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Vonigo Logo

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Cloud-based Field Service Software

(16)

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Vonigo Pricing, Features, Reviews and Alternatives

Vonigo FAQs

Q. What type of pricing plans does Vonigo offer?

Vonigo has the following pricing plans:
Starting from: $98.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Vonigo?

Vonigo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Vonigo support?

Vonigo supports the following languages:
English


Q. Does Vonigo support mobile devices?

Vonigo supports the following devices:
Android, iPhone


Q. Does Vonigo offer an API?

Yes, Vonigo has an API available for use.


Q. What other apps does Vonigo integrate with?

Vonigo integrates with the following applications:
authorize.net, Google Analytics 360, QuickBooks Online Advanced, QuickBooks Online, Google Calendar


Q. What level of support does Vonigo offer?

Vonigo offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

Vonigo product overview

Price starts from

98

Per month

Per Feature

What is Vonigo?

Vonigo is a cloud-based business management software that helps organizations to optimize the various steps in the service delivery process including customer requests, invoicing, payments, reporting and taxes. The software can be accessed on any device including tablets and mobile devices using browser based apps.

Key benefits of using Vonigo

? Vonigo helps to schedule & manage teams efficiently with location-based optimization support and drag & drop functionality to maximize productivity.
? The software helps in customer relationship management by managing, assigning, tracking and completing inbound client requests.
? Vonigo comes complete with estimating, invoicing, and payments to streamline key operational functions.
? Vonigo offers pre-built, configurable business reports that provide insights into the company’s financial service, sales and customer health.
? The product integrates with Google Analytics to optimize campaigns, increase revenue and improve conversions.
? Security of the data stored is ensured by SSL encryption, intrusion detection, firewall protection and a 99.99% uptime of global infrastructure.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

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Why am I seeing this?

Vonigo pricing information

Value for money

4.7

/5

76

Starting from

98

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Vonigo features

Functionality

4.4

/5

76

Total features

132

17 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Data Import/Export
Workflow Management

Functionality contenders

Vonigo users reviews

Overall Rating

4.6

/5

76

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

54

17

3

0

2

Pros
Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.
I like the ease of use and the easy access to the calendars system as well as the ease of looking up customer with invoices, account etc. It is a great program I recommend it.
We use Vonigo for our day-to-day operations and are thrilled with it. It helps us organize our schedule, our customer database, and to help us book jobs quickly and easily.
Cons
One of the items that seems to be frustrating is that when the software is updated we are not notified of the changes to the program.
When we rolled out the tool, there was no training materials. We had to train ourselves and that took time.
Also commercial scheduling with additional addresses has been difficult to learn.

Overall rating contenders

ZH
AvatarImg

Zach H.

Operations Manager

Environmental Services, 11-50 employees

Review source

Overall Rating

Easy to Use System

Reviewed 3 years ago

Transcript

Zachary H.: Hi, my name is Zach, I am an operations manager, and I rate Vonigo a four out of five stars....

CH
AvatarImg

Courtney H.

Environmental Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product, Better Customer Service

Reviewed 4 years ago

I found [SENSITIVE CONTENT HIDDEN]customer service to be a huge value added as we now have customised our system for our specific needs.

Pros

This product streamlines and automates our workflow, allowing us to focus on sales and customer service.

Cons

Some of the simple, easy fixes are not able to be changed while most of the software can be altered for each specific business.

KF
AvatarImg

Kimberly F.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Very positive and continue to be impressed.

Reviewed 7 years ago
Pros

The software is always being updated and new upgrades and releases are being made. Requests to Vonigo from customers are always heard and implemented when possible. Turn around time for issues are extremely fast and helpful.

Cons

The software can experience high amounts of glitches (but all software does) from time to time. A few extra abilities to the system would be great, but in time I am sure that will come.

RG
AvatarImg

Reed G.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Apparent was not made for Habitat - not far from it but enough that it is difficult sometimes

Reviewed 6 years ago

easy to implement - Team in Support has become essential really helps.

Pros

Browser Based, colors, easy to move donations around thus rescheduling is not a difficult task to learn and to teach others

Cons

difficult sometimes - cannot program our self to minor degrees always have to go to support. Things like changing roles Example we have an attribute "Stephanie Vandergrift" which is still being attached out bound communications - its been 2 years....should be able to rename users our selves

JH
AvatarImg

Josh H.

Public Safety, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Great for Field Service Management

Reviewed 5 years ago
Pros

Adequately supports our business to schedule and dispatch our technicians. Highly customizable interface, with the ability to sort of "build your own" pages to capture the information you want. Custom reports can even be built to pull results which display your custom fields.

Cons

Quite a few features...but many of them feel unpolished or not quite finished. Many features we were promised by Vonigo's sales team were present, but seemed to have limited functionality, or were designed to work a certain way. It took us multiple months of onboarding to get our Vonigo setup working as desired, as the initial setup we were given did not fully match our needs.

DG
AvatarImg

David G.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Solid Scalable Platform

Reviewed a year ago
Pros

Best field service CRM/ERP for Franchisors

Cons

UI is a bit dated vs newer competitors IMO

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