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Order and inventory management for growing businesses
Value for money rating
4.5
/5
347
Price starts from
59
Per month
What users say
JM
Jorge M.
María Fernanda C.
Price starts from
995
Per month
Pricing model
Free trial
Price starts from
1600
One-time payment
Pricing model
Free trial
Price starts from
19.99
Per month
Pricing model
Free trial
Price starts from
10000
Per year
Pricing model
Free trial
Price starts from
100
Per month
Pricing model
Free trial
Ankush B.
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for 2+ years
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Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.
Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports
Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.
Sancharini S G.
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !
Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.
Can be more economical due to scale of zoho, they could pass some more discount to clients.
Gregory S.
Furniture, 1-10 employees
Used other for 2+ years
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Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type. Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.
On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.
We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system...
Anonymous Reviewer
Verified reviewer
Consumer Goods, 1-10 employees
Used daily for less than 6 months
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Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.
Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.
The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.
Karun M.
Verified reviewer
Retail, 1-10 employees
Used daily for less than 6 months
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Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales.
As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.
The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.
Eric G.
Verified reviewer
Automotive, 1-10 employees
Used daily for less than 6 months
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Cloud based, pricing tiers by customer, import/export.
Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through.
Kory A.
Verified reviewer
Banking, 1-10 employees
Used daily for less than 6 months
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For the price, you get an amazing amount of tools for managing inventory. It has a great integration with Amazon and makes everything sync very easily.
You can't segment customers based on purchase items.
Abid A.
Verified reviewer
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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Though I am still exploring ZOHO Inventory but the best part was ease of use and instant impact on inventory management.
1- Its best for the Trading business. 2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software. 3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected. 4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all...
1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality. 2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books. 3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time. 4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.
Rishabh A.
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.
There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are: 1) Order Management 2) Invoicing 3) Integration with other tools available 4) works closely with other Zoho Products 5) Ease of access 6) Reporting and Dashboard is better than other players in the same domain 7) Handles RMA easily
Each tool comes with a few drawbacks though: 1) Lack of Equipment Rental feature 2) Composite Items feature doesn't function well, needs more tweaking from the user
Anonymous Reviewer
Verified reviewer
Health, Wellness and Fitness, self-employed
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As I mentioned before, its probably the only software affordable that includes all the necessary features to run a small company like mine.
Integration with Shopify very easy. Pricing affordable with many features for a small company to afford.
Clients with different currencies not easy. I am a company in Canada with Inventory in the USA and most of my customers are in USA.
Kelly C.
Verified reviewer
Apparel & Fashion, self-employed
Used daily for 1-2 years
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Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory.
I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.
My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.
Ellen Y.
Retail, 1-10 employees
Used daily for 2+ years
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The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America.
I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.
Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.
Anonymous Reviewer
Verified reviewer
Retail, self-employed
Used weekly for 6-12 months
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I love how easy it was to intergrate with ebay. the listings synced over, the orders, the customer profile, everything. Hands down the easiest and most time and cost sufficient program i hvae tried.
i love all the different Apps available, but im not sure if i c an get one app for a certain price and it work completely without having to purchase another subscriptiion for another service.
ADAM K.
Retail, 1-10 employees
Used daily for 1-2 years
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Great app to manage inventory reports on daily basis. I never had any problem with accessing the app. It helps me manage my business well and smooth.
Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available.
Merging products with eBay platform could be better. Updating product images takes time. Too many updates.
John P.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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If I do not have enough inventory to ship a full sales order, I am able to make partial shipments. When new inventory goes in, I can go back to see what I need to ship to complete that partial shipment
I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform
I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.
Dale (Ken) S.
Verified reviewer
Automotive, 1-10 employees
Used daily for 6-12 months
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Ease of use. Ability to link other Zoho Products like Zoho Books. Customer service.
Not implementing changes fast enough to make program even better or more functional!
Julio O.
Verified reviewer
Retail, 1-10 employees
Used daily for 6-12 months
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Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs.
One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key.
The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version
Megan M.
Sporting Goods, 11-50 employees
Used daily for 6-12 months
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For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more.
It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.
For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.
Priscila C.
Verified reviewer
Retail, 1-10 employees
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I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.
It is all I need for inventory management and it's easy to use!
I guess it can be more visibly appealing.
Jeff C.
Wholesale, 1-10 employees
Used other for 6-12 months
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Helped us with our inventory, quotes and sales orders. Ultimately switched to another product with more control over selling units and templates.
Ease of use, online access, cost. Simple to implement. Informative reports.
To sell as different units had to create different item code and bundle/unbundle. Would like more control over templates - the built in ones take up too many pages when numerous items. To search as typing have to know how an item is named.
Svetla M.
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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Zoho inventory helped get an excellent overview on and efficiently manage our inventory. It was easy to figure the tool out, including for our hardware engineers. We are saving tons of time and getting alerts when inventory is on the low end. Very pleased!
Customisation options are great, no learning curve we started using it right away, all needed functionality at a modest price
There were some options related to the accounting system specifics that required digging more to figure out
ANTONIS D.
Photography, self-employed
Used daily for 1-2 years
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To manage and monitor inventory reports on a daily and weekly basis!
I use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.
The price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!
Ezekiel O.
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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The dashboard is simply awesome. It gives a good daily overview of the business activities and the necessary next-steps. We can easily manage sales order and transfer among the warehouses, and scale easily to more warehouses when needed. The integration with our website is just fantastic. Items and stock level from the Inventory syncs that on the website. No more repeated work. AND, the API access is just wonderful. Going forward, applications can be built on the API feature to add more value to our customers and business process.
The permission levels could be better improved. A user's access to the Customer's Contact module, for example, should be limited to the contact created by that user. Then, the accountant can have access to all contact irrespective of the who created it. A desktop application would be great. Or, an application to work offline when there's limited internet connection.
Anonymous Reviewer
Verified reviewer
Machinery, 1-10 employees
Used daily for 1-2 years
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it is more then year i am using Zoho Inventory, Zoho Book, Zoho CRM, Zoho expenses, in our 3 company, it helped me to be on top of my business, it improve performance of my team, it improved our customer care service, it given me chance to control easy our inventory.
Very smart, Easy, comfortable. maximum mobile, affordable, reliable,
seems i done have more chance to extract cost of each item, FOB, Transport, Import duty. other duties.
Anonymous Reviewer
Verified reviewer
Industrial Automation, 1-10 employees
Used daily for less than 6 months
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With Zoho Inventory I am running a stock control, as well as creating orders, invoices and packages.
Easy to use and much fuctionallity software. I was looking for this kind of software for my small stock management. Highly recommend to use for improving business efficiency, and most importantly to control your business at a fingertip (App is working perfectly). Multiuser system helps to accommodate different activities and job specifications to use employee, thus creating a functional vertical integration value chain. All actions are stored and as an Admin I can observe actions of my empoyees. More control less arguments and distraction for business efficiency.
Some of my employees are native in Russian language, and unfortunately Zoho Inventory is not running on Russian language, that is the only thing I would like to add. Everything else working perfectly.