App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
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Epicor CRM
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based service CRM solution
Last updated: September 2026
Epicor CRM Alternatives & Competitors (2026)
Top 8 free alternatives
EngageBay CRM
Integrated sales & marketing software for growing teams
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Appointment Scheduling
N/A
Automated Responses
N/A
Calendar Management
N/A
LiveAgent
Cloud-based customer service platform for all sizes
0.6
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Kangaroo
An all-in-one Loyalty and Marketing Platform for businesses.
0.6
Value for money
Starting price
No pricing info
0.3
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.9/5
Campaign Management
4.7/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.4
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Marketing 360
Marketing Platform For Small Business
0.3
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.8/5
Access Controls/Permissions
4.3/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Zoho CRM
Customer relationship management solution
0.3
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.4/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Bitrix24
Cloud & on-premises workspace for all business sizes
0.2
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Notifications
N/A
Appointment Management
N/A
Appointment Scheduling
N/A
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Appointment Scheduling
N/A
Automated Responses
N/A
Calendar Management
N/A
Weave
Customer communication and appointment scheduling solution
0.1
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Appointment Management
4.4/5
Top Features
Automated Responses
N/A
Calendar Management
N/A
Call Reminders
N/A
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Alerts/Notifications
N/A
Appointment Management
N/A
Appointment Scheduling
N/A
Value for money
Starting price
No pricing info
0.9
Functionality
Appointment Management
4.6/5
2-Way Messaging
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
N/A
Automated Responses
N/A
Calendar Management
N/A
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Appointment Scheduling
5/5
Activity Tracking
4.9/5
Billing & Invoicing
4.9/5
Top Features
Automated Responses
N/A
Calendar Management
N/A
Call Reminders
N/A
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
0.1
Value for money
Starting price
No pricing info
0.9
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Calendar Management
N/A
Value for money
Starting price
No pricing info
1.1
Functionality
Activity Dashboard
4/5
Access Controls/Permissions
3/5
A/B Testing
N/A
Top Features
Appointment Scheduling
N/A
Automated Responses
N/A
Calendar Management
N/A
0.8
Value for money
Starting price
No pricing info
0.5
Functionality
A/B Testing
N/A
Activity Tracking
N/A
AI/Machine Learning
N/A
Top Features
Automated Responses
N/A
Calendar Management
N/A
Call Reminders
N/A
1.0
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
N/A
Activity Tracking
N/A
Alerts/Escalation
N/A
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
Value for money
Starting price
No pricing info
0.7
Functionality
Campaign Planning
5/5
Activity Tracking
N/A
Advocate Management
N/A
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Automated Responses
N/A
4.0
Value for money
Starting price
No pricing info
5.0
Functionality
A/B Testing
N/A
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
Appointment Management
N/A
Appointment Scheduling
N/A
Calendar Management
N/A