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Maintenance Connection

Multi-site, multi-industry CMMS/EAM software

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Table of Contents

Is this product right for your business?

Find out with a

Maintenance Connection - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Maintenance Connection overview

What is Maintenance Connection?

Accruent's Maintenance Connection is a multi-site, multi-industry enterprise asset management (EAM) and comprehensive computerized maintenance management system (CMMS) software designed for industries such as agriculture, alternative energy, automotive and aerospace, chemical processing, construction, data centers, discrete manufacturing, education, energy, food and beverage, government and military, healthcare, machinery, instrumentation and appliances, medical device manufacturing, metals and mining, oil and gas, pharmaceutical and biotech, process manufacturing, telecommunications, transportation, utilities, and more.

The platform helps businesses avoid asset failure and reduce downtime. It assists with work order management, preventive maintenance scheduling, and inventory management that can be scaled as per the business's needs. Key features include automated notifications, multi-device asset management, reporting and analytics, and more.

Key benefits of using Maintenance Connection

Replace legacy systems to facilitate digital transformation and help users efficiently manage work orders, asset information and other key data points. This can ultimately maximize efficiency and transparency.

Decrease costs over time by streamlining key asset management processes like inventory management, work order management, and more.

Maximize operational efficiency by implementing preventive maintenance processes, ultimately saving time, maximizing efficiency, and increasing ROI.

Gain actionable business insights by consolidating information previously housed in legacy systems, spreadsheets and paper records. Maintenance Connection provides real-time, comprehensive asset and facility management information. This provides an at-a-glance insight into your warranty information, asset history, maintenance schedule and more. This data also helps users improve your big-picture processes and make sure all your team members have the information they need to do their job correctly.

Consolidate data to improve processes: you can access both historical and real-time information about your analytics, inventory, asset history, work orders, and service history. This information can also be exported into customizable reports to provide big-picture insight, facilitate data-driven decision-making, and help improve things like efficiency, uptime, and overall revenue.

Manage assets and facilities anywhere at any time using MC Kinetic, Maintenance Connection’s offline, native mobile CMMS app. With MC Kinetic, users can easily manage work orders, access key information, and standardize data across locations. This can ultimately streamline operations and help maintenance teams effectively increase asset life.

Starting price

110per user /
per month

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Pros & Cons

Responsiveness

Complexity

Accessibility

Tracking

Archiving

Stability

Maintenance Connection’s user interface

Ease of use rating:

4.4

(361)

Maintenance Connection pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(149)

5(207)

What do users say about Maintenance Connection?

Users say Maintenance Connection offers robust maintenance management, customizable work order tracking, and extensive reporting tools that help streamline operations and improve efficiency. They find the software user-friendly, with a flexible interface and features that adapt to various organizational needs, and appreciate the responsive customer support and helpful training resources available.

They report a learning curve due to the system’s depth and occasional complexity, noting that advanced customization and reporting may require extra assistance or incur additional costs. Some mention inconsistencies in support quality and challenges for less tech-savvy users, but most feel the benefits outweigh these drawbacks.

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Who uses Maintenance Connection?

Based on 361 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Real Estate

Hospital & Health Care

Industrial Automation

Facilities Services

Others

Use cases

Maintenance Management

Facility Management

CMMS

Work Order

Asset Tracking

Maintenance Connection's key features

Most critical features, based on insights from Maintenance Connection users:

Preventive maintenance

4.5

(56)

Work order management

4.4

(50)

Scheduling

4.3

(43)

Asset tracking

4.2

(42)

Service history

4.0

(23)

Maintenance scheduling

4.5

(13)

All Maintenance Connection features

Features rating:

4.4

(361)

Work order creation

4.6

(7)

Vendor management

4.0

(1)

Technician management

5.0

(1)

Reporting & statistics

4.0

(6)

Maintenance management

4.3

(4)

Job management

5.0

(1)

Historical reporting

4.6

(5)

Equipment tracking

5.0

(2)

Document management

4.5

(2)

Barcoding/RFID

5.0

(1)

Customizable reports

4.2

(17)

Equipment maintenance

4.2

(11)

Multi-Location

4.7

(9)

Inventory management

4.1

(39)

Mobile access

3.9

(18)

Inventory tracking

4.0

(11)

Inspection management

3.9

(8)

Access controls/permissions

3.7

(11)

Real-Time data

2.0

(1)

Asset lifecycle management

3.3

(3)

Reporting/Analytics

4.0

(3)

Status tracking

4.0

(1)

Activity dashboard

4.0

(46)

Audit trail

4.3

(25)

Reminders

5.0

(1)

Third-Party integrations

3.0

(1)

Monitoring

3.0

(2)

Real-Time notifications

(0)

Facility scheduling

4.7

(3)

API

4.0

(1)

Purchase order management

(0)

Predictive maintenance

(0)

Parts management

(0)

Quotes/Estimates

(0)

Customer database

(0)

Recurring appointments

(0)

Alerts/Notifications

(0)

Routing

(0)

Safety management

(0)

Shipping management

(0)

Task scheduling

(0)

Accounting

(0)

Warranty tracking

(0)

Cost tracking

(0)

Dashboard

(0)

Depreciation management

(0)

Disposal management

(0)

Automated scheduling

(0)

Energy management

(0)

Contract/License management

(0)

Equipment management

(0)

Facility management

(0)

Fixed asset management

(0)

For schools

(0)

Forecasting

(0)

Incident management

(0)

Inventory control

(0)

Compliance management

(0)

Commercial properties

(0)

Key & lock management

(0)

Analytics

(0)

Calibration management

(0)

Billing & invoicing

(0)

Maintenance Connection alternatives

Maintenance Connection

4.4

(361)

visit website

Starting from

110

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.5

Jobber

4.6

(1.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.4

Customer Support

4.6

Asset Panda

4.6

(1.3K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.8

Cetaris

4.7

(29)

visit website

Starting from

1000

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.5

Customer Support

4.8

Maintenance Connection pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Professional

110

/user

Per month

Features included:

Single-site to multi-site scalability
User-friendly interface
Simplified integrations
Full audit trail and document management
Automated notifications
Unlimited work orders
Workflow automations
Analytics and reporting dashboard
Comprehensive inventory management capabilities
Preventive maintenance scheduling
Support and training
Time and cost tracking

Enterprise

No pricing info

Features included:

Multi-site capabilities
Powerful reporting and dashboards
Inventory, financial, and purchasing
Scalable infrastructure
Native EDMS and IoT integration

User opinions about Maintenance Connection price and value

Value for money rating:

4.3

(361)

To see what individual users think of Maintenance Connection's price and value, check out the review snippets below.

“The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.”

Boyd M.

Sr. Operations Director

“It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.”

Antonio U.

Tecnico

Maintenance Connection integrations (1)

Top integrations

Teamgo

Maintenance Connection customer support

What do users say about Maintenance Connection customer support?

Customer support rating:

4.3

We analyzed 85 verified user reviews to identify positive and negative aspects of Maintenance Connection customer support.

A significant portion of users highlight fast, responsive, and knowledgeable customer support from Maintenance Connection.

A number of users appreciate the willingness of support staff to assist with both simple and complex issues, including customizations.

Multiple users value the variety of support channels available, such as live chat, phone, email, and remote assistance.

A minority of users report inconsistent support quality, with delays, lack of expertise, or difficulty reaching the right person.

Support options

Email/help desk

Knowledge base

Faqs/forum

Phone support

Training options

Live online

In person

Documentation

To see what individual users say about Maintenance Connection's customer support, check out the review snippets below.

“Maintenance Connection has provided excellent customer support through on-line chat, on-line training through User Connect and follow-up email and phone calls.”

Matt M.

Asset Manager

“The best part about Maintenance Connection is the support behind the product. If you need help, you will get near immediate response.”

Heather M.

“The support system isn't as structured and organized as other ERP systems we have worked with in the past.”

Ada F.