Zoho Inventory Features

Zoho Inventory

Order and inventory management for growing businesses

4.47/5 (329 reviews)

Zoho Inventory Feature Summary

  • Order fulfillment
  • Warehouse Management
  • Inventory Management
  • Order Management
  • Free software provided with paid version
  • Accounting management
  • Application integration
  • Applications management
  • Add more selling channels to scale your business
  • Integrate with Etsy, eBay, Shopify, Amazon and more
  • Inventory optimization
  • End-to-end tracking
  • Manage Multiple warehouses from single control point.
  • Order management
  • Order processing
  • Purchase Order Management
  • Sales analytics
  • Sales reporting
  • Create shipping labels
  • Software inventory
  • Software management
  • Sync customers, orders & finances with CRM integrations
  • Complete billing & invoicing
  • Import/export date anytime
  • Open API
  • Inventory replenishment avoids stock-outs
  • Create sales orders in minutes
  • Delivery tracking
  • Real-time comparisons
  • Inventory control

Competitor Feature Comparison

3PL Management
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applications Management
Audit Management
Backorder Management
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Contact Database
Cost Tracking
Customer Database
Customer History
Customizable Fields
Customizable Reports
Data Import/Export
Data Synchronization
Delivery Tracking
Discount Management
Document Storage
Email Marketing
Forecasting
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitting
Label Printing
Labeling
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multiple User Accounts
Online Forums
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Partial Payments
Price / Margin Management
Product Identification
Profitability Analysis
Purchase Order Management
Purchasing & Receiving
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Recurring Orders
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Role-Based Permissions
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Secure Data Storage
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Supply Chain Management
Third Party Integrations
Warehouse Management
Website Integration
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applications Management
Audit Management
Backorder Management
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Contact Database
Cost Tracking
Customer Database
Customer History
Customizable Fields
Customizable Reports
Data Import/Export
Data Synchronization
Delivery Tracking
Discount Management
Document Storage
Email Marketing
Forecasting
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitting
Label Printing
Labeling
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multiple User Accounts
Online Forums
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Partial Payments
Price / Margin Management
Product Identification
Profitability Analysis
Purchase Order Management
Purchasing & Receiving
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Recurring Orders
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Role-Based Permissions
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Secure Data Storage
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Supply Chain Management
Third Party Integrations
Warehouse Management
Website Integration
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applications Management
Audit Management
Backorder Management
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Contact Database
Cost Tracking
Customer Database
Customer History
Customizable Fields
Customizable Reports
Data Import/Export
Data Synchronization
Delivery Tracking
Discount Management
Document Storage
Email Marketing
Forecasting
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitting
Label Printing
Labeling
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multiple User Accounts
Online Forums
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Partial Payments
Price / Margin Management
Product Identification
Profitability Analysis
Purchase Order Management
Purchasing & Receiving
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Recurring Orders
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Role-Based Permissions
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Secure Data Storage
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Supply Chain Management
Third Party Integrations
Warehouse Management
Website Integration
Workflow Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


84 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


599 reviews

Zoho Inventory Feature Reviews

25 reviewers had the following to say about Zoho Inventory's features:

Anonymous
A verified reviewer
Verified Reviewer

Very good inventory management software

2019-03-06

Pros

inventory management inventory workflow functionality inventory tracking Alert

Cons

Bills are more specific to day to day expenses No option for paying suppliers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Zoho inventory it's a good way of managing inventory

2019-09-03

Pros

Providing instant report on inventory management

Cons

Its pricing its some how expensive as i was interested in. But i failed to upgrade because of my company is at foundation level

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anil K.

Great Product. Would buy immediately if the Cons are rectified.

2018-04-01

Ease of doing business. Inventory management.

Pros

Ease of use. Good mobile app. Very good integration with shipping vendors.

Cons

1. No Categorisation of items like Categoey: Lamp. Subcategory : Projector Lamp, Car Headlight Lamp, Projector Lamp Subcategory : Short Throw, Long Throw... and so on. 2. No POS, Cash Register.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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David W.

Valuable reporting functions and the ability to customize screen views are almost non-existent.

2017-05-18

Pros

There is nothing that I like except that it integrates with Zoho Books which is actually a much better software.

Cons

Find another inventory management software...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Tan L.

Verified Reviewer

Good product with the huge support of big eco-system

2019-05-26

Pros

- Fits into the eco-system of Zoho, instantly update to Zoho Books and other Zoho App - Easy to use, good Iphone App - Manage multi-warehouse - Continuing to add more features - Quick customer service with service mindset

Cons

- Can be more complete with Lot/Rack management in Warehouse - Can have a little more reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Rafael Alejandro B.

Excellent for started bussiness

2018-03-16

Pros

web based inventory management systems to small and medium bussiness, tracking an d delivery confirmation users to invoice. ship and track products

Cons

no is multi store, the apis for UPS & FedEx no work fine, maybe the price is a little expensive but thats all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Kent P.

Verified Reviewer

Zoho Inventory Ebay and Amazon Integration Works as Described

2019-08-30

Pros

Zoho Inventory was easy to setup.

Cons

Still need a listing management and shipping management solution.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Excellent product for inventory management

2019-03-22

Pros

Extremely cost effective and comprehensive product, with excellent integration and order management functionality.

Cons

Bill of materials for manufacturing is a bit of a work around process, but workable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Rishabh A.

Verified Reviewer

A Robust And A Well Designed Tool

2019-08-23

It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.

Pros

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are: 1) Order Management 2) Invoicing 3) Integration with other tools available 4) works closely with other Zoho Products 5) Ease of access 6) Reporting and Dashboard is better than other players in the same domain 7) Handles RMA easily

Cons

Each tool comes with a few drawbacks though: 1) Lack of Equipment Rental feature 2) Composite Items feature doesn't function well, needs more tweaking from the user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Replacement Inventory Management + Hook into Shopify

2019-07-25

Pros

Building products based on multiple pieces of inventory is awesome!

Cons

I wish there was a Manufacturing inventory management piece to Zoho Inventory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

ZOHO INVENTORY

2019-09-24

Great

Pros

Ease of Use and Inventory Management.

Cons

I am still a learner and didn't go in-depth to point out at drawbacks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Complete Inventory Management

2019-07-02

Pros

Addressed inventory management in a complete fashion-reporting, work flow and ease of use are great things to remember for its use.

Cons

Set-up takes a while to complete and gets tiring

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Urszula U.

Verified Reviewer

Zoho Inventory is a simple tool for simple shops

2019-04-15

It changes step by step in a good direction but still there are some obstacles for importing/exporting data, duplicates and simple product management.

Pros

easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify.

Cons

In Zoho Inventory it is an item name... and SKU.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Best In Class Inventory Management

2019-09-11

good

Pros

I liked the way it works very sophisticated in design, easy to use and understand. no technical skills required lot of automation

Cons

Inventory management is a bit highly priced if price comes to 3000 per year it will increase user base for zoho

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Omarie P.

Works great! Easy and efficient

2018-09-30

Pros

Same goes for the inventory application, I can easily add/delete and manage inventory items and merge them into my Zoho CRM.

Cons

It could be a little more customizable with certain items but for the most part this is an overall great inventory management option.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Internet company, 11-50 employees)

Zoho is a great program to use if you are working with multi-channel inventory

2018-07-13

Ease of use for multi-channel inventory management

Pros

I liked how Zoho made the task of moving from one shopping channel to the next a simple process that allowed me to save time and use inventory control to increase the profit of my business.

Cons

Occasional issues that were solved quickly by customer service. Timing out of pages before they save, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Application is good for generic uses but fails in specifics

2019-03-24

Pros

The amount of features is caters is amazing, acting like a full fledged ERP. Itss definitely an excellent tools for most of the business sectors.

Cons

This is not such a con but at least in my case, inventory management seems to be a lacking a little bit with customisation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Mark W.

Good inventory management software

2018-07-24

Pros

Zoho Inventory is a pretty good inventory management software.

Cons

While Zoho Inventory is good it didn't quite fit our company needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
shefeek a.

Verified Reviewer

function

2019-07-08

very good

Pros

i really like functions of zoho inventory,we have a small company ,that's way we don't want to use more functions.we thinking its more useful for big companies

Cons

day to day cash flow, expenses management

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Ease and user friendly

2019-06-12

Accounting and Inventory management is good and good to learn.

Pros

Its all about speed and data integration, and we can use it sitting in any part of the world or on the go.

Cons

Data backup is not so user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Abid A.

Verified Reviewer

Zoho Inventory for Trading business and Manufacturing concerns

2019-06-24

Though I am still exploring ZOHO Inventory but the best part was ease of use and instant impact on inventory management.

Pros

1- Its best for the Trading business. 2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software. 3- It is real-time.

Cons

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality. 2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books. 3- If you want to receive a product on multiple purchase orders together, you cannot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Karun T.

Verified Reviewer

Feedback

2019-04-20

Great

Pros

FIFO management and organise with complete

Cons

scalability of items and reference and less feature in basic version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
vallabhan C.

Verified Reviewer

Just the kind of business apps that any small-medium biz would need

2019-04-13

I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it.

Pros

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use.

Cons

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Priscila C.

Verified Reviewer

Everything you need

2019-08-29

I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.

Pros

It is all I need for inventory management and it's easy to use!

Cons

I guess it can be more visibly appealing.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Easy & Convenient Inventory Management

2019-09-20

Pros

- Easy inventory management & tracking - Simple for a small business to use - Easy to scale for an quickly growing small non-profit

Cons

It is hard to find the background details & customize to fit my business' specific needs.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more