For business partners & employees there was a steep learning curve; BUT Favro’s blog and resources do an amazing job at showing a lot of different management styles & project management approaches being used on the platform. This really helped people with different business and personal backgrounds start with a strong footing. The biggest part of the adoption wasn’t the platform, but how individual actors in the organization wanted to manage projects and action items when there was no platform limitations... Which for a startup, is definitely required as the business solidified it’s processes over time. Basically, there were no bottlenecks presenter while doing a myriad of different project types on Favro... that’s a big statement for a platform.
Pros
The platform approaches cards agnostically, but ensures re-use of customizations through templates. Lanes, groups, automation, and tagging make almost anything manageable in Favro... more than almost all others that I’ve worked on for production level projects.
Agnostic to project management styles is a huge benefit when running things in the platform.
Also important, the platform is amazing for how old it is. It’s “young” but I’m sure it will surpass others in terms of features.
Cons
Lanes displayed as standard cards in “My cards” is a bit overwhelming. I’m sure in the future they will keep upgrading to pay a bit more attention to “admin” views and have more “authority” driven dashboard views that summate statistics that currently are only viewable directly to the boards themselves.
Rating breakdown
Likelihood to recommend: 10/10
The trial experience is not good when we were implementing and onboarding the team we need more days to have everybody working in the same page, but Favro don't have this option and lock down all my account data. We came from Asana to work in favro but when we had many projects running at the same time we lost the full picture and after 3 months we came back to Asana. I asked the support how to downgrade my plan and they told me the wrong instruction and my data was locked again. This is the worst feeling that you can offer to someone: lock someones data and answer the day after, well, I'm still waiting it.
Pros
Intuitive views my team enjoyed to work with favro
Cons
We can have a macro view of the projects and we had to work with other platforms together
Rating breakdown
Likelihood to recommend: 2/10
Pros
The UI is acceptable. The general barrier of entry is low.
Cons
I had a horrible customer experience with Favro. I reduced the number of users for this month from 10 down to 2. The billing page had no clear way to degrade the plan to 2 users and I checked everywhere. The only potential button was for "cancel subscription" which would display the message "lose access to favro". Fearing I would lose all the boards, I didn't do this and assumed that the plan would be automatically degraded. No. The plan automatically upgrades when users are added but doesn't downgrade and the customer service doesn't give your money back. This is downright predatory. With no clear option to reduce and no automatic downgrade, I was charged 60 bucks more than what I should be charged. Slack only charges by the number of active users, I'm sure favro can design a way to count the number of users period. Beware of their practices.
Rating breakdown
Likelihood to recommend: 0/10
I wouldn't say we had any benefits. We tried it because we liked their other product (Hansoft) which is native, and expected that they would be creating a web-version of what they had or at least something that is feature comparable.
Pros
1. Great UI for KanBan based products
2. Concept of parent child hierarchies that are not limited to 3 or 4 levels (allows us to do great planning). However, this functionality is really tedious to use in the UI, unlike their Hansoft product.
3. Easy to update cards/add comments/add attachments
4. Multiple assignees to cards
5. Tasklist within cards
Cons
1. The parent-child hierarchy is nearly impossible to use due to UI design / usability problems
2. Searching and reporting is completely lacking. I wouldn't even call it mediocre, it's just not there. There is some "filtering" which is absolutely unusable for any large project.
3. No ability to link tasks in any way or mark duplicates.
4. *** NO WAY TO EXPORT DATA *** : BEWARE OF THIS
(I wrote my own export using their API, but lost between 30-50% of the details of each card)
Rating breakdown
Likelihood to recommend: 1/10
Wonderful - I've never been more organized with my work
Pros
I love the ease of use and the responsive Favro team :)
Cons
No issues so far! This software is superior than the countless others I have tried before it.
Rating breakdown
Likelihood to recommend: 10/10
A free 14-day trial is offered, after which Standard and Enterprise plans are available.
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