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OnBase Logo

Enterprise content management solution

Table of Contents

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OnBase - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

OnBase overview

What is OnBase?

OnBase is a flexible ECM solution that combines integrated document management, records management and business process management. OnBase is a scalable technology platform, tailored to department and can adapt to suit the needs of any evolving organization.

OnBase specializes in transactional content management and has integrations in the Enterprise, Healthcare, Higher Education, Government, Insurance and Financial Services sectors. The software can be on-premise or cloud hosted.

Manage Accounts Payable, Account receivable, procurement and purchasing as well as HR tasks.

OnBase can optimize the way that data flows through your organization by automating predictable decisions.

Key benefits of using OnBase

Saves IT time and costs – easy to implement and customize to a business’s unique needs
• Speed to market - engages the entire organization in collaboration and sharing resources, from
beginning to end in real time
• Eliminates siloed content and reduces duplication
• Simplified search, tracking, and reporting

Starting price

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Pros & Cons

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Document Scan

Option Complex

Search Document

Features

Document Management

OnBase’s user interface

Ease of use rating:

OnBase pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(37)
5(39)

What do users say about OnBase?

OnBase is an efficient program, scanning ans sorting documents to the appropriate provider is swift and ease of use is great

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Who uses OnBase?

Based on 79 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Hospital & Health Care
Higher Education
Information Technology and Services
Insurance
Others

Use cases

Document Management
Workflow Management
Business Process Management
Content Management
Case Management

OnBase's key features

Most critical features, based on insights from OnBase users:

Document storage
Access controls/permissions
Electronic signature
File sharing
Collaboration tools
Secure data storage

All OnBase features

Features rating:

Full text search
File recovery
Document management
Document classification
Digital signature
Data import/export
Content management
Search/Filter
Billing & invoicing
Workflow management
Archiving & retention
Workflow configuration
Process/Workflow automation
Version control
Process modeling & designing
Process change tracking
Optical character recognition
Offline access
No-Code
Multiple output formats
Multiple format support
Multi-Party signing
Version rollback
Multi-Language
Monitoring
Two-Way synchronization
Mobile signature capture
Visual modeling
Mobile Capture
Web/Mobile app development
Mobile access
Microsoft Outlook Integration
Metadata management
Metadata extraction
Invoice management
Interaction tracking
Integrations management
Information governance
Indexing
HIPAA compliant
Graphical workflow editor
Two-Factor authentication
Third-Party integrations
Text editing
Templates
Template management
Team collaboration
Task progress tracking
User management
Task management
Tagging
Synchronization scheduling
Status tracking
SSL security
Single sign on
SEO management
Secure login
Rules-Based workflow
Role-Based permissions
Revision history
Reporting/Analytics
Version comparison
Reporting & statistics
Remote synchronization
Reminders
Real-Time updates
Real-Time reporting
Real-Time monitoring
Real-Time data
Project workflow
Progress tracking
Forms management
Contract/License management
Content publishing options
Content library
Content delivery
Contact management
Configurable workflow
Conditional logic
Compliance tracking
Compliance management
Commenting/Notes
Collaborative development
Cloud backup
Case management
Calendar management
Business process automation
Batch processing
Backup and recovery
Automatic backup
Automated scheduling
Authentication
Audit trail
Audit management
Audio file management
Asset lifecycle management
Approval process control
Application management
API
Alerts/Notifications
Activity tracking
Activity dashboard
Active directory integration
Forms automation
Filtering
File transfer
File management
File conversion
Email templates
Email management
Electronic forms
Drag & drop
Document templates
Document review
Document generation
Document check-in/check-out
Document capture
Document automation
Deployment management
Database support
Data visualization
Data synchronization
Data storage management
Data security
Data recovery
Data migration
Data capture and transfer
Data aggregation and publishing
Customizable templates
Customizable reports
Customizable forms
Customizable fields
Customizable dashboard
Custom development

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OnBase support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online
Videos
Webinars

OnBase FAQs

Q. Who are the typical users of OnBase?

OnBase has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does OnBase support?

OnBase supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Spanish, Swedish, Thai, Turkish, Vietnamese


Q. Does OnBase support mobile devices?

OnBase supports the following devices:
Android, iPad, iPhone


Q. Does OnBase offer an API?

Yes, OnBase has an API available for use.


Q. What level of support does OnBase offer?

OnBase offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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