ServiceM8 Comparison

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Overview

ServiceM8 is a cloud-based solution that helps field service organizations manage their business. ServiceM8 guides users from creating job quotes to invoicing and payment collection, and provides real-time information on what jobs are active, what quotes have been issued to clients, and where and when employees are at client sites.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
$29.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

54321
201
71
5
2
1
  • Value for money
  • Features
  • Ease of use
  • Customer support
98%
would recommend this app to a colleague

Pros

This has become a great asset which is promoted through my Company's profile and...Read More
Super easy to use and has nearly all the features I need that I can think of. Al...Read More
Mobile app is superb but would like more flexibility and job management features...Read More

Cons

Were we a small business stuck in paper-based processes full of duplication and ...Read More
We setup a fire alarm business and needed a system to link customers, engineers,...Read More
I am setup for reporting on a CASH basis so this is useless to me.
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features123
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Client Management
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Cost Estimating
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Fixed Asset Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • IT Asset Tracking
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Location
  • Online Booking Integration
  • Partial Payments
  • Physical Asset Tracking
  • Progress Tracking
  • Project Notes
  • Project Time Tracking
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Software Development Kit
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timesheets
  • Web Forms
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations27
  • BigCommerce
  • Dropbox
  • Google Calendar
  • Google Drive
  • Magento
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Office 365
  • PayPal
  • QuickBooks
  • QuickBooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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