MassageBook - 2026 Pricing, Features, Reviews & Alternatives

Users report that MassageBook's scheduling capabilities are intuitive and user-friendly. They highlight the ability to manage availability, block time, and set up recurring appointments. Reviewers indicate that both clients and staff can easily schedule and adjust appointments from any device. They find the integration with Google Calendar helpful and appreciate the visual schedule and time block capabilities. Users mention the ease of syncing schedules and the customizable options for services and appointment times. Of the 47 MassageBook users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

Reviewers appreciate MassageBook's appointment scheduling capabilities, noting the ease of use for both clients and therapists. They highlight the ability for clients to book online, pre-pay, and manage their appointments independently. Users report that the system sends automatic reminders and confirmations, which reduces no-shows. They find the customizable booking options and integration with Google Calendar valuable. Some reviewers mention a desire for more flexibility in appointment increments and better functionality across different devices. Of the 44 MassageBook users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

Users report that MassageBook's appointment management system is efficient and easy to use. They appreciate the automated email and text reminders, which help reduce missed appointments. Reviewers indicate that clients can reschedule and manage their appointments online without needing to contact the therapist. They find the ability to track appointment history and run reports helpful. Some users mention the need for better visibility of who booked the appointment and the ability to add additional time for services. Of the 27 MassageBook users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.

Reviewers highlight the importance of MassageBook's SOAP notes capabilities for documenting client treatments and tracking progress. They appreciate the flexibility of the note system, which includes anatomical diagrams and text options. Users report that the SOAP notes are easy to view, edit, and print. They find the capability helpful for maintaining HIPAA compliance and providing detailed client records. Some reviewers mention a desire for better integration between the app and the website for SOAP notes. Of the 31 MassageBook users who gave detailed accounts of their use of SOAP notes, 94% rated this feature as important or highly important.

Users report that MassageBook's calendar management capabilities are valuable for organizing schedules and managing availability. They appreciate the ability to sync with personal calendars, such as Google Calendar, and the flexibility to block time for breaks and personal events. Reviewers indicate that the system is easy to use and allows for setting up recurring appointments and managing employee schedules. Some users mention a learning curve and a desire for more customization options. Of the 26 MassageBook users who gave detailed accounts of their use of Calendar Management, 92% rated this feature as important or highly important.

Reviewers indicate that MassageBook's online booking capabilities are highly convenient for both clients and therapists. They appreciate the ease of booking appointments online, which saves time and reduces the need for phone calls. Users report that clients can manage their own schedules, receive automatic reminders, and book 24/7. They find the integration with websites and social media helpful. Some reviewers mention issues with clients needing to create accounts and a desire for better handling of discounts and no-show protection. Of the 39 MassageBook users who gave detailed accounts of their use of Online Booking, 90% rated this feature as important or highly important.