a paint company and I would rate JobProgress...
Abbey H.
Used daily for 6-12 months
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Job Progress is an efficient software for our company to track each and every lead, from their first contact to completion of a project and payment! Nothing gets missed or "slips through the cracks". It is user-friendly, and the support is exceptional. When we need adjustments or changes to how it works with our flow, it gets addressed immediately!
It's easy to track each new lead and to follow up when needed. I love that every email, invoice, etc. are easily linked to the job, and easy to make changes/adjustments. I like the way the jobs "flow" and that we can have changes made to fit our company's needs.
Sometimes it seems too slow. I have to wait for a page to finish processing before I move to the next thing I need to do. It could be our internet, but it's consistently slow on this software, not everything I'm doing...
Abby, TriState Concrete is the BEST! We appreciate you as a business and as great people looking to do the best they can do in the communities they serve. We know that TriState and JobProgress both are in business for the same reasons: to serve their community the best the can and make a positive impact along the way. Thanks for being such a great customer!
Cindy E.
Construction, 11-50 employees
Used daily for 2+ years
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Really dont experience issues, once in a while it seems there are access issues in the field as well as the office, but usually restart and we are all good again.
Multi user, realtime, office and field access. Ability to upload and view all documents, photos, material list and work orders anytime.
The ability to edit format is not avialable, once something is set up you dont have opportuities to edit, availabity to set up pricing and documents without having to pay the fee to have them available in the system.
Stephen M.
Construction, 1-10 employees
Used monthly for less than 6 months
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They have dressed it up, and it appears robust, until you start digging in, and then all the flaws or lack of ability show themselves. I also need to be able to integrate with QB, through a portal service, as my bookkeeper is not in my office. I asked about this 6 weeks ago, and all I have heard is crickets on how to do this. Support for general things is good, but once you scratch more than the inch (see reference above), it grinds to a non-responsive halt.
It was easy to initially integrate, but the program capability is a mile wide and an inch deep. You don't have to scratch too far to hit bottom in any area. The onboarding training was good in a broad sense, but as I get deeper into it, I am really struggling to get answers. I committed to give it 6 months, but it is likely that I will cancel.
I am a full service GC, and need to track and manage a large base of subs, and this program is struggling to provide the basics that I need. You can either get financials of a job or financials of a sub-job, but you can not combine the two. I need to know overall, and be able to drill down. Many of the features with the integration with QB and financials is not intuitive, and not even logical. Also,...
Craig B.
Construction, 11-50 employees
Used daily for 2+ years
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Our sales staff is much better organized as a result of using JP
Nice homepage layout showing the progression of our construction jobs. It makes it easy to quickly identify what needs to be done to move things along.
I would like to see an area on the Jobs List where we can see if someone has viewed our proposal. Currently, we have to go into the Forms/Proposal tab to see if its been viewed. This would make it much quicker for our staff to navigate through a large number of proposals on one page.
Dustin H.
Construction, 1-10 employees
Used daily for 6-12 months
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It has been great so far and they are always upgrading features based on feedback from customers like me. The onboarding initial training was a little less than I expected but, with something like this you kind of have to learn as you go so it all works out
We love the work flow stages and the customized automation you can do when moving a job from stage to stage. Also, the custom proposals are really cool, I don’t know of another crm that has this feature.
There are several items you are able to customize and categorize by company division. However, you are not able to on certain items, for example , the proposal viewer, the customer sees the customized proposal but the tabs on the left are one size fit all. I would love to be able to choose a custom proposal viewer to send with the proposal depending on if it is an interior, exterior, etc.