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Vonigo
Cloud-based Field Service Software
(16)
Vonigo Pricing, Features, Reviews and Alternatives
Vonigo FAQs
Vonigo product overview
What is Vonigo?
Vonigo is a cloud-based business management software that helps organizations to optimize the various steps in the service delivery process including customer requests, invoicing, payments, reporting and taxes. The software can be accessed on any device including tablets and mobile devices using browser based apps.
Key benefits of using Vonigo
? The software helps in customer relationship management by managing, assigning, tracking and completing inbound client requests.
? Vonigo comes complete with estimating, invoicing, and payments to streamline key operational functions.
? Vonigo offers pre-built, configurable business reports that provide insights into the company’s financial service, sales and customer health.
? The product integrates with Google Analytics to optimize campaigns, increase revenue and improve conversions.
? Security of the data stored is ensured by SSL encryption, intrusion detection, firewall protection and a 99.99% uptime of global infrastructure.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
49
Per month
Flat Rate
Vonigo pricing information
Value for money
4.7
/5
75
Starting from
No pricing info
Pricing options
Value for money contenders
Vonigo features
Functionality
4.4
/5
75
Total features
130
17 categories
Most valued features by users
Functionality contenders
Vonigo users reviews
Overall Rating
4.6
/5
75
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.94/10
54
17
3
0
1
Overall rating contenders
Zach H.
Operations Manager
Transportation/Trucking/Railroad, 11-50 employees
Review source
Transcript
Zachary H.: Hi, my name is Zach, I am an operations manager, and I rate Vonigo a four out of five stars....
Mary B.
1-10 employees
Used daily for 6-12 months
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Besides the day to day operations of my mobile pet grooming business, this software provides me with real time data on performance. I can pull reports with very little effort, download info into excel and manipulate it to tell me what I need to know. Also provides quick ability to identify clients to call using many variables.
It handles many complex situations with ease. Lots of thought into making it user friendly. Allows changes without a lot of hassle. Love the color coding features and the report writer. I can have real time data in an instant which is necessary for me to keep a handle on the business.
Wish there was 15 min increments in timing for the scheduling piece of the program. Would like to see some of the redundancies eliminated with data entry but they are no where near a deal breaker.
Jeff L.
1-10 employees
Used daily for 2+ years
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A Streamlined company. Skip the double and triple recordings. Have your team do it once. Less errors!
I love the fact that if you do even need the help desk they they are there for you! I really like the ease of use that Vonigo provides. It is simply a great program!
Our business model is quite different than most! We provide a service and pay our clients and you cannot record a negative sale or a zero dollar sale. Other wise it is perfect!
Denise J.
Nonprofit Organization Management, 11-50 employees
Used daily for less than 6 months
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Poor. If we hadn't invested so much money into the original purchase of the software I would bail on this program. And now we're stuck with a monthly fee for a program we're using as an in-house spreadsheet.
It's a great idea, appears it would save time and utilizing the database system would be awesome. Our staff has been able to log in and prepare schedules while on the phone with customers and the software is easier to use than our previous spreadsheet.
Our organization fell hard for the sales pitch, we've had the software several months and haven't been able to go live with it yet. We spend more time trying to reach customer service, the links on our website have not been functional yet, and if one day appear to be correct, the next become something totally incorrect.
Courtney H.
Environmental Services, 11-50 employees
Used daily for 2+ years
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I found [SENSITIVE CONTENT HIDDEN]customer service to be a huge value added as we now have customised our system for our specific needs.
This product streamlines and automates our workflow, allowing us to focus on sales and customer service.
Some of the simple, easy fixes are not able to be changed while most of the software can be altered for each specific business.
Byron S.
Used daily for less than 6 months
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Stuff works. You click buttons and it works. The good thing is that Vonigo has an online scheduler piece. Their software team has good support, and they have great onboarding team. VERY competent training!
There seems to be some limitations on taxation, and the online scheduler piece cannot be heavily customized and there is no ability to put "cross zone" rules into Vonigo when doing scheduling and routing. A zone is either on or off, there is no way to intelligently allow a preset series of cross zone settings to apply themselves automatically.
Hi Byron, Thanks for the review. It would be great to speak with you about the taxation as we do have full tax coverage for the United States, Canada, Australia, New Zealand, and the UK. It might simply be a configuration related issue that we can help resolve. Also, it would be great to touch base on the zoning with you. Plus, we do have an open API that offers a near infinite level of flexibility with the online booking engine. We'll follow up with you on that as well. Thanks again for the great review and your ongoing business. Team Vonigo
Common Vonigo comparisons
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