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AIMS360 Reviews

Overall rating

4.0

/5

60

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.55/10

Reviews by rating

Pros and cons

Been using it forever so we know how it works. They are always improving the products, when you get a good customer service person they ar great to work with.
I appreciate the ability to utilize Zendesk for help within the system as well as the opportunity to use customer support when needed for our team.
Easy to use, has good functions, and easy for multiple people to use at the same time. I like the option to have a remote desktop and use it anywhere.
Does not offer enough features. If I am using it heavily all day, the system will stop responding and crash.
Having to submit a ticket when something is wrong vs being able to talk to someone about it rt away.
Some of the search button/boxes are difficult to find.
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60 reviews

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