ScheduleFlow is a web-based service management solution for small and mid-sized businesses that offer home services like pest control, electrical installation, plumbing, security, and others. The solution lets businesses track field workers via any web-based system, mobile phones, and iPads. ScheduleFlow provides an online interface through which businesses can accept service requests from their clients, communicate the service order to the nearest field agent, and request for payment and feedback post completion of the task.
ScheduleFlow's job scheduling feature helps businesses track onsite workers and communicate with them via emails and text messages. The software helps back end operators share daily schedules with the drivers and other field service agents. They can also track the service status and exact location of an agent through the web accounts. The solution is capable of verifying customer addresses through Google Maps and GPS and can automatically pinpoint the job orders for the day on a map. The software also helps to share these details with the field staff. Office managers can remotely monitor the agent's visits, distance traveled, and the time spent on the job.
ScheduleFlow's recurring job feature allows users to configure notifications and reminders for regular customers. The software lets managers create a priority list and assign jobs to field workers based on their performance or experience. The invoicing module helps to generate and export invoices to integrated accounting systems like QuickBooks and Xero.
ScheduleFlow offers users a 14-day free trial period for evaluation. Other features offered include secure web and mobile logins, multi-channel communications, client database, and service history tracking.