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Wisp by Gensler is the Space Management Software Leader!

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Wisp Pricing, Features, Reviews and Alternatives

Wisp FAQs

Q. What type of pricing plans does Wisp offer?

Wisp has the following pricing plans:
Starting from: $600.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Wisp?

Wisp has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Wisp support?

Wisp supports the following languages:
English


Q. Does Wisp offer an API?

No, Wisp does not have an API available.


Q. What level of support does Wisp offer?

Wisp offers the following support options:
Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

Wisp product overview

Price starts from

600

Per month

Other

What is Wisp?

Wisp by Gensler combines floor plans and occupancy data to provide real estate and facilities teams with the tools and metrics they need to optimize the workplace. Top features include: Space Management, Desk Reservations, Wayfinding, Move Management, Analytics, and more.

Key benefits of using Wisp

  • Wisp is a cloud-based space and facility management solution that users can access anytime and from anywhere.

  • It comes packed with a range of features and tools, such as asset management, equipment management, inspection management, and more.

  • Businesses can utilize Wisp to collect data about names, seats and room configurations, and further analyze space usage and identify patterns.

  • Wisp offers ongoing support that includes advisory services to help users properly understand what the data means to their business.

  • Users can track resources and assign them to occupants, with tools for tracking relevant data changes and running reports on usage.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

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    Wisp pricing information

    Value for money

    4.8

    /5

    16

    Starting from

    600

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Wisp features

    Functionality

    4.9

    /5

    16

    Total features

    33

    5 categories

    Most valued features by users

    Reporting & Statistics
    Reporting/Analytics
    API
    Data Import/Export
    Customizable Reports
    Real-Time Data
    Multi-Location
    2D/3D Designing

    Functionality contenders

    Wisp users reviews

    Overall Rating

    5.0

    /5

    16

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.88/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    0

    0

    0

    0

    Pros
    I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic.
    WISP has been excellent. Great technical and customer support an intuitive suite of built in reports and the ability to request customization.
    I love the layout of the program, once you understand how to navigate through the program it is very user friendly.
    Cons
    Initial setup was painful, but that is the case with any option.
    WISP has revolutionized the way our company internally charges our departments rent for their space usage.
    The only caveat it's difficult on mobile devices but it is being addressed.

    Overall rating contenders

    PH
    AvatarImg

    Phillip H.

    Cosmetics, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Just right

    Reviewed 5 years ago

    WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

    Pros

    The system is straight forward, easy to understand not overly complicated get the results you're looking for.

    Cons

    The only caveat it's difficult on mobile devices but it is being addressed.

    Vendor response

    Phillip, thank you for sharing this positive feedback on our software and advisory team! We're glad to hear that you are easily able to get the information you need and that Wisp is right-sized for your needs.

    LB
    AvatarImg

    Laurin B.

    Hospital & Health Care, 501-1,000 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    No more headaches!

    Reviewed a year ago

    Wisp has played a key role in helping our growing agency manage space. We're able to easily run reports to check for vacant spaces, and can integrate the help of our IT team to prep a new space. The customization was far past what I imagined and I'm extremely happy to have this tool on hand.

    Pros

    Wisp is easy to use and very intuitive. I can easily access any floor plan and make changes in a matter of seconds. Additionally, every person I've worked with on the Wisp team has been extremely kind, helpful, and quick to respond.

    Cons

    Occasionally I have to refresh a page to fully load, but that's typically only 1-2 times per month. I have no other complaints about this product.

    Vendor response

    Thank you so much for taking the time to leave such a glowing review of Wisp by Gensler, Laurin! We are thrilled to hear how our solution has been a key role in managing your space and are excited for our partnership to continue to flourish. Please continue to let us know how we can best support you!

    DB
    AvatarImg

    Daniel B.

    Real Estate, 10,001+ employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    AT&T - CRE WISP

    Reviewed 5 years ago
    Pros

    I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

    Cons

    At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

    Vendor response

    Daniel, we love to hear that Wisp is user-friendly and easy to navigate. It's great that you've granted your floor leads access to help maintain the data. We always encourage this as it helps improve data accuracy and integrity! With such a huge campus, easily accessing your portfolio within seconds sounds like a big help. When you are ready to further integrate your HR systems with Wisp, let us know and we will be happy to assist.

    LC
    AvatarImg

    Lillian C.

    Automotive, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wonderful Space & Occupancy Tracking Tool

    Reviewed 3 years ago

    I have been a Wisp user for many, many years. I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic. The customer service team is excellent to work with. We are constantly finding new ways to use Wisp to improve our business.

    Pros

    Wisp features are geared towards information that a company will want to track and report on for their portfolio. Seeing boundaries of business units on floorplans as well as downloading ready-made reports to track SF's, Occupancy, Vacancy from building to floor level detail has been the most common & useful information provided to our users. From an Administrator point of view, there are so many more features and data points that we use and track. The tool is easy to use and it is integrated into other company systems.

    Cons

    One of our offices was using a stacking feature that was removed recently, but hopefully Wisp will bring it back in the future. Other than that, there is nothing I would consider a con.

    Vendor response

    Lillian, We appreciate our long-term relationship and rave review! We now have a stacking report with visualizations and data that may meet your needs. Thank you again for this feedback. Please continue to let us know how we can best support you!

    MP
    AvatarImg

    Marilyn P.

    Entertainment, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent User Friendly Program !!

    Reviewed 5 years ago

    This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.

    Pros

    Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

    Cons

    There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.

    Vendor response

    Marilyn, it's wonderful to hear this positive feedback, and we are so happy that you've found Wisp insightful and easy to use! We strive to deliver the highest level of customer service and your long-time account leader will be thrilled with this review on how he had helped your team succeed. Thank you!

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