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Neko Logo

Web based salon management & scheduling software

Table of Contents

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Neko - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Neko overview

What is Neko?

Neko is a web-based appointment management software for salons & spas that can be accessed from multiple devices including smartphones, desktops and laptops. It can be used by small, mid-size and large salons operating in multiple locations.

The software uses a booking wizard to manage appointments and offers features such as SMS & email booking reminders, drag & re-size options, paid clients view and reporting options. The application helps salons to maintain regular communication with clients through targeted marketing campaigns, survey messages, automatic welcome messages and birthday messaging. The tool maintains a client database for better customer relationship management and targeted marketing & loyalty programs.

Neko also helps to manage employees, timesheets, rosters and bonuses in addition to generating reports on clients, employees, inventory, appointments and sales. The software provides automatic updates and data backup as well as secures the data using encryption technologies. Other features offered by Neko include gift card management, email marketing, commissions management, referral program, room/equipment management and multi-location support.

The software helps to streamline all retail transactions including sales, exchanges, refunds and gift vouchers while also taking care of stock accounting and purchase orders. Neko is used by hair salons, beauty salons & day spas and can be accessed over the internet using any browser type.

Key benefits of using Neko

• Neko is an online appointment management software that helps salons & spas to track bookings, manage employees, improve customer relations and track sales & revenue.

• The software offers various marketing features such as email marketing, SMS marketing, customer loyalty programs and targeted marketing using customer preferences and purchase history to improve revenues and customer relations.

• The tool generates sales reports, inventory reports, employee records and inventory reports to provide salon owners with real-time information on the productivity and efficiency of their business.

• The product helps to improve customer trust and loyalty by providing features such as walk-in-sales, refunds, product exchanges and gift vouchers.

• Neko offers free access to the salon software for solo operators and has capped its pricing at $69.95 per month irrespective of the number of employees, thus offering an affordable pricing structure.

Starting price

20flat rate /
per month

Alternatives

with better value for money

Neko’s user interface

Ease of use rating:

Neko reviews

Overall rating

4.3

/5

14

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

9

2

2

0

1

Pros
“Value for money, great analyses, tailor-made beauty salon software, good customer service. Very helpful tool to analyse our sales, follow the staff's turnover.”
EM

Erika M.

GM

“Love the software it’s so easy and can log on anywhere phones iPad and computer I love it.”
SB

Samantha B.

Beauty Salon Owner

“Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money.”
Verified reviewer profile picture

Travis G.

Business Owner

Cons
“Doesnt notify you when running out of credit therefore stops sending reminder texts to clients with no notification. Doesnt alert you if client replies to a text other than Yes or No.”
jc

jordan c.

owner

“Sometimes I find I've entered the wrong curreny and can't change the sale without cancelling transaction and starting again.”
TB

Terrie B.

Owner

“Consistently unhelpful, it’s a work it out yourself approach. So if you’re not tech savvy, expect to struggle.”
KB

Kate B.

Director

Who uses Neko?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Cosmetics
Consumer Services
Retail
Others

Use cases

- Not enough reviews
-
-
-
-
-

Neko's features

Features rating:

Access controls/permissions
Alerts/Notifications
Appointment management
Appointment scheduling
Automated scheduling
Barcode/Ticket scanning
Before & after pictures
Billing & invoicing
Booking management
Calendar management
Calendar sync
Client database
Client management
Confirmations/Reminders
Customer database
Customer history
Customer surveys
Customizable branding
Data import/export
Email management
Email marketing
Email reminders
Employee management
Employee scheduling
For salons and spas
Gift card management
Group scheduling
Inventory management
Loyalty program
Mobile access
Mobile alerts
Multi-Location
Online booking
Online payments
Payroll & commissions
Payroll management
Performance metrics
Point of sale (pos)
Real-Time reporting
Real-time scheduling
Recurring appointments
Reminders
Reporting & statistics
Resource scheduling
Room booking
Sales reports
Scheduling
SMS marketing
SMS messaging
Treatment packages

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Neko pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

For 1 Staff Business

20

Per month

Features included:

  • Booking Management
  • Business Management
  • Client Experience
  • Payment Integrations
  • Sales and Payments
  • Support and Training

For 2-10 Staff Businesses

20

/user

Per month

Features included:

  • Booking Management
  • Business Management
  • Client Experience
  • Payment Integrations
  • Sales and Payments
  • Support and Training

For 10-20 Staff Businesses

200

Per month

Features included:

  • Booking Management
  • Business Management
  • Client Experience
  • Payment Integrations
  • Sales and Payments
  • Support and Training

User opinions about Neko price and value

Value for money rating:

To see what individual users think of Neko's price and value, check out the review snippets below.

“Value for money, great analyses, tailor-made beauty salon software, good customer service. Very helpful tool to analyse our sales, follow the staff's turnover.”
EM

Erika M.

GM

“Love the software it’s so easy and can log on anywhere phones iPad and computer I love it.”
SB

Samantha B.

Beauty Salon Owner

Neko integrations (5)

Neko support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Videos

Neko FAQs

Q. What type of pricing plans does Neko offer?

Neko has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Neko?

Neko has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Neko support?

Neko supports the following languages:
English


Q. Does Neko support mobile devices?

Neko supports the following devices:
Android, iPad, iPhone


Q. Does Neko offer an API?

No, Neko does not have an API available.


Q. What other apps does Neko integrate with?

Neko integrates with the following applications:
Stripe, Slack, Mailchimp, PayPal Enterprise Payments, Xero


Q. What level of support does Neko offer?

Neko offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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