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Wisp Pricing, Features, Reviews and Alternatives

Wisp product overview

Price starts from

$

600

/momonth

What is Wisp?

Wisp is a full-service, cloud-based space management solution designed to configure stack diagrams to space functions, square footage, headcount, and business units. It provides space and occupancy management on interactive floor plans with the functionality required by real estate and facility teams for efficient strategic planning. The SaaS Wisp solution is supported by ongoing floor plan updates and advisory services for the whole real estate life cycle.

Key benefits of using Wisp

  • Wisp is a cloud-based space and facility management solution that users can access anytime and from anywhere.

  • It comes packed with a range of features and tools, such as asset management, equipment management, inspection management, and more.

  • Businesses can utilize Wisp to collect data about names, seats and room configurations, and further analyze space usage and identify patterns.

  • Wisp offers ongoing support that includes advisory services to help users properly understand what the data means to their business.

  • Users can track resources and assign them to occupants, with tools for tracking relevant data changes and running reports on usage.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    Wisp pricing information

    Value for money

    4.9

    /5

    14

    Price starts from

    $

    600

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Wisp features

    Functionality

    4.9

    /5

    14
    Total Features20 3 categories

    Most valued features by users

    Reporting/Analytics
    Workflow Management
    Customizable Reports
    Data Import/Export
    Design Management
    Asset Lifecycle Management
    Incident Management
    Usage Tracking/Analytics

    Functionality contenders

    Wisp users reviews

    Overall rating

    5.0

    /5

    14

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.86/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    0

    0

    0

    0

    Pros
    I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic.

    LC

    Lillian C.

    I love the layout of the program, once you understand how to navigate through the program it is very user friendly.

    DB

    Daniel B.

    This has been a wonderful experience since day one. Each contact is so helpful and responds very quickly.

    MP

    Marilyn P.

    Cons
    Initial setup was painful, but that is the case with any option.

    AR

    Andrew R.

    WISP has revolutionized the way our company internally charges our departments rent for their space usage.

    FA

    Frank A.

    The only caveat it's difficult on mobile devices but it is being addressed.

    PH

    Phillip H.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Just right

    Reviewed 3 years ago

    WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

    Pros

    The system is straight forward, easy to understand not overly complicated get the results you're looking for.

    Cons

    The only caveat it's difficult on mobile devices but it is being addressed.

    Vendor response

    Phillip, thank you for sharing this positive feedback on our software and advisory team! We're glad to hear that you are easily able to get the information you need and that Wisp is right-sized for your needs.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wonderful Space & Occupancy Tracking Tool

    Reviewed 8 months ago

    I have been a Wisp user for many, many years. I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic. The customer service team is excellent to work with. We are constantly finding new ways to use Wisp to improve our business.

    Pros

    Wisp features are geared towards information that a company will want to track and report on for their portfolio. Seeing boundaries of business units on floorplans as well as downloading ready-made reports to track SF's, Occupancy, Vacancy from building to floor level detail has been the most common & useful information provided to our users. From an Administrator point of view, there are so many more features and data points that we use and track. The tool is easy to use and it is integrated into other company systems.

    Cons

    One of our offices was using a stacking feature that was removed recently, but hopefully Wisp will bring it back in the future. Other than that, there is nothing I would consider a con.

    Vendor response

    Lillian, We appreciate our long-term relationship and rave review! We now have a stacking report with visualizations and data that may meet your needs. Thank you again for this feedback. Please continue to let us know how we can best support you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    AT&T - CRE WISP

    Reviewed 2 years ago
    Pros

    I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

    Cons

    At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

    Vendor response

    Daniel, we love to hear that Wisp is user-friendly and easy to navigate. It's great that you've granted your floor leads access to help maintain the data. We always encourage this as it helps improve data accuracy and integrity! With such a huge campus, easily accessing your portfolio within seconds sounds like a big help. When you are ready to further integrate your HR systems with Wisp, let us know and we will be happy to assist.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent User Friendly Program !!

    Reviewed 2 years ago

    This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.

    Pros

    Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

    Cons

    There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.

    Vendor response

    Marilyn, it's wonderful to hear this positive feedback, and we are so happy that you've found Wisp insightful and easy to use! We strive to deliver the highest level of customer service and your long-time account leader will be thrilled with this review on how he had helped your team succeed. Thank you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    WISP's Overall Performance for my Job Function

    Reviewed 3 years ago

    WISP has revolutionized the way our company internally charges our departments rent for their space usage. Making rent allocation changes is so easy now and the export and reporting features are in real time as well. WISP's space accountability and seat assignment allows us to track underutilized space more efficiently and gives us the ability to know who is located where, and if we have vacancies that can be filled.

    Pros

    The ability to make assignment and accountability changes in real time is the most efficient feature to me. The functionality and reporting features have such an expanded capability. With this product we have cut down a tremendous amount of labor hours doing manual change requests and alterations to the primitive accountability process we had previously. With this product you can determine if you are utilizing your space to its maximum efficiency and see where and how you can improve.

    Cons

    The inability for the user/operator to add/move or reconfigure standard furniture while in the furniture layer as opposed to sending the request to support.

    Vendor response

    Frank, thank you so much for taking the time to write this detailed review! It's wonderful to hear how Wisp has significantly reduced your labor hours for change requests, reporting and rent allocation changes. We pride ourselves on making our clients' lives easier and love hearing how Wisp has made this impact!

    Wisp FAQs and common questions

    Wisp has the following pricing plans:
    Starting from: $600.00/month
    Pricing model: Subscription
    Free Trial: Available


    Wisp has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Wisp supports the following languages:
    English


    No, Wisp does not have an API available.


    Wisp offers the following support options:
    24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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