Prices range from $24.00 to $44.00 per user, per month; Free 14-day Trial Available
Tenrox is a leader in professional services automation, providing services to a variety of businesses throughout the world. The goal of Tenrox is to help a business manage a project throughout the service delivery lifecycle. Because Tenrox does this in real time, businesses always have an up-to-date view of the status of all projects, as well as upcoming milestones and goals.
From the bidding process all the way to billing, Tenrox PSA helps businesses stay on top of every project to avoid missed deadlines and costly mistakes. Real-time visibility gives users the ability to clearly see where resources are currently assigned for planning purposes. Employees can view, at a glance, all recent projects, current timesheets, assigned items, and more.
Tenrox PSA is ideal for any business that regularly handles projects, regardless of industry or size. With the ability to manage projects and pull reports, businesses can easily determine where resources can be shifted or where additional resources are needed.
At one time, all employees were located in one office, making collaboration as easy as meeting in a shared conference room at a designated time. Today’s workforce is increasingly remote, with contractors, clients, and telecommuters working alongside office staff to complete projects.
Tenrox PSA automates the collaboration process, giving users immediate visibility into what projects are in progress, which resources are allocated, and whether bills are being paid in a timely manner. Users can also view the budget for a project and determine whether the project is on track, above budget, or below budget.
Tenrox PSA is ideal for businesses offering billable services and that deploy a variety of projects utilizing a workforce that is either on the road or in multiple, dispersed locations . However, even businesses with no offsite team members or contractors can use Tenrox PSA to keep track of all projects and resources. Managers can log into the software at any time, using either a PC or mobile device, and find out where each project stands.
In Project Central, businesses can see which projects are coming in at a given time. This facilitates the process of allocating resources and setting budgets because project managers can look at when workers will be available to work on a new project. This will help ensure work is allocated evenly, rather than having one team member overloaded while another searches for something to do.
For businesses currently using solutions like Microsoft Project to manage projects, Tenrox PSA provides a much more comprehensive tool. Users can keep up with how a project is progressing and communicate with other team members directly through project workspaces. Documents and notes can be uploaded in the Project Central portal, where team members can view them from any device. In addition to adding Tasks and Milestones, businesses can also upload a work plan that will help show all team members the steps necessary to successfully see the project to completion. Time worked can also be logged in this area to help businesses with billing.
Through Tenrox PSA’s reporting feature, businesses can pull reports on all milestones for planning purposes. With these reports, users will be able to tell immediately which milestones have been reached and which are quickly approaching.
Through Project Workflows, users can see an overview of any project, along with where approval and funding took place. These workflows are a great starting point for creating the tasks and milestones that are attached to any project.
Team members are integral to any project, whether a business has three employees or 300. With Tenrox PSA’s resource management solution, businesses can build teams and resolve staffing conflicts. If one employee is on vacation for a portion of the time a project will be in progress, Tenrox PSA can highlight that and help businesses schedule around it.
Users can also take advantage of Tenrox PSA’s skill management features to quickly locate all employees who possess a certain skillset. If a project calls for a database administrator, for instance, a business can quickly pull all employees who possess that ability and choose resources from that list.
One of the most grueling tasks in project management is capturing billing information. Workers can track every billable hour worked on paper, but collecting that information into a report-friendly format is time-consuming and often frustrating.
With Tenrox PSA, all timesheets and expense reports interact with the rest of the system. Tenrox PSA’s Time & Expense module includes Leave Time, Review & Approval, and Multi-Tax/Multi-Currency. Inside this module, supervisors can approve time and expenses easily.
Tenrox PSA doesn’t just help businesses manage and track projects. The system also invoices and bills clients once the work is complete. Because all systems are interconnected, errors are less likely and invoices are issued more promptly, helping businesses get paid more quickly.
The system can be set up to issue invoices once certain budget thresholds are reached, with sales tax implemented as directed by the company. Time tracking is pulled from the information logged by employees and approved by supervisors, so invoices will always reflect the latest information.
Tenrox PSA integrates with the wide variety of applications businesses use to manage projects today. This includes Microsoft Project, which can be replaced by the myriad of project management and tracking features offered by Tenrox PSA. Whether a business wants to export or exchange data, Tenrox PSA offers Quick Connect integrations to major third party solutions such as ADP, SAP, Oracle, Paychex, QuickBooks, Salesforce.com, Microsoft Dynamics and many more. Tenrox PSA also interacts with other solutions in the Tenrox family, including its project workforce management.
Tenrox provides pricing on a personalized basis. To try the software for free, visit the Tenrox PSA website.