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GlossGenius
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Appointment scheduling and reminder solution
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GlossGenius - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
GlossGenius overview
What is GlossGenius?
GlossGenius is an appointment scheduling program with key features that include mobile access, automated confirmations and reminders, calendar management, client database, online booking, credit card processing, and more.
Key benefits of using GlossGenius
Who uses GlossGenius?
By industry, GlossGenius reviewers are most commonly professionals in cosmetics (44%). The most frequent use case for GlossGenius cited by reviewers is appointment scheduling (72% of reviewers).
Starting price
per month
Pros & Cons
Client Management
Appointment Scheduling
Client Reminders
Client Checkout
Client Communication
GlossGenius’s user interface
GlossGenius pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about GlossGenius?
GlossGenius is an appointment scheduling program with key features that include mobile access, automated confirmations and reminders, calendar management, client database, online booking, credit card processing, and more.
Select to learn more
Who uses GlossGenius?
Based on 309 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GlossGenius's key features
GetApp's analysis of 77 verified user reviews collected between August 2021 and January 2025 identifies GlossGenius' most critical features and summarizes user sentiment about those features.
Users report that GlossGenius's mobile access is highly convenient and essential for managing appointments and client interactions on the go. They find it helpful to schedule appointments, check out clients, and receive alerts from anywhere. Reviewers indicate that using their phones for all app-related tasks simplifies their workflow. However, some users mention occasional crashes and logout issues across different devices, which can be frustrating. Of the 23 GlossGenius users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.
Teresa T.
Owner stylist
Tiffany G.
Owner hairstylist
Reviewers appreciate GlossGenius's confirmations and reminders settings, highlighting that they significantly reduce no-shows and cancellations. They find the automatic notifications professional and time-saving, as they no longer need to manually remind clients. Users report that clients love the reminders, which help them stay organized and punctual. Some reviewers mention a desire for more customization options for individual clients and note that reminders can be excessive for older clients. Of the 24 GlossGenius users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

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Hayley K.
Owner-operator

Barbette E.
Salon Pro Coaching for Stylist
Users report that GlossGenius's calendar management is intuitive and efficient, allowing them to sync with other calendars like Google Calendar. They find it easy to customize their schedules, block off personal time, and avoid double bookings. Reviewers indicate that the visual layout is user-friendly and helps them stay organized. They appreciate the flexibility it offers for managing both business and personal appointments seamlessly. Of the 22 GlossGenius users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.
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Adrienne K.
Master Stylist
Brittney S.
Esthetician
Reviewers highlight the value of GlossGenius's client database for storing and accessing client information in one place. They find it efficient for sending group or individual messages and keeping track of client history. Users appreciate the integration with the calendar for easy appointment scheduling and client communication. Some mention occasional glitches, such as duplicate entries, but note that these are easy to fix. They feel that having client details at their fingertips enhances their business operations. Of the 18 GlossGenius users who gave detailed accounts of their use of Client Database, 100% rated this feature as important or highly important.
See related user reviews
Malary S.
Hairstylist
Mary H.
data specialist
Users report that GlossGenius's credit card processing is convenient and easy to use, allowing clients to save cards on file and pay quickly. They appreciate the low fees and the ability to accept multiple card types. However, some reviewers mention issues with the card reader connectivity and the inability to choose different payout methods. They find the overall process efficient but express a desire for faster transaction processing and more flexible withdrawal options. Of the 16 GlossGenius users who gave detailed accounts of their use of Credit Card Processing, 81% rated this feature as important or highly important.
See related user reviews
Rachel M.
Advanced Esthetician
Ryley S.
Hairstylist
All GlossGenius features
Features rating:
GlossGenius awards
GlossGenius alternatives
GlossGenius pricing
Pricing plans
Pricing details:
User opinions about GlossGenius price and value
Value for money rating:
Of 22 reviews that provide robust commentary on GlossGenius's price and value, 68% mention it in a positive light.
Some reviewers find GlossGenius great for small business owners due to its affordable monthly price and inclusion of essential business functions. They appreciate the flat fees, lack of hidden charges, and the availability of a free trial. Users think the platform is budget-friendly, effective, and offers a lower transaction rate. Some users report that the software is reasonably priced for the features provided. However, some reviewers feel the cost is high and express dissatisfaction with the inability to transfer money immediately without extra charges. They also mention limitations in using all features on the desktop and issues with saving updated service and pricing information.
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To see what individual users think of GlossGenius's cost and value, check out the review excerpts below.
GlossGenius customer support
What do users say about GlossGenius customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of GlossGenius customer support.
Widespread user sentiment highlights friendly, attentive, and helpful customer support from the GlossGenius team.
A significant portion of users praise the promptness and efficiency of responses when contacting customer service.
Support options
Training options
To see what individual users say about GlossGenius's customer support, check out the review snippets below.
“The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.”

Barbette E.
Salon Pro Coaching for Stylist
“AMAZING customer service, whiteglove service where they import all your info.”
Joanna G.
owner/operator
“It's been very nice, I've only ever had one time where I needed to contact customer service and it was handled promptly and efficiently”
Tayler N.
Cosmetologist
GlossGenius FAQs
GlossGenius has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What is GlossGenius used for?
GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less. GlossGenius offers free data transfer, scheduling, payments, financial reporting, inventory management, payroll, and time tracking, as well as AI-powered insights to support growth. The marketing suite includes integrated email and SMS campaigns, Google reviews integration, and waitlist management to attract and retain clients. GlossGenius also features a complete POS system, with secure payment processing, a flat 2.6% transaction rate, and a choice of card readers to suit any brand. The platform's calendar management, team scheduling, and payroll functionalities simplify workforce management, while the inventory tracking and reporting tools provide visibility into business performance.
Q. What languages does GlossGenius support?
GlossGenius supports the following languages:
English
Q. Does GlossGenius support mobile devices?
GlossGenius supports the following devices:
Android, iPad, iPhone
Q. Does GlossGenius offer an API?
Yes, GlossGenius has an API available for use.
Q. What level of support does GlossGenius offer?
GlossGenius offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep)
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