Additional information for FieldInsight
Key features of FieldInsight
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- Activity tracking
- Log dispatch summary
- Third party accounting integration
- Job assignment based on service history and experience
- Scheduling orders and complaints
- Set reminders and ETA messages
- Paperless invoicing
- Contact database
- Customer data management
- Customizable templates
- Track dispatch time
- Manage customer feedbacks
- Built In map navigation
- Export invoices to Quickbooks and Xero
- Job scheduling
- Maintenance check
- Mobile compatible
- Send timely emails and SMS to customers
- Prioritizing job orders
- Live field updates
- Set recurring jobs
- Optimizing drivers route
- Search customers from customer database
- Time tracking
- Vehicle tracking
- Service history management
• ScheduleFlow is a web-based solution that is accessible 24x7 from any Internet-enabled device, from anywhere.
• ScheduleFlow’s real-time communication feature helps to share the most recent updates with field workers and back-office managers.
• The software’s built-in calendar allows users to view, manage or print daily, weekly, or monthly schedules along with complete service and agent details.
• The solution’s integrated navigation feature allows drivers to receive the service/delivery location and quickly navigate to the address using Google Maps on their phones.
• ScheduleFlow's built-in invoicing capabilities enable field agents to bill their customers as well as receive payments on their phone immediately after completing a job.
• The product’s automated reminder feature ensures that field agents do not miss any customer service task assigned to them.