JobProgress Pricing, Features, Reviews & Comparison of Alternatives

JobProgress

Business productivity tool for home improvement contractors

4.46/5 (181 reviews)

JobProgress overview

What is JobProgress?

JobProgress is a productivity management tool for all types of general and specialty trade contractors, estimators, and service companies that allows users to manage the entire business with tools to estimate, invoice, organize, communicate, and manage customers and jobs from anywhere. Key features include a fully customizable job and workflow manager, CRM, dashboard workcenters, instant proposals and contracts, secure cloud storage, and more.

JobProgress helps users follow an easy to use workflow for every lead using the job and workflow manager to ensure that job progress is made on projects. Users can automate workflow stages and steps, manage staff and production calendars, as well as add and track multiple jobs per customer. The template builder allows users to quickly generate proposals, quotes, and contracts, as well as build estimates and invoices by selecting from a list of commonly used materials and labor rates.

The built-in customer relationship manager (CRM) tool allows contractors to create, organize, and store valuable business, client and job information from any location. Customer relationship features include automated emails and sales automation, statistics, marketing, social media integration, and more. JobProgress enables digital signature capture and remote pay to get signatures and payments from clients on the spot via mobile device.

The platform helps improve team collaboration by enabling users to share information and knowledge anytime, anywhere, using the unlimited cloud based storage for files and documents. Contractors can view clear and useful reports such as sales performance, referral source, proposal status, and more, and manage financials with profit / loss. Additional JobProgress features include mapping and navigation, VoiceNote, PhotoDraw, insurance estimating, macros, selling price worksheets, and more.

Pricing

Starting from
$60/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
JobProgress screenshot: The workcenter provides an overview of the business including tasks, daily plans, news and activity feedJOBPROGRESS OverviewJobProgress screenshot: Save important files in the resource viewer and generate reports such as sales performance, referral source, proposal status, and more JobProgress screenshot: Add or import customers, include additional contact information, and link jobs to clientsJobProgress screenshot: The JobProgress mobile app helps perform the functions needed to run the business smoothly, in the field and on the jobJobProgress screenshot: Create, organize, and store job and client info, and access it anytime, on the goJobProgress screenshot: Organize and update client and contact info from any locationJobProgress screenshot: Get access to the fully customized job and workflow manager via mobile deviceJobProgress screenshot: Manage the entire business and estimate, invoice, organize, communicate, and manage customers and jobs from anywhere

JobProgress reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.3
  4.5
Zach Loescher

Best CRM For Your Money!!

Used daily for 6-12 months
Reviewed 2019-06-28
Review Source: Capterra

Excellent or A++

Pros
Easily the best and most customizable CRM for the industry our today. Their app is second to none and the desktop platform makes following jobs a breeze! Plus, grabbing an e-signature right on the contract on the app is cake. No extra app to use

Cons
There really are none, if something arose the team at JP jumped to correct or add it right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachel Bulder

Add More Features/Uses

Used daily for less than 6 months
Reviewed 2019-06-28
Review Source: Capterra

I love the customer service you guys provide, and I hope that doesn't change as you expand. The database itself is user friendly, I just see potential for more features

Pros
I love the separation of the production calendar from the staff calendar. The customer contact directory is great, and mainly why I got Job Progress to begin with so we could manage our customers better.

Cons
I think this software could do more. I don't like the graph layouts we are given, I wish we could choose among different kinds of graphs that could help us better visualize our data. I also wish the proposals allowed me to customize the font more so whilst I am making a proposal that has already been merged to a customer. Instead, if I want to fix the font sizing on the proposal I have to exit where I am and edit the template itself and then that edit applies to all future proposals. I just want more flexibility on the customization side. Lastly, I think this program has so much potential to integrate a canvassing segment to it. Maybe integrate with Google maps or another program to create an option for companies to track their canvassers. Right now, I use Google maps to track my canvassers, but it would be great if we could do that all on Job Progress so they also have real time access to where they've gone and what neighborhoods are successful, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Tammy Tillman

Too many clicks to achieve the goal..

Used daily for 6-12 months
Reviewed 2019-06-28
Review Source: Capterra

It's cumbersome when you have to click, check, click, check, etc. to get to where you want to go. I also don't like the fact that at some points when you're doing a task within the job, it doesn't show you what job your on any longer because the secondary screen (like an email or template) covers the important portion of the screen. It is almost imperative that you have multiple screens open at the same time so you can achieve what you want. I also don't like that you can't reply to a task. You can add on to a task through edit, but the original sender doesn't know that you edited or added any notes or questions to the task unless you let them know to look at the task they just sent to you, which defeats the purpose if I have to call them to tell them to look at the task and new notes, I might as well not have sent the task to begin with. Just a thought.

Pros
I like the simplicity of Job Progress for the most part.

Cons
1st) I think the functionality could be a lot better. I hate that I must refresh my screen to know that I have new tasks, and messages, and emails. If I am working on something else, I might miss something that needs immediate reaction because I have not refreshed my screen. 2nd) I also have a problem with the fact that when we send emails from JP, after you have typed your desired recipient into the "To" line, if you check the attachment or change the email in any way it erases the "To" line and automatically inserts our own email. So if you're not paying attention, you will send the email back to yourself, and NOT the person or company you intend to send to. Why??

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Blake McAlavy

GOD SENT SOFTWARE!

Used daily for 6-12 months
Reviewed 2020-02-04
Review Source: Software Advice

I am an Accountant by School and Roofing Contractor by Experience and I can testify after working for a CPA and integrating software of all kinds that JobProgress is hands down the best I have stumbled upon. Simplicity with absolutely powerful software that is an all in one solution.

Pros
UNBELEIVABLE SUPPORT & FORWARD PROGRESS TO DEVELOPMENT! Eagleview Integration Electronic Proposals/Contract with notifications Macros for Materials, Labor, Activities, etc are endless Customizable Forms Google Integration Financing Integration Quickbooks Integration Google Drive Integration Fair Price per user POWERFUL Mobile App Customer Website to Share all documents, price, balance, pictures, scheduling, quickbooks payment! Email Automation Email Template Customization Feedback is heard toward improvements! They actually listen! My Sales Rep [SENSITIVE CONTENT HIDDEN] is the BEST. Talk to me at 9pm at night sometimes finding solutions. Tech guys - [SENSITIVE CONTENT HIDDEN] have solutions to simplify your business workflow and are 100% American based.

Cons
At the moment 2/4/20 just lack of reports and 2 way integration with Quickbooks. But they making improvements quick. So I would stay tuned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Molly Giberson

Great way to streamline processes

Used daily for less than 6 months
Reviewed 2019-11-12
Review Source: Software Advice

We aren't using JobProgress to its full capability yet, but will be soon. Right now, it has really helped our communication with our customers be more efficient as well as keep track of our sales pipeline and estimates. We are LOVING it compared to our previous CRM.

Pros
I love that we can see how many jobs and dollar volume in each step of our sales/production stage and easily move jobs to a new stage, sales automation with automatic emails to the customer every time their job changes status is WONDERFUL. I also love using the production calendar for scheduling. Being able to set tasks or messages within each job is also great for keeping track of internal communications regarding each job. We also were able to have them create templates that look identical to our paper proposals. The ability to send, sign, view, and accept a proposal with just a click of a button is great.

Cons
It would be great if jobs could automatically move stages in the workflow when a corresponding action is taken (e.g. if setting an estimate appointment would move it to our stage that corresponds with appointments scheduled, or moved it to "job scheduled" when we set a production date), but I understand with custom workflows this would be hard to make happen. It would also be nice if more information from the measurements or estimates translated into the contract and/or work order. We currently use excel workbooks for estimates, contracts, work orders, and purchase orders, and all the pages talk to each other so we only have to enter information on one page. We haven't used JobProgress work orders or proposals yet because of this. In the calendars, if you put an appointment on one person's calendar and choose someone else as an attendee, it doesn't show up on the attendee's calendar, so we have been having to set duplicate appointments to do that. It would be nice if I set an appointment for X and Y needs to be there too, that I be able to set one appointment and it show up on both calendars.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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JobProgress pricing

Starting from
$60/month
Pricing options
Subscription
View Pricing Plans

$60 per month, per user

JobProgress features

Activity Dashboard
Document Storage
Reporting & Statistics
Workflow Management

API (627 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Automatic Notifications (487 other apps)
Billing & Invoicing (279 other apps)
Compliance Management (350 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (279 other apps)
Inventory Management (387 other apps)
Inventory Tracking (310 other apps)
Monitoring (278 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Third Party Integration (383 other apps)

Videos and tutorials

Additional information for JobProgress

Key features of JobProgress

  • Scheduling
  • Service history tracking
  • Event monitoring
  • Customizable dashboard
  • Quotes / estimates
  • CRM
  • Permit management
  • Client tracking
  • Sales management
  • Scheduling
  • Quotes / estimates
  • Electronic signature
  • Business process automation
  • Mobile process management
  • Contractor database
  • Work hour tracking
  • Skills & competencies
  • License tracking
  • Insurance tracking
  • Permit tracking
  • Mapping & navigation
  • VoiceNote / PhotoDraw
  • Calendar
  • Document storage
  • Document templates
  • Invoice management
  • Social media integration
  • Customizable workflow stages / steps
  • Dashboard
  • Staff / production calenders
  • Contact management
  • Automated emails
View All Features

Benefits

Work effectively when away from the office and complete work while at the jobsite or in the truck to save time and improve customer service.

Build estimates and invoices in less time by creating and selecting from a list of commonly used materials and labor rates.

Reduce mistakes and improve productivity by automating custom workflow stages and steps, and ensure job progress is being made on multiple projects.

Send clients estimates on the spot and get onsite signatures with digital signature capture via JobProgress's mobile apps for Android and iOS.

Organize jobs and clients with the built-in CRM follow-up tool and automate marketing and sales emails to clients and contacts.