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Sortly
5
610
4
267
3
58
2
7
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Inventory management and asset tracking software
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Sortly - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Sortly overview
Based on 951 verified user reviews
What is Sortly?
Sortly is an inventory control tool with key features that include inventory management, inventory tracking, mobile access, search and filter capabilities, product identification, and more.
Who uses Sortly?
By industry, Sortly reviewers are most commonly professionals in construction (17%). The most frequent use case for Sortly cited by reviewers is inventory management (84% of reviewers).
What do users say about Sortly pricing?
Reviewers indicate that Sortly offers affordable pricing and good value for small businesses, and they appreciate mobile access and discounts. Some users report steep price increases for added features or users, causing frustration and limiting suitability for nonprofits or light users.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Scanning
Integrations
Equipment Tracking
Bugs and Issues
Performance and syncing problems
Cost concerns and value
Sortly’s user interface
Sortly pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Sortly?
Sortly is an inventory control tool with key features that include inventory management, inventory tracking, mobile access, search and filter capabilities, product identification, and more.
Select to learn more
Who uses Sortly?
Based on 951 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Sortly's key features
GetApp's analysis of 295 verified user reviews collected between June 2023 and September 2024 identifies Sortly's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Sortly's inventory management capabilities for tracking stock levels, receiving and releasing items, and optimizing stock. They report using Sortly to manage various items like kitchen tools, furniture, sporting goods, and IT devices. Users highlight the customization options, folder creation, and the ability to scan and describe items. They also mention the ease of visualizing items with multiple images and barcode integration. However, some users express the need for better reporting capabilities and alerts for specific inventory groups. Of the 174 Sortly users who gave detailed accounts of their use of Inventory Management, 99% rated this feature as important or highly important.

Kristen V.
Project Manager
Dasha V.
OPERATIONS MANAGER

Lee H.
VP Business Development
Lane N.
Warehouse Supervisor
Users find Sortly's inventory control valuable for maintaining accurate stock counts and setting reordering triggers. They report using it to manage inventory across multiple locations and vehicles, track stock levels in real-time, and ensure items are used before purchasing more. Reviewers appreciate the customization options and the ability to see inventory levels from any computer. Some users mention the need for better QR code management and the ability to view inventory in a spreadsheet without exporting reports. Of the 137 Sortly users who gave detailed accounts of their use of Inventory Control, 95% rated this feature as important or highly important.
Reviewers indicate that Sortly's mobile access is highly valuable for managing inventory on the go. They report using mobile devices like phones and tablets to scan products, update inventory records, and access real-time data. Users appreciate the convenience of managing inventory remotely, especially in locations without Wi-Fi. They find the mobile app user-friendly and essential for fieldwork, allowing them to perform inventory-related tasks without returning to a computer. Some users note differences in functionality between Android and Apple devices. Of the 104 Sortly users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.
See related user reviews
Aishwarya P.
clinical coordinator
Nick M.
Warehouse Manager
Becky C.
Depot Manager
Barry C.
owner
Users report that Sortly's inventory tracking is essential for job costing and tracking materials across different locations. They appreciate the ability to see where items are moved, added, or deleted, and track user actions. Reviewers highlight the folder option for organizing items by departments and the ability to mark items as sold, broken, or restocked. They also mention the importance of accurate tracking for audits and invoicing. Some users express the need for improved reporting and search functionalities. Of the 87 Sortly users who gave detailed accounts of their use of Inventory Tracking, 93% rated this feature as important or highly important.
Reviewers highlight the importance of Sortly's search and filter capabilities for quickly finding specific inventory items. They report using tags, barcodes, and item numbers to locate items efficiently. Users appreciate the ability to search by various criteria, including SKU, description, and part numbers. They find the search function helpful for managing large inventories and cross-referencing products. Some users mention the need for improvements in search accuracy and the ability to search with fewer characters. Of the 83 Sortly users who gave detailed accounts of their use of Search/Filter, 90% rated this feature as important or highly important.
Users appreciate Sortly's product identification capabilities, including custom labels, QR codes, and barcodes. They report using these capabilities to categorize items, add pictures, and ensure accurate identification. Reviewers find the ability to upload multiple images and create custom fields helpful for distinguishing similar products. They also mention the importance of visual aids for staff unfamiliar with certain items. Some users express the need for easier label printing and better barcode scanning functionality. Of the 87 Sortly users who gave detailed accounts of their use of Product Identification, 85% rated this feature as important or highly important.
All Sortly features
Features rating:
Sortly alternatives
Sortly pricing
Pricing plans
Pricing details:
User opinions about Sortly price and value
Value for money rating:
To see what individual users think of Sortly's price and value, check out the review snippets below.
Aishwarya P.
clinical coordinator
Jody M.
Owner
Sortly integrations (3)
Integrations rated by users
We looked at 951 user reviews to identify which products are mentioned as Sortly integrations and how users feel about them.
Integration rating: 4.7 (7)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 4.0 (4)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
“Trello works very well with Zapier, letting new form entries, deals, or events create and update cards automatically on our boards”

Kartikeya G.
Property Manager
Integration rating: 5.0 (1)
Sortly customer support
What do users say about Sortly customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Sortly customer support.
Widely noted by reviewers, Sortly's customer support is responsive, helpful, and quick to address user questions and issues.
A significant portion of users appreciate that the support team listens to feedback and implements requested enhancements promptly.
A minority of users are frustrated by the lack of a live phone support option, relying solely on email or chat for assistance.
Support options
Training options
To see what individual users say about Sortly's customer support, check out the review snippets below.
“I also appreciate the fact that their support team puts up with my many questions and responds in a timely manner.”
Ty C.
member
“Their customer service has been great for all of our questions and we are truly happy to have this system.”
James C.
Configuration Engineer
“Every time we have had issues, we try to call, but there is no number they just make you email.”
Brianna G.
Owner of Upstaged Denver
Sortly FAQs
Sortly is an all-in-one inventory management software designed to help businesses organize, track, and manage their physical inventory efficiently. The platform enables users to create detailed inventory records with custom fields, high-resolution photos, and critical item information, allowing for comprehensive visual tracking of supplies, materials, tools, and equipment. Through its intuitive interface, businesses can organize inventory folders by location, type, and other custom parameters, creating a structured system that provides clear visibility across all inventory assets. The software features built-in barcode and QR code scanning capabilities that accelerate inventory counts and streamline tracking processes. Users can generate in-depth data reports on items, folders, and user histories, which can be exported as custom PDF or CSV files for audits, budgeting, and forecasting purposes. The system also includes automated low stock and date-based alerts that simplify reordering processes and help prevent stockouts. These functionalities combine to deliver real-time reporting insights that support informed business decisions and inventory optimization.
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