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Zoho Inventory
5
236
4
151
3
19
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Order and inventory management for growing businesses
Table of Contents
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Zoho Inventory - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoho Inventory overview
Based on 417 verified user reviews
What is Zoho Inventory?
Reviews for Zoho Inventory come from a wide variety of industries, including retail (15% of reviewers), information technology and services (5%), and consumer goods (5%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (89% of reviewers).
What do users say about Zoho Inventory pricing?
Most reviewers indicate Zoho Inventory offers strong value for money, especially for startups, and they appreciate the generous free plan and affordable paid options. However, some users report that scaling up or using multiple Zoho products can become costly.
Starting price
per month
Pros & Cons
Inventory Management
Order Management
Sales Tracking
Customization
Zoho Inventory’s user interface
Zoho Inventory review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Zoho Inventory?
Users report Zoho Inventory makes inventory tracking, order management, and invoicing straightforward, with many finding it easy to set up and use. They appreciate its integration with other Zoho apps and popular e-commerce platforms, as well as the time saved through automation and centralized workflows. They find the pricing reasonable, especially with a free plan, though some feel advanced features are locked behind higher tiers or add-ons.
They indicate some limitations, such as restricted third-party integrations, missing advanced inventory features, and occasional customer support delays. They say the system can be overwhelming to configure, and some wish for more customization and better documentation.
Select to learn more
Who uses Zoho Inventory?
Based on 417 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Inventory's key features
Most critical features, based on insights from Zoho Inventory users:
All Zoho Inventory features
Features rating:
Zoho Inventory alternatives
Zoho Inventory
Starting from
39
Per month
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Xero
Starting from
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Odoo
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/user
Per month
Zoho Inventory pricing
Pricing plans
Pricing details:
User opinions about Zoho Inventory price and value
Value for money rating:
Of 61 reviews that provide robust commentary on Zoho Inventory's price and value, mention it in a positive light.
Most reviewers consider Zoho Inventory to offer good value for money, especially for startups and small businesses. They appreciate the availability of a free version, which allows them to test out the software and access many core features without upfront costs, though some note the free plan limits the number of items or transactions. Most users indicate that the paid plans are affordable and include a robust set of features, with some highlighting the competitive pricing compared to alternatives. They say the software’s integration with other Zoho apps adds further value, and they find the free trials generous, making it easier to evaluate the product before committing. Some reviewers find the customization options and ease of use to be strong benefits at the offered price point. However, some users report that the pricing can feel high, particularly for startups in certain regions or when scaling up to higher usage tiers. They mention that managing multiple Zoho products together can become expensive, and a few feel that the feature set in lower-priced plans could be more comprehensive. Some reviewers feel the free version’s transaction limits are restrictive and wish for more flexibility in pricing modules.
, and
Zoho Inventory integrations (42)
Integrations rated by users
We looked at 417 user reviews to identify which products are mentioned as Zoho Inventory integrations and how users feel about them.
Integration rating: 4.7 (9)
“To create work orders simply from the books integration without manually typing all data saves a lot of time and effort.”
Erno M.
Owner
Integration rating: 4.8 (7)
Integration rating: 4.0 (6)
Integration rating: 5.0 (3)
Integration rating: 2.5 (2)
Integration rating: 5.0 (2)
“Aftership provides automatic shipment tracking. This saves me a lot of time.”
“Send post purchase emails on order status to reduce WISMO requests.”
David S.
President
Zoho Inventory customer support
What do users say about Zoho Inventory customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Inventory customer support.
Widespread user sentiment highlights the 24/7 availability and promptness of Zoho Inventory's customer support team.
A significant portion of users appreciate the knowledgeable, patient, and personable approach of support staff.
A minority of users report slow response times, limited weekend availability, and occasional lack of expertise from support.
Support options
Training options
To see what individual users say about Zoho Inventory's customer support, check out the review snippets below.
“I don't dislike it at all, it has been correct in the operation providing a good service”
Caroline B.
Bachelor in Supply Chain Management
“Customer service is a bit slow and clunky”
Kamal M.
CEO
Zoho Inventory FAQs
Zoho Inventory has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. What is Zoho Inventory used for?
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go. Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers. The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
Q. Does Zoho Inventory support mobile devices?
Zoho Inventory supports the following devices:
Android, iPhone, iPad
Q. What level of support does Zoho Inventory offer?
Zoho Inventory offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support
