App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
mHelpDesk
5
503
4
189
3
63
2
25
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service management software
Table of Contents
Is this product right for your business?
Find out with a
mHelpDesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
mHelpDesk overview
Based on 824 verified user reviews
What is mHelpDesk?
By industry, mHelpDesk reviewers are most commonly professionals in construction (30%). The most frequent use case for mHelpDesk cited by reviewers is scheduling (26% of reviewers).
What do users say about mHelpDesk pricing?
Some reviewers find mHelpDesk affordable and appreciate the month-to-month payments, free trial, and included features. However, some users report the cost can be steep, especially for extra users, scaling, or missing functionalities.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Tracking
Performance and Speed
Estimates and Invoices
Updates and Improvements
mHelpDesk’s user interface
mHelpDesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.0
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about mHelpDesk?
By industry, mHelpDesk reviewers are most commonly professionals in construction (30%). The most frequent use case for mHelpDesk cited by reviewers is scheduling (26% of reviewers).
Select to learn more
Who uses mHelpDesk?
Based on 824 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
mHelpDesk's key features
Most critical features, based on insights from mHelpDesk users:
All mHelpDesk features
Features rating:
mHelpDesk alternatives
mHelpDesk
Starting from
No pricing info
Connecteam
Starting from
No pricing info
Jobber
Starting from
No pricing info
FieldPulse
Starting from
No pricing info
mHelpDesk pricing
Value for money rating:
Starting from
No pricing info
User opinions about mHelpDesk price and value
Value for money rating:
To see what individual users think of mHelpDesk's price and value, check out the review snippets below.
Mohamed H.
engineer
Andy M.
Senior Account Executive
mHelpDesk integrations (17)
Integrations rated by users
We looked at 824 user reviews to identify which products are mentioned as mHelpDesk integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
mHelpDesk customer support
What do users say about mHelpDesk customer support?
Customer support rating:
We analyzed 299 verified user reviews to identify positive and negative aspects of mHelpDesk customer support.
A significant portion of users praise the quick response times and helpfulness of the support team, especially via live chat.
Widely noted by reviewers, customer service staff are patient, knowledgeable, and willing to guide users through setup and troubleshooting.
Frequently reported by users, support is available through multiple channels—phone, email, and chat—making it easy to get assistance.
A minority of users report slow or inconsistent response times, lack of follow-up, and occasional difficulty reaching knowledgeable support staff.
Support options
Training options
To see what individual users say about mHelpDesk's customer support, check out the review snippets below.
“Any questions I had, I was able to chat directly with customer service operatives who were quick and efficient in getting back to me & completely helping me with all my concerns or questions!”
Evelyn J.
receptionist
“Again, their customer service, and the way they help us solve problems and customize things to fit our operational model is really invaluable.”
Becca M.
Business Manager
“It has poor search features, poor customer service, and the response takes a lot of time until your problem is considered.”
hussein m.
seals
mHelpDesk FAQs
Q. What is mHelpDesk used for?
mHelpDesk is a field service software that supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments. With mHelpDesk's scheduling calendar, teams are efficiently routed with the map view. mHelpDesk's invoicing system is fully integrated with a scheduling platform, providing one click invoicing with job tracking and reporting. mHelpDesk's customers are happily eliminating the double data entry of working with third party accounting systems such as Quickbooks. Users can keep track of all the customer interactions. Custom fields make it easy to track the specific bits of information that are unique to the business.
Q. What are the benefits of using mHelpDesk?
•The field service software helps businesses win more jobs, stay organized, and grow their business.
•mHelpDesk allows users to access customer information from any computer or any device.
•The software assists with estimate generation, scheduling, jobs, invoicing, and more.
•mHelpDesk is designed for HVAC, plumbers, electricians, pest control, computer repair, carpet cleaners, maid service, and more.
Q. What languages does mHelpDesk support?
mHelpDesk supports the following languages:
English
Q. Does mHelpDesk support mobile devices?
mHelpDesk supports the following devices:
Android, iPad, iPhone
Q. Does mHelpDesk offer an API?
Yes, mHelpDesk has an API available for use.
Q. What level of support does mHelpDesk offer?
mHelpDesk offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support
