Tenrox PSA Solution Pricing, Features, Reviews & Comparison of Alternatives

Tenrox PSA Solution

The Only True, Workflow-Driven, Cloud Professional Services Automation Solution Available

4.47/5 (15 reviews)

Tenrox PSA Solution overview

Tenrox PSA is comprised of four modules that can be deployed in a phased manner, to meet your team or organization’s growing needs. Each module meets a set of work processes while accommodating your existing systems.

Project Management:
Gives you the power to plan, track, and execute projects at a detailed level. It provides a simpler alternative to Microsoft Project if desired or integrates directly with Microsoft Project if needed and allows project managers to assign tasks and track project health at a detailed level. It also provides project workspaces to encourage communication and collaboration with your team and your clients as you deliver the project. The Product Management module includes the following sub-modules:
-Project Planning
-Project Workflows
-Process Management

Time & Expense:
Tenrox Time and Expense Tracking Software that adapts to your requirements - our configurable project time, leave time, overtime tracking, and expense reporting system allows you to effectively collect, manage and track timesheets and expense reports based on your requirements. The Time & Expense module includes the following sub-modules:
-Leave Time
-Review & Approval
-Multi-Tax/Multi-Currency

Project Financials:
Is all about the past. It helps you track the time and expenses you've invested to date to deliver your projects. It manages the process of invoicing your clients to ensure you bill them for every hour invested and every dollar disbursed on their behalf. Finally, it can act as the project accounting sub-ledger for your general ledger, seamlessly sending transactions to your accounting system to always keep it in sync. The Project Financials module includes the following sub-modules:
-Cost & Budgeting
-Billing & Invoicing
-Revenue Recognition

Resource Management:
Helps you efficiently match the perfect person to the right project. It lets project managers describe what sort of resources they need on their projects based on skill sets, certifications, physical locations, and required hours. It also gives resource managers the ability to match up resource needs with staff availability, and make strategic tradeoffs amongst potentially competing needs. The Resource Scheduling module is central to helping manage future-looking utilization, revenue and profitability, and hiring needs. The Resource Management module includes the following sub-modules:
-Skill Management
-Capacity Planning
-Resource Forecasting

No matter which module or modules you choose, Tenrox offers a graphical workflow engine, Real-time reporting and a Quick Connect Integration platform
info.tenrox.com

Pricing

Starting from
$24/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English, French
Tenrox PSA Solution screenshot: Tenrox PSA Invoice ManagerUsing Tenrox PSA SoftwareTenrox PSA Solution screenshot: Tenrox PSA Project CentralTenrox PSA Solution screenshot: Tenrox PSA Timesheet ManagerTenrox PSA Solution screenshot: Tenrox PSA Milestone ReportsTenrox PSA Solution screenshot: Tenrox PSA Budget ManagementTenrox PSA Solution screenshot: Tenrox PSA ExpenseTenrox PSA Solution screenshot: Tenrox PSA Employee DashboardTenrox PSA Solution screenshot: Services Dashboard

Tenrox PSA Solution reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  4.2
  4.1
Anonymous

Our organization uses the software for project billing, employee time management and tracking.

Used daily for 6-12 months
Reviewed 2018-03-05
Review Source: Capterra

The ease of use when entering hours for projects and employee time, makes it easy for all users regardless of skill level. The benefits of having knowledgeable personnel is a valuable asset to any organization.Very easy to use with full support if we run into any problems. The training provided to all users is 24/7 and very easy to understand. The admin is always available that is assigned to each account, giving undivided support and considered a valuable member of our team. The admin assigned to my team is available for all out weekly team calls providing answers to questions and quick follow up when needed. Very engaging staff.

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Christopher Studebaker

An OK system for time entry - kludgy for management

Used daily for 2+ years
Reviewed 2018-10-16
Review Source: Capterra

Time entry and time management for assignment of personnel to jobsThe time entry and management is meant for consultants, with jobs available by name rather than project number

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Jonathan Schreck

Bumpy Start but We've Found Our Groove and Great Partner

Used daily for 1-2 years
Reviewed 2016-12-21
Review Source: Capterra

We encountered some obstacles shortly after go-live that were unexpected, but the Tenrox team from support, services and development have really partnered with us to get everything working to meet our needs. Looking forward to further leveraging the tool through future software development.Focused on and geared to help run professional services businesses

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Shannon James

Tenrox leads with Customer Service

Used daily for 2+ years
Reviewed 2016-08-23
Review Source: Capterra

I've used Tenrox for a couple of years now through my job. Tenrox is an easy to use intuitive application that has enabled my organization to simplify our management of expense reporting and tracking timesheets.Im able to cut time spent on data entry and invoicing while accelerating my processes for invoicing and expense reporting.

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Tyler Brown

Intuitive interface that our users found easy to adopt

Used daily for 1-2 years
Reviewed 2016-08-16
Review Source: Capterra

This tool is flexible enough to function the way our organization does business. It has enabled us to better forecast expenses and resources with custom reports. In addition, project invoicing has been completely streamlined and we now have real-time access to invoice and budget data, which was lacking in our previous systemThe mobile app is easy to use and allows us to capture detailed timesheets while on the road

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Tenrox PSA Solution pricing

Starting from
$24/month
Pricing options
One time license
Open source
Subscription
View Pricing Plans

Prices range from $24.00 to $44.00 per user, per month; Free 14-day Trial Available

Tenrox PSA Solution features

API
Project Planning
Projections
Timesheets

Activity Dashboard (106 other apps)
Activity Tracking (96 other apps)
Automatic Notifications (112 other apps)
Collaboration Tools (132 other apps)
Collaborative Workspace (91 other apps)
Commenting (98 other apps)
Drag & Drop Interface (107 other apps)
Gantt Charts (95 other apps)
Prioritizing (129 other apps)
Progress Tracking (100 other apps)
Project Management (138 other apps)
Project Time Tracking (140 other apps)
Project Tracking (94 other apps)
Task Management (102 other apps)
Task Tracking (118 other apps)
Third Party Integration (115 other apps)

GetApp Analysis

Tenrox is a leader in professional services automation, providing services to a variety of businesses throughout the world. The goal of Tenrox is to help a business manage a project throughout the service delivery lifecycle. Because Tenrox does this in real time, businesses always have an up-to-date view of the status of all projects, as well as upcoming milestones and goals.

From the bidding process all the way to billing, Tenrox PSA helps businesses stay on top of every project to avoid missed deadlines and costly mistakes. Real-time visibility gives users the ability to clearly see where resources are currently assigned for planning purposes. Employees can view, at a glance, all recent projects, current timesheets, assigned items, and more.

Tenrox PSA is ideal for any business that regularly handles projects, regardless of industry or size. With the ability to manage projects and pull reports, businesses can easily determine where resources can be shifted or where additional resources are needed.


What is Tenrox PSA Solution?

At one time, all employees were located in one office, making collaboration as easy as meeting in a shared conference room at a designated time. Today’s workforce is increasingly remote, with contractors, clients, and telecommuters working alongside office staff to complete projects.

Tenrox PSA automates the collaboration process, giving users immediate visibility into what projects are in progress, which resources are allocated, and whether bills are being paid in a timely manner. Users can also view the budget for a project and determine whether the project is on track, above budget, or below budget.


Who is Tenrox PSA Solution for?

Tenrox PSA is ideal for businesses offering billable services and that deploy a variety of projects utilizing a workforce that is either on the road or in multiple, dispersed locations . However, even businesses with no offsite team members or contractors can use Tenrox PSA to keep track of all projects and resources. Managers can log into the software at any time, using either a PC or mobile device, and find out where each project stands.

In Project Central, businesses can see which projects are coming in at a given time. This facilitates the process of allocating resources and setting budgets because project managers can look at when workers will be available to work on a new project. This will help ensure work is allocated evenly, rather than having one team member overloaded while another searches for something to do.


Main features

Project Planning

For businesses currently using solutions like Microsoft Project to manage projects, Tenrox PSA provides a much more comprehensive tool. Users can keep up with how a project is progressing and communicate with other team members directly through project workspaces. Documents and notes can be uploaded in the Project Central portal, where team members can view them from any device. In addition to adding Tasks and Milestones, businesses can also upload a work plan that will help show all team members the steps necessary to successfully see the project to completion. Time worked can also be logged in this area to help businesses with billing.

Project Tracking

Through Tenrox PSA’s reporting feature, businesses can pull reports on all milestones for planning purposes. With these reports, users will be able to tell immediately which milestones have been reached and which are quickly approaching.

Through Project Workflows, users can see an overview of any project, along with where approval and funding took place. These workflows are a great starting point for creating the tasks and milestones that are attached to any project.

Resource Management

Team members are integral to any project, whether a business has three employees or 300. With Tenrox PSA’s resource management solution, businesses can build teams and resolve staffing conflicts. If one employee is on vacation for a portion of the time a project will be in progress, Tenrox PSA can highlight that and help businesses schedule around it.

Users can also take advantage of Tenrox PSA’s skill management features to quickly locate all employees who possess a certain skillset. If a project calls for a database administrator, for instance, a business can quickly pull all employees who possess that ability and choose resources from that list.

Report Expenses

One of the most grueling tasks in project management is capturing billing information. Workers can track every billable hour worked on paper, but collecting that information into a report-friendly format is time-consuming and often frustrating.

With Tenrox PSA, all timesheets and expense reports interact with the rest of the system. Tenrox PSA’s Time & Expense module includes Leave Time, Review & Approval, and Multi-Tax/Multi-Currency. Inside this module, supervisors can approve time and expenses easily.

Accurate Billing

Tenrox PSA doesn’t just help businesses manage and track projects. The system also invoices and bills clients once the work is complete. Because all systems are interconnected, errors are less likely and invoices are issued more promptly, helping businesses get paid more quickly.

The system can be set up to issue invoices once certain budget thresholds are reached, with sales tax implemented as directed by the company. Time tracking is pulled from the information logged by employees and approved by supervisors, so invoices will always reflect the latest information.


Integrations

Tenrox PSA integrates with the wide variety of applications businesses use to manage projects today. This includes Microsoft Project, which can be replaced by the myriad of project management and tracking features offered by Tenrox PSA. Whether a business wants to export or exchange data, Tenrox PSA offers Quick Connect integrations to major third party solutions such as ADP, SAP, Oracle, Paychex, QuickBooks, Salesforce.com, Microsoft Dynamics and many more. Tenrox PSA also interacts with other solutions in the Tenrox family, including its project workforce management.


Pricing

Tenrox provides pricing on a personalized basis. To try the software for free, visit the Tenrox PSA website.


Bottom line

  • View workflows to ensure projects are on track.
  • Determine in advance which team members are available to work on projects.
  • Track time worked on each project.
  • Create invoices and bill clients.
  • Workflow-driven architecture makes projects easy to visualize.

Additional information for Tenrox PSA Solution

Benefits

Powerful, Workflow-Driven Professional Services Automation Software:
Tenrox PSA is the only workflow-driven project management solution for services organizations with configurable cost and billing rules and certified integrations with leading accounting, payroll, financial, CRM, and project management systems is built-in. It also automates project initiation, resource management, time and expense reporting, billing and invoicing, reporting and analytics. Tenrox PSA empowers your project workforce locally, and provides visibility globally. We make it possible for you to manage your globally dispersed customers, projects and teams regardless of their time zone or physical location, eliminating the spreadsheets and custom-built applications enterprises use to fill the gaps caused by disconnected, inadequate systems.