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WorkPal Logo

Mobile workforce management for field service operations

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WorkPal - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

WorkPal overview

What is WorkPal?

WorkPal is a cloud based, end-to-end mobile workforce management system for mobile workflow management, designed to streamline job assignment, reporting, tracking and client invoicing across a range of industries.

The system is highly suited to companies responsible for such things as: fire safety & testing, facilities management, winter maintenance, plumbing & heating, grounds maintenance, security & CCTV installation, building services, ventilation services, air & refrigeration services, electrical contractors, gas installation, contract cleaning, environmental services, property maintenance, lift maintenance, and more.

Via native mobile apps for Android and iOS, WorkPal helps businesses such as those listed above to track field staff and vehicles in real time, get live updates on all pending, underway and completed jobs, as well as generate and send invoices to customers upon completion of their job.

WorkPal helps to streamline all mobile workflow management tasks, from processing quotes, assigning jobs and managing field operatives in real-time, through to client invoicing. Many of the system's features can customized to suit specific business needs, and will help to eliminate paperwork, ensure compliance, and save costs.

Request a demo: https://yourworkpal.com/book-a-demo

Key benefits of using WorkPal

  • Create customised job sheets and instantly assign them to field workers; the smartphone app guides field workers through the tasks, working both online and offline.

  • Completed jobs will sync detailed reports back to the office system, including job notes, forms, photographs and customer signatures; everything is logged with timestamps and GPS tracking information.

  • Job progress notifications are automatically sent to management; WorkPal will accurately track worker shifts and job time, eliminating the need for paper time sheets.

  • Invoice clients directly with costs directly captured in WorkPal; WorkPal can communicate directly with business account software and export data to a variety of formats.
  • Starting price

    25per user /
    per month

    Alternatives

    with better value for money

    WorkPal’s user interface

    Ease of use rating:

    WorkPal pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(18)
    5(46)

    What do users say about WorkPal?

    Reviewers appreciate WorkPal’s customer support, describing the team as friendly, approachable, and consistently helpful. They mention that staff respond quickly to queries, provide thorough training, and regularly check in to ensure satisfaction, which they feel makes the onboarding process smoother and ongoing use more reliable.

    Users report that their issues are resolved promptly and that the support team accommodates business changes well. They say the service desk benefits from the attentive support, though some feel customization options could be improved and note occasional challenges during deployment and communication of job status updates.


    Who uses WorkPal?

    Based on 64 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Construction
    Facilities Services
    Mechanical or Industrial Engineering
    Utilities
    Others

    Use cases

    Field Service Management
    Scheduling
    Field Activity Management
    Workforce Management
    Preventive Maintenance

    WorkPal's key features

    Most critical features, based on insights from WorkPal users:

    Mobile access
    Scheduling
    Work order management
    Alerts/Notifications
    Contact database
    Dispatch management

    All WorkPal features

    Features rating:

    Job management
    GPS
    Job scheduling
    Drag & drop
    Document storage
    Job tracking
    Customizable reports
    Reporting & statistics
    Real-Time updates
    Workflow management
    Real-Time notifications
    Real-Time data
    Customizable forms
    Task scheduling
    Customer database
    Electronic signature
    Service history
    Data import/export
    Quotes/Estimates
    Calendar management
    Maintenance scheduling
    File storage
    Customizable fields
    Contract/License management
    Reminders
    Online time clock
    Activity tracking
    Billing & invoicing
    Invoice management
    Inventory management
    Routing
    Status tracking
    Real-Time reporting
    Third-Party integrations
    Workforce management
    QuickBooks integration
    Mobile signature capture
    Mobile app
    Location tracking
    Inventory tracking
    Historical reporting
    Customizable templates
    Customer history
    Asset tracking
    API
    Accounting integration

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    Per month

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    WorkPal pricing

    Value for money rating:

    Starting from

    25

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about WorkPal price and value

    Value for money rating:

    To see what individual users think of WorkPal's price and value, check out the review snippets below.

    “We have had a great experience from the first day and the customer support has always been fantastic.”
    LH

    Luke H.

    Operations Director

    “Overall the system is fantastic and although we are still working on getting the best from it, we wouldn't be without it.”
    SH

    Stacey H.

    Director

    WorkPal integrations (3)

    Integrations rated by users

    We looked at 64 user reviews to identify which products are mentioned as WorkPal integrations and how users feel about them.

    Integration rating: 5.0 (1)

    Other top integrations

    WorkPal support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Chat
    Email/Help Desk

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    WorkPal FAQs

    Q. What type of pricing plans does WorkPal offer?

    WorkPal has the following pricing plans:
    Starting from: £25.00/month
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of WorkPal?

    WorkPal has the following typical customers:
    Mid Size Business, Small Business


    Q. What languages does WorkPal support?

    WorkPal supports the following languages:
    English


    Q. Does WorkPal support mobile devices?

    WorkPal supports the following devices:
    Android, iPad, iPhone


    Q. Does WorkPal offer an API?

    No, WorkPal does not have an API available.


    Q. What other apps does WorkPal integrate with?

    WorkPal integrates with the following applications:
    Sage CRM, QuickBooks Online Advanced, Xero


    Q. What level of support does WorkPal offer?

    WorkPal offers the following support options:
    24/7 (Live rep), Phone Support, Chat, Email/Help Desk

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