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Appointment scheduling and reminder solution

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GlossGenius - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

GlossGenius overview

Based on 309 verified user reviews

What is GlossGenius?

GlossGenius is an appointment scheduling tool with key features that include mobile access, automated confirmations and reminders, calendar management, client database, credit card processing, and more.

Who uses GlossGenius?

By industry, GlossGenius reviewers are most commonly professionals in cosmetics (43%). The most frequent use case for GlossGenius cited by reviewers is appointment scheduling (73% of reviewers).

What do users say about GlossGenius pricing?

Some reviewers find GlossGenius affordable for small businesses and appreciate the flat fees, free trial, and lower transaction rates. However, some users report high costs, extra charges for instant transfers, and limitations with desktop features.

Starting price

28flat rate /
per month
try for free

Pros & Cons

Scheduling

Connectivity

Simplicity

Reliability

Remittance

Merchandise

GlossGenius’s user interface

Ease of use rating:

GlossGenius pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(37)
5(266)

What do users say about GlossGenius?

Users say GlossGenius streamlines booking and appointment management, making it easy for clients to schedule online and receive reminders. They find the platform visually appealing, user-friendly, and efficient for organizing client information, payments, and notes, which helps save time and reduce stress in daily operations.

Reviewers appreciate the responsive customer support and frequent updates based on user feedback. They report occasional minor bugs or glitches, but indicate these are quickly resolved. Some wish for more customization options and advanced features, but most feel GlossGenius improves their business organization and client communication.

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Who uses GlossGenius?

Based on 309 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Cosmetics
Consumer Services
Health, Wellness and Fitness
Retail
Others

Use cases

Appointment Scheduling
Salon
Appointment Reminder
Small Business POS
Calendar

GlossGenius's key features

GetApp's analysis of 77 verified user reviews collected between August 2021 and January 2025 identifies GlossGenius' most critical features and summarizes user sentiment about those features.

Mobile access

Users report that GlossGenius's mobile access is highly convenient and essential for managing appointments and client interactions on the go. They find it helpful to schedule appointments, check out clients, and receive alerts from anywhere. Reviewers indicate that using their phones for all app-related tasks simplifies their workflow. However, some users mention occasional crashes and logout issues across different devices, which can be frustrating. Of the 23 GlossGenius users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.

See related user reviews

“I get alerted anywhere I am of appointments being schedule, gift card purchases. I can schedule an appointment anytime anywhere for clients that do not use computers. Never over books because it alerts you. Sends out all my reminders.”
TT

Teresa T.

Owner stylist

“I use my phone or tablet to check out my clients”
TG

Tiffany G.

Owner hairstylist


Confirmations/Reminders

Reviewers appreciate GlossGenius's confirmations and reminders settings, highlighting that they significantly reduce no-shows and cancellations. They find the automatic notifications professional and time-saving, as they no longer need to manually remind clients. Users report that clients love the reminders, which help them stay organized and punctual. Some reviewers mention a desire for more customization options for individual clients and note that reminders can be excessive for older clients. Of the 24 GlossGenius users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

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“The confirmation and reminder notifications are one of the best features as A keeps my no-show and cancellation policies running smoothly”
HK

Hayley K.

Owner-operator

“Another excellent feature that is automatic through Gloss Genius. These reminders cut way down on clients not showing up for their appointments which affects your bottom line always. ”
Verified reviewer profile picture

Barbette E.

Salon Pro Coaching for Stylist


Calendar management

Users report that GlossGenius's calendar management is intuitive and efficient, allowing them to sync with other calendars like Google Calendar. They find it easy to customize their schedules, block off personal time, and avoid double bookings. Reviewers indicate that the visual layout is user-friendly and helps them stay organized. They appreciate the flexibility it offers for managing both business and personal appointments seamlessly. Of the 22 GlossGenius users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.

See related user reviews

“I love that I can block off time on my personal calendar and it will also reflect in gloss genius. Vacation in a SNAP!”
AK

Adrienne K.

Master Stylist

“I really love how easy the calendar is on the eyes. We can see what days are filled up and we are able to easily open up hours or close our days.”
BS

Brittney S.

Esthetician


Client database

Reviewers highlight the value of GlossGenius's client database for storing and accessing client information in one place. They find it efficient for sending group or individual messages and keeping track of client history. Users appreciate the integration with the calendar for easy appointment scheduling and client communication. Some mention occasional glitches, such as duplicate entries, but note that these are easy to fix. They feel that having client details at their fingertips enhances their business operations. Of the 18 GlossGenius users who gave detailed accounts of their use of Client Database, 100% rated this feature as important or highly important.

See related user reviews

“Very efficient in keeping client info up to date, although there is a glitch in sometimes it creates multiple of the same client. But this is an easy fix since you can merge clients.”
MS

Malary S.

Hairstylist

“able to quickly access clients from a list to send information or reminders”
MH

Mary H.

data specialist


Credit card processing

Users report that GlossGenius's credit card processing is convenient and easy to use, allowing clients to save cards on file and pay quickly. They appreciate the low fees and the ability to accept multiple card types. However, some reviewers mention issues with the card reader connectivity and the inability to choose different payout methods. They find the overall process efficient but express a desire for faster transaction processing and more flexible withdrawal options. Of the 16 GlossGenius users who gave detailed accounts of their use of Credit Card Processing, 81% rated this feature as important or highly important.

See related user reviews

“Customers need this I accept cash but 90 percent pay with card on file”
RM

Rachel M.

Advanced Esthetician

“the low percentage for me and my clients”
RS

Ryley S.

Hairstylist


All GlossGenius features

Features rating:

Debit/Credit card processing
Electronic forms
For medical spas
Customer database
For retail
For salons and spas
Marketing automation
Online payments
Payment processing
Client management
Calendar/Reminder system
Real-Time notifications
Real-Time reporting
Booking management
Real-time scheduling
Reminders
Barcode/Ticket scanning
Access controls/permissions
Activity dashboard
Scheduling
Staff management
SMS messaging
SOAP notes
SMS reminders
Appointment management
Appointment scheduling
Online booking
Contact database
Customizable fields
Transaction history
Client portal
Electronic payments
Point of sale (pos)
Sales reports
Reporting/Analytics
Website integration
Email reminders
Automated scheduling
Recurring appointments
Self service portal
Collaboration tools
Discount management
Reporting & statistics
Rescheduling
Inventory management
Task scheduling
Address book
Client profiles
Multiple user accounts
Customizable forms
Customizable templates
Email marketing
Color codes/icons
Data import/export
API
Calendar sync
Payment reminders
Event management
Booth rental management
Gift card management
Customizable reports
Loyalty program
Customer mobile app
Employee management
Social media integration
Availability management
Reputation management
Before & after pictures
Retail inventory management
Retail management
Automated responses
Activity tracking
Registration management
Waitlist status tracking
Wait list management
SMS marketing
Attendance tracking
Attendance management
Two-Way communication
Alerts/Notifications
Stock management
Surveys & feedback
Team Calendars
Third-Party integrations
Timesheet management
Touch screen
Treatment packages
Customizable branding
Drag & drop
Customer surveys
Email management
Employee scheduling
Event calendar
Event scheduling
Faculty/Staff management
For barbershops
Customer history
Credit card management
Consent management
For yoga/pilates studios
In-Person payments
Inventory tracking
Item management
Commission management
Membership management
Mobile alerts
Payroll & commissions
Payroll management
Performance metrics
Class scheduling
Promotions management
Ratings/Reviews
Real-Time data
Billing & invoicing
Real-Time updates
Recurring/Subscription billing
Referral tracking

GlossGenius awards

Awarded in 7 categories in 2026

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GlossGenius pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

28

Per month

Features included:

  • Stunning customizable website
  • Easy 24/7 online booking
  • Built-in payment processing
  • Intuitive scheduling & calendar management
  • Unlimited appointment confirmations & reminders
  • Powerful marketing tools
  • Client profiles & management
  • Built-in no-show protection stack
  • Inventory management
  • Intel on how new clients discover your business
  • Up to 9 team members

Gold

56

Per month

Features included:

  • Waitlist management
  • Client liability waivers
  • AI form builder
  • Multiple team members
  • Staff management & calendar
  • Customizable user permissions
  • Card reader discount
  • 100% chargeback protection on all eligible transactions
  • Premium website designs
  • Reserve with Google
  • AI marketing tools
  • Separate bank accounts for booth renters

Platinum

168

Per month

Features included:

  • Unlimited team members
  • Higher SMS marketing limits
  • Expedited customer support

User opinions about GlossGenius price and value

Value for money rating:

Of 22 reviews that provide robust commentary on GlossGenius's price and value, 68% mention it in a positive light.

Some reviewers find GlossGenius great for small business owners due to its affordable monthly price and inclusion of essential business functions. They appreciate the flat fees, lack of hidden charges, and the availability of a free trial. Users think the platform is budget-friendly, effective, and offers a lower transaction rate. Some users report that the software is reasonably priced for the features provided. However, some reviewers feel the cost is high and express dissatisfaction with the inability to transfer money immediately without extra charges. They also mention limitations in using all features on the desktop and issues with saving updated service and pricing information.

, and

To see what individual users think of GlossGenius's cost and value, check out the review excerpts below.

“This software is great for small business owners looking for a scheduling site at a beginner stage without to much confusing and charges a good price each month to use!”
JE

Jamayca E.

Entrepreneur

“I love that every main function a business could need is included in the price.”
JH

Jen H.

Owner

“Can't use all features on desktop, monthly fee for the app high”
BJ

Billie J.

Owner

GlossGenius integrations (2)

Top integrations

GlossGenius customer support

What do users say about GlossGenius customer support?

Customer support rating:

We analyzed 26 verified user reviews to identify positive and negative aspects of GlossGenius customer support.

Widespread user sentiment highlights friendly, attentive, and helpful customer support from the GlossGenius team.

A significant portion of users praise the promptness and efficiency of responses when contacting customer service.

Support options

Chat
Phone support
Faqs/forum
Email/help desk
Knowledge base
24/7 (live rep)

Training options

Live online
Documentation
Webinars
Videos
In person

To see what individual users say about GlossGenius's customer support, check out the review snippets below.

“The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app.”

Verified reviewer profile picture

Barbette E.

Salon Pro Coaching for Stylist

“AMAZING customer service, whiteglove service where they import all your info.”

JG

Joanna G.

owner/operator

“It's been very nice, I've only ever had one time where I needed to contact customer service and it was handled promptly and efficiently”

TN

Tayler N.

Cosmetologist

GlossGenius FAQs

Q. What type of pricing plans does GlossGenius offer?

GlossGenius has the following pricing plans:
Starting from: $28.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. What is GlossGenius used for?

GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less. GlossGenius offers free data transfer, scheduling, payments, financial reporting, inventory management, payroll, and time tracking, as well as AI-powered insights to support growth. The marketing suite includes integrated email and SMS campaigns, Google reviews integration, and waitlist management to attract and retain clients. GlossGenius also features a complete POS system, with secure payment processing, a flat 2.6% transaction rate, and a choice of card readers to suit any brand. The platform's calendar management, team scheduling, and payroll functionalities simplify workforce management, while the inventory tracking and reporting tools provide visibility into business performance.


Q. What are the benefits of using GlossGenius?

  • Online booking for clients with no app downloads or passwords required.
  • Accept any client payment with flat 2.6% processing rate and no hidden fees.
  • Get unlimited appointment reminders and access client profiles with history, notes, and more.
  • Built-in email, text, and social media marketing to attract new clients.
  • Reliable reports and analytics to organize finances and track performance.


  • Q. Who are the typical users of GlossGenius?

    GlossGenius has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does GlossGenius support?

    GlossGenius supports the following languages:
    English


    Q. Does GlossGenius support mobile devices?

    GlossGenius supports the following devices:
    Android, iPad, iPhone


    Q. Does GlossGenius offer an API?

    Yes, GlossGenius has an API available for use.


    Q. What other apps does GlossGenius integrate with?

    GlossGenius integrates with the following applications:
    Twitter/X, YouTube


    Q. What level of support does GlossGenius offer?

    GlossGenius offers the following support options:
    Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep)

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